Front desk receptionist jobs in Olympia, WA

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): Greet patients upon arrival and address questions and concerns Answer incoming calls, provide information, transfer calls, and take messages as needed Schedule appointments and manage multiple provider calendars Register new patients and update existing patient demographics and financial information Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff Maintain and update patient records through data entry, faxing, and scanning Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items Review and update accounts receivable/payable changes since prior visits Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly Monitor office supply inventory, place orders, and coordinate equipment maintenance and service Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments Prepare and process daily reports, deposit slips, and upload financial records to shared files Review billing claims and denials; gather required information from providers or patients to resolve issues Support additional office tasks and projects as needed Front Desk Receptionist Required Skills and Experience: High School Diploma or GED equivalent 2+ years of administrative support experience in a medical environment preferred Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred Excellent customer service and interpersonal skills Ability to establish and maintain effective working relationships with patients, coworkers, and the public Strong communication, multi-tasking, and problem-solving skills Ability to thrive in a fast-paced and demanding work environment Strong attention to detail and a commitment to achieving high levels of patient satisfaction Ability to maintain confidentiality and uphold HIPAA compliance at all times Sound judgment and discretion in handling sensitive information Team-oriented mindset, flexibility, and a willingness to learn Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems Front Desk Receptionist Pay Ranges: $18-$20 Front Desk Receptionist Physical Requirements: The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell Perform repetitive motions, including reaching overhead and typing Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds Maintain peripheral vision, depth perception, and focus adjustments Front Desk Receptionist Benefits Offered: Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays

E&E Foods is launching a search for a Front Desk Receptionist at their corporate office in Renton, WA. This job requires a professional who has excellent communication skills, attention to detail, strong people skills and an understanding of confidentiality and privacy. Finally, they will be a team player with the ability to handle deadline driven environments. The successful candidate will: The receptionist works under the direction of the Operations Human Resource Director and the primary focus of this position will be to perform the following duties and responsibilities: Full-time front desk coverage. Answer incoming phone calls on multi-line phone systems and direct calls to the proper person. Phone list maintenance. Greeting and assisting guests including screening and Visitor Log. Sorting and distributing mail and/or packages. Ordering office and kitchen supplies. Business card printing. Create labels using label machine. Administrative duties to include filing, faxing, copying, scanning and data entry. Provide assistance and support to shipping department. Prepare reports for management using Excel. Assist with other administrative/HR project tasks as requested. Requirements Required Skills/Abilities: Strong computer skills. Office environment experience. Ability to collaborate effectively in a team setting. Accurate and proficient data entry with strong attention to detail. Well organized and able to prioritize varying projects and deadlines. Creative problem solver and able to work effectively despite persistent interruptions and changing priorities. Strong understanding of confidentiality and privacy. Strong interpersonal communication including empathy, diplomacy, and necessary discretion. Excellent verbal, oral and written communication skills. A team player with ability to handle deadline driven environments. Candidates must possess the following qualifications: 3/+ years relevant work experience Bi-lingual Spanish/English preferred Proficiency in Microsoft Office Suite - Excel, Word, Outlook Salary & Benefits: · The starting wage is $22.00 to $24.00 per hour. Medical, Dental, 3 weeks PTO. 401k with match available after 1 year. Work Environment: · E&E Foods offers a business casual work environment. · Work is typically performed in an office setting, and onsite/in-person. · The ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. · Document management requires some lifting and moving of objects up to 25lbs.· Excellent communication skills are essential. ADA: EE Foods is committed to working with and providing reasonable accommodations to individuals with disabilities. EEOC: EE Foods is an equal opportunity employer and does not discriminate on the basis of race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability. Previously incarcerated, BIPOC, women and LGBTQ individuals are strongly encouraged to apply! New Applications (21) Screening (0) Phone Interview (0) In Person Interview (0) Rejected (0) Offered (0) Hired (0) Salary Description $22.00 to $24.00 per hour

Seattle, WA 98107 Monday-Thursday, 8:00 AM-1:00 PM (approx. 20 hours per week) We're a busy, family-owned and operated electrical contracting company seeking a friendly, detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be an excellent communicator who thrives in a fast-paced office environment and takes pride in customer service and keeping things organized. Please note this position is part-time and in-office. Responsibilities: Answer and direct calls on a multi-line phone system Greet visitors and provide courteous, professional assistance Manage and route incoming emails using Microsoft Outlook Perform light office duties such as filing, scanning, and data entry Maintain accuracy and attention to detail in all administrative tasks Qualifications: Prior receptionist or administrative experience preferred Proficient in Microsoft Outlook (and general Microsoft Office familiarity) Strong communication and organizational skills Dependable and punctual, with a positive, team-oriented attitude If you are reliable, personable, and enjoy helping things run smoothly, we encourage you to apply!

