Hotel clerk vs desk clerk

The differences between hotel clerks and desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel clerk has an average salary of $30,744, which is higher than the $29,096 average annual salary of a desk clerk.

The top three skills for a hotel clerk include reservations, front desk and LMS. The most important skills for a desk clerk are reservations, front desk, and customer service.

Hotel clerk vs desk clerk overview

	Hotel Clerk	Desk Clerk
Yearly salary	$30,744	$29,096
Hourly rate	$14.78	$13.99
Growth rate	-	-
Number of jobs	76,911	113,183
Job satisfaction	-	5
Most common degree	High School Diploma, 32%	Bachelor's Degree, 35%
Average age	37	37
Years of experience	-	-

Hotel clerk vs desk clerk salary

Hotel clerks and desk clerks have different pay scales, as shown below.

	Hotel Clerk	Desk Clerk
Average salary	$30,744	$29,096
Salary range	Between $23,000 And $39,000	Between $23,000 And $36,000
Highest paying City	Long Beach, NY	San Francisco, CA
Highest paying state	New York	California
Best paying company	Grand Hotel	Deborah's Place
Best paying industry	Hospitality	Manufacturing

Differences between hotel clerk and desk clerk education

There are a few differences between a hotel clerk and a desk clerk in terms of educational background:

	Hotel Clerk	Desk Clerk
Most common degree	High School Diploma, 32%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Hotel clerk vs desk clerk demographics

Here are the differences between hotel clerks' and desk clerks' demographics:

	Hotel Clerk	Desk Clerk
Average age	37	37
Gender ratio	Male, 34.5% Female, 65.5%	Male, 30.0% Female, 70.0%
Race ratio	Black or African American, 9.3% Unknown, 6.7% Hispanic or Latino, 22.7% Asian, 10.1% White, 49.8% American Indian and Alaska Native, 1.4%	Black or African American, 10.6% Unknown, 6.5% Hispanic or Latino, 16.5% Asian, 10.0% White, 55.1% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between hotel clerk and desk clerk duties and responsibilities

Hotel clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Control all reservations by inputting information to computer.
Coordinate reservations; follow room inventory and monetary control.
Follow emergency procedures for evacuating property safely via PBX phone.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Assist with setting up meetings using PowerPoint presentations.
Book keeping, check ins, paperwork, PowerPoint, enter information into database.
Communicate with previous shift, organize shift and review reservations and update contingency
Position require guest reservations to be coordinate with housekeeping and maintenance needs.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.

Hotel clerk vs desk clerk skills

Common hotel clerk skills

Reservations, 28%
Front Desk, 16%
LMS, 10%
Customer Service, 9%
Hotel Services, 7%
Customer Complaints, 6%

Common desk clerk skills

Reservations, 22%
Front Desk, 14%
Customer Service, 12%
Room Availability, 11%
Direct Calls, 6%
Telephone Calls, 5%