Hotel clerk vs front desk attendant

The differences between hotel clerks and front desk attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel clerk has an average salary of $30,744, which is higher than the $26,874 average annual salary of a front desk attendant.

The top three skills for a hotel clerk include reservations, front desk and LMS. The most important skills for a front desk attendant are reservations, customer service, and cleanliness.

Hotel clerk vs front desk attendant overview

	Hotel Clerk	Front Desk Attendant
Yearly salary	$30,744	$26,874
Hourly rate	$14.78	$12.92
Growth rate	-	-
Number of jobs	76,911	107,058
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 54%
Average age	37	37
Years of experience	-	-

Hotel clerk vs front desk attendant salary

Hotel clerks and front desk attendants have different pay scales, as shown below.

	Hotel Clerk	Front Desk Attendant
Average salary	$30,744	$26,874
Salary range	Between $23,000 And $39,000	Between $20,000 And $35,000
Highest paying City	Long Beach, NY	Anaheim, CA
Highest paying state	New York	California
Best paying company	Grand Hotel	Lone Star Circle of Care
Best paying industry	Hospitality	Education

Differences between hotel clerk and front desk attendant education

There are a few differences between a hotel clerk and a front desk attendant in terms of educational background:

	Hotel Clerk	Front Desk Attendant
Most common degree	High School Diploma, 32%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	-	-

Hotel clerk vs front desk attendant demographics

Here are the differences between hotel clerks' and front desk attendants' demographics:

	Hotel Clerk	Front Desk Attendant
Average age	37	37
Gender ratio	Male, 34.5% Female, 65.5%	Male, 35.1% Female, 64.9%
Race ratio	Black or African American, 9.3% Unknown, 6.7% Hispanic or Latino, 22.7% Asian, 10.1% White, 49.8% American Indian and Alaska Native, 1.4%	Black or African American, 9.7% Unknown, 6.6% Hispanic or Latino, 17.6% Asian, 9.5% White, 55.3% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between hotel clerk and front desk attendant duties and responsibilities

Hotel clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Control all reservations by inputting information to computer.
Coordinate reservations; follow room inventory and monetary control.
Follow emergency procedures for evacuating property safely via PBX phone.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front desk attendant example responsibilities.

Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Perform extensive customer service, including communicating with members, scheduling reservations, and fielding complaints.
Count and identify clothing to charge correctly on POS system, rack clothing in order on conveyor belt.
Serve guests in a timely and professional manner, handle money/make change, and work with a POS system.
Monitor cleanliness and organization of yoga studio and lobby areas.
Assist on special projects consisting of transferring reservations to new internal booking system and balancing advance deposits

Hotel clerk vs front desk attendant skills

Common hotel clerk skills

Reservations, 28%
Front Desk, 16%
LMS, 10%
Customer Service, 9%
Hotel Services, 7%
Customer Complaints, 6%

Common front desk attendant skills

Reservations, 17%
Customer Service, 10%
Cleanliness, 10%
Phone Calls, 9%
Work Ethic, 8%
Guest Satisfaction, 5%