Job Description WellHaven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. With over 40 hospitals and growing, we are committed to supporting our teams with a positive culture, strong mentorship, and opportunities for growth. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve. Join us in shaping the future of veterinary medicine - Come Grow with Us! Job Summary As the first point of contact, the Receptionist plays a crucial role in setting a positive and caring tone for each client's experience. The primary responsibility of this position is to convert incoming calls into scheduled appointments, ensuring that every interaction is positive and welcoming and results in client engagement. This role requires a proactive approach to managing calls, educating clients, and fostering relationships encouraging repeat visits and client loyalty. Receptionists play a key role in driving our veterinary business forward by saying "YES" to pets and booking client appointments. Key Responsibilities Main Accountabilities: The primary purpose of this role is to fill the client schedule each day. This is how we provide access to care. Greet clients and patients positively, and in a friendly manner, ensuring every client feels welcome when they call or arrive. Maximize client call conversion by effectively managing incoming phone calls, addressing client needs, and scheduling appointments to ensure optimal veterinary care for pets. Convert > 20% of New Client incoming calls to scheduled appointments. Promote the practice's Care Companion Plans and services during calls, educating clients and encouraging them to take advantage of preventive care options. Perform weekly proactive reminder phone calls to clients that are coming due or overdue for services. The purpose of these outbound calls is to book the client for appointments, as outlined in the Client Reminder SOP. This is critical to supporting the WellHaven mission of delivering patient-centered care. Administer essential receptionist duties, including patient intake and discharge, while ensuring smooth transitions for every call-to-appointment process. Facilitate client education and utilization of client-facing online pharmacy. Handle cashier duties, including reconciling the cash drawer daily and completing opening and closing processes with precision and efficiency. Maintain accurate medical charts for all patients, ensure thorough documentation, and facilitate a smooth transition from phone calls to in-person care. Work closely with the veterinary team to streamline patient flow and enhance the client's experience, converting inquiries into scheduled appointments. Ensure the reception area remains clean and inviting, supporting an excellent first impression and facilitating smooth call-to-appointment transitions. Customer Service Delivery: Provide exceptional service by converting every client call into a booked appointment, demonstrating professionalism, attentiveness, and a strong knowledge of available services. Exhibit strong communication and organizational skills to manage client calls effectively, providing accurate information and personalized service to increase appointment conversion rates. Adapt to each client's unique needs, ensuring calls are handled with empathy and responsiveness, ultimately increasing client satisfaction and fostering long-term relationships. Proactively resolve customer complaints, ensuring each client feels heard and valued, resulting in continued trust and repeat visits. Other Responsibilities: Adhere to OSHA standards and regulations as outlined in company policies to maintain a safe and compliant working environment. Learn basic veterinary technical skills, such as animal restraint and lab duties, to enhance client service and support the smooth flow of calls and appointments. Take on other responsibilities as assigned to contribute to overall team success and improve call-to-conversion efficiency. Required Skills and Knowledge Demonstrated ability to: Convert incoming clients calls into scheduled appointments, utilizing effective communication, relationship-building, and problem-solving skills. Multi-task in a fast-paced environment while maintaining accuracy, especially during busy call periods. Remain calm and focused while addressing high call volumes and ensuring a positive experience for every caller. Learn new computer software systems (PIMs, scheduling, etc.) and use them to streamline client calls and appointments. Demonstrated experience with/knowledge of: Handling dogs, cats, and exotic animals. Typing 40+ wpm (keyboard). Basic MS Office products (Word, Excel) and email systems. Able to demonstrate: A strong customer service focus with the ability to adapt to individual clients, creating a personalized experience that encourages appointment booking. Excellent phone demeanor, displaying a professional, empathetic tone while converting calls into scheduled visits. Effective communication skills to handle various client emotions and needs, ensuring each call is both productive and client-centered. Education and Experience High School Diploma or equivalent. 1+ years of customer service experience, with a preference for front desk or call center experience in a fast-paced environment. 1+ years of experience working with computers (typing, email, other software). Veterinary experience a plus, but not required. Work Location, Environment, and Physical Requirements Reception position performed onsite at our hospital or offsite event locations. Remote work is not available. Hospital environment includes pet-related sounds, smells, and space constraints. Flexibility with schedules, including 10+ hour shifts, weekends, evenings, and holidays. Ability to lift 25+ pounds and perform physical activities, such as standing, walking, and reaching. May be exposed to pets that may bite or scratch, as well as biological hazards and medications. Salary Range: $17 - $23 Equal Opportunity Employer - Commitment to Diversity WellHaven is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We comply with all applicable federal, state, and local laws prohibiting discrimination and provide reasonable accommodation for qualified employees with disabilities. For more information, please contact WellHaven HR at ****************. Pay Transparency Disclaimer WellHaven Pet Health provides wage range information in accordance with applicable pay transparency laws. Third-party job boards and recruiting platforms may omit or misrepresent this information when reposting our job requisitions. WellHaven Pet Health is not responsible for any discrepancies in such postings. For the authoritative and most up-to-date wage range information for all positions and locations, please refer exclusively to our official careers page: *************************************

