Hotel clerk vs front desk associate

The differences between hotel clerks and front desk associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel clerk has an average salary of $30,744, which is higher than the $27,236 average annual salary of a front desk associate.

The top three skills for a hotel clerk include reservations, front desk and LMS. The most important skills for a front desk associate are phone calls, math, and customer service.

Hotel clerk vs front desk associate overview

	Hotel Clerk	Front Desk Associate
Yearly salary	$30,744	$27,236
Hourly rate	$14.78	$13.09
Growth rate	-	-
Number of jobs	76,911	77,432
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 43%
Average age	37	37
Years of experience	-	-

Hotel clerk vs front desk associate salary

Hotel clerks and front desk associates have different pay scales, as shown below.

	Hotel Clerk	Front Desk Associate
Average salary	$30,744	$27,236
Salary range	Between $23,000 And $39,000	Between $20,000 And $35,000
Highest paying City	Long Beach, NY	New York, NY
Highest paying state	New York	New York
Best paying company	Grand Hotel	Wyndham Capital Mortgage
Best paying industry	Hospitality	Hospitality

Differences between hotel clerk and front desk associate education

There are a few differences between a hotel clerk and a front desk associate in terms of educational background:

	Hotel Clerk	Front Desk Associate
Most common degree	High School Diploma, 32%	Bachelor's Degree, 43%
Most common major	Business	Business
Most common college	-	-

Hotel clerk vs front desk associate demographics

Here are the differences between hotel clerks' and front desk associates' demographics:

	Hotel Clerk	Front Desk Associate
Average age	37	37
Gender ratio	Male, 34.5% Female, 65.5%	Male, 31.3% Female, 68.7%
Race ratio	Black or African American, 9.3% Unknown, 6.7% Hispanic or Latino, 22.7% Asian, 10.1% White, 49.8% American Indian and Alaska Native, 1.4%	Black or African American, 10.0% Unknown, 6.7% Hispanic or Latino, 18.9% Asian, 9.3% White, 53.7% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between hotel clerk and front desk associate duties and responsibilities

Hotel clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Control all reservations by inputting information to computer.
Coordinate reservations; follow room inventory and monetary control.
Follow emergency procedures for evacuating property safely via PBX phone.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front desk associate example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Process reservations for business groups via opera system.
Process guest reservations, assess needs and ensure appropriate accommodations and assist guests with concierge-relate services.
Contact patients regarding unpaid and underpay accounts, verification of insurance, accounting, customer service, computer and telephone operations.

Hotel clerk vs front desk associate skills

Common hotel clerk skills

Reservations, 28%
Front Desk, 16%
LMS, 10%
Customer Service, 9%
Hotel Services, 7%
Customer Complaints, 6%

Common front desk associate skills

Phone Calls, 21%
Math, 13%
Customer Service, 13%
Basic Math, 11%
Strong Customer Service, 10%
Cash Handling, 8%