Help desk analyst jobs in West Bradford, PA - 579 jobs

*NOW HIRING IN READING, PA!* *Details:* * Admin role supports the post-sale team, which handles customers with issues or breakdowns after truck pickup * While the role doesn't frequently deal directly with customers, it involves back-office work, and they are looking for someone who wants to grow into a customer-facing role, rather than someone who is avoiding customer interaction. * This role needs to be ready to backfill when needed due to PTO or other unusual circumstances, to assist customers - answering phones, emails, chats. * They will be trained across the remarketing team for support. *Additional Skills & Qualifications* * High School Diploma Required * Strong Written and Verbal communication skills * Experience with Microsoft Office * Salesforce experience preferred but not required *Job Type & Location* This is a Contract to Hire position based out of Reading, PA. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Reading,PA. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. PSB job description for your reference: Job Title: Help Desk Specialist Work Location: Radnor, PA Duration: 3 month contract MUST HAVE: Previous IT Service Desk experience including: Experience investigating and supporting end user technology including hardware, printers, phones, and software Active Directory experience including password reset and basic user and security administration Experience with laptop reimaging Proficient in Microsoft Office applications including MS Outlook Excellent communication and strong customer service skills Qualifications Any education Additional Information Local candidates preferred. Immediate interview and placement!

With minimal supervision, the Plumbing Technician performs plumbing service work for residential as well as commercial clients. This technician works with Plumbing Manager and Dispatch to efficiently service customers in a timely and professional manner. Plumbing Technician dedicates safety focus on each job and utilizes the proper PPE to remain safe at work. Essential Duties and Responsibilities Performs plumbing work as assigned Provides outstanding customer service while performing plumbing jobs Act as subject matter expert and liaison for customers Attends and participates at monthly safety team meetings Prepares for each service job to maximize efficiency (get truck ready, tools, etc.) Completion and submission of service paperwork to management in a timely manner Respond to trouble/emergency calls in a timely manner Follow all Wind River Environmental service protocols Follow safety rules and exercise safe work practice Other duties as assigned by management Knowledge, Skills, and Abilities Ability to understand instructions furnished in written, oral or diagram form. Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs. Ability to speak, cooperate and communicate effectively with customers, co-workers and management. Ability to work independently and manage pressure to meet deadlines. Basic computer literacy including email and internet skills. Ability to perform basic math functions. Requirements: Minimum Education and Experience 5+ years of commercial and residential plumbing experience Must have a valid drivers license Acceptable driving record Ability to successfully pass DOT drug screen, medical certification, physical exam and road exams Must be able to operate in a drug-free workplace Must be able to meet physical demands evaluation Must be able to work overtime including weekends and holidays Must be able to work on-call rotations as needed Must comply with all FMCSA and DOT regulations Must practice safe work methods to remain accident and injury free. Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident. Required to wear Personal Protective Equipment (PPE) appropriate to your job. The base pay range for this role is estimated to be $26.00 - $35.00 hourly at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. We Offer: Competitive starting rates Medical and dental insurance Matching 401K 8 paid holidays and generous paid time off plan Uniforms If you have a proven track record of success working independently, have a good driving record and enjoy dealing with customers apply now. Wind River Environment LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Wind River Environmental participates in E-Verify. Additional information is available in English (PDF) and Spanish (PDF). Compensation details: 26-35 Hourly Wage PIc248238a72b7-31181-39429677

R10081960 BPI/SAP Help Desk Agent (Bilingual-English/French) (Open) This position is remote and can be located in the US or Canada / Ce poste est à distance et peut être situé aux États-Unis ou au Canada. Base Pay: $50,000 to $70,000 USD / 69,000 to 96,000 CAD / Salaire de base : 50 000 $ à 70 000 $ USD / 69 000 $ à 96 000 $ CAD Quentin Chavis Jr. / *************************** / ************ The BPI/SAP Help Desk Agent is responsible for supporting the Reg/Div, and specialty business units within the organization on SAP related processes and error resolution. The position is a remote home office position working within a live call center environment. Agents are taking live calls to help assist the end user in SAP, as well as monitoring email tickets coming into the ticketing system. L'agent du service d'assistance BPI/SAP est chargé d'aider les unités commerciales régionales/divisions et spécialisées au sein de l'organisation pour les processus liés à SAP et la résolution des erreurs. Il s'agit d'un poste à distance, à domicile, dans un centre d'appels en direct. Les agents