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. The hourly pay range for this role is $16.66 to $26.17.

We're searching for an experienced Front Desk Agent ready to make an immediate impact. We value the expertise our team members bring, and compensation for this will be in line with experience. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA. This range may be modified in the future. The hourly pay range for this role is $21.30 to $31.66. We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has at least one year of Opera PMS experience, brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! 401(k) Insurance Flexible hours Vacation time Compensation: $20.50 hourly + benefits Responsibilities: Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Mitigate customer complaints as needed Bookkeeping: keep accurate records of all hotel guest account information Communicate with housekeeping to make sure guest rooms are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Qualifications: Displays impeccable interpersonal, time management, organizational skills, and customer service skills Exhibits working knowledge of Microsoft Office and reservation management systems Comfortable taking telephone calls and mitigating stressful situations At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred High school diploma, GED, or equivalent At least one year of experience with the Opera PMS system. About Company Located just outside of Seattle and Tacoma, La Quinta by Wyndham Auburn provides a memorable stay in the Pacific Northwest. Our modern hotel is steps from restaurants, shops, and entertainment in downtown Auburn, and just a short drive from the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial and museum district. Downtown Seattle and Seattle-Tacoma International Airport (SEA) are also within driving distance. While you're here, settle in with free daily breakfast, a heated indoor pool, and our fitness center.

Who we are Columbia City Veterinary Hospital is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: $20-$25 / hour Schedule: 4 x 10-hour shifts Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! Columbia City Veterinary Hospital is looking for an established veterinary receptionist to add to our team of compassionate professionals who aim to provide high-quality veterinary care. Columbia City Veterinary Hospital is looking for a veterinary receptionist to add to its dedicated team. Working together to establish and uphold the highest standards of patient care, we believe that to care for our patients, we must also care for each other. We strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow. Why You'll Love it Here Flexibility with scheduling to ensure a healthy work-life balance Opportunity to use your veterinary skills to better your community Occasional coffee runs, ice cream parties, and meals on us Lunch breaks on the reg 4-day work weeks Rotating Saturday shifts Each Member of Our Team Should Be Ready to Let your passion for pets and veterinary care shine every day. Tolerate puppy kisses and kitty headbutts Listen to our clients as they explain why their dog/cat/bird/rat/goat/chicken is the best one that has ever lived. Enjoy yourself. If you're not having fun, you're doing it wrong. Possess the confidence to own tasks and responsibilities to deliver positive outcomes. Benefits You Can't Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Come join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners! Diversity, equity, inclusion, and belonging are core values at Columbia City Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Job DescriptionDescription: Department: Health Services Reports To: Rachel Armas FLSA Status: Non-Exempt TS Range: 5/6 ($19.16) Time Status: Full time SUMMARY: Under the supervision of the Health Services Assistant Director, the medical receptionist performs the duties of the front desk including patient flow, doctor scheduling and operation of switchboard for entire Health Clinic staff ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Greeting patients. Scheduling appointments electronically. Explaining clinic policy to patients. Receiving and delivering messages. Processing incoming and outgoing mail. Receiving calls from doctor offices, hospital labs and x-ray. Taking prescription refill messages. Filing medical reports and insurance forms. Verifying and updating patient data. Ensuring accuracy of patient charts; pulling patient charts. Completing insurance and other forms. Coding of diagnoses and procedures. Operating office machinery such as fax and copy machine. Entering data into the Indian Health Services RPMS/Electronic Health Records system. Maintaining the receptionist area. Other duties as assigned. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Have good communication skills and ability to work well with people. Have good typing skills. Ability to work in a professional manner and treat patients with respect and consideration. Be consistently at work and on time. Maintain confidentiality of all medical information. Knowledge of Microsoft Word and Excel is preferred. Please note that a skills test will be administered as part of the interview process. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, use whole numbers, common fraction and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Must pass a criminal history background check. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required sit, talk and hear; frequently required to use hands to finger, handle or feel; and occasionally required to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee may frequently be required to lift up to 10 pounds and occasionally lift and/or move up to 25 pounds. This position also requires close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships) and the ability to focus (ability to adjust the eye to bring an object into sharp focus). The specific job duties that require the physical demands listed above are, producing and reading documents and monitoring the environment for safety including patient behavior. The noise level in the work environment is usually moderate. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CONFIDENTIALITY: Must maintain the utmost confidentiality in all work, cases and files pertaining to projects and activities of this position. Any violation in this matter will result in termination of employment. DRUG FREE WORKPLACE: The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe's Drug Free Workplace Policy. INDIAN PREFERENCE: Indian Preference will be exercised in the hiring of this position in accordance with the Tribe's Personnel Policies. TO APPLY: Submit application packets including a resume and cover letter to **************** Contact Human Resources for more information: ************. Requirements: EDUCATION and/or EXPERIENCE: Associate of Arts Degree and one year of related experience, OR High School Diploma/GED and three years experience of office administration or clerical experience OR five years of office administration or clerical experience. This position also requires typing ability of 40 words per minute.

