Housekeeper/Room Attendant - Hilton Garden Inn LAX El Segundo
Hilton job in El Segundo, CA
Job Title: Housekeeper
Starting Wage\: $20.40
As part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton!
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Go Hilton travel program\: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
**
Available benefits may vary depending upon property-specific terms and conditions of employment
What will you do as a Housekeeper?
Hilton Housekeepers are the heart of our hospitality, making our hotels a home away from home for our guests! Your meaningful work impacts the guest's stay from start to finish, providing a safe and clean environment for all.
A day in the life of a Hilton Housekeeper may include:
Friendly interactions with our guests to make their stay memorable and comfortable
Cleaning our guest rooms to keep them in excellent shape, including making beds, cleaning bathrooms, dusting, vacuuming and ownership of the room product
Changing and replenishing bed linens, towels and guest supplies and amenities
Wearing your comfortable Team Member apparel specially designed with your function in mind
Stocking, organizing and transporting the housekeeping supply cart across the hotel, allowing you to get your steps in and stay active!
Being a key part of the Hilton mission\: Filling the earth with the light and warmth of hospitality!
What is it like working for Hilton?
The future of hospitality is bright at Hilton\: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to the individual's sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity of any other protected group status as defined by and subject to applicable local laws. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company's competitiveness in attracting Team Members, customers, corporate partners and owners.
EOE/AA/Disabled/Veterans
Auto-ApplyReservations Agent (Full Time) - Waldorf Astoria Monarch Beach Resort and Club
Hilton job in Dana Point, CA
EOE/AA/Disabled/Veterans
The award-winning Forbes 4-Star and AAA 5-Diamond
Waldorf Astoria Monarch Beach Resort & Club
is looking for a Reservations Agent to join the Team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets.
This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.
· Classification\: Full-Time
· Shift: Various - must have availability to work nights, weekends, weekdays, and holidays.
Pay Rate\: The pay rate for this role is $20 and is based on applicable and specialized experience and location.
Want to learn more?
Hotel Website, Facebook, Instagram
What will I be doing?
As a Reservations Sales Specialist, you would be responsible for answering reservation calls in a welcoming and professional tone using the highest standards of guest service. Specifically, this includes but is not limited to:
Answer all guest calls in a timely manner, extending excellent service and Forbes standards with all guest interactions.
Effective coordination of booking room, restaurant, spa and golf reservations; reservation and guest information is complete and entered accurately.
Use selling strategies to maximize conversion, upsell room accommodations and decrease call abandonment to increase hotel revenue.
Sales commission incentive available for premium suite bookings and upsell once eligible.
Maintain extensive knowledge of all hotel features and services including dining outlets, spa offerings, golf details, all room types, rates, special packages, promotions, daily arrivals/departures/room availability and scheduled in-house group activities.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experience.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-CS2
Auto-ApplyPastry Cook I- Wedding Cake Decorator
Dana Point, CA job
Additional InformationWedding Cake Decorator Job Number25200782 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Laguna Niguel, One Ritz Carlton Drive, Dana Point, California, United States, 92629VIEW ON MAP ScheduleFull Time Located Remotely?N
Position Type Non-Management
Pay Range: $31.35-$31.35 per hour
POSITION SUMMARY
Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Senior Manager, Data Science
Newport Beach, CA job
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Chipotle is building a modern, enterprise-grade Data Science organization focused on reliability, governance, and the delivery of high-impact machine learning solutions. As Senior Manager, Data Science, you will lead a team of data scientists and/or analytics engineers responsible for developing, deploying, and operationalizing production ML models that improve decision-making across Digital, Restaurant Operations, Supply Chain, Finance, Marketing, and the broader enterprise.
You will partner closely across Data Engineering, BI Engineering, Product & Technology, and business teams to define model development standards, experimentation frameworks, and operational practices that ensure long-term model reliability and transparency. This role will also play a key part in supporting Chipotle's Data Science and AI vision and roadmap by helping evaluate emerging capabilities, aligning ML efforts with platform strategy, and advancing responsible, strategic adoption of AI technologies.
This is a hands-on leadership role that translates data science strategy into reliable, scalable solutions that power the business every day.
LOCATION
This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.
WHAT YOU'LL DO
Leadership & Strategy:
Lead, mentor, and grow a high-performing Data Science team of data scientists and/or analytics engineers.
Partner with the Director of Analytics Engineering to build and execute Chipotle's Data Science strategy, roadmap, operating model, and AI enablement goals.
Support the development and adoption of frameworks, guidelines, and capabilities that enhance Chipotle's readiness for scalable AI integration.
Define and enforce modern data science, analytics engineering, and MLOps best practices.
Establish standardized frameworks for experimentation, causal inference, model validation, and success measurement.
Promote a culture of documentation, peer review, testing, and operational excellence.
Data Science, MLOps & AI Execution:
Own the complete ML lifecycle-from problem framing through data sourcing, modeling, deployment, monitoring, and continuous improvement.
Build, manage, and maintain reliable feature pipelines and ML workflows.
Deploy production ML models and implement observability for drift, data quality, concept changes, bias, performance, and SLAs.
Ensure reproducibility through versioning, testing, documentation, and proper model lineage.
Modernize Chipotle's data science capabilities by exploring and evaluating emerging technologies and future platform capabilities, including potential expansion into cloud-native ML platforms.
Support Chipotle's AI enablement efforts by helping evaluate emerging AI capabilities and potential applications.
Ensure all ML products follow governance, risk, security, and explainability expectations.
Cross-Functional Collaboration:
Partner with Digital, Marketing, Restaurant Operations, Finance, Supply Chain, Product, and other business teams to identify and prioritize high-value ML opportunities.
Collaborate with engineering teams to design production-ready ML solutions based on enterprise platform strategy.
Partner with the Data Engineering team to strengthen Data Science-owned transformations and ensure high-quality, reliable data pipelines.
Contribute to platform modernization efforts by helping define when Data Science should use specific data transformation patterns or workflows in alignment with the broader platform strategy.
Translate business needs into statistical, machine learning, causal inference, or optimization solutions.
Collaborate with BI Engineering to align KPIs, metrics, and logic between analytics output and ML-driven insights.
Communicate insights, model performance, risks, and decisions clearly to executive, technical, and operational audiences.
Build trust and adoption of ML-based solutions across the business through strong storytelling, clarity, and measurable outcomes.
WHAT YOU'LL BRING TO THE TABLE
Required:
8+ years of experience in data science, machine learning, predictive modeling, recommendation systems, or advanced analytics.
3+ years managing or leading data scientists and/or analytics engineers.
Hands-on proficiency in Python, SQL, and modern ML frameworks.
Experience deploying and maintaining enterprise-grade production ML models.
Strong experience with model lifecycle management, monitoring, versioning, and reproducibility.
Experience with experimentation frameworks (A/B testing, uplift modeling, causal inference).
Familiarity with modern data governance/cataloging systems such as Unity Catalog and/or Snowflake Horizon.
Experience with feature store technologies.
Strong communication, executive storytelling, and cross-functional partnership skills.
Preferred:
Bachelor's degree in a quantitative field (Statistics, Computer Science, Engineering, Mathematics, Economics, etc.) or equivalent work experience.
Master's or PhD in a quantitative field.
Experience with generative AI, embeddings, LLM prompting, or retrieval-augmented approaches.
Experience with vector search technologies.
Experience applying responsible AI practices (fairness, explainability, risk mitigation).
Experience with DBT or similar data transformation frameworks.
Experience with real-time or event-driven ML patterns.
Experience in retail, restaurant, QSR, or consumer analytics.
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $147,000.00-$217,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Enterprise Architect
Newport Beach, CA job
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
We're looking for a dynamic Enterprise Architect who can translate ambitious business goals into pragmatic, scalable technology strategy. You will partner with executives, product, engineering, and operations to shape roadmaps, reduce complexity, and accelerate delivery in a super fast-paced, high-growth environment.
WHAT YOU'LL DO
Partner with business leaders to define target-state capabilities, value streams, and KPIs; translate them into technology roadmaps.
Own current-state and future-state architecture across applications, data, integration, and infrastructure; identify gaps and rationalize the portfolio.
Establish lean architecture guardrails (not heavy governance) to enable rapid, safe change: reference architectures, patterns, and review “fast lanes.”
Drive modernization: cloud-first/platform approaches, microservices, APIs, event-driven architectures, and automation.
Lead integration strategy (API management, event streaming, messaging) to enable reusable services and faster product delivery.
Align data strategy (data platforms, analytics, governance, MDM) with business outcomes and AI/ML opportunities.
Embed security, privacy, and resilience by design (zero trust, IAM, encryption, DR, compliance posture) without slowing the business.
Partner with finance to build investment cases and track value: TCO/ROI, OKRs, and benefits realization.
Mentor solution architects and engineering teams; elevate architectural practices and technical decision quality.
Run architecture forums and communicate complex concepts simply to executive and non-technical stakeholders.
Measure and reduce technical debt; set standards for observability, reliability, and performance at scale.
Influence vendor and build/buy/partner decisions; negotiate for flexibility, interoperability, and cost effectiveness.
WHAT YOU'LL BRING TO THE TABLE
B.S. degree in computer science or other related field.
8+ years in architecture roles (enterprise, data, platform, software, or solution) within fast-paced organizations.
Expertise across: cloud (AWS/Azure/GCP), microservices, APIs, CI/CD, containers/Kubernetes, event streaming (e.g., Kafka), and integration patterns.
Exceptional influencing and storytelling skills; can align executives and engineers around pragmatic choices.
Security-by-design mindset; familiarity with frameworks and controls (e.g., zero trust, IAM, SOC 2, GDPR).
Comfortable with Agile/Lean, product and platform operating models, and scaled delivery (Scrum, Kanban, SAFe or similar).
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $147,000.00-$218,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Steward - Regent Santa Monica Beach
Santa Monica, CA job
About Us: Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.
Job Summary:
As Steward/Stewardess at Regent Santa Monica Beach, you will play a pivotal role in maintaining the highest standards of cleanliness, hygiene, and operational efficiency within our culinary and dining areas. Your dedication to ensuring a seamless operation behind the scenes will contribute to the overall exceptional guest experience.
A little bit about your day:
Reporting to the Stewarding Supervisor, every day is different, but you will mostly:
* Promote Regent's service philosophy and style through our people attributes.
* Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
* Wash, sanitize, and polish dishes, utensils, glassware, and kitchen equipment using proper techniques.
* Ensure that all items are cleaned to the highest standards and ready for use by the culinary team.
* Maintain a clean and organized kitchen environment by regularly sweeping, mopping, and cleaning work surfaces, Coolers and Equipment.
* Empty and clean trash and recycling bins to prevent the buildup of waste.
* Assist with receiving, storing, and organizing kitchen supplies, including dry goods, perishables, and cleaning materials.
* Maintain a stock of clean and sanitized kitchen tools and utensils for the culinary team's use.
* Ensure all F&B equipment is organized and available for all banquet events.
* Run food for Platted and Buffet Banquet Events. Maintain and restock Buffets. Assist in Platted up Banquet Functions.
* Assist in the efficient setup and breakdown of banquet spaces for events and meetings.
* Adhere to food safety and sanitation standards, including proper handwashing and wearing appropriate Personal Protective Equipment (PPE).
* Monitor and report any maintenance or safety issues to the appropriate department.
* Dispose of kitchen waste in an environmentally responsible manner, following recycling and waste separation guidelines.
* Communicate effectively with kitchen staff, servers, and other team members to ensure smooth operations and timely service.
* Maintain accurate records of the dishwashing and cleaning processes, ensuring compliance with health and safety regulations.
What We need from you:
* High school diploma or equivalent education.
* Familiarity with proper dishwashing and sanitation procedures.
* Basic food handling and prep skills are a plus.
* Strong communication, and interpersonal skills.
* Excellent organizational and multi-tasking abilities.
* Ability to work in a fast-paced environment.
* Knowledge of inventory management and ordering processes.
* Carrying or lifting items weighing up to 50 pounds.
* Ability to stand, stoop, and bend repetitively.
* Attention to detail and a commitment to delivering exceptional service.
* Willingness to assist in other areas when necessary and reasonable requested.
* Flexible schedule, able to work evenings, weekends, and holidays.
What you can expect from us:
The hourly pay range for this role is $25.32 to $31.65. This range is only applicable for jobs to be performed at Regent Santa Monica Beach.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
Auto-ApplySales Coordinator
Los Angeles, CA job
Coordinate services for clients and in-house guest and provide administrative and sales support for the department. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
* Be charming by being approachable, having confidence and showing respect.
* Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership
of getting things done.
* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
FINANCIAL RETURNS
* Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.
PEOPLE
* Promote team work and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
GUEST EXPERIENCE
* Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
RESPONSIBLE BUSINESS
* Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports.
* May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.
* Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)
QUALIFICATIONS AND REQUIREMENTS
High School diploma or equivalent plus 1 year experience in a sales/catering office or related field. Some College preferred. Must speak fluent English.
This job requires ability to perform the following:
* Frequently standing up and moving about the facility
* Type at least 50 wpm; proficient PC computer skills Carrying or lifting items weighing up to 25 pounds
* Communicating with customers, employees, and third parties
* Use a keyboard to generate correspondence, reports, etc.
* Handling objects, products and computer equipment
Other:
* Communication skills are utilized a significant amount of time when interacting with clients and guests.
* Reading and writing abilities are utilized often.
* Basic math skills are used frequently.
* May be required to work nights, weekends, and/or holidays.
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.
Hourly Rate $ 29 - $ 31 USD
Auto-ApplyEvents Manager
Pomona, CA job
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Auto-ApplyOvernight General Maintenance, Painter - Hilton Anaheim
Hilton job in Anaheim, CA
Hilton Anaheim is looking for a Overnight General Maintenance Painter to join the team! You will be responsible for maintaining and repairing the surfaces of the building, furniture, rooms, and equipment throughout the facility as well as to ensure safe and proper operation.
Our property has 1,574 rooms, is newly renovated and located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort.
Shift Pattern: Overnight (including weekends and holidays) 11\:30pm - 8\:00am
Pay Range: $27.93 - $34.91
Ideal candidates for this role will possess:
Availability to work overnights (11\:30pm - 8\:00am)\: including weekends, and holidays.
Ability to write and communicate basic English is essential to the role.
At least 1 year's previous hotel maintenance/professional painting experience.
2 years prior building painting experience.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing:
As a Painter, you would be responsible for painting, maintaining, and repairing surfaces of the building, furniture, rooms, and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Paint, maintain and repair painted, wall-covered, stained, and varnished surfaces of building structures, rooms, furniture and equipment throughout the hotel and facilities.
Prepare and paint surfaces using techniques and tools including, but not limited to, measuring surfaces, applying spackle and plaster, mixing paint, matching paint, and using brushes, rollers, and spray-guns.
Install and repair covered wall and ceiling surfaces including, but not limited to, hanging vinyl paper, fabric, and foil wall coverings.
Maintain and repair caulked, grouted, wood and masonry surfaces requiring staining, varnishing, and lacquering.
Manage related supply inventory.
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Auto-ApplyBellperson - Conrad Los Angeles
Hilton job in Los Angeles, CA
EOE/AA/Disabled/Veterans
Be a part of the newest luxury hotel in downtown LA,
Conrad Los Angeles
! As part of the highly anticipated billion-dollar project,
The Grand LA
, this is the 7
th
Conrad Hotel in the U.S. and the 1
st
in California.
Located in Downtown LA's cultural corridor, Conrad Los Angeles is the city's newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences-including our signature restaurant, San Laurel,
all in partnership with Chef Jose Andres' award-winning restaurant group,
JoseAndresFoodGroup
.
Want to get an inside look?
Take a virtual tour.
In this role as a Bellperson you will be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service.
The Ideal candidate will have prior guest service or other hospitality experience preferred. Luxury hospitality background preferred. The ideal candidate must possess ability to understand and follow written and or verbal instructions. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift, and/or carry or otherwise move packages, boxes and luggage up to 50 lbs continuously throughout shift. Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload luggage. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property. Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation. Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodation. Ability to work a flexible schedule that includes nights, weekends and holidays.
What will I be doing?
Retrieves guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigates bell cart through public areas, guest room corridors and to elevators.
Escorts customers to accommodations, visually inspects room and reports any deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference.
Listens and responds to guest inquiries using a positive, clear speaking voice. Answers Questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
Organizes and store luggage as necessary in a designated area.
Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage -
for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The hourly rate is $20.50 and is based on applicable and specialized experience and location.
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Auto-ApplyDirector of Purchasing
Anaheim, CA job
**Additional Information** Relocation Assistance Available **Job Number** 25183554 **Job Category** Finance & Accounting **Location** Anaheim Marriott, 700 W. Convention Way, Anaheim, California, United States, 92802VIEW ON MAP (***********************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $77,000 - $103,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Manages the purchasing of supplies and products used at a location. Formulates an approved vendors list encompassing all categories. Purchases and approves payment of items following the correct procedures that have been established.
**CANDIDATE PROFILE**
**Education and Experience**
- 4-year bachelor's degree in Finance and Accounting or related major; or a minimum of 4 years' experience in Purchasing or a related field.
**CORE WORK ACTIVITIES**
**Managing Work, Projects, and Policies**
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
- Ensures compliance with all brand established systems and procedures.
- Creates a Purchase Requisition/Purchase Order System for the property and ensures employees are trained on this system.
- Conducts inventories.
- Ensures accurate administration of all invoices and adheres to proper bookkeeping procedures.
- Maintains operations by developing policies and procedures.
- Ensures compliance with all applicable laws and regulations.
- Ensures inspection of all deliveries to verify accuracy and quality of product.
- Ensures compliance with food handling and sanitation standards.
- Implements and enforces all control procedures for property goods entering through the purchasing/receiving areas.
- Ensures staff is properly trained regarding procedures, sanitation, equipment handling and chemical usage.
- Ensures compliance with sanitary procedures.
- Maintains inventory controls for proper levels, dating, rotation, requisitions etc.
**Leading Purchasing Operations**
- Supervises operations of Purchasing Department.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Ensures employees understand expectations and parameters.
- Communicates performance expectations in accordance with job descriptions for each position.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Solicits employee feedback and uses an "open door policy."
- Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently.
**Demonstrating and Applying Accounting Knowledge**
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Keeps up-to-date technically and applying new knowledge to your job.
- Demonstrates knowledge of budgets, operating statements and payroll progress reports as needed to maintain financial management of the department.
**Maintaining Finance and Accounting Goals**
- Submits reports in a timely manner, ensuring delivery deadlines.
- Ensures profits and losses are documented accurately.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
- Manages to achieve or exceed budgeted goals.
- Manages department's controllable expenses to achieve or exceed budgeted goals.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Empowers employees to provide excellent customer service.
- Keeps departments informed by confirming and clarifying purchase orders or contracts.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ _Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Director of Housekeeping - Conrad Los Angeles
Hilton job in Los Angeles, CA
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
· Access to your pay when you need it through DailyPay
· Medical Insurance Coverage -
for you and your family
· Mental Health Resources
· Best-in-Class Paid Time Off (PTO)
· Go Hilton travel discount program
· Supportive parental leave
· Matching 401(k)
· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
· Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The annual salary range for this role is $100,000 - $110,000 and is based on applicable and specialized experience and location.
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
.
Located in Downtown LA's cultural corridor, Conrad Los Angeles is the city's newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences-including our signature restaurant, San Laurel.
This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining
all in partnership with Chef Jose Andres' award-wining restaurant group,
JoseAndresFoodGroup
.
Want to get an inside look?
Take a virtual tour.
In this role as the Director of Housekeeping, you will be responsible for overseeing and ensuring the overall cleanliness and product quality of the hotel in accordance with hotel, corporate and Department of Health standards. You will be responsible for interviewing, training, supervising, counseling, scheduling and evaluating staff. The Executive Housekeeper will manage all financial aspects of the operation including forecasting, budgeting, purchasing and inventory control.
The ideal candidate will have four (4) years of hotel housekeeping management experience. A high school diploma or equivalent is required. OnQ experience is preferred. The candidate must have knowledge of inventories, scheduling, and productivity. Ability to communicate in Spanish helpful. Knowledge of laundry process. High School math level required. Ability to communicate effectively with the public and other team members. Read, write, and speak English fluently. Ability to effectively manage time. Ability to work a flexible schedule that includes nights, weekends and holidays. Ability to bend, stoop, walk and lift/push/pull up to 50 lbs. with or without reasonable accommodation.
What will I be doing?
Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
EOE/AA/Disabled/Veterans
Auto-ApplyBusperson, Andiamo - Hilton Los Angeles Airport
Hilton job in Los Angeles, CA
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Hilton LAX is and Equal Opportunity Employer -M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
EOE/AA/Disabled/Veterans
Come join the team at Hilton Los Angeles Airport as a Busser! We're located just three miles away from SoFi Stadium, the Intuit Dome, and The Forum. Here you will enjoy a dynamic workplace that provides discounted parking, meals while on shift, and room discounts for you and your family through our Go Hilton Travel discount program for stays at any of our properties worldwide which is why we know that you'll love being a part of the Hilton team!
Wage\: The hourly rate is $22.50 and is based on applicable and specialized experience and location.
Schedule\: Availability from 3pm-11pm required Tuesday-Saturday. Weekdays, weekends and holidays required.
The ideal candidate will possess:
Previous food service experience
Previous fine dining experience a plus
Previous customer service experience
Ability to work in a fast paced environment independently
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
Ensure tableware is in good and working condition and report any defects for repair
Stock, maintain and clean designated food station(s)
Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
Retrieve and transport dirty tableware to dishwashing area
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Auto-ApplyFront Office Supervisor
Hilton Garden Inn Lax job in Los Angeles, CA
Job DescriptionDescription:
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as a Front Desk Supervisor
About Hilton Garden Inn
Hilton Garden Inn offers business and leisure guests upscale and affordable accommodation with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you'll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable.
You should join our team if you...
Believe that every guest interaction is an opportunity to create a memorable experience.
· Have a passion for hospitality and take ownership of delivering exceptional service.
· Understand that the details make all the difference, and every touchpoint matters.
· Thrive in a fast-paced environment where teamwork and adaptability are key.
· Love being part of a story-creating connections with guests and leading a team to do the same.
You're a great fit for this role if you love...
· Leading and motivating a team to deliver outstanding guest service.
· Handling guest inquiries, concerns, and service recovery with professionalism and empathy.
· Training and mentoring front desk associates to uphold the highest standards.
· Overseeing daily front desk operations, ensuring seamless check-ins and check-outs.
· Working collaboratively with all hotel departments to enhance the guest experience.
We're excited to have you join us because you...
· Have a natural ability to connect with people and a passion for guest satisfaction.
· Present yourself with professionalism, confidence, and a welcoming demeanor.
· Possess strong leadership and team-building skills.
· Communicate effectively, both verbally and in writing.
· Have solid organizational and problem-solving abilities.
· Can manage multiple tasks efficiently, even under pressure.
· Are adaptable and open to evolving procedures and challenges.
Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Requirements:
Lobby Ambassador - Waldorf Astoria Monarch Beach Resort and Club
Hilton job in Dana Point, CA
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-CS2
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Lobby Ambassador to join the Front Office Team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.
Want to learn more?
Hotel Website, Facebook, Instagram
What Will I Be Doing?
The Lobby Ambassador plays a key role in creating a warm and welcoming environment for all guests entering the hotel. As the face of the property, this individual ensures a seamless arrival experience by greeting guests, offering assistance, and providing information to enhance their stay. The Lobby Ambassador acts as a liaison between guests and hotel departments to ensure personalized service and guest satisfaction.
Key Responsibilities:
Greet all guests entering the lobby with a warm, professional, and friendly demeanor.
Proactively engage with guests to provide assistance, directions, and information about hotel services, amenities, and local attractions
Coordinate with Front Desk, Concierge, and Bell Services teams to ensure smooth guest experiences.
Monitor lobby activity to anticipate guest needs and ensure a clean, welcoming environment.
Assist with VIP arrivals, group check-ins, and special guest requests.
Maintain knowledge of hotel services, promotions, events, and current happenings in the area.
Provide support with luggage handling, transportation arrangements, and other guest needs as appropriate.
Build rapport with frequent guests and recognize returning guests to foster loyalty.
Visibility in lobby should be 80% of shift, supporting all Front of House operations and team members
Maintain flow of lobby traffic, mitigate congestion
Provide attention and service to guests waiting in line, action requests when possible
Classification\: Full-Time
Shift: Various - must be available to weekdays, weekends, and holidays.
Pay Rate\: The pay rate for this role is $25 per hour and is based on applicable and specialized experience and location.
EOE/AA/Disabled/Veterans
Auto-ApplyDirector of Spa - Waldorf Astoria Monarch Beach Resort
Hilton job in Dana Point, CA
EOE/AA/Disabled/Veterans
Join us in Orange County, California and live in one of the nation's top vacation destinations with year-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene.
The award-winning AAA 5-Diamond
Waldorf Astoria Monarch Beach Resort & Club
is looking for a
Director of Spa
to join the team!
A Director of Spa is responsible for directing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Want to learn more?
Hotel Website, Facebook, Instagram
What will I be doing?
As a Director of Spa, you would be responsible for directing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Direct and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Develop and implement spa menus and marketing strategies
Initiate and implement marketing and up-selling techniques to promote spa services to maximize overall revenue
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure team members have current knowledge of spa products, services, facilities, events and pricing and policies
Resolve guest issues and concerns to guest satisfaction
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement
Salary Range\: $130,000 - $145,000 based on applicable experience
#LI-JB1
Auto-ApplyDirector of Sales and Marketing - Conrad Los Angeles
Hilton Worldwide job in Los Angeles, CA
Located in Downtown LA's cultural corridor, Conrad Los Angeles is the city's newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences-including our signature restaurant, San Laurel, all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup.
Want to get an inside look? Take a virtual tour.
As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.
In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills.
Strategy:
* Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support
* Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves
* Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient
* Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
* Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective
* Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
* Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets
* Develop and execute departmental expense budget and forecasts
* Develop and maintain detailed and real-time knowledge of all competitor and market activity
* Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership:
* Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
* Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis
* Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
* Responsible for recruiting and retention of all sales and marketing roles
* Lead, engage, and develop team members, including ongoing performance development and Career Development Plans
* Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:
* Group Sales
* Business Transient Sales
* Leisure Sales
* Catering Sales
* Marketing
* Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations:
* Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)
* In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)
* Liaise with Hilton Worldwide Sales, regional support and brand teams
* Build strong relationships with CVB, community influencers and 3rd party travel partners
* High level of engagement with customers from all sales segments
* Support of team's high-impact site visits and pre-convention meetings
* Support of sales managers sales travel into feeder markets
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
* Hotel Sales, Catering or Marketing Experience
* Leadership management Experience
* Ability to travel
* Experience in hotel management, or related industry, essential
* Highly professional presentations and communication (oral and written) skills
* Proficiency with standard Microsoft Office
* Ability to perform critical analysis
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
* Four-year college degree preferred
* Adaptable experience with business strategy, business planning, and business plan development
* Ability to speak multiple languages
* Multiple Brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to your pay when you need it through DailyPay
* Health insurance
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Go Hilton travel discount program
* Best-in-Class Paid Time Off (PTO)
* Supportive parental leave
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The annual salary range for this role is $180,000 to $195,000 and is based on applicable and specialized experience and location.
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
#LI-TA1
Host / Hostess (Part-Time), Aveo Table + Bar - Waldorf Astoria Monarch Beach Resort and Club
Hilton job in Dana Point, CA
The award-winning Forbes 4-Star and AAA 5-Diamond
Waldorf Astoria Monarch Beach Resort & Club
is looking for a Part-Time Host/Hostess to join the
Aveo
Team! Join us today and receive a $500 new hire sign-on bonus (first half payable after 90 days, second half payable after 180 days)
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets.
This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.
Classification\: Part-Time
Shift: Various - must have availability to work weekends, weekdays, and holidays.
Want to learn more?
Hotel Website, Facebook, Instagram
What will I be doing?
As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Welcome guests and ascertain their dining needs
Seat guests and manage the seating chart
Monitor restaurant activity to determine seating and dining flow
Perform opening and closing duties, as needed
Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Ensure knowledge of menu
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-JS3
EOE/AA/Disabled/Veterans
Auto-ApplyNight Auditor PT (FRI/SAT)
Hilton Garden Inn Irvine job in Irvine, CA
A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with S3 Hotel Group standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Comply at all times with S3 Hotel Group standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Initiate and complete the End of Day process.
Run all reports as required for Food and Beverage audit.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork, etc.).
Maintain cashiering responsibilities as per Front Office procedures according to S3 Hotel Group Hospitality standards.
Maintain Front Office computer system operation according to S3 Hotel Group standards.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures according to S3 Hotel Group standards.
Maintain proper record keeping (i.e., log books, etc.) according to S3 Hotel Groups standards.
Be familiar with all S3 Hotel Group Hospitality's policies and house rules.
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other employees during entire shift.
Have a working knowledge of security procedures.
Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Prepare and distribute the Daily Flash Report as needed.
Drive safely and follow all traffic regulations when Driving the hotel Van and report any accident or violation immediately.
Marginal:
Transfer the master or house accounts as necessary.
Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.'s.
Train any new Night Auditors as requested by management.
Run morning reports according to S3 Hospitality procedures.
Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool area (property specific)
Handle items for “Lost and Found” according to the standard.
Complete any reports as requested by management in a timely manner.
Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary).
Attend meetings as required by management.
Perform any other duties as requested by the Guest Services Manager or any other member of management.
Job Requirements
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
· Hospitality - We're passionate about delivering exceptional guest experiences.
· Integrity - We do the right thing, all the time.
· Leadership - We're leaders in our industry and in our communities.
· Teamwork - We're team players in everything we do.
· Ownership - We're the owners of our actions and decisions.
· Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
· Quality
· Productivity
· Dependability
· Customer Focus
· Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Aesthetician (On-Call) - Waldorf Astoria Monarch Beach and Resort Club
Hilton job in Dana Point, CA
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-SB3
EOE/AA/Disabled/Veterans
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Aesthetician to join the
Spa
Team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Want to learn more?
Hotel Website, Facebook, Instagram
Classification\: On-Call
Shift: On-Call (must commit at least two full days to the property)
Pay Rate\: The pay rate for this role is $16.50 per hour plus service charge and is based on applicable and specialized experience and location.
What will I be doing?
As an Aesthetician, you would be responsible for providing professional facial, cosmetic and hair removal services for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Provide professional facial, cosmetic and hair removal services in accordance with state, local and company health and safety regulations
Utilize, maintain and conduct inventory of supplies and products and equipment
Maintain cleanliness of work area
Ensure product knowledge
Maintain records as required by federal, state, local and company regulations
Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner
Perform general Spa duties, as needed
Auto-Apply