Gate agent vs agent

The differences between gate agents and agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent has an average salary of $37,864, which is higher than the $35,855 average annual salary of a gate agent.

The top three skills for a gate agent include reservations, passenger manifest and airline tickets. The most important skills for an agent are insurance products, customer service, and life insurance.

Gate agent vs agent overview

	Gate Agent	Agent
Yearly salary	$35,855	$37,864
Hourly rate	$17.24	$18.20
Growth rate	-	6%
Number of jobs	32,916	184,325
Job satisfaction	-	2
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 44%
Average age	45	46
Years of experience	-	-

Gate agent vs agent salary

Gate agents and agents have different pay scales, as shown below.

	Gate Agent	Agent
Average salary	$35,855	$37,864
Salary range	Between $28,000 And $45,000	Between $19,000 And $72,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Latham & Watkins
Best paying industry	-	-

Differences between gate agent and agent education

There are a few differences between a gate agent and an agent in terms of educational background:

	Gate Agent	Agent
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Gate agent vs agent demographics

Here are the differences between gate agents' and agents' demographics:

	Gate Agent	Agent
Average age	45	46
Gender ratio	Male, 31.2% Female, 68.8%	Male, 50.5% Female, 49.5%
Race ratio	Black or African American, 8.8% Unknown, 6.5% Hispanic or Latino, 20.0% Asian, 6.5% White, 56.8% American Indian and Alaska Native, 1.4%	Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage	12%	7%

Differences between gate agent and agent duties and responsibilities

Gate agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Alter customer itineraries and seat assignments as necessary to meet FAA mandates and requirements.
Brief passengers according to company and FAA requirements, ensure the completion of all require aircraft forms.
Uphold all TSA safety regulations.
Help TSA que passengers through security.
Ensure passenger satisfaction including making new reservations and reservation changes, and problem resolution.

Agent example responsibilities.

Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
Verify documentation and coding using CPT and ICD-9 correct coding standards.
Assist TANF customers with obtaining employment.
Direct compliance with all CPT and Medicare guidelines.
Train BDC representatives on phone skills and CRM use.
Bill appropriate ICD-9 codes to the correct insurance companies.

Gate agent vs agent skills

Common gate agent skills

Reservations, 30%
Passenger Manifest, 19%
Airline Tickets, 7%
FAA, 5%
Customer Issues, 4%
Aircraft, 4%

Common agent skills

Insurance Products, 11%
Customer Service, 10%
Life Insurance, 8%
HR, 6%
Inbound Calls, 6%
Financial Services, 6%