WellHaven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. With over 40 hospitals and growing, we are committed to supporting our teams with a positive culture, strong mentorship, and opportunities for growth. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve. Join us in shaping the future of veterinary medicine - Come Grow with Us! Job Summary As the first point of contact, the Receptionist plays a crucial role in setting a positive and caring tone for each clients experience. The primary responsibility of this position is to convert incoming calls into scheduled appointments, ensuring that every interaction is positive and welcoming and results in client engagement. This role requires a proactive approach to managing calls, educating clients, and fostering relationships encouraging repeat visits and client loyalty. Receptionists play a key role in driving our veterinary business forward by saying "YES" to pets and booking client appointments. Key Responsibilities Main Accountabilities: * The primary purpose of this role is to fill the client schedule each day. This is how we provide access to care. * Greet clients and patients positively, and in a friendly manner, ensuring every client feels welcome when they call or arrive. * Maximize client call conversion by effectively managing incoming phone calls, addressing client needs, and scheduling appointments to ensure optimal veterinary care for pets. * Convert > 20% of New Client incoming calls to scheduled appointments. * Promote the practices Care Companion Plans and services during calls, educating clients and encouraging them to take advantage of preventive care options. * Perform weekly proactive reminder phone calls to clients that are coming due or overdue for services. The purpose of these outbound calls is to book the client for appointments, as outlined in the Client Reminder SOP. This is critical to supporting the WellHaven mission of delivering patient-centered care. * Administer essential receptionist duties, including patient intake and discharge, while ensuring smooth transitions for every call-to-appointment process. * Facilitate client education and utilization of client-facing online pharmacy. * Handle cashier duties, including reconciling the cash drawer daily and completing opening and closing processes with precision and efficiency. * Maintain accurate medical charts for all patients, ensure thorough documentation, and facilitate a smooth transition from phone calls to in-person care. * Work closely with the veterinary team to streamline patient flow and enhance the clients experience, converting inquiries into scheduled appointments. * Ensure the reception area remains clean and inviting, supporting an excellent first impression and facilitating smooth call-to-appointment transitions. Customer Service Delivery: * Provide exceptional service by converting every client call into a booked appointment, demonstrating professionalism, attentiveness, and a strong knowledge of available services. * Exhibit strong communication and organizational skills to manage client calls effectively, providing accurate information and personalized service to increase appointment conversion rates. * Adapt to each clients unique needs, ensuring calls are handled with empathy and responsiveness, ultimately increasing client satisfaction and fostering long-term relationships. * Proactively resolve customer complaints, ensuring each client feels heard and valued, resulting in continued trust and repeat visits. Other Responsibilities: * Adhere to OSHA standards and regulations as outlined in company policies to maintain a safe and compliant working environment. * Learn basic veterinary technical skills, such as animal restraint and lab duties, to enhance client service and support the smooth flow of calls and appointments. * Take on other responsibilities as assigned to contribute to overall team success and improve call-to-conversion efficiency. Required Skills and Knowledge Demonstrated ability to: * Convert incoming clients calls into scheduled appointments, utilizing effective communication, relationship-building, and problem-solving skills. * Multi-task in a fast-paced environment while maintaining accuracy, especially during busy call periods. * Remain calm and focused while addressing high call volumes and ensuring a positive experience for every caller. * Learn new computer software systems (PIMs, scheduling, etc.) and use them to streamline client calls and appointments. Demonstrated experience with/knowledge of: * Handling dogs, cats, and exotic animals. * Typing 40+ wpm (keyboard). * Basic MS Office products (Word, Excel) and email systems. Able to demonstrate: * A strong customer service focus with the ability to adapt to individual clients, creating a personalized experience that encourages appointment booking. * Excellent phone demeanor, displaying a professional, empathetic tone while converting calls into scheduled visits. * Effective communication skills to handle various client emotions and needs, ensuring each call is both productive and client-centered. Education and Experience * High School Diploma or equivalent. * 1+ years of customer service experience, with a preference for front desk or call center experience in a fast-paced environment. * 1+ years of experience working with computers (typing, email, other software). * Veterinary experience a plus, but not required. Work Location, Environment, and Physical Requirements * Reception position performed onsite at our hospital or offsite event locations. Remote work is not available. * Hospital environment includes pet-related sounds, smells, and space constraints. * Flexibility with schedules, including 10+ hour shifts, weekends, evenings, and holidays. * Ability to lift 25+ pounds and perform physical activities, such as standing, walking, and reaching. * May be exposed to pets that may bite or scratch, as well as biological hazards and medications. Salary Range: $17 - $23 Equal Opportunity Employer Commitment to Diversity WellHaven is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We comply with all applicable federal, state, and local laws prohibiting discrimination and provide reasonable accommodation for qualified employees with disabilities. For more information, please contact WellHaven HR at