répondent aux appels en direct pour aider les utilisateurs finaux dans SAP, et surveillent les tickets électroniques qui arrivent dans le système de gestion des tickets. Staffing SAP How To Hotline French phone queue, and backup on English queues Work with all levels of Airgas associates within the Div/Reg and other specialty business units to help resolve questions/issues within the SAP system Full knowledge of the SAP Resources Drive and related training and support documentation. Creating and maintaining French process and training documents Manage tickets within the iSupport system Flexibility to work staggered work shift Dotation en personnel SAP Hotline d'assistance Téléphone en francais et assistance en anglais Collaborer avec tous les niveaux d'employés d'Airgas au sein de la division/région et d'autres unités commerciales spécialisées afin d'aider à résoudre les questions/problèmes liés au système SAP. Connaissance approfondie du SAP Resources Drive et des documents de formation et d'assistance connexes. Création et mise à jour des documents de procédure et de formation en francais. Gestion des tickets dans le système iSupport. Flexibilité pour travailler selon des horaires décalés. ________________________Are you a MATCH? Required Qualifications: High School Diploma or equivalent Bilingual - English/French required Excellent knowledge of the SAP platform Excellent communication skills and presentation skills Ability to work with associates in all levels of the company Well organized, able to multitask,ability to adapt quickly, and work well under pressure Able to work independently and with groups and teams Diplôme d'études secondaires ou équivalent Excellente connaissance de la plateforme SAP. Excellentes compétences en communication et en présentation. Capacité à travailler avec des collaborateurs à tous les niveaux de l'entreprise. Bon sens de l'organisation, capacité à mener plusieurs tâches de front, capacité à s'adapter rapidement et à bien travailler sous pression. Capacité à travailler de manière autonome et en groupe ou en équipe. Preferred Qualifications: Understanding of the Airgas Operating Standards (AOS) Compréhension des normes opérationnelles d'Airgas (AOS) ________________________ Benefits We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital. Job Description Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Patience. Excellent communication skills, written and verbal. Responsibilities: Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems. They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person. Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved Additional Information All your information will be kept confidential according to EEO guidelines.

Implify, Inc is a Global IT Solutions and services firm. Since it's inception, Implify, Inc has been providing best-quality and cost-effective IT solutions to fortune 1000 companies, mid-range companies and upcoming companies via its onsite, Offshore and in-house service models. IMPLIFY is an IT consulting services and software development firm dedicated to business success through long-term relationships with our clients and staff. IMPLIFY has built a dynamic, profitable, service-oriented enterprise, and is positioned to successfully respond to trends and changes in the information technology industry. IMPLIFY's client relationships are based on delivering the highest quality of professional technology consulting and development services. IMPLIFY earned an excellent reputation as a proven resource for business process analysis, project management, custom and package applications software development, systems integration, networking, and staffing. With customers in the private and public sectors, IMPLIFY takes pride in a history of projects that significantly enhance and/or improve clients' business practices and level of service. IMPLIFY's project portfolio encompasses a diverse spectrum of technologies and services including on-site Business Process Review & Analysis, Product Evaluation and Recommendations, Package-specific SDLC implementation, Strategic Planning, Software Configuration Management (SCM), Program Management, Web-based application development, Web Design, Data Warehousing, Systems Integration using middleware products like MQSeries, Web Logic and TIBCO, document management and workflow and computer-based training and development. IMPLIFY's projects are also varied in scope and complexity; a few man hours for trouble-shooting assignments to complete SDLC enterprise engagements. IMPLIFY demonstrates its focus on long-term relationships with staff through clear communication of expectations, performance-based recognition and advancement, and an environment that supports employees' professional development IMPLIFY's staff members, comprised almost entirely of full-time company employees, are held to standards of accountability, integrity, creativity, and competency. The dedication, skills, and integrity of IMPLIFY's staff are essential to the firm's success. Hello, Greeting!!! Hope you are doing great This is Nazia from Implify, Inc we have an immediate requirements of Helpdesk Analyst for contract position based in Bluebell, PA location for one of our client. We are hiring for fresh graduate or experience consultant for this position. If anyone interested to apply for this role please ring me on 302 - 525 - 2171, also you can refer to your friends or colleagues for this position. Job Title: Helpdesk Analyst / Insurance Agent / Customer Service Location: Bluebell, PA 19422 Duration: 4+ months Contract Job Timings: 6AM - 11PM (Candidate can work anytime within timings or work for Part time for this position) Working days: Open all the days (until end of contract) Job Description: looking for the candidate who has High School Degree Should Have clean background (No: Drug Abuse, Arrests, misdemeanour) Best Regards Nazia Sr. Talent Acquisition Phone : ************ 260 Chapman Road, Suite 201 C Newark, Delaware - 19702 Certified Minority Business Enterprise (MBE). Qualifications High School Degree Additional Information Clean Background (No: Drug Abuse, Arrests, misdemeanor)

