Veterinary Receptionist
Front desk receptionist job in Brandermill, VA
Sycamore Veterinary Hospital has an opportunity for a Veterinary Receptionist to join our team! Shift Details: Full-time position, working either three 12-hour shifts, four 10-hour shifts, or five 8-hour shifts. Clinic hours are Monday-Friday from 8am-6pm and Saturday from 8am-2pm.
For more than 30 years, Sycamore Vet has been proud to provide the most compassionate veterinary service to the Greater Richmond community. Our team of doctors and Licensed Veterinary Technicians bring a diverse knowledge of veterinary care to our patients and work together to give our patients the best possible care.
Benefits we offer:
* Industry leading pay
* Employee discount for veterinary care for your furry family members
* Medical, vision and dental benefits package for full-time employees
* 401k retirement plan options with company match for all staff over 21 years old
* A yearly scrub/uniform allowance for all employees
* Flexible schedule options
* Paid time off and paid holidays for full-time employees
* Short-term disability insurance provided to all full-time employees
* Life insurance and other benefit options are also available for full-time employees
* Education discount for all staff who desire to become an RVT/CVT/LVT through the Penn Foster Online program (some eligibility requirements)
* Free virtual yoga, fitness, and meditation classes for all employees
* Free virtual registered dietitian lead wellness, nutrition, and cooking classes for all employees
* Customized learning and developmental opportunities
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyDesk Clerk - FT 1st Shift Cool Lane
Front desk receptionist job in Richmond, VA
A career at SupportWorks Housing, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.
This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.
The Role: Full Time Desk Clerk, Monday-Friday 8:00am-4:30pm
What You'll Do: You'll conduct walk-through and quarterly inspections of the common areas, units and grounds and report any findings. Answer the phone, direct calls and take messages, monitor guest registrations and resident activities. Collect rents, prepare bank deposits, provide information and keep track of maintenance work orders, and handle emergency maintenance complaints. You'll conduct move-ins of new residents, assist with application processing and explain rules/regulations. Assist with preparation of vacancy and delinquency reports, and attend staff meetings and trainings.
What You'll Bring to SupportWorks: Great interpersonal, customer service and communication skills. The ability to deal with residents, coworkers and others such as inspectors and visitors with good judgment, a positive attitude, and self control. The ability to prioritize and meet deadlines in a fast paced environment. The ability to operate safely and ensure others follow safety protocols.
Qualifications: A high school diploma or equivalent, and experience using Microsoft Word and Excel are required. Knowledge of applicable federal and stated housing laws plus knowledge of property management software such as OneSite or NextGen preferred. We'll train you if needed.
What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!
SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.
Front Desk Team Member
Front desk receptionist job in Richmond, VA
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required
+ Graduation from a nationally accredited Medical Assistant program preferred
+ A minimum of 1 year of work experience in a medical clinic or similar environment required
+ BLS for Healthcare Providers preferred
**PAY RANGE:**
$13.9 - $19.83 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Dental Front Desk Scheduler -Ironbridge
Front desk receptionist job in Richmond, VA
Virginia Family Dentistry is looking for an experienced Front Desk Scheduler to join our Ironbridge team!
Pay range is $17-$25/hour based on experience.
Typical work hours are 8 am-5 pm Monday-Friday.
Front desk team members perform routine clerical and administrative work such as answering telephones, greeting patients, updating patient information, inquiries, scheduling appointments, and record-keeping. The scheduler is responsible for maintaining an efficient and productive schedule.
