Help desk analyst jobs in Bonita Springs, FL - 180 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Florida Rural Legal Services, Inc. (FRLS) is a non-profit law firm that provides free civil legal aid to eligible individuals, families, and vulnerable communities across 13 Florida counties, as well as to farm workers statewide. Since 1966, FRLS has been dedicated to justice, offering legal services in housing law, family law, consumer protection, public benefits, elder law, disaster relief, education law, and more-at no cost to our clients. FRLS partners with community organizations and pro bono attorneys to provide quality advocacy, outreach, and education aimed at protecting the rights of those in need. For over 50 years, FRLS has been a steadfast advocate for justice. Learn more at ************* The IT Help Desk Associate is responsible for delivering first-level technical support to staff located in Fort Myers, Belle Glade, and Immokalee. This role includes troubleshooting hardware and software issues, assisting with system access, and escalating more complex technical concerns to senior IT personnel. The associate plays a vital role in ensuring reliable and efficient IT operations across these locations. The IT Help Desk Associate works under the supervision of the Information Technology Director. Requirements Technical Support: Provide Tier 1 help desk support to staff in Fort Myers, Belle Glade, and Immokalee, including troubleshooting hardware and software issues, assisting with system access, and escalating complex problems to higher-level IT personnel. Peripheral Setup: Set up and configure peripheral devices such as printers, scanners, and monitors to ensure proper functionality. System Configuration: Assist in setting up computers on the network, ensuring connectivity and access to necessary resources. Software Support: Provide support for Microsoft Office applications and other business software used across the organization. Review Current Systems: Assess existing IT systems (business applications, PC software, and PC hardware) for any issues or inefficiencies. Collaborate with Stakeholders: Work with employees and department heads to determine system requirements and identify areas for improvement. Implementation Support: Assist the IT team in implementing new systems and updates, ensuring smooth integration and functionality. Testing and Troubleshooting: Test new systems and enhancements and troubleshoot any issues that arise during or after implementation. Training and Documentation: Provide user training and create documentation on how to use new systems and tools effectively Monitor Performance: Continuously monitor system performance and recommend adjustments as needed to maintain efficiency. Reporting: Gather reporting requirements and assist in designing and generating end-user reports from various business applications. Onboarding and Offboarding: Assist with IT-related tasks during new hire onboarding and employee terminations, including account setup and equipment retrieval. Additional: Other duties as requested. Knowledge/Skills/Abilities Analytical Skills: Strong ability to analyze data, systems, and identify areas for improvement. Technical Proficiency: Knowledge of IT systems, PC software, PC hardware, and setting up peripheral devices. Communication Skills: Ability to effectively communicate with IT team members, managers, and clients. Writing Skills: Ability to write clear and concise documentation. Problem-Solving: Strong problem-solving skills to identify and fix system issues. Project Management: Ability to manage projects, including timelines. Trainings and Presentations: ability to create and conduct user training and presentations. Software Knowledge: Proficient in Microsoft Office applications (including OneDrive and SharePoint) and familiar with Help Desk software, data backup tools, and relational database concepts. Education and Experience 1. Education: An associate's degree in computer science, Information Technology, or a related field is required. 2. Experience: Previous experience in a similar role, typically 2+ years. Experience with OneDrive and SharePoint is preferred. Working Conditions 1. This position operates in a professional work environment. 2. May require work after hours or during the weekends. Physical Requirements 1. Must be able to lift a maximum of 50lbs. 2. Traveling is required as needed. Direct Reports No direct reports. Salary and Benefits The starting salary for this position is $50,000. FRLS offers a very generous benefits package that includes 403(b) with employer-paid contribution; health insurance (medical, dental, and vision) for employees and their dependents; paid leave (up to 5 weeks of PTO, 2 personal days, and 13 holidays). FRLS IT Help Desk Associate operates in an in-office environment, requiring work in their assigned office five days a week. Clearinghouse Education and Awareness website: HB531 | Florida Agency for Health Care Administration

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

