Front desk receptionist jobs in Glen Carbon, IL - 540 jobs
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Receptionist
Medical Receptionist
Hospital Receptionist
Front Desk Agent/Renaissance St. Louis Airport
Stepstone Realty 3.4
Front desk receptionist job in Saint Louis, MO
Requirements
. Customer Service Experience & computer skills are required
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education required. Relevant training and experience and additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred.
Benefits
-401(k) matching
-Medical, Dental, and Vision Insurance
-Paid Time off after 90 days
-Life insurance
-Hotel discount program
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Salary Description $15.50/hour
$15.5 hourly 60d+ ago
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Planet Fitness Front Desk Representative
Midwest Brands 4.3
Front desk receptionist job in Wentzville, MO
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all frontdesk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
$22k-27k yearly est. 60d+ ago
Receptionist
Missouri Athletic Club 4.0
Front desk receptionist job in Saint Louis, MO
Job Description
Receptionist
MISSOURI ATHLETIC CLUB CLAYTON
Be part of an exciting new chapter at the Missouri Athletic Club with the opening of MAC Clayton, the Club's newest location, designed to carry forward more than 120 years of tradition into a modern and elevated experience. Anticipated to open early 2026, MAC Clayton will feature state-of-the-art facilities, refined dining, and thoughtfully designed spaces for athletics, wellness, and social connection. This new Clubhouse will serve as a cornerstone for members seeking excellence in hospitality, culinary innovation, and community engagement. The MAC has thrived since 1903 by staying true to its founders' vision: delivering extraordinary experiences with excellence, service, and tradition at the heart of everything we do. We invest in our employees with competitive benefits and engaging events, creating an environment where talent is valued, celebrated, and inspired to grow.
We are seeking a polished, professional Receptionist to serve as the primary communication and welcome point for members and guests at our Clayton location.
Receptionist Responsibilities:
· Provide a warm, professional, and gracious welcome to all members and guests upon arrival or by phone.
· Manage incoming calls, direct inquiries, and assist members with questions regarding reservations, club events, amenities, and general information.
· Maintain the frontdesk and lobby area to MAC Clayton's elevated appearance and organization standards.
· Coordinate with F&B, Membership, Catering, Housekeeping, and Management teams to ensure accurate communication and seamless guest flow.
· Handle member requests, messages, and updates promptly and discreetly.
· Assist with basic administrative tasks such as logging voicemail, updating daily notes, printing menus or schedules, and monitoring event/activity calendars.
· Support check-in or guest policies, ensuring appropriate protocols for member privacy and security.
· Anticipate needs and offer proactive assistance-guiding members to the correct department or amenity when needed.
· Uphold professional etiquette and maintain a calm, polished presence in high-traffic moments.
Receptionist/Host Qualifications:
· 2+ years of experience in reception, guest services, concierge, or administrative roles preferred; luxury hotel or private club experience ideal.
· Exceptional communication skills-clear, warm, confident, and service-oriented.
· Professional appearance with a poised, welcoming demeanor.
· Strong organizational skills and comfort with basic office technology and phone systems.
· Ability to multitask effectively in a high-end, fast-paced environment.
· Discretion and judgment when handling member information or sensitive inquiries.
· A genuine passion for hospitality and creating positive first impressions.
$22k-27k yearly est. 25d ago
ENT clinic Receptionist
Gateway Regional Medical Center 4.3
Front desk receptionist job in Glen Carbon, IL
Job Description
We are Gateway Regional Medical Center
Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health.
Position Overview:
The Clinic Receptionist serves as the first point of contact for patients, visitors, and staff, ensuring smooth and efficient clinic operations. This role requires excellent customer service, strong organizational skills, and the ability to manage multiple tasks simultaneously. Key responsibilities include greeting patients, scheduling appointments, managing patient records, handling phone inquiries, and assisting with billing and insurance processes. The ideal candidate will have a friendly, professional demeanor, attention to detail, and the ability to maintain a calm and organized environment in a busy medical setting. The Clinic Receptionist plays a vital role in ensuring that all administrative functions are carried out effectively to support high-quality patient care.