Essential Job Functions
· Review schedules daily to fill any open appointment times. Monitor changes continuously throughout the day as schedule changes to fill open times
· Confirm, schedule, and follow up on unscheduled appointments
· Answer telephones and check office emails daily
· Run necessary patient reports and make follow up and treatment calls
· Ensure all patient appointment information is up to date including updated insurance information, current address, phone number, email, time allowed for the appointment, and if there are any past due balances
· Partner with insurance coordinator on any pre-treatment cost estimates or insurance needs to be updated
· Communicate with accounts receivable coordinator if there is a balance due or financial arrangement need to be made
· Partner with the specialist or hygiene coordinators as needed
· Review treatment plans with patients to give an understanding of the treatment needed and the insurance coverage of that treatment
Minimum Qualifications
-1 year or more of dental office experience
Competencies
· Excellent communication skills
· Time management
· Confidentiality
· Attention to detail
· Teamwork
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Benefits
Virginia Family Dentistry's full-time employees enjoy a great benefits package including 401(k) profit sharing, dental and orthodontic care, health insurance, paid time off, paid holidays, paid uniforms, vision insurance, disability insurance, life insurance, wellness benefits, continuing education, and more!
About Virginia Family Dentistry
For 50 years, Virginia Family Dentistry has proudly served the greater Richmond area community. Although we have grown over the years, our individual offices have their own personality, pace, and style.
Our Core Values
Never compromise quality care
Treat everyone with respect and appreciation
Communicate clearly, openly, and honestly
Be positive, dependable, and efficient
Take the time to train everyone
Lead by example
Virginia Family Dentistry is dentist-owned. This means that decisions come directly from the doctors you work with. This structure puts the employees' voices and patients' needs first. With multiple locations and specialties, there are many opportunities for growth and career advancement.
This is a non-exempt, hourly position.
Virginia Family Dentistry is an equal opportunity employer.
#Indeed
Auto-ApplyAdmit. Clerical
Front desk receptionist job in Richmond, VA
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Day Shift - 7.5 Hours (United States of America)
The Admitting Clerk will be booking inpatient admissions and ambulatory surgery procedures, and keep accurate census. She/he will transfer and discharge patients, maintain and update bed-tracking system. She/he will be responsible for managing the hospitals beds, making assignments, recommending intra-hospital transfers as necessary and ensuring that all patients are placed appropriately. The Clerk will be working closely with the A.D.N. to ensure optimal patient flow and maintaining departmental bed control manual in accordance with medical protocols and with the guidance of administration, attending physicians and infection control.
Requirements:
-High School Diploma/GED required.
-Previous hospital experience preferred.
-Ensures that the census in the hospital computer system is accurate.
-Relevant health care, customer service and computer experience required.
- Excellent communication and customer service skills required.
- Proficiency with computers
- Knowledge and previous experience with medical terminology
- Previous experience working in the medical field preferred.
- Strong computer skills; knowledge/experience with hospital registration system.
- Demonstrates professionalism in dealing with patients, family members, and co-workers alike.
- Works well under pressure.
- Typing speed of at least 40 wpm.
-Two years' experience in Patient Access Department, physician's office, clinic or healthcare business office.
Salary Range: $25.101/hr - $26.427/hr
Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyFront Desk Agent
Front desk receptionist job in Richmond, VA
We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Health, dental and vision insurance (full-time employees)
Paid Time Off (full-time and part-time employees)
401K plan with company match (full-time and part-time employees)
Hotel discounts (full-time and part-time employees)
Paid holidays (full-time employees)
Early access to earned wages
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyReceptionist/Clerical
Front desk receptionist job in Manchester, VA
Job Responsibilities: - Utilizing strong problem-solving skills to efficiently address and resolve complex customer issues in a prompt manner. - Provide information to guests about property services, facilities, and other amenities - Create, modify, and cancel customer reservations, noting any special requests.
- Balancing shift work and cash drawer.
- Perform administrative tasks to support the overall efficiency of the operation.
- Handle property phone system, transfer calls.
- Track status of room/suites in maintenance
- Remain aware of any and all potential security problems and report appropriately
- Coordinate with other departments to fulfill special guest requests.
- Perform additional duties as assigned.
Requirements/Qualifications:
- Strong verbal and written communication skills.
- Basic computer skills.
- Strong problem-solving skills.
Work days and times may vary.