Hourly Compensation: $25.00 (This is a fixed hourly wage rate. No wage range exists). BENEFITS Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%) Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91 st day of employment) Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan Free Employee Assistance Program (EAP) Travel Assistance Program OTHER BENEFITS Hotel discounts at 10,000+ global destinations (nightly rates as low as $45) Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass) 50% subsidy for public transportation expenses Referral program of $250 per successfully referred new hire Complimentary cafeteria meals Monthly employee appreciation events Employee Exercise Room Community Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU! Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We'll support you all the way. ABOUT OUR MANAGEMENT COMPANY The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come. Ownership is also the management company - No red tape The company values longevity - half of our team has been with us 5+ years ABOUT OUR HOTEL 4 th largest hotel in Seattle Stable operation - hotel has never been sold JOB SUMMARY We are seeking a Renaissance Front Office Agent to work the A.M. shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following: Cultivate and Maintain Guest Relations Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out Engage guests in conversation regarding their stay, property services, and area attractions/offerings Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible Address guests' service needs and special requests in a professional, positive, and timely manner Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed Collaborate with and contact appropriate individual or department to deliver and exceed our guests' needs (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue Manage and secure bank Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits Receive and record wake-up call requests and deliver to appropriate department Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters) QUALIFICATIONS High school diploma or GED 1 year experience in the guest services, front desk, or related field Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems Proficient computer skills Ability to de-escalate dynamic situations Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment OTHER INFORMATION Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. For inquiries regarding this specific job posting, please e-mail us at *************************.

Do you love working with patients and families in a warm, community focused environment? Are you looking to grow your skills in a supportive orthodontic practice that values compassion, integrity, and quality care? Well, you're in the right place! Sound Orthodontics is hiring a Front Desk Coordinator to join our team in Seattle, WA! Key Details: Pay: $23-$28 per hour, depending on experience Schedule: Full time, Monday - Friday; 7am - 4:30pm Location: We have three core clinics in Southcenter, West Seattle, and Renton Highlands that this role will rotate between. We are also looking for someone who can fill in, in Bellevue and Snoqualmie on Friday's Benefits: Medical, dental, and vision insurance; paid holidays; PTO; 401(k) with employer match, metric bonus potential and more! Who We Are: At Sound Orthodontics, we believe that orthodontics should be both exceptional and enjoyable for our patients and our team. We're a passionate, tight knit group that's committed to delivering customized, high-quality care while creating a workplace that's supportive, collaborative, and fun. We invest in our team through in office training, continuing education, and opportunities for growth. Whether you're just starting out or looking to expand your skills, you'll find a place here where you're valued, challenged, and inspired. We treat each other like family and work hard to make every day rewarding and meaningful. To learn more, check out our website: *********************** Who You Are: You're a friendly, organized, and detail-oriented professional who thrives in a busy front office setting. You enjoy helping patients feel at ease, supporting your team, and creating a smooth experience for families. You're a clear communicator, a quick learner, and someone who takes pride in your work. Other qualifications include: Experience in orthodontic and/or dental office roles (1 year preferred) Familiarity with orthodontic procedures and billing processes preferred Basic computer skills, including Microsoft Word and Excel Strong verbal communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Ability to work independently and as part of a team Ability to pass a pre-employment background check and professional references check What You'll Do: As a Front Desk Coordinator, you'll be the first point of contact for patients and families, helping create a smooth and welcoming experience from check-in to check-out. Your responsibilities will include: Greeting and checking patients in and out Scheduling appointments and managing the daily calendar Verifying and updating insurance information Reviewing and managing financial agreements and patient accounts Posting charges and payments accurately Assisting with treatment planning and recall coordination Reviewing and entering insurance payments Maintaining patient insurance benefit profiles Managing accounts receivable and keeping AR under set goals Communicating with patients, parents, and insurance providers Join a team where passion meets purpose and where your work truly makes a difference. At Sound Orthodontics, we're not just straightening smiles, we're building confidence, connection, and community. Sound Orthodontics is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.

