Information systems technician jobs in Fairfield, CT

Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges. Integrated Job Description IT Alignment Coordinator Description: Mission Drive strategic alignment between information systems and business objectives, ensuring effective management of IT collaboration services. Define evolving architectures, standards, and roadmaps, driving integration, security, compliance, and the value of IT investments. Key Responsibilities Strategy & Architecture Definition of the target architecture (API-first, event-driven, data domains) Simplification of the application landscape and reduction of redundancies Design and maintenance of the strategy and roadmap of collaboration services (voice, video, messaging, etc.) Governance & Compliance Guidance management, reference architecture, and compliance checks Security oversight, privacy by design, GDPR, ISO and vendor risk Coordination with CISOs, DPOs and business stakeholders Collaboration Services Leadership of engineering and service management teams for collaboration tools Performance, availability, security, and SLA monitoring Interface with strategic partners and service providers Data & API Governance Definition of rules for data ownership, quality, API cataloging, versioning Promotion of reuse and updated documentation Innovation & Technological Evolution Research and adoption of emerging technologies to improve collaboration Recommendation of innovative solutions to support business goals Change & Communication Change management, IT committees, standards adoption (TOGAF, COBIT, ITIL4) Promotion of the culture of continuous improvement Measurable KPIs % of integrations compliant with standards Reduced point-to-point integrations and duplicate apps Reuse rate of components/APIs Time-to-market for new strategic integrations Coverage and updating of the API/Events catalog Audit results, GDPR/ISO compliance % on-time/on-budget projects; Realization of benefits vs business case Deliverables - First 90 Days Assessment As-Is: map of integrations, risks, technical debt Capability Map & Integration Principles Reference Architecture & Pattern (EDA, batch, data mesh) API & Data Governance Model Operating Model: roles, processes, responsibilities Vendor Scorecard & Contract Rationalization Plan Required Skills Technical/Methodological Enterprise & Integration Architecture (SOA, Microservices, EDA) API management, data governance, security Framework: TOGAF, COBIT, ITIL4, ISO 27001/20000 Managerial Leadership of complex programs Management of C-level stakeholders, suppliers, budgets Change management and effective communication Soft Skills Strategic vision, decision making, negotiation Clear communication and result orientation Applications ERP (SAP & JDE preference), engineering/project systems (Primavera, Autodesk, Unifier), EDMS (Aconex, Procore) Requirements Bachelor's degree in Computer Science/Engineering or equivalent 10+ years in IT, 5+ in governance/architecture/integration roles Fluent English Organizational Position Reports to: ICT Directorate / CEO (to be defined) Collaborate with: Enterprise/Domain Architects, CISO, DPO, PMO, Procurement, Finance Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.

Our enterprise-level client is seeking to add a Senior Desktop Support Engineer to the team in Stamford, CT. Please see below for full details- Job Notes: -- 6+ month contract / extensions and perm conversion are possible but not guaranteed. -- Onsite in Stamford, CT 06902 -- Schedule = Monday - Friday / 8a-5p ET -- Drug & Background required. Pay Rate = $38-40 w2 per hour plus benefits Key Responsibilities: Provide Tier 2/3 deskside support for VIPs and end users including IMAC (Install, Move, Add, Change) activities Reimage and deploy PCs as part of refresh or break/fix processes Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals Support users with Office 365 applications and Windows OS issues Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools Collaborate remotely with team members across other locations to resolve complex issues Perform basic hands-and-feet network support: check switch power status, create console sessions as directed Ensure timely and professional communication with end users and team leads Technical Environment & Minimum Requirements: Strong experience supporting Windows desktop environments Proven hands-on experience with Office 365 at the deskside level Basic knowledge of device imaging, reimaging, and PC deployment best practices Excellent problem-solving and customer service skills Nice to Have: Experience using ServiceNow or similar ticketing systems Familiarity with Windows Autopilot deployments Hands-and-feet network support (switch checks, console sessions) Certifications: Certifications such as A+, MCP, or ITIL are a plus but not required Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