in our FORT MYERS Office. About Us: TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join our team and help us with our mission of impacting patients, providing timely high-quality care to patients, and transforming the future of healthcare. We have an innovative and entrepreneurial culture that provides the opportunity for personal and professional growth. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to 2 corporate offices and remote workforce of support staff and physicians. Resolves routine technical problems. Duties and Responsibilities: Performs basic problem solving and assistance on various software applications and hardware systems including but not limited to Office 365, Azure, multi-function printers, Five9, Domo and our proprietary web application Telecare. Provide individual instruction and/or training to users on new or updated technologies. May train employees. Performs routine technical assistance and maintenance duties. Maintains and updates record keeping system; may document projects and maintain user instructions. Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors. Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts. Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates. Assists with research and development initiatives and in the implementation of new technologies. Assists with the implementation of technology projects with moderate scope and impact. Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Performs miscellaneous job-related duties as assigned. Required to take after-hours on-call support on a rotating basis. Education and Experience: High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified. Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications including but not limited to Windows 10, MS O365, Azure AD, SharePoint, MS Office etc. Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of focus. Records maintenance skills. Ability to provide direction to staff to resolve technological issues. Strong interpersonal and communication skills and the ability to work effectively with a wide range of users in a diverse community. Ability to determine computer problems and to coordinate hardware, software, and/or network solutions. Ability to analyze and resolve basic computer problems. Ability to communicate technical guidance and instruction to users on the use of Teelspecialists applications and systems. Experience in a Healthcare IT, EMR support or similar setting preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times.

in our FORT MYERS Office. About Us: TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join our team and help us with our mission of impacting patients, providing timely high-quality care to patients, and transforming the future of healthcare. We have an innovative and entrepreneurial culture that provides the opportunity for personal and professional growth. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to 2 corporate offices and remote workforce of support staff and physicians. Resolves routine technical problems. Duties and Responsibilities: Performs basic problem solving and assistance on various software applications and hardware systems including but not limited to Office 365, Azure, multi-function printers, Five9, Domo and our proprietary web application Telecare. Provide individual instruction and/or training to users on new or updated technologies. May train employees. Performs routine technical assistance and maintenance duties. Maintains and updates record keeping system; may document projects and maintain user instructions. Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors. Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts. Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates. Assists with research and development initiatives and in the implementation of new technologies. Assists with the implementation of technology projects with moderate scope and impact. Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Performs miscellaneous job-related duties as assigned. Required to take after-hours on-call support on a rotating basis. Education and Experience: High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified. Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications including but not limited to Windows 10, MS O365, Azure AD, SharePoint, MS Office etc. Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of focus. Records maintenance skills. Ability to provide direction to staff to resolve technological issues. Strong interpersonal and communication skills and the ability to work effectively with a wide range of users in a diverse community. Ability to determine computer problems and to coordinate hardware, software, and/or network solutions. Ability to analyze and resolve basic computer problems. Ability to communicate technical guidance and instruction to users on the use of Teelspecialists applications and systems. Experience in a Healthcare IT, EMR support or similar setting preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times.