We are looking for a support person to provide on-site coverage for the Investments Business area, answering calls and being able to route it to the correct support person. The individual will also be required to do desk side support, resolving basic hardware and software problems. This person will be supported by a senior technician who will guide them through the process. The main purpose is to help provide on-site coverage as there are two support shifts, 7:30 am to 3:30 pm and 9:30 am to 6:00 pm. There is a one week rotation schedule for each shift and it is very important that the person be on-site and on time each morning. He or she will have 24 hour access to a senior technician at all times to help support the end users. The person may be assigned during down times, such as helping with PC and software inventory, hardware installations, projector setup for conferences, etc. Position Objective: The End User Specialist I will be responsible for providing technical and business process support for end-user applications. In this role, the End User Specialist I will work closely with our business and technology partners to monitor, track, and triage incidents reported by application end-users. The individual will be responsible to quickly evaluate information, engage and assist technology staff, and communicate issues to help remediate and resolve production issues efficiently and effectively. The individual will: Provide technical and business process support to application end user community. Respond to and communicate timely and effectively with end users providing professional, courteous, and knowledgeable service. Act with an appropriate sense of urgency and follow up to ensure issues are resolved to satisfaction while ensuring SLA compliance. Communicate and recommend business processes, procedures and diverse information to resolve customer issues. Gather end-user information, research internal knowledgebase and documentation for known solutions, isolate causes and take restorative actions while minimizing disruption to business operations. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken through resolution. Evaluate documented resolutions and analyze trends for ways to prevent repeat occurrence. Communicate application incidents and issues to key stakeholders, including management, development teams, end users, and unit leaders. Escalate incidents and issues when required; manage escalation through resolution and closure with the end-user. Identify, classify, and prioritize business critical issues, including production defects, fixes, and enhancements. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved. Provide UAT testing support of production defect resolutions during testing phases. Provide recommendations for support process improvement and implement changes. Qualifications Principal Accountabilities: Support Group Operations through the maintenance of existing system structure (related subsystems and applications). Provide user support on system-related issues. Ensure timely response to basic end-user inquiries and incidents, proper documentation and timely resolution leveraging resources from throughout the Group organization. Responsibility for ensuring that incident information is communicated effectively to the proper Technology and business contact points. Actively support implementation to validate application health and stability. Research, analyze and test application defects that involve basic system logic and interfaces with other Group systems Identify, classify, and prioritize production defects, ensuring proper awareness and escalation of critical issues, and appropriate understanding of business process impact. Collect and document relevant information related to production defects discovered, including affected application, details regarding defect reproduction, and expectations regarding appropriate application functionality. Perform application testing to validate technology solutions and fixes for production defects, and support post resolution activities. Timely identify, track, manage and resolve issues and risks Maintain expertise of business processes associated with the use of group applications. Skills and Knowledge: Skills: General Risk Management and situation management skills Ability to prioritize and multi-task balancing technical, business, and other drivers. Proven experience with troubleshooting principles, methodologies, and issue resolution techniques. Ability to rapidly create concise, accurate and grammatically correct documentation to support incident recovery, including executive summaries, action logs, and information records. Ability to effectively prioritize and execute tasks with a sense of urgency in a high-pressure environment to ensure SLA compliance and rapid issue response. Knowledge: Working knowledge of and experience with Windows Operating systems 7, 10 and Server General knowledge of the Microsoft Office 2013, Lotus Notes. Working knowledge of and experience with supported applications, including an understanding of Investments Market Data software. General understanding of application interdependencies and affect those interdependencies have on supported business operations. Education and Experience: Education: BA/BS in Business Administration, Computer Science, Information Systems or equivalent experience preferred. Experience: 3-5 years experience in a role requiring strong communication and interpersonal skills, leading complex rapidly-created working groups towards the common goal of resolving an incident, coordinating activities, understanding relative priority and commanding respect during fast paced, high pressure incident control group meetings. 