Head teller vs drive-in teller

The differences between head tellers and drives-in teller can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head teller has an average salary of $46,820, which is higher than the $40,018 average annual salary of a drive-in teller.

The top three skills for a head teller include customer service, HR and process improvement. The most important skills for a drive-in teller are customer service, cashier checks, and cash handling.

Head teller vs drive-in teller overview

	Head Teller	Drive-In Teller
Yearly salary	$46,820	$40,018
Hourly rate	$22.51	$19.24
Growth rate	-12%	-12%
Number of jobs	17,164	10,481
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Associate Degree, 31%
Average age	39	39
Years of experience	-	-

Head teller vs drive-in teller salary

Head tellers and drives-in teller have different pay scales, as shown below.

	Head Teller	Drive-In Teller
Average salary	$46,820	$40,018
Salary range	Between $23,000 And $93,000	Between $24,000 And $66,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between head teller and drive-in teller education

There are a few differences between a head teller and a drive-in teller in terms of educational background:

	Head Teller	Drive-In Teller
Most common degree	Bachelor's Degree, 38%	Associate Degree, 31%
Most common major	Business	Business
Most common college	-	-

Head teller vs drive-in teller demographics

Here are the differences between head tellers' and drives-in teller' demographics:

	Head Teller	Drive-In Teller
Average age	39	39
Gender ratio	Male, 16.9% Female, 83.1%	Male, 12.5% Female, 87.5%
Race ratio	Black or African American, 10.6% Unknown, 3.5% Hispanic or Latino, 18.0% Asian, 7.6% White, 59.7% American Indian and Alaska Native, 0.6%	Black or African American, 11.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.0% White, 60.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between head teller and drive-in teller duties and responsibilities

Head teller example responsibilities.

Conduct area quarterly and monthly audits of cash drawers, dual vaults, currency dispensers, ATM and all branch logs.
Pack and process currency for financial institutions and ATM requisitions.
Identify suitable opportunities to cross-sell products or services offer to customers.
Provide customers with superior service while performing transactions and maximizing cross-sell opportunities.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Identify customer needs and opportunities for upselling and convert service opportunities into sales and met/exceed sales goals.

Drive-in teller example responsibilities.

Calculate gross revenue by location and managing the data in AS400.
Provide additional products to customers, including money orders, cashier's checks, traveler's checks, and savings bonds.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Perform banking transactions and clerical functions (signature cards, safe deposit boxes, savings bond applications).
Interpret and accurately process customer requests and transactions according to TCF guidelines.

Head teller vs drive-in teller skills

Common head teller skills

Customer Service, 9%
HR, 8%
Process Improvement, 7%
Conflict Resolution, 7%
Operational Standards, 6%
Professional Development, 5%

Common drive-in teller skills

Customer Service, 22%
Cashier Checks, 15%
Cash Handling, 12%
Financial Transactions, 6%
Bank Products, 6%
Customer Transactions, 4%