Specifics:
-Position: Receptionist
-Department: ENT
-Position Status: Full-time
-Work Schedule: Days, 40hrs/wk
Education Qualifications:
Required: High school diploma or equivalent
Experience Qualifications:
previous experience in clinic setting preferred
Company Benefits:
Competitive salary and performance-based incentives
Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available
Retirement savings plan with employer matching
Vacation time and holiday pay
Shift differentials
Supportive and inclusive work environment
The pay range for this position is $16.20 - 24.30 per hour.
Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.
$16.2-24.3 hourly 7d ago
Front Desk Coordinator - Brentwood, MO
The Joint Chiropractic 4.4
Front desk receptionist job in Saint Louis, MO
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part-time: Hours are flexible 15-25 hours per week - Monday to Friday
Competitive Pay $15-$20/hr + BONUS Potential
~
Experienced with Administrative, Multitasking, Professionalism , Organizational , High-level Customer service, and High-level Communication Capabilities. Preferred some sales or marketing experience. This position will be supporting 3 clinics, but mainly Brentwood and Washington~
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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$15-20 hourly 6d ago
Front Bar Receptionist
Face FoundriÉ
Front desk receptionist job in Saint Louis, MO
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$25k-32k yearly est. 60d+ ago
Front Desk Receptionist Full Time
United Surgical Partners International
Front desk receptionist job in Creve Coeur, MO
Advanced Endoscopy Center is hiring a Full-Time FrontDeskReceptionist! Welcome to Advanced Endoscopy Center! Advanced Endoscopy Center, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time FrontDeskReceptionist to join our team. As a FrontDeskReceptionist, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations.
Advanced Endoscopy Center is an accredited facility recognized by the Accreditation Association for Ambulatory Health Care. Our commitment to excellence and service extends to our physician ownership, with transparency regarding ownership or investment interests available upon request. With eight fully equipped operating rooms and two treatment rooms, we offer a state-of-the-art environment for surgeons to perform procedures.
FrontDeskReceptionist at Advanced Endoscopy Center
The FrontDeskReceptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Position requires weekdays only -- no holidays or weekends. Some later evenings required. Competitive salary and benefits for the right candidate.
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
What We Offer:
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
* Competitive wages
* Opportunities to better yourself professionally
* Health, Dental & Vision Coverage
* 401(k) retirement plan
* Paid Time Off (PTO)
* Company Paid Holidays
* Employee Assistance Programs
* Health Savings Account/ Flexible Spending Account
* Education Assistance
* Short Term Disability and Long Term Disability Insurance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.
#LI-DS1
$25k-32k yearly est. 3d ago
Front Desk
La Cross Dental
Front desk receptionist job in OFallon, IL
Job Posting TitleFront DeskJob Description
Dental FrontDesk Associate O'Fallon IL
Introduction
Join our Dental team as a FrontDesk Associate, For La Cross Dental in our O'Fallon Illinois location, where you'll be the first point of contact for our patients, setting the tone for an exceptional experience. In this vital role, you'll manage frontdesk operations with professionalism and warmth, ensuring each patient feels welcomed and valued from the moment they arrive.
We offer competitive compensation, benefits packages with PTO, paid holidays, employer-paid life insurance, and 401K with employer matching
Job Responsibilities
Working as the first face and point of contact for patients in the office and on the phone
Providing excellent customer service (patient experience)
Excellent time management and organizational skills, and can easily adapt to changing priorities and handle a fast-paced environment
Greeting patients, and communicating payments and any follow-up instructions or appointments needed
Scheduling, rescheduling, canceling appointments
Preparing daily schedules and patient charts for staff
Verifying insurance and communicating with insurance companies
Showing genuine care and compassion to all patients, and collaborating or handling additional office tasks to assist team members and help ensure a smooth-running office
Job Requirements
- Dental Experience.
- Proven experience in a frontdesk or customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and attitude.
- Ability to handle stress and remain calm under pressure.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Customer-focused with a friendly and welcoming demeanor.
- Basic knowledge of administrative and dental procedures.
- Ability to maintain confidentiality and adhere to company policies.
Core Values Integrity
Do the right thing, even when it is hard. Honesty
Keep your promises. Commitment is an action. Engagement
Be present for one another and our patients. Respect
Treat people how THEY want to be treated. Fun
Enjoy your experience!