PT Day Shift- 15 hours a week. Must be able to work every Saturday and Sunday 8:00am-6:30pm . Must be available to cover vacations including weekends if possible. This position also includes receptionist duties. The Concierge provides customer service and reception to residents and families, primarily focused in front lobby area, in accordance with all laws, regulations and Century Park standard. Reports to the Business Office Manager. Qualifications Must have high school diploma or equivalent Must be proficient with Microsoft Office (Word and Excel) Must demonstrate proficiency with office machines (i.e., fax, copier/scanner) Primary Job Responsibilities Greeter Duties Demonstrates excellent customer service , including telephone etiquette skills Serves as community's first greeter to all guests, visitors, residents and families entering front lobby Creates and maintains a positive atmosphere of warmth and hospitality Interacts with all individuals professionally and courteously Directs concerns from individuals to appropriate manager Screens visitors entering the community Assists with keeping front lobby and workrooms neat, clean and presentable Closely observes lobby activity and reports unauthorized visitors or concerns Keeps front lobby entrance flowing and welcoming Keeps bell cart clean and polishes weekly Administrative Duties Provides accurate, reliable clerical support (i.e., typing, filing, photocopies, fax, data entry, etc.) Receives, sorts and distributes mail Delivers packages to appropriate person/department following community policy Makes accurate, timely entries into Events Log Maintains lists (i.e., resident directory, door check sheets, associate phone list, call in sheets) Enters resident maintenance requests in TELs system Maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed Oversees resident check in system (i.e., educates new residents, invites participation, maintains weekly list for security) Sales / Marketing Support Regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents Communicates with sales team and back up sales team so inquiry calls are handled timely Assists with Electronic Heath Record (EHR) system as requested Additional Requirements Must enjoy serving seniors Must demonstrate excellent customer service and hospitality Must have good telephone etiquette Must demonstrate trustworthiness and dependability Must work efficiently and effectively with little to no supervision Must demonstrate effective communication skills Must work efficiently with frequent interruptions Must be able to multi task Must be able to meet deadlines Must be cheerful and positive Must be responsive to resident requests Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training Who We Are At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership and personal ethics are not only valued, but expected of all our associates. Our “people come first” approach ensures that excellence, respect and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards happiness of heart and peace of mind.