Job Type: Full Time
Pay: $16.00-$17.00/hr
Front Desk Receptionist
Front desk receptionist job in Richmond, VA
We are seeking a Front Desk Receptionist to join our ophthalmology practice in Richmond, IN. The ideal candidate will be responsible for greeting patients, answering phone calls, verifying insurance information, and assisting with administrative tasks.
Education and Experience:
High school diploma or equivalent.
Two years minimum experience in customer service.
One-year experience in medical office setting is preferred.
Strong computer skills.
Essential Skills and Abilities:
Excellent customer service and communication skills.
Accurate data entry.
Ability to work as a team member.
Management of multiple tasks simultaneously.
Motivation to succeed.
Strong organization with attention to detail.
Empathetic personality with concern and respect for patients' needs.
Composure under pressure.
RESPONSIBILITIES:
Greet, check-in patients (with a smile and eye contact before patient reaches desk if possible), collect co-pay and patient payments.
Obtain/update patient demographic information, scanning in insurance cards
Check patients out, making next appointments.
Assist with phones as needed/as available.
Assist with medical records as needed/ as available.
Assists in general office duties and other duties, as requested.
Clinic Front Office Receptionist - Richmond, VA
Front desk receptionist job in Richmond, VA
Clinia Front Office Receptionist/Administrative Assistant - Richmond, VA Schedule 8:30/9:00AM - 5:30/6:00PM About TASKids We focus on the individualized needs of the individual and work in concert with the family and others involved for cohesive services. Come be a part of the most innovative agency around.
Apply Now! Text or Call 949-541-4363 to Apply and Book Interview.
Required skills:
Front Office receptionist skills with strong admin and scheduling experience
Friendly, outgoing with focus on customer service. Enjoys working with children/pediatrics population
Bilingual - Spanish and English, preferred
Excellent phone skills - able to Multitask and screen call
Strong Team Player
Computer skills - Excel, Word, database management
Attention to detail
Maintains confidentiality and professional boundaries
Excellent Organization skills
Responsible, Accurate and Dependable
Meets all deadlines and works well independently
Maintain positive and enthusiastic attitude toward work
Problem solving skills
EMR and insurance knowledge a plus
NPA software experience is a plus
Duties:
Greeting/welcoming patients
Scheduling and checking in patients
Taking inquiry calls/collecting accurate information
Answering phones
Assisting with ensuring the clinic is organized
Liaison with clinical team to meet needs of clients and staff
Benefits Offered:
Hourly Pay Range $18.00 - $22.00 Depending on Experience and Education
Dental, Medical, Vision
We offer Paid Time Off and Health Benefits to full and Part Time Employees.
Apply Now! Text or Call 949-541-4363 to Apply and Book Interview.
Front Desk Agent | Full-Time
Front desk receptionist job in Richmond, VA
Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.
Omni Richmond's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
The starting rate for this position is $17/hour.
Responsibilities
•Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
•Empathetically listen to guest inquiries and provide appropriate responses
•Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
•Block rooms in the computer and follow through on designated requirements
•Pre-register designated guests and prepare key packets
•Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
•Maintain confidentiality of all guests and hotel information
•Employ attention to detail in order to ensure security of guest room access.
•Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
•Maintain guest history files on all guests
•Accommodate room changes expediently
•Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
•Issue safe deposit boxes to guests and ensure security of key
•Monitor, send and distribute guest faxes
•Generate, print and distribute daily and weekly reports
•Resolve discrepancies on the room status report with Housekeeping
•Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
• Ability to work a flexible schedule including afternoon, evening and weekend shifts is required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
•Ability to accurately and efficiently input information into computer systems
•Ability to work cohesively with co-workers both within and outside of your department
•Ability to compute accurate mathematical calculations
•Ability to think clearly, quickly and make concise decisions
•Ability to prioritize, organize and follow up
•Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
•Previous customer service experience
•Previous hotel front desk experience is strongly preferred
•Previous cashiering experience is preferred
•Fluency in a foreign language is preferred
•Previous guest relations training is preferred
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyFront Desk Agent
Front desk receptionist job in Richmond, VA
Quirk Hotel is seeking an energetic, experienced, and hands on Front Desk Agent to join our team! Quirk Hotel is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Quirk Hotel you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Quirk Hotel provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Specialist - Richmond - Endocrinology
Front desk receptionist job in Richmond, VA
Job Description
Join Our Friendly and Supportive Endocrinology Practice!
Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice in Richmond's West End is searching for a highly-organized, personable, and energetic individual to join us as a Medical Front Desk Associate.
Key Responsibilities of the Front Desk Associate include:
- Greet and assist patients with check-in and check-out
- Schedule appointments efficiently
- Process co-payments
- Answer and direct phone calls
- Handle pre-authorizations and manage referrals
- Enter patient demographic information
- Perform other general office tasks as needed
Qualifications for the Medical Front Desk Associate include:
- Previous experience in a medical office setting (preferred)
- Strong computer proficiency
- Excellent communication and multitasking skills
- Friendly and outgoing demeanor
- Familiarity with eClinicalWorks (a plus)
We offer a competitive compensation and benefits package to the right candidate. If you are a team player with a passion for patient care, we encourage you to apply!
Front Desk Agent (Fulltime evening shift)
Front desk receptionist job in Glen Allen, VA
Job Description
Your next destination is here. Build your career at Commonwealth Lodging.
OUR COMPANY CULTURE
We take pride in creating an environment where every team member is valued and supported. We believe in teamwork, integrity, and respect at every level of the organization. We celebrate hard work, encourage growth, and strive to create a workplace where associates feel appreciated, empowered, and proud to contribute.
OUR COMPANY CORE VALUES
Team First, Own It, Relationship Oriented, Professionalism, Integrity.
FRONT DESK AGENT - POSITION OVERVIEW
As a Front Desk Agent, you serve as the first point of contact for all guests, providing a warm and welcoming experience from the moment they arrive. This role includes assisting guests with check-in and check-out procedures, answering and processing incoming phone calls, and fulfilling special requests or informational needs in accordance with established policies and procedures. Maintaining positive guest relations, resolving concerns promptly, and ensuring overall guest satisfaction are essential components of this position.
This industry operates seven (7) days a week, twenty-four (24) hours a day. Regular attendance, in accordance with company standards, is essential for success.
EDUCATION & EXPERIENCE
High School Diploma, GED, or equivalent work experience.
Computer skills required; familiarity with Microsoft Office preferred.
1-2 years of experience as a Guest Service Agent preferred.
Strong English communication skills, both written and verbal.
Experience with hotel property management systems preferred.
Cash-handling experience preferred.
PHYSICAL REQUIREMENTS
Ability to lift and transport at least 25 pounds.
Ability to push/pull carts or equipment weighing up to 100 pounds.
Ability to perform a range of physical movements throughout the work areas.
Ability to stand and maintain well-paced mobility for up to 8 hours.
Ability and willingness to work a varied schedule, including nights, weekends, and holidays.
JOB RESPONSIBILITIES
Maintain thorough knowledge of hotel features and services, hours of operation, room rates, special packages, daily house count, expected arrivals/departures, and group activities.
Stay familiar with local attractions, activities, and points of interest to respond accurately to guest inquiries.
Answer telephone calls within 3 rings using proper etiquette and approved greetings.
Verify guest information at check-in and check-out while maintaining strict confidentiality.
Communicate relevant guest information to appropriate departments (e.g., special requests, amenities).
Verify method of payment and accurately process all transactions.
Work closely with Housekeeping to resolve room status discrepancies.
BENEFITS
Competitive pay based on experience
Health, dental, and vision insurance
Short-term and long-term disability
Paid time off and holiday pay
Employee referral bonuses
401(k) retirement plan
Hotel and travel discounts
Opportunities for training, development, and career advancement
Supportive leadership and a team-focused environment
Imaging Center Front Desk Registrar
Front desk receptionist job in Tuckahoe, VA
The Imaging Center Front Desk Registrar will undertake a variety of day-to-day office and clerical tasks. This position will be an integral part in contributing to the daily front-end operations of the diagnostic imaging center. The Registrar is, above all, an organized and competent professional with superior communication skills. It is expected that the Registrar will excel at delivering superior customer service to patients and proficient in carrying out administrative duties accurately and promptly.