Compensation details: 20-25 Hourly Wage
PI19fffd9814f5-31181-39469916
$23k-28k yearly est. 8d ago
Welcome Concierge - Receptionist
Triad Bank 4.6
Front desk receptionist job in Saint Louis, MO
Job Description
Triad Bank is a full-service financial institution established in 2005 with a mission to provide a wide range of commercial and personal banking services to closely held businesses, their owners and families. Our relationship-based approach gives our valued clients the comfort of knowing all of their banking needs will be satisfied by a locally owned financial institution that provides creative solutions, exceptional service and a quick turn-around for any financial need.
The Welcome Concierge - Receptionist serves as the first point of contact for customers, clients, visitors, vendors, and employees, representing Triad Bank's brand, professionalism, and commitment to exceptional customer service. This role is responsible for managing front-desk operations, directing inquiries appropriately, and supporting administrative functions while maintaining confidentiality and compliance with banking regulations. Given the Bank's scale and regulatory environment, The Welcome Concierge - Receptionist must demonstrate sound judgment, discretion, and strong communication skills.
Key Responsibilities
• Greet and assist customers, clients, visitors, and vendors in a professional and welcoming manner.
• Manage a multi-line phone system, accurately route calls, take messages, and respond to general inquiries.
• Ensure adherence to building security protocols.
• Receive, sort, and distribute incoming mail, deliveries, and courier packages.
• Maintain reception area appearance to reflect a polished, professional environment.
• Provide administrative support such as data entry, document preparation, filing, file checkback and scanning.
• Interface with internal departments to ensure timely and accurate handling of inquiries.
• Protect confidential and sensitive information in accordance with Bank policy and regulatory requirements.
• Support special projects and other administrative duties as assigned.
Qualifications:
• High school diploma required; associate degree preferred.
• 2-5 years of receptionist or administrative experience, preferably in a corporate or financial services environment.
• Strong organizational skills and ability to manage competing priorities.
• Demonstrated discretion in handling confidential information.
At Triad Bank, we are caring professionals dedicated to our customers' and to each other's success. The high expectations we have for ourselves, the experience we provide to others, and our reputation in the community are paramount. Individuals who thrive best at our bank are genuine, humble, and confident people who can have fun together while being serious about their work and the success of the Bank.
Apply today!
In connection with your application for employment with Triad Bank, we may verify information concerning your education, previous employment, character, criminal history, general reputation, personal characteristics, and mode of living. This verification may include a consumer report about you compiling such information. In addition, an investigative report may be conducted through personal interviews with previous employers, references or other individuals as part of the process of considering your candidacy as an employee.
In the event that information from the report is utilized in whole or in part in making an adverse decision with regard to your potential employment with Triad Bank, before making the adverse decision, we will provide you with a copy of the consumer report and a description in writing of your rights under the federal Fair Credit Reporting Act.
The Fair Credit Reporting Act gives you specific rights in dealing with consumer reporting agencies. You will be given a summary of these rights together with this document. Upon your written request (made within a reasonable period of time), you have the right to complete and accurate disclosure of the nature and scope of any investigative report requested.
$22k-28k yearly est. 14d ago
Front Desk Agent
Moonrise Hotel
Front desk receptionist job in Saint Louis, MO
Attend to guests' needs, included, but not limited to, registration, checkout and cashiering.
$16 to $17 per hour
Duties and Responsibilities:
Take every opportunity to amaze the guests
Smile, have eye contact and greet guests immediately
Maintain a well-groomed, professional appearance at all times
Actively solicit feedback from guests
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations and performing Check-ins & Check-outs
(If applicable) Operate or assist with shuttle or transportation. Service in a timely and courteous manner
(If applicable)
Assist guests with luggage upon their arrival to and departure from the hotel
Use guest names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Moonrise Standard Operating Procedures
Demonstrate proper selling techniques during the reservation and walk-in process
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services
Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in: name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash bank
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Ensure protection of guests room numbers
Book reservations for those guests who approach the FrontDesk
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Report to work on time
Give adequate notice if going to miss work
Be available to work a flexible schedule to include weekends and holidays, working Weekends (Friday, Saturday and Sunday) and Holidays are required
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Perform other assignments as directed by the Assistant General Manger
Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
Perform other job duties as needed
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required.
