Hotel clerk vs front desk lead

The differences between hotel clerks and front desk leads can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel clerk has an average salary of $30,744, which is higher than the $29,851 average annual salary of a front desk lead.

The top three skills for a hotel clerk include reservations, front desk and LMS. The most important skills for a front desk lead are reservations, patients, and guest service.

Hotel clerk vs front desk lead overview

	Hotel Clerk	Front Desk Lead
Yearly salary	$30,744	$29,851
Hourly rate	$14.78	$14.35
Growth rate	-	-
Number of jobs	76,911	74,010
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 39%
Average age	37	37
Years of experience	-	-

Hotel clerk vs front desk lead salary

Hotel clerks and front desk leads have different pay scales, as shown below.

	Hotel Clerk	Front Desk Lead
Average salary	$30,744	$29,851
Salary range	Between $23,000 And $39,000	Between $19,000 And $46,000
Highest paying City	Long Beach, NY	New York, NY
Highest paying state	New York	New York
Best paying company	Grand Hotel	Microsoft
Best paying industry	Hospitality	Retail

Differences between hotel clerk and front desk lead education

There are a few differences between a hotel clerk and a front desk lead in terms of educational background:

	Hotel Clerk	Front Desk Lead
Most common degree	High School Diploma, 32%	Bachelor's Degree, 39%
Most common major	Business	Business
Most common college	-	-

Hotel clerk vs front desk lead demographics

Here are the differences between hotel clerks' and front desk leads' demographics:

	Hotel Clerk	Front Desk Lead
Average age	37	37
Gender ratio	Male, 34.5% Female, 65.5%	Male, 28.5% Female, 71.5%
Race ratio	Black or African American, 9.3% Unknown, 6.7% Hispanic or Latino, 22.7% Asian, 10.1% White, 49.8% American Indian and Alaska Native, 1.4%	Black or African American, 9.2% Unknown, 6.8% Hispanic or Latino, 22.3% Asian, 9.9% White, 50.3% American Indian and Alaska Native, 1.5%
LGBT Percentage	13%	13%

Differences between hotel clerk and front desk lead duties and responsibilities

Hotel clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Control all reservations by inputting information to computer.
Coordinate reservations; follow room inventory and monetary control.
Follow emergency procedures for evacuating property safely via PBX phone.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front desk lead example responsibilities.

Manage VIP clientele by delivering exceptional customer service while using creative conflict resolution, when necessary.
Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Conduct in-person and telephone customer service, including guest check-in and booking reservations.
Perform PBX duties in the absence of an operator
Operate hotel PBX switchboard system and handles professional execution of guest calls, messages and amenities.
Collect co-payments when necessary and answer any necessary questions if ask by patients.

Hotel clerk vs front desk lead skills

Common hotel clerk skills

Reservations, 28%
Front Desk, 16%
LMS, 10%
Customer Service, 9%
Hotel Services, 7%
Customer Complaints, 6%

Common front desk lead skills

Reservations, 17%
Patients, 8%
Guest Service, 8%
Phone Calls, 8%
Guest Satisfaction, 5%
Booking, 5%