Hotel clerk vs guest relations representative

The differences between hotel clerks and guest relations representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel clerk has an average salary of $30,744, which is higher than the $28,790 average annual salary of a guest relations representative.

The top three skills for a hotel clerk include reservations, front desk and LMS. The most important skills for a guest relations representative are guest relations, customer service, and reservations.

Hotel clerk vs guest relations representative overview

	Hotel Clerk	Guest Relations Representative
Yearly salary	$30,744	$28,790
Hourly rate	$14.78	$13.84
Growth rate	-	-
Number of jobs	76,911	35,239
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 55%
Average age	37	37
Years of experience	-	-

Hotel clerk vs guest relations representative salary

Hotel clerks and guest relations representatives have different pay scales, as shown below.

	Hotel Clerk	Guest Relations Representative
Average salary	$30,744	$28,790
Salary range	Between $23,000 And $39,000	Between $22,000 And $36,000
Highest paying City	Long Beach, NY	-
Highest paying state	New York	-
Best paying company	Grand Hotel	-
Best paying industry	Hospitality	-

Differences between hotel clerk and guest relations representative education

There are a few differences between a hotel clerk and a guest relations representative in terms of educational background:

	Hotel Clerk	Guest Relations Representative
Most common degree	High School Diploma, 32%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	-	-

Hotel clerk vs guest relations representative demographics

Here are the differences between hotel clerks' and guest relations representatives' demographics:

	Hotel Clerk	Guest Relations Representative
Average age	37	37
Gender ratio	Male, 34.5% Female, 65.5%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 9.3% Unknown, 6.7% Hispanic or Latino, 22.7% Asian, 10.1% White, 49.8% American Indian and Alaska Native, 1.4%	Black or African American, 9.9% Unknown, 6.8% Hispanic or Latino, 20.4% Asian, 9.9% White, 51.6% American Indian and Alaska Native, 1.5%
LGBT Percentage	13%	13%

Differences between hotel clerk and guest relations representative duties and responsibilities

Hotel clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Control all reservations by inputting information to computer.
Coordinate reservations; follow room inventory and monetary control.
Follow emergency procedures for evacuating property safely via PBX phone.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Guest relations representative example responsibilities.

Manage Facebook and patient communication programs.
Operate POS register system to ring guests' food and beverage purchases.
Register patients into hospital systems and increase awareness of available programs.
Stimulate inpatient hospital satisfaction through personal interaction, service, and rounding with patients.
Book daily phone and in-person reservations; download all other reservations from GuestBridge reservations system.
Operate POS register and complete transactions according to company procedures and policies and ensuring accuracy.

Hotel clerk vs guest relations representative skills

Common hotel clerk skills

Reservations, 28%
Front Desk, 16%
LMS, 10%
Customer Service, 9%
Hotel Services, 7%
Customer Complaints, 6%

Common guest relations representative skills

Guest Relations, 20%
Customer Service, 16%
Reservations, 14%
Patients, 12%
Front Desk, 6%
VIP, 2%

Hotel Clerk vs. similar jobs

Hotel Clerk related careers

Hotel Clerk related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Hotel Clerk
Hotel Clerk vs Guest Relations Representative

Updated January 8, 2025

Browse office and administrative jobs