Upon employment, all associates are required to fully comply with Moonrise rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Required Experience / Education:
2 years of Customer Service experience required, 1 year of FrontDesk experience at a Hotel
High School Diploma or GED
Must be able to use Opera Cloud POS
Qualifications:
Be able to pass a background check.
Must be able to stand for long periods of time, up to 8 hours.
Fluent in English
Must be authorized to work in the United States
Computer skills
Oral and written communication skills
Detail Oriented
Professional
Benefits:
Free parking and metro/bus stop nearby
After 90 days of employment
• Medical, Dental, Vision, Life Insurance
• Long & Short Term Disability
• 401K (with match program)
After 1 year of employment
Vacation Time (80 Hours)
Sick Time (40 Hours)
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$16-17 hourly 21d ago
Medical Office Receptionist
Lifestance Health
Front desk receptionist job in Saint Louis, MO
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $18.50 - $19.50/hour, plus quarterly bonus/incentive potential
Location: 816 S Kirkwood Rd, Suite 105 Saint Louis, MO 63122
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$18.5-19.5 hourly 6d ago
Front Desk Agent/Renaissance St. Louis Airport
Stepstone Hospitality
Front desk receptionist job in Saint Louis, MO
· Register and assign rooms to guests.
· Issue room key and directions directly to guest.
· Sort, and track incoming mail and messages.
· Transmit and receive messages using all communication avenues.
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues.
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest.
· Deposit guest valuables in hotel safe deposit box.
· Ability to accurately use various office software.
· Have a full working knowledge and expertise of each shift including night audit.
Requirements
. Customer Service Experience & computer skills are required
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education required. Relevant training and experience and additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred.
Benefits
-401(k) matching
-Medical, Dental, and Vision Insurance
-Paid Time off after 90 days
-Life insurance
-Hotel discount program
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Salary Description $15.50/hour
$15.5 hourly 60d+ ago
Front Desk Agent Seven Gables
Restoration St. Louis Inc.
Front desk receptionist job in Clayton, MO
Job Posting Title: Part-Time/Full-Time Flexible FrontDesk Agent, Seven GablesJob Description
Seven Gables, a Marriott Tribute hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable FrontDesk Agent
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Vacation & Holiday Pay
Reduced Room Rates throughout the portfolio
401(k)
$24k-29k yearly est. Auto-Apply 10d ago
Front Desk Coordinator
Mac Properties
Front desk receptionist job in Saint Louis, MO
at Mac Properties
Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis, and Kansas City.
Ready for a new adventure?
We are hiring a FULL-TIME FrontDesk Coordinator position in St. Louis! The pay rate for this role is $17/hour.
JOB OVERVIEW:
A FrontDesk Coordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. As a FrontDesk Coordinator, you will be an integral member of the team that creates authentic experiences for our Residents and their guests. You will warmly and enthusiastically greet arriving residents and guests, assist them with their residential service needs, and ensure they are comfortable and feel welcome while also providing information and ensuring building safety and security.
DUTIES AND RESPONSIBILITIES:
Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally.
Creates memorable experiences with a warm, welcoming personality.
Develops thorough knowledge of building procedures, features, and security practices.
Ensures security protocol is adhered to regarding granting building access, issuing keys, announcing visitors, and maintaining resident confidentiality.
Maintains and upholds a high standard for building curb appeal by conducting routine inspections of all community amenities and common areas, and working with the service team and other Associates to ensure that all areas are well-maintained.
Reports any building hazards, risks, or accidents as required. Submits service requests for any maintenance/housekeeping issues.
Handles package deliveries by accepting and logging packages for residents.
Answers the telephone, forward calls, and take messages when necessary.
Performs other related duties and assignments as required.
QUALIFICATIONS:
People Person. The best part of serving others is creating experiences for them that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing
Experience. 1-2 years of previous experience passionately providing customer service to others.
Requires basic knowledge of frontdesk equipment, including computer and telephone systems. Salesforce experience is a plus.
Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.
About Mac: We believe that the quality of one's life is directly related to the quality of one's home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues.
