Head teller vs professional teller

The differences between head tellers and professional tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head teller has an average salary of $46,820, which is higher than the $46,086 average annual salary of a professional teller.

The top three skills for a head teller include customer service, HR and process improvement. The most important skills for a professional teller are customer service, bank procedures, and check accuracy.

Head teller vs professional teller overview

	Head Teller	Professional Teller
Yearly salary	$46,820	$46,086
Hourly rate	$22.51	$22.16
Growth rate	-12%	-12%
Number of jobs	17,164	52,087
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 53%
Average age	39	39
Years of experience	-	-

Head teller vs professional teller salary

Head tellers and professional tellers have different pay scales, as shown below.

	Head Teller	Professional Teller
Average salary	$46,820	$46,086
Salary range	Between $23,000 And $93,000	Between $24,000 And $88,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between head teller and professional teller education

There are a few differences between a head teller and a professional teller in terms of educational background:

	Head Teller	Professional Teller
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Head teller vs professional teller demographics

Here are the differences between head tellers' and professional tellers' demographics:

	Head Teller	Professional Teller
Average age	39	39
Gender ratio	Male, 16.9% Female, 83.1%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 10.6% Unknown, 3.5% Hispanic or Latino, 18.0% Asian, 7.6% White, 59.7% American Indian and Alaska Native, 0.6%	Black or African American, 8.4% Unknown, 3.3% Hispanic or Latino, 23.4% Asian, 6.8% White, 57.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between head teller and professional teller duties and responsibilities

Head teller example responsibilities.

Conduct area quarterly and monthly audits of cash drawers, dual vaults, currency dispensers, ATM and all branch logs.
Pack and process currency for financial institutions and ATM requisitions.
Identify suitable opportunities to cross-sell products or services offer to customers.
Provide customers with superior service while performing transactions and maximizing cross-sell opportunities.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Identify customer needs and opportunities for upselling and convert service opportunities into sales and met/exceed sales goals.

Professional teller example responsibilities.

Achieve quarterly sale goals through upselling and referrals to financial specialist.
Promote consumer services and products via cross-sell referrals.
Identify customer needs and cross-sell financial products and services.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Interpret and accurately process customer requests and transactions according to TCF guidelines.

Head teller vs professional teller skills

Common head teller skills

Customer Service, 9%
HR, 8%
Process Improvement, 7%
Conflict Resolution, 7%
Operational Standards, 6%
Professional Development, 5%

Common professional teller skills

Customer Service, 22%
Bank Procedures, 14%
Check Accuracy, 9%
Foreign Currency, 5%
Loan Payments, 5%
Customer Relationships, 5%