Supervisory Responsibilities:
Not Applicable
Duties and Responsibilities:
Performs patient scheduling, registration, inputs patient demographics, and collects co-payments
Check claim status from payers through telephone, websites, and any other communication deemed necessary for insurance carriers in a prompt and efficient manner
Work effectively with ICD 10 Codes and radiology CPT codes
Serves as a liaison between all customers, including patients, physicians, and imaging center personnel
Protects and maintains confidentiality of information; provides information on a need to know basis; adheres to all HIPAA compliance practices
Ability to perform insurance verification/pre authorization
Efficiently handles phone correspondence and the scheduling of patient appointments
Verifies authorizations and accepts/transmits electronic or faxed information for needed physician patient information
Adheres to MedRVA policies, procedures, standards, and protocols to ensure effective facility operations
Respects and complies with all decisions made by the CEO and Clinical Directors
Requirements
Must have excellent communication and customer relations skills.
Knowledge of computer applications (Microsoft Office, Word, Excel, etc.)
Must demonstrate strong problem solving skills and ability to multi-task
Education and Experience:
High school diploma or equivalent required; Associates degree preferred
Prior healthcare and customer service experience preferred
Health insurance/authorization experience preferred; Radiology experience a plus
ADA Job Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: Walking, standing, lifting, reaching with hands and arms, carrying, stooping, kneeling, crawling, bending, squatting, handling, use hands to finger, handle, or feel, prolonged sitting, vision, eye-hand coordination, tasting or smelling. The employee is occasionally required to climb or balance. Specific vision abilities required by this job include close vision, distance, vision, color vision, peripheral vision and depth perception.
Communication Skills: Writing, speaking, hearing, reading, interpersonal relationships, receiving instructions, giving instructions.
Intellectual Skills: Short and long term memory, abstract reasoning, decision making, directing others, mathematical calculations.
Work Situations: Working as part of a group, working with the public, performing a variety of duties.
Disclaimer:
This job description indicates the general nature and level of work expected of the incumbent. It is designed to cover or contain a comprehensive listing of activities, but not all-inclusive, listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. See ADA checklist for specific related criteria.
Front Office Support
Front desk receptionist job in Glen Allen, VA
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.
What is the Upside?
· Investment in your career development
· Empowering you to take control of YOUR own career path within Diamonds Direct
· Exposure to all other departments within our organization
· A family-oriented culture unlike any other
· Encouraging environment that promotes teamwork and furthering education within the jewelry industry
What does it take to be a Front Desk Professional?
· Always keeping the customer first and providing top notch, luxurious experience
· The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
· Well organized and a keen eye for detail
· Ability to multi-task
· Professional demeanor and appearance
· A natural talent for customer service
· Ability to maintain composure in a high pressure, fast-paced environment
Requirements
· Previous customer service/front desk experience
o Experience in a luxury retail environment preferred
· Excellent oral communication skills
· Proficient computer skills
· Must be able to work Saturdays
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Auto-ApplyBilingual Front Desk (Richmond)
Front desk receptionist job in Richmond, VA
Job DescriptionThe Role: Family Dental LLC in Richmond, VA is now hiring Bilingual Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: Family Dental LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish) Required
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
KOS Services Inc. / Family Dental LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk
Front desk receptionist job in Mechanicsville, VA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Front Desk Agent Overnight
Front desk receptionist job in Petersburg, VA
Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. This position works during the overnight shift.
DUTIES AND RESPONSIBILITIES:
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Answer phones in a prompt and courteous manner.
Up-sell rooms where possible to maximize hotel revenue.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Complete and transmit daily accounting reports and prepare them for review by hotel management
Issue, control and release guest safe-deposit boxes.
