Hotel clerk vs desk assistant

The differences between hotel clerks and desk assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel clerk has an average salary of $30,744, which is higher than the $27,353 average annual salary of a desk assistant.

The top three skills for a hotel clerk include reservations, front desk and LMS. The most important skills for a desk assistant are customer service, residential life, and phone calls.

Hotel clerk vs desk assistant overview

	Hotel Clerk	Desk Assistant
Yearly salary	$30,744	$27,353
Hourly rate	$14.78	$13.15
Growth rate	-	-
Number of jobs	76,911	25,019
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 73%
Average age	37	37
Years of experience	-	-

Hotel clerk vs desk assistant salary

Hotel clerks and desk assistants have different pay scales, as shown below.

	Hotel Clerk	Desk Assistant
Average salary	$30,744	$27,353
Salary range	Between $23,000 And $39,000	Between $12,000 And $61,000
Highest paying City	Long Beach, NY	New York, NY
Highest paying state	New York	New York
Best paying company	Grand Hotel	Massachusetts General Hospital
Best paying industry	Hospitality	-

Differences between hotel clerk and desk assistant education

There are a few differences between a hotel clerk and a desk assistant in terms of educational background:

	Hotel Clerk	Desk Assistant
Most common degree	High School Diploma, 32%	Bachelor's Degree, 73%
Most common major	Business	Psychology
Most common college	-	-

Hotel clerk vs desk assistant demographics

Here are the differences between hotel clerks' and desk assistants' demographics:

	Hotel Clerk	Desk Assistant
Average age	37	37
Gender ratio	Male, 34.5% Female, 65.5%	Male, 35.5% Female, 64.5%
Race ratio	Black or African American, 9.3% Unknown, 6.7% Hispanic or Latino, 22.7% Asian, 10.1% White, 49.8% American Indian and Alaska Native, 1.4%	Black or African American, 11.8% Unknown, 6.7% Hispanic or Latino, 16.6% Asian, 11.7% White, 51.9% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between hotel clerk and desk assistant duties and responsibilities

Hotel clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Control all reservations by inputting information to computer.
Coordinate reservations; follow room inventory and monetary control.
Follow emergency procedures for evacuating property safely via PBX phone.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Desk assistant example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA.
Fulfill front desk duties such as: customer service, operating cash register, scheduling reservations, answering phone calls and housekeeping
Check ids, close the weight room, put weights away, answer phones
Check in/out guests and operate hotel booking software.
Answer calls, complete paperwork, and ensure the hall run smoothly
Check in residents after midnight, and run check out of dorm equipment.

Hotel clerk vs desk assistant skills

Common hotel clerk skills

Reservations, 28%
Front Desk, 16%
LMS, 10%
Customer Service, 9%
Hotel Services, 7%
Customer Complaints, 6%

Common desk assistant skills

Customer Service, 22%
Residential Life, 18%
Phone Calls, 16%
Front Desk Coverage, 8%
Administrative Tasks, 7%
Emergency Situations, 4%