Front desk receptionist jobs in Williamsburg, VA

Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.). Front desk support is highly interactive with dogs and cats, including helping customers drop off and pick up. Light housekeeping is also expected (maintain the lobby, help with laundry, etc.). Support with doggy daycare as needed. Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift If you love working with animals and are customer oriented- this job is for you! Requirements Responsible, friendly and outgoing Able to multi-task and be highly organized Prioritize customer needs Able to use computer software and payment system Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning Work with many different types of dogs and cats Able to work weekends and holidays

Job DescriptionBenefits: Paid sick time Competitive salary Wellness resources Paid time off Benefits/Perks Great Work Environment Competitive Compensation Job Summary We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families. Responsibilities: Greet and welcome veterans, visitors, and staff in a courteous and professional manner. Verify patient demographics and provide intake forms. Manage the appointment calendar and sign-in sheets efficiently. Assist veterans with completing necessary forms and paperwork as needed. Perform basic screening checks such as temperature or blood pressure checks Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed. Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing Maintain a clean and organized office space. Order office supplies and keep inventory of stock Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations. Answer phone calls and emails promptly and direct them to the appropriate person or department. Maintain office security by following safety procedures and controlling access via the reception desk Adhere to all HIPAA regulations and patient confidentiality guidelines. Qualifications/Requirements: High school diploma or higher. Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred. Proven experience as a receptionist or in a customer service role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Sensitivity and empathy towards veterans and their unique needs. Excellent customer service skills Attention to detail This is a part-time position providing 16-28 hours a week.

Company: Commonwealth Eye Care Associates Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Henrico, VA A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are seeking a Front Desk Receptionist to join our ophthalmology practice in Richmond, IN. The ideal candidate will be responsible for greeting patients, answering phone calls, verifying insurance information, and assisting with administrative tasks. Education and Experience: High school diploma or equivalent. Two years minimum experience in customer service. One-year experience in medical office setting is preferred. Strong computer skills. Essential Skills and Abilities: Excellent customer service and communication skills. Accurate data entry. Ability to work as a team member. Management of multiple tasks simultaneously. Motivation to succeed. Strong organization with attention to detail. Empathetic personality with concern and respect for patients' needs. Composure under pressure. RESPONSIBILITIES: Greet, check-in patients (with a smile and eye contact before patient reaches desk if possible), collect co-pay and patient payments. Obtain/update patient demographic information, scanning in insurance cards Check patients out, making next appointments. Assist with phones as needed/as available. Assist with medical records as needed/ as available. Assists in general office duties and other duties, as requested.

Front Desk Coordinator - Part-Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires open availability on week days and weekends. Compensation and Benefits Starting pay: $16.50 per hour Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

DEPARTMENT: King's Creek Tour DeskTITLE: Coordinator REPORTS TO: Office Manager, Tour Desk WHO WE ARE Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration. An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests. As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible. Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team? JOB DESCRIPTION SUMMARY The position is responsible for overseeing the daily operations of the Welcome Center and Tour Reception desk(s). Present a cordial and professional manner to guests and provide excellent customer service maintaining a pleasant working atmosphere. DUTIES AND RESPONSIBILITIES Perform all operational opening and closing functions for the Welcome Center and/or Tour Reception desks Reconfirm arrivals via phone and prepare arrival packets Update guest demographic information in SPI Check in all guests arriving on “mini vac” packages Qualify guests upon arrival Obtain referrals from tours and “mini vac” arrivals Distribute gifting premiums to pre-gifted tours Greet all inbound tours Record sales attendance Resolve concerns/challenges related to tour qualifications and gifting eligibility, distribute gifts as appropriate Perform audits of premiums to ensure control of inventory Check in/out tours, data enter sales personnel and update tour information in SPI Perform data entry audits of tour information and distribution of gifts in SPI for accuracy Sell tickets & make reservations at area restaurants and attractions Send daily recap reports Promote and encourage a teamwork environment daily Participate in company trainings as requested Cover other tour desks and locations if necessary or as seasonal volume shifts Provide excellent hospitality and customer service to all property guests Maintain open and positive communication with other site departments such as sales, marketing, and operations to ensure resolution of any customer issues Perform other related duties & special projects as requested by manager Maintain an appropriate and neat appearance of the daily uniform KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED HS Diploma or GED equivalent. Significant experience may substitute for education Ability to establish priorities, work independently, and proceed with objectives Ability to communicate effectively, both orally and in writing Excellent computer skills to include MS Office Attention to detail Positive and friendly attitude Maintain an organized and professional workspace Excellent work ethic to include dependability, ownership of tasks to completion, appropriate sense of urgency, willingness to assist others and trustworthiness Flexibility on availability - the ability to switch work schedule based on seasonal volume and/or coverage for co-workers Ability to adapt to changing environment OPTIONAL SKILLS A PLUS Knowledge of Spinnaker Resorts and/or the timeshare industry Hospitality experience a plus Prior experience in sales/customer service WORKING CONDITIONS AND ENVIRONMENT Physical Demands: Primary functions require sufficient physical ability and mobility to work in a front desk setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 30 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information. Vacation: Vacation is generally unavailable during peak time. Memorial Day through Labor Day Working Conditions: Full time position. Varied work schedules to include evening, holiday, and weekend hours. Occasional overtime may be required based on business demands. Environment: Work is performed primarily in a fast-paced environment with frequent interruptions. BENEFITS (if eligible) Weekly Pay and Direct Deposit Health Insurance (Medical/Vision/Dental) Company-Paid Life Insurance Paid Time Off (PTO) Program Paid Vacation and Holiday Pay 401 (K) Retirement Plan with a Company Match (based on eligibility) Employee Wellness Programs Fitness Center Reimbursement Ongoing Professional Development Opportunities Employee Family & Friends Discounted Stays Various Employee Discounts (Local Businesses and National Retailers) Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party) Company-Supplied Uniforms and Equipment (Applicable Positions) Flexible Work Schedules

Benefits: 401(k) matching Dental insurance Health insurance Paid time off We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office, and maintaining the best office practices. Your Responsibilities( to name a few): Welcoming/Greeting Patients and Visitors in the Practice Scheduling Office Appointments Overseeing multiple physicians schedules Answering Multiple Phone Lines Obtaining revenue, such as collecting co-pays and patient balances Optimizing Patient Satisfaction What we are looking for: 1+ years experience in a Medical Setting You're compassionate about helping others You're team focused Your work ethics are exemplary Good-to-have-Skills: Attention to patient care Flexibility Detailed orientated Quality Focused Trustworthy Required/Desirable Skills: Proficient with technology Experience with EMR Systems Ability to de-escalate distributive patient behaviors Perks: Paid time off Yearly scrub allowance Retirement Plan offered with a percentage match Paid Holidays Continuous Education opportunities Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.

Clinia Front Office Receptionist/Administrative Assistant - Richmond, VA Schedule 8:30/9:00AM - 5:30/6:00PM About TASKids We focus on the individualized needs of the individual and work in concert with the family and others involved for cohesive services. Come be a part of the most innovative agency around. Apply Now! Text or Call 949-541-4363 to Apply and Book Interview. Required skills: Front Office receptionist skills with strong admin and scheduling experience Friendly, outgoing with focus on customer service. Enjoys working with children/pediatrics population Bilingual - Spanish and English, preferred Excellent phone skills - able to Multitask and screen call Strong Team Player Computer skills - Excel, Word, database management Attention to detail Maintains confidentiality and professional boundaries Excellent Organization skills Responsible, Accurate and Dependable Meets all deadlines and works well independently Maintain positive and enthusiastic attitude toward work Problem solving skills EMR and insurance knowledge a plus NPA software experience is a plus Duties: Greeting/welcoming patients Scheduling and checking in patients Taking inquiry calls/collecting accurate information Answering phones Assisting with ensuring the clinic is organized Liaison with clinical team to meet needs of clients and staff Benefits Offered: Hourly Pay Range $18.00 - $22.00 Depending on Experience and Education Dental, Medical, Vision We offer Paid Time Off and Health Benefits to full and Part Time Employees. Apply Now! Text or Call 949-541-4363 to Apply and Book Interview.

Quirk Hotel is seeking an energetic, experienced, and hands on Front Desk Agent to join our team! Quirk Hotel is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Quirk Hotel you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Quirk Hotel provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

PRIMARY DUTIES AND RESPONSIBILITIES The Concierge primary duties and responsibilities include, but are not limited to: Courteously greeting visitors and directing visitors appropriately. Efficiently processing incoming and outgoing calls. Filing and copying documents as needed. Typing correspondence, written communication and reports from hard copy as needed. Maintain the lobby Hospitality Station as needed. Ensure all visitors and Residents utilize the Sign-In/Sign-Out log system. Maintain Sign-in/Sign-Out logs. Assist and distribute mail. Maintain clean and tidy lobby area. May perform other duties as needed and/or assigned. REQUIRED SKILLS AND QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working knowledge of copier, fax machine, and printers. Ability to operate switchboard, previous experience with multi-line system. Excellent communication skills. Demonstrated ability to interact with a range of people in an open, friendly, customer-oriented manner. Ability to work independently. Excellent communication skills, both verbal and written. Proficient in use of computers and computer software programs (Microsoft Word, Excel, etc.) and standard office equipment. Basic typing skills essential along with word processing software, preferably in a Microsoft Windows environment. Ability to work evening, weekends, holidays and minimal travel. Must be flexible, innovative, persistent and committed to successful completion of assignments. Ability to handle multiple projects at the same time. Ability to coordinate well with multiple people and/or departments at the same time. Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication. Supports a dignified and caring atmosphere with residents, residents' families, visitors and Team Members. Protects privacy and confidentiality of information pertaining to the resident, Team Member, residence, company information and records. Maintains safe and secure working environment and practices safe working habits. Participates in training, in services, and attends meetings as required. High school diploma. Possess exceptional customer service skills and a love for the older adult population including Alzheimer's and dementia residents. Must possess high-energy/enthusiasm, be a self-starter, have excellent time management skills, a strong initiative, and superior verbal/public speaking skills. If this is you, we want to speak with you! Job Type: Part-time Schedule: Evening shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Microsoft Office: 1 year (Required) Customer service: 1 year (Required) Receptionist: 1 year (Preferred) Work Location: In person

Job Description Join Our Friendly and Supportive Endocrinology Practice! Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice in Richmond's West End is searching for a highly-organized, personable, and energetic individual to join us as a Medical Front Desk Associate. Key Responsibilities of the Front Desk Associate include: - Greet and assist patients with check-in and check-out - Schedule appointments efficiently - Process co-payments - Answer and direct phone calls - Handle pre-authorizations and manage referrals - Enter patient demographic information - Perform other general office tasks as needed Qualifications for the Medical Front Desk Associate include: - Previous experience in a medical office setting (preferred) - Strong computer proficiency - Excellent communication and multitasking skills - Friendly and outgoing demeanor - Familiarity with eClinicalWorks (a plus) We offer a competitive compensation and benefits package to the right candidate. If you are a team player with a passion for patient care, we encourage you to apply!

The Medical Office Specialist is responsible for executing key front-end revenue cycle functions, including patient registration, insurance verification and authorization coordination. This position is integral to both patient care and provider support, ensuring efficient clinic operations, regulatory compliance, and high-quality service delivery, while working collaboratively with clinical and administrative teams to uphold departmental expectations, meet performance goals, and maintain compliance with performance goals/standards and HIPAA regulations. Responsibilities Revenue Cycle Management Perform pre-registration and post-registration tasks, ensuring complete and accurate patient demographic and insurance information, to include verifying insurance eligibility/coverage and benefits using payer portals and internal system/platforms. Initiate and manage prior authorizations for services, procedures, and referrals, including submission of documentation to support medical necessity. Prompt follow up on internal communication to assigned pools or direct messaging, patient inquiries through EHR platform. Monitor and report on key performance indicators (KPIs) related to front end revenue cycle and patient quality metrics Referral Processing Processing of all non-clinical orders placed by providers; this will include referrals to specialists, imaging, and procedures. Ensuring all necessary forms and/or medical information is documented/completed prior to submission of needed consultations, procedure, testing or specialist visits. Coordinate timely follow-up with patients, providers, and payers to ensure all care-related processes remain compliant with referred to provider and/or facility as well insurance guidelines and/or CMS regulations. Financial Guidance Educate patients on insurance coverage, co-pays, deductibles, and out-of-pocket responsibilities. Provide information on available payment plans, financial assistance programs, and departmental billing policies. Serve as a liaison between patients and billing staff to resolve financial inquiries and support payment arrangements. Document financial counseling interactions and patient decisions in accordance with compliance and quality standards. Multi-Line Phone System Management Answer and triage incoming calls using a multi-line phone system, ensuring prompt, courteous, and professional communication. Route calls appropriately to clinical or administrative staff based on patient needs. Provide accurate information regarding appointments, insurance, referrals, and financial services. Document call interactions and follow-up actions in the electronic health record (EHR) system. Monitor call queues and voicemail messages to ensure timely response and resolution. Track call metrics and contribute to performance improvement initiatives related to patient access and satisfaction. Perform other duties as assigned by the supervisors and/or Physicians. Qualifications Required: Computer literacy/proficiency, HIPAA regulations and patient confidentiality, ability to multitask in a fast paced environment, attention to detail, effective verbal and written communication, maintain professionalism under pressure, problem solving/critical thinking, and empathy. Preferred: Computer literacy/proficiency in EHR platform EPIC, insurance platforms, and Microsoft Office; Knowledgeable in de-escalation techniques. Location : Location US-VA-Norfolk

Company: Tidewater Eye Centers Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor Location: This position is located in Portsmouth, VA and may require travel to satellite offices. We pay mileage! A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Hotel Front Desk / Guest Services Representative (must be able to work morning & evening shifts), COMFORT SUITES CHESAPEAKE Location: COMFORT SUITES CHESAPEAKE Full-Time Job Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team. What You'll Get To Do: Welcome Guests: Greet every guest with a warm smile and help them check into their rooms. Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions. Solve Problems: Help guests with any issues or requests quickly and efficiently. Assist with Reservations: Help guests book their stay and ensure they have everything they need. Who we are looking for: Great Attitude: Always cheerful and ready to help. Good Communication Skills: Can talk and listen to guests clearly. Problem Solver: Quick thinker who can handle any situation. Team Player: Work well with other team members to provide great service. Professional Appearance: Ensure uniform and personal appearance are clean and professional. Confidentiality: Maintain confidentiality of proprietary information; protect company assets. Why You'll Love It Here: Bonus money for doing a great job Discounts for you, and even your friends and family Training and Development Opportunities How to Apply: Ready to join a team where PEOPLE are our passion? Apply now and become part of the Landmark Hotel Group family! Comfort Suites Chesapeake 1550 Crossways Blvd. Chesapeake, VA 23320 Call Us: ************ Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

Front Desk Coordinator - Part-Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires open availability on week days and weekends. Compensation and Benefits Starting pay: $16.50 per hour Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

This position is responsible for all administrative duties of the clinic. Compiles regular and special reports using established formats and procedures. Must be well organized, highly flexible, posse a keen awareness of customer service, and have the ability to multi-task and prioritize under pressure. Ability to manage and meet deadlines for multiple projects. Responsibilities Answers multi-line phone system within the third ring using EVMS GFM greeting Schedule patient appointments Calling patients and scheduling appointments from reminder and bump lists. Verify accuracy of providers Microsoft Outlook calendar from master schedule Notifying appropriate people of discrepancies Review Quality measure reports Track/enter statistical information for specified demographic and/or population Prepare reports as needed Register and Pre registering patients to establish new care including confirm patient's insurance. For established patients update all changed information in the computer Collect co-pays Ensure daily deposit is ready for pick up Responsible for the accuracy of information obtained from complex multi-payer insurance companies to include but not limited to verification of benefits eligibility procedures; procuring and completing documentation for pre-certification and referral/authorizations. Assist patients with payment plans, indigent services and Medicaid processes Review and complete all EHR tasks that are assigned in accordance to EVMS Medical Group standards Flag all deceased patient and notifying appropriate party Ensure patients complete survey prior to exiting Please be sure to update patient PCP in the event they change PCP's or provider is no longer here at clinic. Check out patients after appointment, to ensure patient has a follow up prior to leaving Inform patients of “Follow My Health” (Patient Portal) Send daily invites to all NEW/ESTABLISHED Patients Sort incoming correspondence into appropriate categories to prepare for scanning. Scan sorted patient information into batched categories Sort scanned patient information from batches into the proper patient's chart accurately and task physician for sign off. Task respective physician patient medical information when appropriate. Research patient's chart for information needed by other physician's offices, home health agencies, hospitals and other outside sources. Print and fax or mail for outside requests. Obtain medical records from outside sources requested by EVMS physicians. Enter health maintenance results in the EHR when made available, set up reminders to ensure follow-up. Collect daily items for medical records from nurses' stations, resident and faculty mail boxes, and out boxes in medical records. Print and mail patient letters written by physicians. Process orders such as home healthcare, durable medical equipment and respiratory, etc. Process orders, schedule appointments and follow-up for specialty procedures in order to complete orders for imaging and other requested tests Process online referrals via insurance company's websites as well as manually written referrals Retrieve patient information from V.11 to fax to referring providers & specialist Perform “other” duties as assigned by the supervisors and/or Physicians. Qualifications Candidate must have prior experience in a health care environment Strong attention to detail, organizational and communicational skills needed. Strong MS Office skills to include Word, Excel and Outlook needed. Understands and ensures HIPAA policies. Location : Location US-VA-Norfolk

Benefits: 401(k) matching Flexible schedule Health insurance Paid time off We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office and maintaining the best office practices. Your Responsibilities( to name a few): Welcoming/Greeting Patients and Visitors in the Practice Scheduling Office Appointments Overseeing multiple physicians schedules Answering Multiple Phone Lines Obtaining revenue, such as collecting co-pays and patient balances Optimizing Patient Satisfaction What we are looking for: 1+ years' experience in a Medical Setting You're compassionate about helping others Your team focused Your work ethics are exemplary Good-to-have-Skills: Attention to patient care Flexibility Detailed orientated Quality Focused Trustworthy Required/Desirable Skills: Proficient with technology Experience with EMR Systems Ability to de-escalate distributive patient behaviors Perks: Paid time off Yearly scrub allowance Retirement Plan offered with a percentage match Paid Holidays Continuous Education opportunities Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.