As a Front Desk Administrative Specialisdt II be adept at working as a member of a team and be a strong problem solver, comfortable making decisions within the scope of the role. Specific skills and qualifications include: Administrative Experience: A minimum of 2 years in an administrative role is required. Technical/Clerical Skills: Proficiency in Microsoft Office 365. Ability to create, update, and maintain medical records/charts according to policy. Skill in data entry into medical charts, TREATS, and other systems (which may include complex text and numbers). Ability to collect, organize, and file paperwork and charts. Assisting with medical records purge, archiving, and conversion/implementation of EHR. Experience with indexing and scanning documents into EPIC. Utilizing Windows-based and other software to register clients, determine medical coverage/eligibility, schedule appointments, and generate client encounter and billing reports. Processing civil surgeon requests. Monitoring EDN notifications, printing forms, and tracking data. Performing weekly chart audits in InfoLinx. Opening, sorting, reviewing, and distributing program mail and correspondence. Tracking and monitoring patient x-rays. Coordinating pharmacy requests and patient medication collection. Customer Service Skills: Responding to inquiries from clients and providers regarding public health services. Providing clinic and program information that requires limited interpretation of established policies and procedures. Greeting, screening, and triaging clients in person and on the telephone through established clinic systems. Monitoring client flow in the patient waiting area, which may involve dealing with sensitive or potentially volatile situations. Assisting clients with complaints and following up on concerns. Informing patients of their rights and responsibilities. Assisting clients with completing patient registration and consent forms. Ascertaining client's referral needs (like medical care and insurance coverage) and assisting with related paperwork. Understanding, determining, and explaining client's complex insurance coverage and billing/payment policies and procedures. Proficiency in customer service internal and external, including providing clear, timely, and helpful responses to information requests in person, by phone, and in writing. Scheduling and Coordination Skills: Scheduling and processing a high volume of daily client appointments, determining appointment type with providers. Monitoring and adjusting client and provider schedules. Making appointment reminder calls. Scheduling transportation (Hopelink, private taxi) and interpreters for clinic appointments. Assisting patients in navigating the hospital. Participating in team and program meetings and helping to implement clinic flow adjustments, program changes, and methods to improve efficiency. Organizational and Time Management Skills: Proficient in planning and organizing a large volume of administrative tasks. Ability to establish work priorities. Able to manage time and multiple priorities effectively. Skilled at flexing activities with business needs while managing time and completing projects within designated timeframes and deadlines. Adaptability and Problem-Solving: Able to be adaptable to rapid change. Comfortable making decisions within the scope of the role. Able to work effectively under tight timelines and with high profile projects. A strong problem solver. Physical Requirement: Able to lift up to 25lbs. Additionally, the position is part of a clerical team, so the ability to be cross-trained to fill in for other clerical positions and potentially train other staff on the duties performed is also important. Duration: 2.5 months till 8/31/2025 Pay rate: $26.09 Location: Downtown Seattle

[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for candidates who work well by themselves and enjoy a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available. *Reliable transportation is required for this position.* Generally, this position pays between $21 and $22 per hour, but details can be discussed in an interview. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Duties & Responsibilities (including but not limited to the following) Provide a Warm Welcome and Fond Farewell to all residents and their guests. Provide knowledgeable and comprehensive information about the surrounding areas. Interact with clients in a manner that demonstrates genuine sincerity and appreciation. Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery. Advise residents and guests of any appropriate rules and regulations established by the property management. Present a professional appearance by adhering to Company Uniform and Grooming Standards. Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality. Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters. Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests. Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents. Performs miscellaneous job-related duties as assigned. Follow all procedures for resident, guest, and vendor access. Accurately record time and attendance in the Company time record-keeping system. Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations. Be knowledgeable of all emergencies and safety procedures. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off on your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the pay offered is $22.00 per hour.

Medical Office Receptionist & Administrative Assistant - Part Time About Us Full Circle Natural Medicine is a well-established, female-owned naturopathic clinic serving the Seattle community since 2012. Our mission is to provide whole-person care by blending naturopathic and allopathic therapies in a warm, collaborative environment. We're proud of our supportive team culture and commitment to both patient and staff well-being. Why You'll Love This Role Stable Part-Time Schedule: Monday-Friday mornings, 20 hours per week Competitive Pay: $22-$24/hour DOE Benefits: Paid Time Off, Employee Discounts on products and services Positive Culture: Join a team that values collaboration, growth, and work-life balance What You'll Do As the first point of contact for our patients, you'll play a vital role in creating a welcoming experience and keeping our clinic running smoothly. Your responsibilities include: Managing phones, scheduling appointments, and greeting patients Maintaining accurate patient records and ensuring all forms are complete Processing invoices, collecting payments, and managing supplement sales Using software tools like Charm EMR, ClickUp, and G Suite/MS Office for communication and task management Handling administrative tasks such as scanning, copying, and responding to inquiries Supporting team members and pitching in wherever needed to ensure exceptional patient care What We're Looking For High school diploma or GED required 1+ year of front desk or administrative experience (medical office experience a plus!) Strong communication, organizational, and customer service skills Detail-oriented, proactive, and comfortable with technology Team player with a positive, open-minded attitude Bonus: Interest in naturopathic medicine or CNA certification

