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Headend technician vs phone technician

The differences between headend technicians and phone technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a phone technician has an average salary of $42,690, which is higher than the $41,700 average annual salary of a headend technician.

The top three skills for a headend technician include RF, troubleshoot and IP. The most important skills for a phone technician are customer service, cell phones, and phone system.

Headend technician vs phone technician overview

Headend TechnicianPhone Technician
Yearly salary$41,700$42,690
Hourly rate$20.05$20.52
Growth rate8%8%
Number of jobs40,73141,324
Job satisfaction--
Most common degreeAssociate Degree, 46%High School Diploma, 35%
Average age4545
Years of experience--

Headend technician vs phone technician salary

Headend technicians and phone technicians have different pay scales, as shown below.

Headend TechnicianPhone Technician
Average salary$41,700$42,690
Salary rangeBetween $32,000 And $53,000Between $31,000 And $58,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between headend technician and phone technician education

There are a few differences between a headend technician and a phone technician in terms of educational background:

Headend TechnicianPhone Technician
Most common degreeAssociate Degree, 46%High School Diploma, 35%
Most common majorElectrical EngineeringBusiness
Most common collegeMassachusetts Institute of TechnologyNew York University

Headend technician vs phone technician demographics

Here are the differences between headend technicians' and phone technicians' demographics:

Headend TechnicianPhone Technician
Average age4545
Gender ratioMale, 94.4% Female, 5.6%Male, 77.3% Female, 22.7%
Race ratioBlack or African American, 11.7% Unknown, 4.7% Hispanic or Latino, 17.9% Asian, 6.2% White, 58.8% American Indian and Alaska Native, 0.6%Black or African American, 11.7% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 6.3% White, 57.9% American Indian and Alaska Native, 0.6%
LGBT Percentage6%6%

Differences between headend technician and phone technician duties and responsibilities

Headend technician example responsibilities.

  • Project complete while simultaneously managing VoIP project.
  • Assist the NOC and other technical support departments in isolating and repairing video and data services.
  • Home and apartment CATV installation.
  • Experience with various vendor telephony i.e.
  • Perform security audits on each CMTS.
  • Add new service groups and transmitters.
  • Show more

Phone technician example responsibilities.

  • Manage telecommunications installation and repair for hospital Nortel network.
  • Repair LCD and programming on various computers
  • Used POS system to determine which repair needs to be start.
  • Coordinate the maintenance and repair of T1's and associate electronic equipment.
  • Resolve DXU hardware problems and BS fault alarms with Ericsson OMT software.
  • Activate phones, run tests on the phones, and reprogram the phones.
  • Show more

Headend technician vs phone technician skills

Common headend technician skills
  • RF, 20%
  • Troubleshoot, 11%
  • IP, 7%
  • Digital Video, 6%
  • FCC, 5%
  • Fiber Optic, 5%
Common phone technician skills
  • Customer Service, 22%
  • Cell Phones, 7%
  • Phone System, 7%
  • VoIP, 5%
  • Windows, 4%
  • Cellular Devices, 4%

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