The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations. Key Responsibilities + Hardware and Software Support: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners). + Operating System Management: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications. + Network Connectivity: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment. + User Support: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution. + System Maintenance: Perform routine maintenance, including software updates, patch management, and hardware upgrades. + Documentation: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps. + Security Compliance: Ensure systems adhere to organizational security policies, including antivirus management and user account administration. + Collaboration: Work closely with IT team members to escalate complex issues and implement IT projects as needed. Requirements Education: High school diploma or equivalent; Associate's or Bachelor's degree in IT, Computer Science, or related field preferred. Experience: 1-3 years of experience in PC support or a similar role in a Windows Microsoft environment. Technical Skills: + Proficiency with Windows operating systems (Windows 10/11). + Familiarity with Microsoft Office Suite and Microsoft 365 administration. + Basic understanding of Active Directory, Group Policy, and network troubleshooting. + Experience with hardware repair and component replacement (e.g., RAM, hard drives, power supplies). Certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent certifications preferred. Soft Skills: + Strong problem-solving and analytical skills. + Excellent communication and customer service skills. + Ability to work independently and in a team environment. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

FYIsoft provides feature-rich, easy-to-use financial reporting solutions that enable companies to gain accurate insight into their corporate finances. FYIsoft's solutions can be deployed in the cloud or on-premises, and include a financial report writer and a flexible general ledger integration tool. We are focused on driving accountability and growth, balanced with promoting an employee-friendly startup company culture. You will be responsible for implementing our solution to new customers. Implementation projects will involve assessment of customer requirements, installing and configuring the solution to optimize application functionality, and conducting user training sessions. You will also be responsible in providing technical support to ensure on-going positive customer experience. Key Characteristics A craving for a high energy professional environment. Team player with strong interpersonal and communication skills (oral and written). Ability to appreciate strategic roadmaps while staying focused on the near-term tactical delivery items. A professional that is driven to contribute to a team that is focused on business challenges and the bottom-line. Detail oriented, proactive, problem solver and highly organized. Willing to go the extra mile with a strong work ethic, self-directed and resourceful. Requirements 5+ years Enterprise Accounting software implementation experience, preferably mid to enterprise accounting suites such as Oracle, NetSuite, Microsoft Dynamics. Strong T-SQL skills (must be experienced at writing queries, triggers and views). Must be experienced working with Microsoft servers; specifically, IIS and Microsoft SQL Server. Related accounting expertise is required. Experience with Microsoft SSIS a plus. Experience with administering Microsoft SQL Server Management Studio a plus. Ability to understand customer business problems and processes; translate the defined customer needs into concise and clear requirements; and formulate the requirements into software solutions. Must work well as a team member and individually. Ability to manage multiple projects and tasks. Excellent interpersonal and communication (verbal and written) skills. Job Responsibilities Perform installation and ETL configuration of the FYIsoft software during implementation. Lead user training sessions, as needed. Effectively and efficiently manage multiple tasks and priorities. Document implementation and support activities and work independently or collaborate with other team member to resolve issues quickly. Troubleshoot issues reported and perform thorough research to arrive at an effective solution to the problem. Provide remote technical support to our customer and partner base in a timely and effective fashion to achieve high customer satisfaction. Participate in testing of new software releases. Contribute to product development by providing user feedback and observations from customer support. Company Benefits Paid Time Off and Holidays 401(k) Plan with Company Participation 100% Company Paid Employee Health, Dental, Life and Short Term Disability Insurance Only candidates under consideration will be contacted. Any offer of employment will be contingent upon positive background check. $110-$125K/year commensurate with experience No phone calls, please. Principals Only. Drug-free workplace. M/F/V/H EEO