Do you want to work for a great company with competitive benefits and pay? The Staybridge Suites Seattle-Fremont is looking to hire a Guest Service Representative\/Night Audit. If you think you'd be a great addition to our team, please apply! Benefits: * Medical, dental, and vision offered after qualification period * Competitive performance bonuses - potential for up to $600 monthly * 401k with match offered after qualification period * Employee discounts at IHG Hotels worldwide * Commuter benefits offered * Seattle Paid Safe Sick Leave * Vacation time accrued based on hours worked * Overtime pay for holidays worked, 10 holidays per year * Free parking Job Description: * Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction * Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities * Controls and records financial transactions a front desk * Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone * Maintains a friendly, cheerful, and courteous demeanor at all times * Performs other duties as assigned, requested, or deemed necessary by management * Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations * Aids other associates and departments to contribute to the best overall performance of the department and the hotel * Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management * Opening is for Night Audit (10:00pm-6:00am) and PM (2:00-10:00pm) shifts Preferred Skills: * Strong Computer skills, including Microsoft Office * Ability to type 40+wpm * Able to learn new web applications * Previous customer service experience preferred * Strong work ethic * Able to stand for extended periods of time * Able to lift up-to 20 lbs. * Must be able to work weekends and holidays * Must have be flexible and have open availability, there are no set days off * Open to overtime when needed ","

Our Front Desk Agents are an essential part of our customer service team. In addition to checking guests in and out of our hotel, you will help manage the overall guest experience while answering questions about the hotel and surrounding areas. The Radisson Hotel Seattle Airport, located across the street from Seattle-Tacoma International Airport (SEA), is looking for an energetic individual to join our Front Desk team as a Front Desk Agent. Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees. PAY DETAILS: Hourly Wage of $20.17 We are seeking a fast, fun, and friendly candidate for our full time Front Desk Agent role. What We Provide: Employee discounts on thousands of hotels Health Benefit programs 401k retirement program Commission on upsells, paid bi-weekly with regular salary Free Parking Responsibilities: Greeting and engaging all guests while taking personal action to accommodate their individual needs Creates an unending energetic environment for our guests and team members Reviews all guest reservations and plans their accommodation accordingly Processes financial transactions and arranges special billing needs when necessary Keeps current on activities, events, and meetings occurring throughout the hotel and in the local area Manages all guest concerns or requests diligently and without hesitation Personally chauffeuring guests to and from various locations in the immediate area using the company van Maintains an “Everyone Sells” vision while driving hotel revenues through upsell efforts Communicates effectively with all hotel departments to guarantee a seamless guest experience Prepares daily logs summarizing communications for management and other shifts Responsible for answering and fielding all calls to the hotel, both internal and external Maintains the confidentiality and respect of our patrons Takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed Requirements: Self confidence Strong computer skills Ideal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar customer focused environment Reliable transportation Opera PMS experience is a benefit but not a requirement Strong verbal, written and interpersonal skills Strong attention to detail Commitment to exceptional service in any situation Ability to maintain a positive and professional attitude when handling all situations Adhere to the policies and procedures of the hotel Ability to work a flexible schedule including holidays and weekends Physical Requirements: Occasional lifting of up to 50 pounds Ability to stand for long periods of time Ability to hear with 100% accuracy with correction Ability to stand and exert well paced mobility for an eight (8) hour shift Ability to lift, pull, push up to 70 pounds on an ongoing basis Must be able to squat, bend, kneel and twist on an ongoing basis

WHAT'S IN IT FOR YOU * Competitive salary of $19.61/hr. with discretionary performance bonuses 2x a year! * Complimentary meals and covered team member parking. * Company-paid gaming licenses (Class A & Class B) WHAT YOU'LL DO * Be the face of Muckleshoot Casino Resort for new hires and team members; exemplify Muckleshoot Casino Resort's values and set a great example by always demonstrating excellent guest service and professionalism. * Checking guests in on arrival and out on departure. * Posting charges to appropriate guest accounts. * Assisting guests with disabilities. * Manage online, phone, and in-person, room reservations. * Arrange specialized services for VIP customers. * Operating switchboard and assisting with inquiries. * Collaborating and communicating with other internal departments to ensure guest satisfaction. * Complying with company procedures and safety policies. * Creating, maintaining, and facilitating a positive and safe work environment; promoting positive team member relations and reporting issues to the appropriate personnel. * Perform other duties as assigned. WHAT YOU'LL BRING * 2 (two) years of customer service experience. * 1 (one) year of luxury hospitality experience. * Tribal gaming experience a plus. HOW YOU'LL BE SUCCESSFUL * Knowledge with resort check-in software such as Cloudbeds, Hotel Connect, WebRezPro. * Ability to multitask in a fast-paced environment. * Ability to solve client issues in a friendly and timely fashion. * Ability to communicate effectively, both orally and in writing. Read, write, and speak English fluently.