Communicate any outstanding guest requests or issues to management that may require
additional monitoring or follow-up.
Respond appropriately to guest complaints. Make appropriate service recovery gestures in order
to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by
phone or from within the hotel; process cancellations, revisions, and information updates on
changes.
Promote team work and quality service through daily communications and coordination with
other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Qualifications and Requirements:
High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Frequently standing up behind the desk and front office areas
Carrying or lifting items weighing up to 50 pounds
Handling objects, products and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.
Other:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.
Problem solving, reasoning, motivating and training abilities are often used.
Required to work the overnight shift
May be required to work other shifts, weekends, and/or holidays.
The hourly pay rate for this role is $17.75.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Auto-ApplyFront Desk Associate
Front desk receptionist job in Mechanicsville, VA
S ummary/Objective The Front Desk Receptionist is the first point of contact with our patients. The Receptionist will be responsible for greeting and checking in and checking out of patients, answering incoming calls, assisting with scheduling of new appointments, answering patient concerns, handling money andprocessing credit cards, requisition of supplies, as well as additional clerical duties.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Greet patients in a pleasant and positive manner.
· Obtain new patient information to include HIPAA forms.
· Scan insurance card (s).
· Enter new patient information in computer system.
· Update information in the computer system for all established patients with appointments as they present to the front desk.
· Schedule follow up appointments. Maintain appointments in computer system.
· Answer phones and take messages for nurse staff and physicians.
· Check patients out and collect applicable fees (copays, account balances, etc.). Write receipts for all monies received.
· Print schedules for the following day.
· Advises “ordering receptionist” of office supply needs when low.
· Pull and/or prepare patient charts for upcoming appointments when needed.
· Maintain reception area in an orderly fashion.
· Performs other duties as requested by providers, administrator or supervisor.
· Knowledge of general collection procedures and techniques.
· Ability to establish priorities, work independently, and proceed with objectives without supervision.
· Ability to handle and resolve recurring problems.
· Basic understanding of how to use our computer system.
· Conscientiousness, patience and flexibility, honesty, and reliability as shown by references and work history.
· Must have excellent communication skills to deal with other employees and patients in a professional and positive manner.
Competencies
Flexibility
Communication Proficiency
Collaboration Skills
Patient Focus
Technical Capacity
Supervisory Responsibility This role has no supervisory responsibilities. Employee reports directly to FrontOffice Supervisor and Clinical Administrator.
Work Environment This job operates in a professional medical office environment within a clinical setting. It also utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demand s The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role.
The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
This position may require reaching above shoulder height or below the waist or lifting as required to file documents throughout the workday.
Perform tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, use of a computer and using general office equipment - fax machines, telephones, copiers and scanners.
Must have ability to communicate, through sight, hearing, and speach to perform assigned tasks and maintain proper job safetyconditions.
Demonstrate cognitive ability to :
Follow directions and routines
Work independently with appropriate judgment
Exhibit spatial awareness
Read words and numbers
Concentrate, memorize, and recall dentify logical connections and determine sequence of response
Position Type and Expected Hours of Work This is a full-time position. Days and typical hours of work are Monday through Thursday, 7:30 a.m. to 5 p.m. and Friday 7:30 a.m. to 12:45 p.m.
Travel No travel is expected for this position within first six months of employment. Travel is possible thereafter to fulfill any workforce shortages at the Practice's other clinical sites. Required Education and Experience
High school diploma or GED diploma.
Preferred Education and Experience
Previous medical receptionist experience preferred.
Additional Eligibility Qualifications None required for this position.
Work Authorization/Security Clearance Must be authorized to work in the United States of America. Must acknowledge and agree to comply with the Practice's policies including the drug and alcohol policies.
Other Duties Please note this job description is representative and not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.
Auto-ApplyFront Desk Overnight
Front desk receptionist job in Fredericksburg, VA
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $14.50 per hour