Hotel clerk vs front desk representative

The differences between hotel clerks and front desk representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel clerk has an average salary of $30,744, which is higher than the $29,224 average annual salary of a front desk representative.

The top three skills for a hotel clerk include reservations, front desk and LMS. The most important skills for a front desk representative are reservations, customer service, and excellent guest.

Hotel clerk vs front desk representative overview

	Hotel Clerk	Front Desk Representative
Yearly salary	$30,744	$29,224
Hourly rate	$14.78	$14.05
Growth rate	-	-
Number of jobs	76,911	140,332
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 38%
Average age	37	37
Years of experience	-	-

Hotel clerk vs front desk representative salary

Hotel clerks and front desk representatives have different pay scales, as shown below.

	Hotel Clerk	Front Desk Representative
Average salary	$30,744	$29,224
Salary range	Between $23,000 And $39,000	Between $22,000 And $37,000
Highest paying City	Long Beach, NY	Southampton, NY
Highest paying state	New York	New York
Best paying company	Grand Hotel	Eye Consultants of Atlanta
Best paying industry	Hospitality	Retail

Differences between hotel clerk and front desk representative education

There are a few differences between a hotel clerk and a front desk representative in terms of educational background:

	Hotel Clerk	Front Desk Representative
Most common degree	High School Diploma, 32%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Hotel clerk vs front desk representative demographics

Here are the differences between hotel clerks' and front desk representatives' demographics:

	Hotel Clerk	Front Desk Representative
Average age	37	37
Gender ratio	Male, 34.5% Female, 65.5%	Male, 27.2% Female, 72.8%
Race ratio	Black or African American, 9.3% Unknown, 6.7% Hispanic or Latino, 22.7% Asian, 10.1% White, 49.8% American Indian and Alaska Native, 1.4%	Black or African American, 10.0% Unknown, 6.6% Hispanic or Latino, 21.2% Asian, 10.0% White, 50.7% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between hotel clerk and front desk representative duties and responsibilities

Hotel clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Control all reservations by inputting information to computer.
Coordinate reservations; follow room inventory and monetary control.
Follow emergency procedures for evacuating property safely via PBX phone.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front desk representative example responsibilities.

Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Enter new and existing student information into MindBody.
Assist customers with setting up classes through MINDBODY.
Provide problem resolution services for guests and act as a professional representative for Simon while following myriad corporate policies and procedures.

Hotel clerk vs front desk representative skills

Common hotel clerk skills

Reservations, 28%
Front Desk, 16%
LMS, 10%
Customer Service, 9%
Hotel Services, 7%
Customer Complaints, 6%

Common front desk representative skills

Reservations, 25%
Customer Service, 10%
Excellent Guest, 7%
Computer System, 5%
Patients, 5%
Cash Handling, 5%

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Hotel Clerk vs Front Desk Representative

Updated January 8, 2025

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