Temp Geographical Information System (GIS) Technician - Maintain a database of Geographical Positioning System (GPS) Co-ordinates for the development of reclaimed, wastewater and other appropriate county layers of the geographical information system (GIS). Provide data from the GIS for county divisions to assist in locating utilities, emergency repair, customer tie-ins, and maintenance of lines, valves, lift stations and other appropriate county needs. Verifies accuracy of GIS information for use by the division; verifies accuracy of legal descriptions, zoning and site plans, or surveys from computer records; acquires and maintains the GIS database for the division in which assigned. Maintains and updates GIS database; maintains index of GIS updates in division; operates and maintains a thimble Pro XRS GPS; ability to maintain a database of GPS coordinates using Path Finder Office software. Assists divisions with emergency shut down situations; assist with stake and locates in the field as well as with office duties during clerical staff absences. Ability to read, understand and communicate the meaning of engineering/construction drawings and as built drawings. Receives and responds to special requests for GIS information from department staff or other County divisions. 18.24

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour

The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: * Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. * Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. * Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. * Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). * Work closely with IT infrastructure teams to support servers, network devices, and security protocols. * Provide training and guidance to end users on IT best practices and security policies. * Document technical issues, solutions, and support activities in the ticketing system. * Assist in hardware deployment and upgrades, including imaging and configuring new devices. * Ensure compliance with HIPAA, security policies, and IT standards. * Collaborate with vendors and third-party providers to resolve hardware and software issues. * Participate in on-call rotation or after-hours support, as needed. Required Qualifications: * Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * 2+ years of experience in IT support, preferably in a healthcare or clinical setting. * Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. * Experience with EHR systems, medical peripherals, and clinical application support is a plus. * Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). * Excellent problem-solving and customer service skills. * Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. * Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: * Experience working in a healthcare IT environment. * Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. * Familiarity with HIPAA compliance and IT security best practices. * Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: * This role requires frequent travel to physician clinics within the assigned region. * Must have reliable transportation to travel to remote locations. * Must be able to lift and transport IT equipment (up to 50 lbs). * Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BAS Technical Support - Fort Myers, FL The Technical Support Specialist will facilitate the growth of the company by providing the highest level of customer service and support. The company offers a very in-demand product in a very niche space and has a tight-nit team of tenured staff members. ABOUT COMPANY: Established 25+ years ago 20+ Employees Company designs and manufacturers microprocessor-based controllers and a variety of equipment that complement the controllers that include temperature, pressure, humidity and current sensors. They also create custom support software for the Windows computers to monitor/interact with the controllers from anywhere. Products Offered: Controls, Communications, Temperature Sensors, Humidity Sensors, Thermostats, Voltage Sensors, C02 Sensors, Compressors. POSITION: Technical Support LOCATION: Ft. Myers, Florida RESPONSIBILITIES: Assist customers via phone or email about equipment troubleshooting, start-up procedures, upload firmware and configurations. Resolve customer issues or problems in a manner that is consistent with company values. Create configurations, graphics, and drawings for Sales Orders. Maintain product and application knowledge. Meet or exceed project goals. OFFERED: Competitive Pay Benefits (offered after 90-day probationary period): 401k - offered after 90 days, matches up to 4% Excellent Holiday and Vacation pay Medical: HMO Plan (paid for 85%) or HSA Plan(100% paid by Employee as well as contributes $1,000 to an HSA account Annually) Dental and Vision

Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/ to Minimum to Midpoint Pay Rate:$37.72 - $49.03 / hour Responsible for working with organizational business units on additions, changes or enhancements with the ability to identify business requirements, deliver technology solutions, and advise business units on functionalities, costs, benefits, and implementation requirements of recommended technology solutions. Responsible to support new technologies/programs or enhance existing technologies as assigned. Additionally, responsible for delivering solution-based enhancements as assigned, testing and go live support and a contributing member of any assigned project teams. Requirements Education:Bachelors degree required. May accept 3+ years of relevant experience in lieu of degree. Experience:Strong technical background required. 1 year of IS hardware/network project management experience preferred. Certification:N/A License:N/A Other:Excellent written, oral, listening, and interpersonal skills. Excels in collaborative team-oriented environment. US:FL:Fort Myers

