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Head teller vs float teller

The differences between head tellers and float tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head teller has an average salary of $46,820, which is higher than the $32,064 average annual salary of a float teller.

The top three skills for a head teller include customer service, HR and process improvement. The most important skills for a float teller are cash handling, branch management, and excellent client.

Head teller vs float teller overview

Head TellerFloat Teller
Yearly salary$46,820$32,064
Hourly rate$22.51$15.42
Growth rate-12%-12%
Number of jobs17,16414,928
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 49%
Average age3939
Years of experience--

What does a head teller do?

A head teller is an individual who supervises a team of bank tellers that process a variety of financial transactions, such as check cashing and loan payments. Head tellers manage bank tellers so that enough cash is available in their cash drawers. They provide access to the bank's vault and audit it regularly with a second employee's help. They also train new tellers in bank practice and procedure so that these tellers can handle customers' queries and concerns professionally.

What does a float teller do?

A float teller typically works at different understaffed banks for a limited amount of time. Just like most tellers, their responsibilities usually include assisting clients by answering inquiries, processing withdrawals and deposits, opening and closing accounts, directing clients to banking personnel, offering products and services, or referring them to other offices when necessary. They also perform clerical tasks such as handling calls and correspondence, organizing files, preparing documents, and liaising with internal and external parties. Moreover, a float teller must maintain an active communication line with co-workers for a smooth and efficient workflow.

Head teller vs float teller salary

Head tellers and float tellers have different pay scales, as shown below.

Head TellerFloat Teller
Average salary$46,820$32,064
Salary rangeBetween $23,000 And $93,000Between $26,000 And $39,000
Highest paying City-Pensacola, FL
Highest paying state-Massachusetts
Best paying company-Santander Bank
Best paying industry-Finance

Differences between head teller and float teller education

There are a few differences between a head teller and a float teller in terms of educational background:

Head TellerFloat Teller
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common college--

Head teller vs float teller demographics

Here are the differences between head tellers' and float tellers' demographics:

Head TellerFloat Teller
Average age3939
Gender ratioMale, 16.9% Female, 83.1%Male, 25.4% Female, 74.6%
Race ratioBlack or African American, 10.6% Unknown, 3.5% Hispanic or Latino, 18.0% Asian, 7.6% White, 59.7% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 15.2% Asian, 7.4% White, 63.2% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between head teller and float teller duties and responsibilities

Head teller example responsibilities.

  • Conduct area quarterly and monthly audits of cash drawers, dual vaults, currency dispensers, ATM and all branch logs.
  • Pack and process currency for financial institutions and ATM requisitions.
  • Identify suitable opportunities to cross-sell products or services offer to customers.
  • Provide customers with superior service while performing transactions and maximizing cross-sell opportunities.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Identify customer needs and opportunities for upselling and convert service opportunities into sales and met/exceed sales goals.

Float teller example responsibilities.

  • Verify signatures and customer account balances; and inspect all checks, bonds, and money orders.
  • Generate bank revenue through cross-selling of financial products.
  • Process deposit and withdrawal requests, in person, through night depository, and ATM transactions.
  • File expense reports, reconcile teller drawer and assist in accurately balancing vault, ATM and cash dispensers.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Complete assigned duties such as safe deposit, merchant/vault, TCD balancing, ATM processing, and night drop.
  • Show more

Head teller vs float teller skills

Common head teller skills
  • Customer Service, 9%
  • HR, 8%
  • Process Improvement, 7%
  • Conflict Resolution, 7%
  • Operational Standards, 6%
  • Professional Development, 5%
Common float teller skills
  • Cash Handling, 12%
  • Branch Management, 9%
  • Excellent Client, 9%
  • Math, 7%
  • Bank Products, 6%
  • Customer Service, 6%

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