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The differences between head tellers and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $46,820 average annual salary of a head teller.
The top three skills for a head teller include customer service, HR and process improvement. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.
| Head Teller | Banking Associate | |
| Yearly salary | $46,820 | $81,890 |
| Hourly rate | $22.51 | $39.37 |
| Growth rate | -12% | -12% |
| Number of jobs | 17,164 | 18,919 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 63% |
| Average age | 39 | 39 |
| Years of experience | - | - |
A head teller is an individual who supervises a team of bank tellers that process a variety of financial transactions, such as check cashing and loan payments. Head tellers manage bank tellers so that enough cash is available in their cash drawers. They provide access to the bank's vault and audit it regularly with a second employee's help. They also train new tellers in bank practice and procedure so that these tellers can handle customers' queries and concerns professionally.
A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.
Head tellers and banking associates have different pay scales, as shown below.
| Head Teller | Banking Associate | |
| Average salary | $46,820 | $81,890 |
| Salary range | Between $23,000 And $93,000 | Between $47,000 And $141,000 |
| Highest paying City | - | White Plains, NY |
| Highest paying state | - | New York |
| Best paying company | - | Citi |
| Best paying industry | - | Finance |
There are a few differences between a head teller and a banking associate in terms of educational background:
| Head Teller | Banking Associate | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between head tellers' and banking associates' demographics:
| Head Teller | Banking Associate | |
| Average age | 39 | 39 |
| Gender ratio | Male, 16.9% Female, 83.1% | Male, 41.8% Female, 58.2% |
| Race ratio | Black or African American, 10.6% Unknown, 3.5% Hispanic or Latino, 18.0% Asian, 7.6% White, 59.7% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |