Hostess vs customer service and serving

The differences between hostesses and customer service and servings can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service and serving has an average salary of $31,909, which is higher than the $26,298 average annual salary of a hostess.

The top three skills for a hostess include reservations, exceptional guest and seat guests. The most important skills for a customer service and serving are strong customer service, customer service, and food preparation.

Hostess vs customer service and serving overview

	Hostess	Customer Service And Serving
Yearly salary	$26,298	$31,909
Hourly rate	$12.64	$15.34
Growth rate	9%	10%
Number of jobs	82,629	248,533
Job satisfaction	4	-
Most common degree	High School Diploma, 37%	Bachelor's Degree, 35%
Average age	23	28
Years of experience	-	-

Hostess vs customer service and serving salary

Hostesses and customer service and servings have different pay scales, as shown below.

	Hostess	Customer Service And Serving
Average salary	$26,298	$31,909
Salary range	Between $20,000 And $34,000	Between $23,000 And $43,000
Highest paying City	Portland, ME	-
Highest paying state	Maine	-
Best paying company	V-Soft Consulting	-
Best paying industry	Hospitality	-

Differences between hostess and customer service and serving education

There are a few differences between a hostess and a customer service and serving in terms of educational background:

	Hostess	Customer Service And Serving
Most common degree	High School Diploma, 37%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Hostess vs customer service and serving demographics

Here are the differences between hostesses' and customer service and servings' demographics:

	Hostess	Customer Service And Serving
Average age	23	28
Gender ratio	Male, 14.1% Female, 85.9%	Male, 28.7% Female, 71.3%
Race ratio	Black or African American, 9.7% Unknown, 6.8% Hispanic or Latino, 19.7% Asian, 5.8% White, 57.5% American Indian and Alaska Native, 0.4%	Black or African American, 11.6% Unknown, 5.6% Hispanic or Latino, 19.5% Asian, 8.4% White, 54.1% American Indian and Alaska Native, 0.8%
LGBT Percentage	5%	6%

Differences between hostess and customer service and serving duties and responsibilities

Hostess example responsibilities.

Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
Welcome guests upon arrival and provide seating arrangements base upon OpenTable reservations and guest preference.
Greet by name and escort patrons to their personalize private dining area while coordinating reservations and exemplifying customer service
Help bar back when need and learned minimal skills in bartending.
Make managers aware of guests' special dining requirements and allergies.
Set up and maintain continental breakfast buffet, hors d'oeuvres and VIP bar.

Customer service and serving example responsibilities.

Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
Track record of upselling through suggestive selling techniques.
Fill in for bartending staff as needed and frequently make drinks for customers.
Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.

Hostess vs customer service and serving skills

Common hostess skills

Reservations, 49%
Exceptional Guest, 9%
Seat Guests, 4%
To-Go Orders, 4%
Bus Tables, 3%
Telephone Calls, 2%

Common customer service and serving skills

Strong Customer Service, 47%
Customer Service, 32%
Food Preparation, 2%
Customer Orders, 2%
POS, 2%
Food Orders, 2%

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Hostess vs Customer Service And Serving

Updated January 8, 2025

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