3-5 years experience in a role requiring strong documentation and writing skills, ability to communicate rapidly and effectively through the written word. 3-5 years of employee benefits insurance experience preferred. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description · Previous IT Service Desk experience including: · Experience investigating and supporting end user technology including hardware, printers, phones, and software · Active Directory experience including password reset and basic user and security administration · Experience with laptop reimaging · Proficient in Microsoft Office applications including MS Outlook · Excellent communication and strong customer service skills Qualifications *********LOCAL ONLY************* Additional Information Best Regards Alka Bhatia

Job Description Powerful Partnerships. Standout Solutions. Stevens & Lee is a 200-plus lawyer full-service law firm representing clients throughout the Mid-Atlantic, New England and across the country from 18 offices in New Jersey, Pennsylvania, New York, Rhode Island, Delaware and Florida. The firm is the cornerstone of The Stevens & Lee Companies, a platform of affiliated professional service firms that provide a full range of legal, investment banking, financial advisory, insurance risk management, public affairs and government consulting services. Job Overview Stevens & Lee, a full-service law firm headquartered in Reading, PA, is seeking a Technical Trainer & Help Desk Specialist to join our team. This unique role offers a balance of responsibilities - delivering engaging training on firm-supported software while also providing Help Desk and technical support to our platform employees. We are looking for candidates with strong oral presentation and public speaking skills, a proven background in technical support, and a commitment to exceptional customer service. Because this position requires regular travel to our regional offices, a reliable vehicle is essential. The ideal candidate will be eager to learn and ready to embrace the following responsibilities: Responsibilities (including but are not limited to) Deliver new-hire and ongoing training for attorneys, secretaries, and staff through a variety of methods, including in-person sessions, webinars, and one-on-one deskside instruction. Provide follow-up training and support to reinforce learning and address evolving needs. Contribute to the design and development of training materials, including videos, user guides, and reference documents. Respond to service requests from attorneys, professionals, and staff in a timely and professional manner. Document all service and support activities within the IS Department's tracking system. Install, troubleshoot, and resolve issues related to desktop applications, hardware, and peripherals. Configure and support mobile devices (Apple and Android), ensuring secure and reliable functionality. Participate in the after-hours on-call support rotation to provide timely assistance outside of standard business hours. Skills & Competencies Excellent communication skills with the ability to engage effectively with both technical and non-technical staff at all levels. Strong presentation and facilitation skills with the ability to deliver clear, motivating training sessions. Proven customer service mindset with the ability to build strong relationships and provide responsive, professional support. Highly organized and detail-oriented, able to manage multiple priorities simultaneously and work independently with minimal supervision. Calm and adaptable under pressure, with the ability to meet strict deadlines and respond positively to shifting priorities. Collaborative, energetic team player with a proactive approach to problem-solving. Willingness to travel regularly to regional offices as needed. Qualifications Bachelor's degree or equivalent combination of education and experience. Minimum 2 years of related work experience, law firm or other professionals services experience preferred. Help Desk: 1 year (preferred). Proficient in Microsoft Office, Teams, and familiarity with iManage, Litera products, copiers, printers, and Teams phones is a plus. Self-starter with strong interpersonal, collaboration, and customer service skills While prior experience in both training and legal/professional services is preferred, we are also willing to consider candidates who bring a strong background in technical support along with excellent interpersonal and training skills. For the right candidate, we will provide the additional training and support needed to develop into this role. Job Type: Full-Time- 40 Hours/week FLSA Classification: Non-Exempt Reports To: IS Department In compliance with federal and state equal opportunity employment laws, The Stevens & Lee Companies is an affirmative action/equal opportunity employer and does not discriminate in regard to race, color, national origin, religion, disability, age, or gender.