Systems Specialist About Us Modern Tek Solutions is locally owned and operated in Southwest Florida and is a leading provider of technology solutions, specializing in low voltage infrastructure and network services. We pride ourselves on delivering high-quality services to our clients, ensuring seamless communication and connectivity in today's fast-paced digital landscape. Our Mission To implement tailored and extraordinary modern-day technology, while achieving complete customer satisfaction in all of Florida. Job Summary: The Systems Specialist is responsible for supporting, maintaining, and troubleshooting customer-facing systems installed by Modern Tek Solutions. This role focuses on post-installation support, system stabilization, and ongoing technical assistance for systems such as CCTV, AV, access control, and networking. The Systems Specialist works closely with the Lead Systems Specialist and Service teams to ensure systems operate reliably and meet customer expectations. This position may include remote system access or field-based depending on system needs and project requirements. Responsibilities: Provide technical support and troubleshooting for customer systems including CCTV, AV, access control, and networking. Assist with post-installation system testing, validation, and optimization. Diagnose and resolve system performance, connectivity, and configuration issues. Support system upgrades, expansions, and minor modifications. Assist Service and Project teams with technical input as needed. Perform limited on-site visits for system support when required. Document system issues, resolutions, and configurations accurately. Follow established technical standards and best practices. Escalate complex issues to the Lead Systems Specialist as appropriate. Maintain professional communication with internal teams and customers. Qualifications: 2-4 years of experience supporting low-voltage or integrated systems. Working knowledge of CCTV, AV systems, access control, and basic networking concepts. Certifications preferred, CompTIA A+, Network+, Security+, Linux+, Tech+, and Project+ Ability to troubleshoot hardware, software, and connectivity issues. Familiarity with IP-based systems and networked devices. Strong problem-solving skills and attention to detail. Ability to manage multiple support tasks effectively. Clear communication skills and professional demeanor. Willingness to learn and develop technical expertise. Physical Requirements: Combination of office-based, remote, and field-based work. Ability to travel to customer sites as required. Ability to lift and carry up to 50 pounds. Ability to work in active jobsite or operational environments. Ability to work flexible hours during system issues or support needs. Additional Company Information: This is a full-time position offering: Paid time off Sick days 401K with 3% matching Medical, dental, vision, and long-term disability coverage Yearly profit-sharing bonus* Modern Tek Solutions is an Equal Opportunity Employer and promotes a Drug Free Workplace. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the description at any time or to reasonably accommodate individuals with disabilities.

Discover Your Purpose with Us at Discovery Senior Living As our IT System Administrator, you'll play an essential role in supporting the systems that keep our senior living communities running smoothly. By partnering closely with Finance and Accounting teams, you'll help ensure data integrity, system reliability, and seamless technology operations-making a meaningful impact every single day. Your Role: As the IT System Administrator, your role includes managing, optimizing, and supporting enterprise financial and ERP systems with a primary focus on Yardi Voyager. You will serve as the technical bridge between IT infrastructure and Finance/Accounting teams, ensuring secure access, reliable reporting, and efficient system integrations. Position Highlights: Status: Full-Time Schedule: Monday-Friday; occasional off-hours support for maintenance, upgrades, or critical issues Location: Bonita Springs, FL Rate of Pay: $80,000 Travel: Minimal, as needed Why You'll Love Working at Discovery Senior Living Discovery Senior Living has been proudly serving seniors and families since 1994. We have built a wealth of knowledge, passion, and respect for senior housing with experience owning, operating, and managing successful, award-winning senior living communities. Our high standards and commitment to quality care are evident in all we do. We are leaders of our industry, redefining senior living and reaching a new level of achievement through integrity, teamwork, performance, accountability, hard work, compassion, and creativity. A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It's just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members. We're continually looking for new talent to make living and working at Discovery the best it can be. Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose! What You'll Do: Serve as the Subject Matter Expert for Yardi Voyager and associated ERP modules Manage user access, roles, and security permissions to support compliance and audit requirements Lead system upgrades, enhancements, sandbox testing, and User Acceptance Testing (UAT) Troubleshoot and resolve Tier 2 and Tier 3 system issues escalated from the help desk Support additional finance systems such as Concur and Avid Pay Partner with Finance during month-end and year-end close processes Design, develop, and maintain custom reports using Yardi reporting tools and SQL queries Monitor and maintain integrations between ERP systems and external vendors or banking platforms Perform data audits to ensure integrity of General Ledger, AP, and AR data Manage vendor relationships and drive timely issue resolution Document system configurations, SOPs, workflows, and technical processes Identify opportunities for automation, system optimization, and process improvement Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 3-5 years of experience in IT systems administration or application support Hands-on experience supporting ERP or financial management systems Strong experience with SaaS platforms, user management, and role-based access control Working knowledge of SQL reporting and data management best practices Exposure to scripting or automation tools (PowerShell, Python, or similar) preferred Experience creating technical documentation and end-user support materials Strong communication and problem-solving skills Relevant certifications or vendor credentials are a plus Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information. JOB CODE: 1007006