$17 hourly Auto-Apply 60d+ ago
Dental Front Office
Nikodem Dental
Front desk receptionist job in Saint Louis, MO
Reports To: Practice Operations Manager and Doctor Pay: Hourly Hours: M-F 30-40 hours a week Benefits: Full-Time Job Description: We are seeking a highly organized and dependable Dental Front Office professional to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and be team-oriented. The Dental Front Office will be responsible for answering phones, checking in patients, checking out patients, working reports, handling insurance, payment collection, presenting treatment, and other administrative duties as assigned.
Responsibilities:
Answering phones and scheduling appointments
Checking in patients and verifying insurance information
Checking out patients and collecting payments
Working reports and maintaining patient records
Handling insurance claims, pre-authorizations and payments
Presenting treatment plans and discussing financial options with patients
Assisting with other administrative duties as assigned
Requirements:
High school diploma or equivalent
Minimum of 1 year of experience in a dental front office role
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Proficient in Microsoft Office and dental software programs
Positive attitude and professional demeanor
Benefits:
Competitive compensation based on experience
Monthly bonus potential
Health, Vision, Long Term, Short Term, Accidental and Life Insurance offered
Paid holidays
401K participation
After 60 days: 80 PTO hours
After 1 year, 96 PTO hours
After 3 years 104 PTO hours
After 5 years 144 PTO hours
Free dental work for you, and up to $2000 for immediate family members
*********************
$26k-33k yearly est. 60d+ ago
Saloon Coordinator, Front Desk
Hair Saloon HS004
Front desk receptionist job in Saint Louis, MO
Benefits/Perks
Hourly wage
Great Hours (we're closed on Sundays)
Paid Vacations and Holidays
Discount on services and retail
Company Overview For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. Driven by our values of:
Striving for personal excellence
Being a steward of good
Serving others first
Being passionate
Being humble
Being honest
Taking responsibility
Going the extra mile, we provide a solid foundation upon which to grow your career
We're a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves. Get rewarded for your extraordinary effort, talent, and exceptional customer service, and take your career to new heights as a member of the Hair Saloon team.
Job Summary The FrontDesk Attendant, or Saloon Coordinator position, is the front line of service at Hair Saloon. You will provide the first and last impression for our guests, and manage their experience from the time they arrive until they leave. A Saloon Coordinator is NOT a receptionist. You're charged with delivering a first-class guest experience to men of all ages, delivering on our promise of unparalleled customer service. Successful Saloon Coordinators realize that the “little things” are not little things. You bring great attention to detail, appreciate loyalty, and take responsibility for building meaningful relationships with the clients and team members you meet each day.
Responsibilities
Understand and follow Hair Saloon's standard operating procedures
Manage the guest experience
Provide and deliver a first-class experience to Hair Saloon standards
Comfortable using a computer and handling client transactions using a computer-based POS system
Manage guest traffic including answering phone calls, booking appointments, and following check-in and check-out procedures
Comfortable managing and following cash procedures
Manage the front of the house keeping the Saloon orderly and clean
Build lasting relationships with guests and staff members alike
Qualifications
16 years or older
You love showing up, doing and looking your best, and feeling good at the end of the day for what you accomplished.
You're high-energy, service-oriented
No experience necessary
Compensation
Guaranteed Hourly Wage
For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. We are driven by our values:
Strive for personal excellence
Be a steward of good
Serve others first
Be passionate
Be humble
Be honest
Take responsibility
Go the extra mile
We provide a solid foundation upon which to grow your career. We're a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves and therefore changing the communities in which they live and work and the families that they love.
Get rewarded for your extraordinary effort, talent, and exceptional service, and take your career to new heights as a member of the Hair Saloon team.
All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Hair Saloon Corporate.
$26k-33k yearly est. Auto-Apply 60d+ ago
Front Desk Agent Seven Gables
Seven Gables St. Louis Mo
Front desk receptionist job in Saint Louis, MO
Job Posting Title: Part-Time/Full-Time Flexible FrontDesk Agent, Seven GablesJob Description
Seven Gables, a Marriott Tribute hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable FrontDesk Agent
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Vacation & Holiday Pay
Reduced Room Rates throughout the portfolio
401(k)
$24k-29k yearly est. 10d ago
Front Desk Agent (Swing Shift)
Coraltree Hospitality
Front desk receptionist job in Saint Louis, MO
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests at Magnolia Hotel St. Louis. #magnolia
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
$24k-29k yearly est. Auto-Apply 60d+ ago
Veterinary Hospital Receptionist
Petco Animal Supplies Inc.