IT Support Specialist Department: IT Reports To: Technical Support Manager Pay: $65,000 - $75,000 *** This position will start on a temporary basis with the potential for permanent hire based on performance and business needs *** Make a greater impact at Bonduelle Americas! Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet's resources while providing healthy plant-based products to millions of consumers around the world. Position Summary The IT Support Technician is responsible for providing first-line technical assistance to end users across a variety of IT issues in a manufacturing environment. This individual will identify, research, and resolve technical problems while responding to support requests via phone, email, and in-person interactions. The role requires both technical expertise and strong communication skills to understand user needs, provide timely resolutions, and ensure high levels of customer satisfaction. In addition to resolving day-to-day IT issues, this position provides on-site support in a fast-paced factory setting and contributes to company-wide IT initiatives. Primary Duties & Responsibilities End User & Technical Support - 80% Provide first-line response to help desk tickets, ensuring timely diagnosis and resolution of technical issues. Troubleshoot and resolve problems related to hardware, software, email, networks, and peripheral devices. Set up and configure new computers, operating systems, software applications, and peripherals (printers, scanners, etc.). Troubleshoot network equipment including routers, switches, modems, wireless access points, and Ethernet cabling. Deliver on-site, telephone, and remote support to end users, including VIP/executive-level personnel. Perform basic printer/copier maintenance and coordinate with vendors for timely issue resolution. Document all support interactions, ensuring accurate tracking and proper closure of tickets in line with Service Level Agreements (SLAs). Manage customer expectations throughout issue life cycle and escalate high-priority incidents when required. General IT & Project Support - 20% Maintain quality service standards by identifying trends, resolving recurring issues, and recommending improvements. Assist project managers and business-facing teams with IT onboarding for projects and new initiatives. Provide occasional after-hours support for critical incidents or escalations. Participate in company-wide IT meetings, initiatives, and team efforts to continuously improve service delivery. Minimum Qualifications High School Diploma with IT A+ Certification (or equivalent experience). 2-3 years of hands-on experience in end user support within an IT service desk or similar environment. Strong communication skills (verbal and written) with ability to interact effectively across all levels of the organization. Proven ability to diagnose and resolve basic technical issues. Experience in a Consumer Packaged Goods (CPG), food, or manufacturing environment preferred. Must be comfortable working onsite and on an on-call basis. Desired Qualifications & Skills Advanced knowledge of Microsoft 365, Adobe products, and other productivity tools. Strong troubleshooting experience with Windows 11 and Mac OS X environments. Familiarity with Active Directory, DHCP, DNS, GPOs, and Windows Server services. Networking experience, including wireless access point connections and VPN technologies. Experience with Cisco Umbrella and DNS security solutions. Ability to support handheld devices and third-party applications. Excellent problem-solving skills with a proactive, self-starter mindset. Strong documentation skills and willingness to learn unfamiliar systems. Ability to work independently as well as in a collaborative team environment. Key Competencies Customer Service Orientation Technical Troubleshooting Clear & Effective Communication Adaptability in a Manufacturing Environment Initiative & Ownership of Issues Team Collaboration

IT Support Specialist Department: IT Reports To: Technical Support Manager Pay: $65,000 - $75,000 *** This position will start on a temporary basis with the potential for permanent hire based on performance and business needs *** Make a greater impact at Bonduelle Americas! Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet's resources while providing healthy plant-based products to millions of consumers around the world. Position Summary The IT Support Technician is responsible for providing first-line technical assistance to end users across a variety of IT issues in a manufacturing environment. This individual will identify, research, and resolve technical problems while responding to support requests via phone, email, and in-person interactions. The role requires both technical expertise and strong communication skills to understand user needs, provide timely resolutions, and ensure high levels of customer satisfaction. In addition to resolving day-to-day IT issues, this position provides on-site support in a fast-paced factory setting and contributes to company-wide IT initiatives. Primary Duties & Responsibilities End User & Technical Support - 80% Provide first-line response to help desk tickets, ensuring timely diagnosis and resolution of technical issues. Troubleshoot and resolve problems related to hardware, software, email, networks, and peripheral devices. Set up and configure