Head teller vs utility teller

The differences between head tellers and utility tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head teller has an average salary of $46,820, which is higher than the $46,049 average annual salary of a utility teller.

The top three skills for a head teller include customer service, HR and process improvement. The most important skills for a utility teller are loan payments, customer transactions, and process deposits.

Head teller vs utility teller overview

	Head Teller	Utility Teller
Yearly salary	$46,820	$46,049
Hourly rate	$22.51	$22.14
Growth rate	-12%	-12%
Number of jobs	17,164	15,563
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 53%
Average age	39	39
Years of experience	-	-

Head teller vs utility teller salary

Head tellers and utility tellers have different pay scales, as shown below.

	Head Teller	Utility Teller
Average salary	$46,820	$46,049
Salary range	Between $23,000 And $93,000	Between $24,000 And $87,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between head teller and utility teller education

There are a few differences between a head teller and a utility teller in terms of educational background:

	Head Teller	Utility Teller
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Head teller vs utility teller demographics

Here are the differences between head tellers' and utility tellers' demographics:

	Head Teller	Utility Teller
Average age	39	39
Gender ratio	Male, 16.9% Female, 83.1%	Male, 18.2% Female, 81.8%
Race ratio	Black or African American, 10.6% Unknown, 3.5% Hispanic or Latino, 18.0% Asian, 7.6% White, 59.7% American Indian and Alaska Native, 0.6%	Black or African American, 11.0% Unknown, 3.5% Hispanic or Latino, 16.3% Asian, 7.5% White, 61.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between head teller and utility teller duties and responsibilities

Head teller example responsibilities.

Conduct area quarterly and monthly audits of cash drawers, dual vaults, currency dispensers, ATM and all branch logs.
Pack and process currency for financial institutions and ATM requisitions.
Identify suitable opportunities to cross-sell products or services offer to customers.
Provide customers with superior service while performing transactions and maximizing cross-sell opportunities.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Identify customer needs and opportunities for upselling and convert service opportunities into sales and met/exceed sales goals.

Utility teller example responsibilities.

Achieve monthly promotional goals by cross-selling ATM cards, Visa/MC cards and lines of credit.
Verify, balance, process, and ship ATM orders.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Interpret and accurately process customer requests and transactions according to TCF guidelines.

Head teller vs utility teller skills

Common head teller skills

Customer Service, 9%
HR, 8%
Process Improvement, 7%
Conflict Resolution, 7%
Operational Standards, 6%
Professional Development, 5%

Common utility teller skills

Loan Payments, 20%
Customer Transactions, 16%
Process Deposits, 15%
Foreign Currency, 13%
ATM, 10%
Financial Transactions, 7%