Benefits/Perks Competitive Compensation Career Growth Opportunities Training/Certification on-the-job Monthly sales commissions Job SummaryuBreakifix is a national franchise with three locations in the Naples/Collier County area and we are seeking experienced consumer electronics repair technicians. We repair all models of cellphones, smartphones, computers, game consoles, TVs and electronic devices. Your job requires you to greet customers cordially, troubleshooting and providing accurate diagnostics on customer's devices, executing a high-quality repair per OEM/Partner standards and returning a fully repaired, like-new device back to the customer and then recommending products and services to help our customers. This requires you to know and understand the check-in and check-out procedures and ability to run the cash register and create workorders. You will be required to study and pass Google and Samsung Technician certification testing requirements within 6-8 weeks. Here at uBreakiFix, we remain confident that we are the best at what we do because of our customer's continued loyalty and positive outward commentary to their respective community. Our trained technicians are able to repair customer's iPhones, Smartphones, iPads, tablets, computers, video game consoles, and other electronic devices while maintaining manufacturer standard quality and functionality. We are authorized Samsung and Google service warranty centers and Apple Independent Repair Provider and all our technicians are required to to receive continual electronics repair training to stat up-to-date with our partner's requirements. We are also the authorized insurance repair centers for multiple insurance companies and vendors including Asurion and we are able to do OEM repairs for iphone and ipad products. Job Purpose: Serves customers by providing the best solution and experience for their technology repair needs. Our customer's continued positive feedback and referrals have allowed uBreakiFix to become one of the world's leading electronic device repair companies, allowing us to continue to spread our commitment to excellence to communities all over the country! Whether it's a shattered screen on your phone or an iPad that won't charge, let your local uBreakifix take a look at it. We aim to exceed your expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs- let us show you what we can do! Don't hesitate to visit one of our many repair locations today, where you will be sure to find the most affordable and reliable services in one stop! Some of our work requires going to customer's homes and repairing phones and computers in our RemoteTech van on site. Minimum requirements Previous 1-3 years experience as cellphone/computer repair technician Sales experience a plus Strong troubleshooting and analytical skills Strong written and verbal communication skills We are a drug-free workplace Proven ability to learn new, required skills to ensure the best possible customer experience Basic computer skills Strong organizational and time management skills Great attention to detail Ability to work well with others in a small, close-knit team Ability to study and become Samsung, Google and Asurion certified Current FL driver license and reliable transportation Tasks and Responsibilities Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand Assist customers from the initial check-in process all the way through to the completion of their repair Provide recommendations for problem resolution Diagnose, troubleshoot and repair devices Explain complex technical issues to customers in a non-technical, simple to understand manner Provide repair and replacement estimates to customers Provide additional recommendations for accessory up-selling Ensure that all repairs meet or exceed uBreakiFix quality standards Greet customers in a friendly, professional manner and maintain a positive work environment Answer phone calls to the store with a professional, courteous, and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit Keep track of all devices and inventory while safeguarding all store stock Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair Maintain the cleanliness and professional appearance of the store Must pass routine illegal drug and felony background checks to remain employed Able to keep your composure when faced with multiple deadlines Preferred Skills affecting Starting Pay Previous positive ubreakifix work experience a major plus! Previous cellphone/smartphone repair technician experience with any repair company with positive references Previous computer repair technician experience with any repair company with positive references Computer repair certifications Apple/Mac repair certification Microsoft repair certification Samsung repair technician certification/experience Google repair technician certification/experience Asurion repair technician certification/experience Compensation: $13.00 - $24.00 per hour uBreakiFix is the nationwide leader in professional same-day electronics repairs-including iPhone , Samsung , PC, Mac, iPad, and other tablets and cell phones. Our professionally trained and certified technicians provide fast and affordable iPhone repairs, cell phone screen replacements, and all fixes for PCs, Macs, and tablets. With 836 locations in all, we have more than a decade of experience diagnosing and fixing everything from Samsung issues to iPad screen replacements.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Provides accurate and timely advanced technical support services to students, faculty and staff via telephone, chat, email, remotely and at desk side. Independently manage routine support functions. Leads team in absence of manager. Job Category: Non-Exempt Hiring Range: Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Performs advanced installation and maintenance of hardware systems students, faculty, and staff to ensure technology resources are properly functioning. 2. Performs advanced repairs and root-cause analysis of technology issues at the sites and remotely, to ensure problems are resolved timely. 3. Leads team providing advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. 4. Assists management with coordination of support at all facilities including classrooms, offices, clinics, videoconferencing classrooms, and all university locations on campus or off, as required. 5. Resolves escalated issues for students, faculty, and staff encountering challenging hardware, software and other problems relating to technology. 6. Creates inspection and maintenance schedule of technology equipment housed in university facilities including offices, classrooms, computer labs, and clinics, as assigned. 7. Creates, logs, updates, and resolves technology tickets using appropriate ticketing system in a timely manner. Creates knowledge base articles to support resolutions. 8. Leads team with the relocation of computers and other technology equipment within university facilities to other locations on and off campus. 9. Serves as a mentor for new team members. 10. Assists management with day-to-day operations of technology team. 11. Completes special projects as assigned. 12. Performs other duties as assigned or required. Job Requirements: Knowledge: 1. Advanced knowledge in the safe use of various tools utilized for technical troubleshooting, repair and support including software and hand-tools. 2. Advanced knowledge of computer and audiovisual systems, Active Directory, and network. 3. Advanced knowledge of computer and audiovisual equipment and deployment of associated technology. 4. Computers and Electronics - Advanced knowledge of computer hardware and software, including applications and programming. 5. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint). Skills: 1. Time Management - Proficient skills in managing one's own time and time of others. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 5. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 6. Excellent customer service skills. Abilities: 1. Ability to perform advanced troubleshooting and root cause analysis of technical issues with audio-visual, computer and associated network components. 2. Expert level ability to adapt to new technologies quickly and promote new technology solutions to team. 3. Ability to lift, pull and push objects weighing up to 50 pounds and to climb ladders. 4. Ability to drive. 5. Ability to communicate effectively with others. 6. Ability to work cooperatively with colleagues and lead a team of peers. Physical Requirements and Working Environment: 1. Near Vision - Must be able to see details at close range (within a few feet of the observer). 2. Speech Recognition - Must be able to identify and understand the speech of another person. 3. Speech Clarity - Must be able to speak clearly, so others can understand you. 4. May be required to work nights or weekends. 5. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 6. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. 7. Travel - Must be able to travel on a daily and/or overnight basis. 8. Must be able to lift, pull and push objects weighing up to 50 pounds and to climb ladders. Required Knowledge, Skills, & Abilities: 1. Ability to resolve complex technical problems. 2. Advanced knowledge of hardware and software. 3. Ability to adapt to new technologies quickly and resourcefully in order to provide technical support. 4. Advanced knowledge in the use and function of operating systems including but not limited to Windows, Macintosh and Linux. 5. Advanced knowledge in the use and function of mobile devices including but not limited to Windows, iOS and Android. 6. Advanced knowledge of software including but not limited to Microsoft Office suite, web browsers, and university software systems. 7. Excellent oral and written skills. 8. Possess the required advanced skills and knowledge to effectively lead technical support functions not limited to the installation, configuration, maintenance and support of hardware and software at facilities on or off campus. 9. Knowledge of videoconferencing and digital media technologies. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: 1. Ability to lift objects weighing up to 50 pounds and to climb ladders if required. 2. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 3. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards. Required Certifications/Licensures: Required Education: Associate's Degree or 60 completed credit hours. Major (if required: Required Experience: Minimum of three (3) years' experience in advanced troubleshooting in an enterprise environment. * -OR-- Bachelor's Degree in related field and one (1) year experience in advanced troubleshooting in an enterprise environment. Preferred Qualifications: 1. Bachelor's degree in Information Technology or closely related field. 2. Microsoft Certified IT Professional (MCITP) or similar. 3. Previous experience working at an educational institution. 4. Three (3) years' experience performing advanced troubleshooting in an enterprise environment. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.