Front desk receptionist job in Saint Peters, MO
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of this position inherently involves providing excellent customer care to our Petco full-service Vetco Total Care hospital clients. The Concierge represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the practice.
All hospital partners are responsible for performing duties in a way that creates an environment in which:
* The patient's needs always come first.
* Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience.
* Contentious issues are dealt with and resolved as they occur, or as soon as is possible.
* exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions
The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
* Assume primary responsibility for answering the practice phone and routing calls appropriately.
* Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings.
* Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation.
* Participate in the training of new staff members and general dissemination of knowledge as required.
* Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials.
* Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments.
* Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied.
Other Duties and Responsibilities
Perform additional duties as assigned
Nature of Supervision
In all activities related to the care and handling of patients and clients, the Hospital Concierge will take direct supervision from the Hospital Office Manager and Hospital Leader on Duty
Planning and Problem Solving
Like all team members, the Concierge plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients, and clients. The Concierge has the primary responsibility of consistently ensuring that the hospital workflow is optimized, which may require rescheduling appointments as well as maintaining an open line of communication with clients who are present in the practice and may need to wait longer than expected due to unforeseen circumstances (emergencies, etc.). The Concierge must ensure that the scheduled appointment duration is situation-appropriate (i.e. consider number of pets, sick/vs. well, etc.).
This role is unique in the hospital in that the Concierge will often be the first or last person dealing with upset or even potentially unhappy clients. This role requires an individual who is compassionate yet adaptable and flexible, and capable of not only doing what it takes to make the client's and pet's experience in our hospital optimal but also ensuring that the medical staff can focus on delivering excellent care. At times when these goals may seem to be at odds, it is the job of the Concierge to formulate strategies that accomplish both.
Impact
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that our client's first and last impressions of our facility and staff are optimal.
Supervisory Responsibility
This position has no immediate supervisory duties.
Education/Experience
* High school diploma is a requirement.
* Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization.
* Must have excellent written and verbal communication skills.
* Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
* Must have exceptional telephone and computer skills.
* Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
* Preferred: Previous experience using a Practice Management System
Competencies: Completed by Total Rewards Department
Work Environment:
Job duties are to be conducted in the Vetco Total Care full service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
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$26k-33k yearly est. 12d ago
Medical Front Office
St. Louis Heart and Vascular
Front desk receptionist job in Bridgeton, MO
Job Description
As an Admissions Coordinator, you will greet patients for their health care visit and shepherd them through from first impression to on their way to treatment.
Essential Functions of the Role:
Creates a positive first impression and experience for arriving patients
Complete and audit new admission paperwork for patient demographic, medical history, and insurance details relevant to referral acceptance.
Accurately enter new patient's data in EMR record.
Utilize EMR and other software to collect patient time of service payments
Coordinate with scheduling staff to make follow up appointments or facilitate appointment scheduling if necessary
Answers phones and completes associated clerical tasks as needed.
Minimum Qualifications:
Minimum 1-2 years of experience as an Admissions Coordinator or a comparable position required.
Proficient in Microsoft Office
Ability to travel to local practices
Desired Qualifications:
2+ years in a clinical practice environment
Experience in Cardiac Healthcare
Experience with EMR
Physical Requirements
This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand for extended periods of time; talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Work Environment
Work is performed in typical medical practice.
Equal Employment Opportunity Statement
The practice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The statements herein are intended to describe the general nature and level of work performed by an Admissions Coordinator but are not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate.
How much does a front desk receptionist earn in Glen Carbon, IL?
The average front desk receptionist in Glen Carbon, IL earns between $24,000 and $38,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Glen Carbon, IL
$30,000
What are the biggest employers of Front Desk Receptionists in Glen Carbon, IL?
The biggest employers of Front Desk Receptionists in Glen Carbon, IL are: