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Game advisor vs customer service retail associate

The differences between game advisors and customer service retail associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a game advisor has an average salary of $31,742, which is higher than the $30,002 average annual salary of a customer service retail associate.

The top three skills for a game advisor include customer service, stock shelves and video games. The most important skills for a customer service retail associate are POS, customer service, and customer orders.

Game advisor vs customer service retail associate overview

Game AdvisorCustomer Service Retail Associate
Yearly salary$31,742$30,002
Hourly rate$15.26$14.42
Growth rate--
Number of jobs250,668580,336
Job satisfaction--
Most common degreeHigh School Diploma, 38%High School Diploma, 33%
Average age4141
Years of experience--

What does a game advisor do?

A game advisor is responsible for assisting customers with their gaming inquiries and concerns. Game advisors provide gaming advice to the customers based on their preferences and update them on the latest game titles and new consoles. They must have excellent knowledge of the video gaming industry and the passion for games to discuss game features and descriptions of every genre. A game advisor must have excellent communication, analytical, and negotiating skills, mostly selling game merchandise and managing the sales system.

What does a customer service retail associate do?

A customer service retail associate is responsible for providing the highest customer service for the store's customers by responding to their inquiries and concerns and recommending them goods and services that would fit their needs. Customer service retail associates support the marketing campaigns and promotional strategies of the store by offering and demonstrating products to the customers, as well as arranging stock displays, and monitoring the adequacy of inventories. They also escalate high-level complaints to management for immediate resolution and assist with product replacement and issuing refunds as needed.

Game advisor vs customer service retail associate salary

Game advisors and customer service retail associates have different pay scales, as shown below.

Game AdvisorCustomer Service Retail Associate
Average salary$31,742$30,002
Salary rangeBetween $25,000 And $39,000Between $23,000 And $37,000
Highest paying City-Bellevue, WA
Highest paying state-Washington
Best paying company-Tractor Supply
Best paying industry-Finance

Differences between game advisor and customer service retail associate education

There are a few differences between a game advisor and a customer service retail associate in terms of educational background:

Game AdvisorCustomer Service Retail Associate
Most common degreeHigh School Diploma, 38%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college--

Game advisor vs customer service retail associate demographics

Here are the differences between game advisors' and customer service retail associates' demographics:

Game AdvisorCustomer Service Retail Associate
Average age4141
Gender ratioMale, 69.5% Female, 30.5%Male, 33.3% Female, 66.7%
Race ratioBlack or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 22.2% Asian, 6.7% White, 55.3% American Indian and Alaska Native, 0.5%Black or African American, 9.8% Unknown, 5.0% Hispanic or Latino, 21.7% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between game advisor and customer service retail associate duties and responsibilities

Game advisor example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Drive sales and optimize service by assisting customers with selections and questions, and by cross-selling and upselling.
  • Train associates in proper procedures for Christmas layaway, as well as providing troubleshooting for layaway issues when necessary.
  • Process layaway paperwork for jewelry items.
  • Complete customer cash/credit/debit transactions using a POS system.
  • Steady and technical work place, selling and upselling merchandise using computer/charisma/communication skills.
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Customer service retail associate example responsibilities.

  • Reconcile POS drawers on a daily basis, correct any problems accordingly and manage bank transactions.
  • run the registerSkills Usedfork lift, reading, writing, math
  • Perform cash handling duties, bag customers groceries, assist customers with groceries when necessary.
  • Assist cashier in boxing groceries, stocking merchandise, reorganizing shelves, and performing inventory.
  • Run the register of a small convenience retail shop .. Be accurate with money and math skills.
  • Check out guests on the POS system in a quick and efficient manner with thorough understanding of processing payment procedures.
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Game advisor vs customer service retail associate skills

Common game advisor skills
  • Customer Service, 35%
  • Stock Shelves, 8%
  • Video Games, 7%
  • Sales Floor, 6%
  • POS, 6%
  • Store Merchandise, 6%
Common customer service retail associate skills
  • POS, 20%
  • Customer Service, 16%
  • Customer Orders, 13%
  • Retail Environment, 10%
  • Bank Deposits, 10%
  • Product Line, 9%