new computers, operating systems, software applications, and peripherals (printers, scanners, etc.). Troubleshoot network equipment including routers, switches, modems, wireless access points, and Ethernet cabling. Deliver on-site, telephone, and remote support to end users, including VIP/executive-level personnel. Perform basic printer/copier maintenance and coordinate with vendors for timely issue resolution. Document all support interactions, ensuring accurate tracking and proper closure of tickets in line with Service Level Agreements (SLAs). Manage customer expectations throughout issue life cycle and escalate high-priority incidents when required. General IT & Project Support - 20% Maintain quality service standards by identifying trends, resolving recurring issues, and recommending improvements. Assist project managers and business-facing teams with IT onboarding for projects and new initiatives. Provide occasional after-hours support for critical incidents or escalations. Participate in company-wide IT meetings, initiatives, and team efforts to continuously improve service delivery. Minimum Qualifications High School Diploma with IT A+ Certification (or equivalent experience). 2-3 years of hands-on experience in end user support within an IT service desk or similar environment. Strong communication skills (verbal and written) with ability to interact effectively across all levels of the organization. Proven ability to diagnose and resolve basic technical issues. Experience in a Consumer Packaged Goods (CPG), food, or manufacturing environment preferred. Must be comfortable working onsite and on an on-call basis. Desired Qualifications & Skills Advanced knowledge of Microsoft 365, Adobe products, and other productivity tools. Strong troubleshooting experience with Windows 11 and Mac OS X environments. Familiarity with Active Directory, DHCP, DNS, GPOs, and Windows Server services. Networking experience, including wireless access point connections and VPN technologies. Experience with Cisco Umbrella and DNS security solutions. Ability to support handheld devices and third-party applications. Excellent problem-solving skills with a proactive, self-starter mindset. Strong documentation skills and willingness to learn unfamiliar systems. Ability to work independently as well as in a collaborative team environment. Key Competencies Customer Service Orientation Technical Troubleshooting Clear & Effective Communication Adaptability in a Manufacturing Environment Initiative & Ownership of Issues Team Collaboration

One of Insight Global's chemical manufacturing clients is looking for a IT Support Specialist to join their team in Newark, DE! This position is onsite full time. This role encompasses tasks such as installing hardware and software, onboarding and offboarding users, ensuring security compliance, integrating and upgrading systems, troubleshooting issues, and providing general IT support for the mutli office campus. Additionally, it involves collaborating with Regional and Global IT teams to guarantee efficient IT service delivery. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Experience in L1/L2 IT support, including hardware/software troubleshooting, imaging and deployment of devices, strong understanding of network infrastructure, user onboarding/offboarding, asset management, etc. - Proven ability to support onsite infrastructure including device network connections, badge access, camera surveillance systems, time & attendance systems, complex meeting room set ups, etc. - Proficient in endpoint management tools including SCCM and Microsoft Intune - Strong ability to communicate and collaborate with end users, regional and global IT teams, manage vendor relations, and document support activities effectively

Job Title - IT Support Specialist Grow your career with a cutting-edge Fintech industry leader! Our client, a high-growth firm shaping the future of wealth management technology, is currently seeking an in-office IT Support Specialist for their Wilmington, DE office to help manage IT infrastructure and provide user support and training to a team of fintech professionals. The individual selected for this position will also be responsible for troubleshooting, setup and installation, maintenance, and documentation of our IT infrastructure. In addition to work at the primary location in Wilmington, this position will also require occasional work in the company's central NJ location as well. Responsibilities: User Support: Assist end users with technical issues via phone, chat, and in person. Troubleshooting: Diagnose and resolve problems with desktops, laptops, monitors, printers, and common software. Setup & Installation: Onboard new users, configure workstations, and install required applications. Maintenance: Monitor IT equipment and help with routine hardware and software upkeep. Training: Provide basic user guidance, tips, and best practices for hardware and software use. Documentation: Record issues, resolutions, and updates in the ticketing system; maintain IT asset inventory. Requirements: A working understanding of Active Directory and networking. Hands-on experience with Windows 11, Microsoft Office, and general desktop applications. Experience with mobile devices is a plus. The above requirements and qualifications are meant to describe the general nature of the position and do not represent all duties to be performed by the selected candidate. Please note that only candidates who are under consideration for the position will be contacted. The Company is an equal opportunity employer. All employment is decided on basis of qualifications, merit and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff. Education & Professional Requirements: Bachelor's degree preferred Experience with enterprise software implementations desired Blackbaud Suite Support Experience required Skills Required: Level 1 technical experience supporting hardware, software, and IP network equipment Strong technical experience supporting audio, video Strong customer service skills Strong personal relationship skills and the ability to work closely with a wide range of people Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events Ability to handle multiple tasks and be detail oriented Demonstrates a high level of professionalism The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually. Statement of Faith

Provide in-house IT support to end users via Phone, Email and Chat. Diagnose and resolve: 1. Virtual / physical desktop support problems. 2. Hardware issues (printer, iPhone/Android configuration and other peripheral devices) 3. Software (outlook configuration, OneDrive, OneNote ,other MS applications.,) 4. Network related issues (VPN, WIFI etc.,) Install applications and updates through SCCM. Provide tech support by performing remote troubleshooting through diagnostic techniques and taking necessary steps to provide resolution, providing clear communication and customer support. Administer and support user accounts on AD, Office 365 and business critical applications Correctly logging Incidents, categorizing and prioritizing them in line with process and follow-up till closure. Properly route incidents to resolver teams for out of scope issues and maintain updated knowledge base repository. Identify and prioritize incidents requiring immediate/urgent attention. Co-ordinate problem tickets with internal teams, POC for liaising with business users and the resolver teams. Handle Identity access management requests through Requests. Identify and suggest possible improvements on procedures. Adhere to company policies and consistently achieve KPI targets defined for the process.

Help Desk and User Support Answer inbound telephone and email desktop and systems support requests. Responsible for all end user software support, including: Windows based operating systems, Microsoft Office suite, and financial industry applications. Responsible for all end user hardware support including: a demonstrated knowledge in PC (hardware) repair, fax machine and printer clearing and basic service. Responsible for the deployment of PC computers, laptops, mobile devices and cloud PCs Responsible for new user training and technology introduction. Document and research all problems and resolutions via online utilities. Communicate with customer; provide status updates, and follow-up ensuring user satisfaction. Escalate problems to appropriate IT personnel or IT management as necessary. Handle first-level request without assistance, maintain a high first-level resolution rate. Daily contact with all levels of employees and customers primarily to share and receive information regarding problem resolution, “how to” requests and expectations of resolution timeframe. Identify areas for process improvement; technical and procedural. Perform routine patching and maintenance on user PCs and servers. General support of all devices electrical or electronic, including AV equipment, video teleconferencing, audio teleconferencing and archival storage equipment. Windows Active Directory and Microsoft 365 Administration Manage Active Directory administration of current environment and new additions. Maintain and preserve system security. Document all user, group and access rights. Assist in Managing Network Servers and Infrastructure Helps support all network hardware and software infrastructure including: Windows Operating Systems, Intel servers and network switch and router fabric. Perform routine patching and maintenance on all network servers. Monitor network and server performance and recommend/perform appropriate corrective action. Help manage current IP based network, including routing, switching, cabling and WAN connections. Perform emergency service after-hours when needed. Serve as resource for all new infrastructure, software implementation and engineering projects: Work with senior IT staff to install and configure sponsor supplied software to remotely access proprietary trading systems. Work with senior IT staff to coordinate firewall changes and network IP routing changes as needed. Work with department supervisory staff to solve business process challenges and implement a project plan to increase productivity. Education and Training: Minimum: 2 year Associate Degree program in Computers, Electrical Engineering or similar technology. Or, current Microsoft Certified Solutions Expert (MCSE) certificate. Or, current Cisco Certified Network Administrator (CCNA) Requirements: 1-3 years work experience in IT/network help desk support role. Experience in working on projects. Previous experience in the financial services industry is helpful.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military