We are seeking a motivated, trustworthy, and friendly individual to join our IT team. In the role as Entry-Level IT Support Technician, you will be the first point of contact for technical support, helping customers resolve their IT issue and assist in maintaining their IT Systems. At Managed BY CST we pride ourselves on delivering exceptional IT support and solutions to businesses, and we're excited to train the right person to grow with us. This is an excellent opportunity for recent graduates or individuals just entering the IT field that are ready to learn, contribute and make a difference in a dynamic ever evolving landscape of Information Technology. The ideal candidate will be eager to contribute and learn about the industry while delivering a valuable service to our customers. We will provide full training on our systems, security, and processes, just bring your willingness to learn and positive attitude. Key Responsibilities: Provide technical support for desktop hardware, software, and networking issues. Log, track, and document all support tickets and calls from start to resolution in the help desk system. Respond to user support requests via phone, email, or ticketing system. Provide a positive support experience to clients to ensure timely and effective resolution to end users. Ability to communicate clearly and effectively with users or varying technical skill levels. Assist with setting up and configuring new computers, mobile devices, and user accounts. Troubleshoot common problems related to operating systems, printers, and connectivity. Support the IT team in routine maintenance and inventory tracking. Participate in onboarding processes for new employees. Provide onsite support if needed. Follow established processes and standards, adhering to security protocols, and propose improvements. Assist in developing technical documentation to improve service delivery. Maintain confidentiality and security of information. Identify and escalate complex issues to Tier 2 and 3 support teams. Qualifications: An associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) is a plus but not required. We are seeking a bright, friendly, and energetic individual who is eager to learn and grow within our company. Basic understanding of Windows and/or mac OS environments. Familiarity with Microsoft Office 365, Google Workplace, and basic networking concepts. Strong problem-solving and communication skills. Eagerness to grow technical knowledge and adapt to new technology and tools. Prior internship or customer service experience is a plus, but not required. Ability to manage multiple tasks and prioritize effectively. Ability to work independently as well with other team members. Proven reliability and time management skills.

Love solving problems and supporting people? Step into a role where you're the trusted expert clients rely on. Full Time Contract to hire MSP Experience $50-60K plus benefits Technical Support, customer service, remote support, vendor relations We're looking for an IT Support Specialist who brings empathy, clarity, and technical know-how to every interaction. In this role, you'll serve as the frontline of support-troubleshooting issues, guiding clients through solutions, and strengthening long-term relationships. What You'll Do: Provide responsive, high-quality remote IT support via phone, email, and remote tools. Deliver excellent customer service and build trust with clients. Troubleshoot issues, escalate when needed, and follow through to resolution. Support end-user training and ensure customer satisfaction. Collaborate with internal teams, vendors, and partners to stay updated on technologies. Uphold company values, culture, and cybersecurity requirements. Identify improvements on procedures and practices Escalate application issues to vendors.\ What You Bring: Strong communication and customer service skills. Ability to multitask in a fast-paced environment. Professionalism, empathy, and a solutions-oriented mindset. Comfort working independently in a remote role.

Detect's mission is to make accurate diagnostics accessible. We build breakthrough technology at the intersection of software, hardware, chemistry, and biology to make diagnostics available at the point of need. Our ultimate goal is to lower healthcare costs, improve patient outcomes, and improve doctor experience by enabling earlier diagnosis and access to treatment. Job Description Detect is seeking an ambitious, organized, and skilled IT Specialist to help manage our growing IT infrastructure. The IT Specialist is responsible for providing direct support to users across Detect, as well as setting up, managing, and troubleshooting systems. As part of our team, your core responsibilities will be: Managing user directories, such as Okta Managing Google Workspace and Office 365 Setting up and configuring Mac OS and Windows devices Setting up and configuring printers and industrial devices Setting up and configuring Apple and Android mobile devices Providing general IT support to employees and contractors Assisting with vendor management and selection You must be skilled and competent across several platforms: Okta Administration Google Workspace Microsoft Office 365 Apple MacOS Administration, including use of MDM technologies Microsoft Windows 10/11 Administration, including use of Microsoft Intune Qualifications Baseline skills, experiences, and attributes: Bachelor's Degree in Computer Science, Software Engineering, or comparable education and experience Strong understanding of different software development life cycles (Waterfall, Agile) and contemporary software quality assurance processes and automated tools Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria Experience with networking technologies, such as Firewalls, Switches, and Routing configurations, preferred Experience working in a regulated industry, such as HIPAA or GLBA, preferred Experience with Atlassian, Jira, and Confluence preferred Experience with Amazon Web Services preferred You Deeply Identify with Core Detect Values: Put people first. Our colleagues and our customers come first. We respect each other and celebrate our diversity. We take joy in each other's success, and succeed or fail as a team Eye of the owner. We have an ownership mindset and take responsibility for all of our decisions. No problem is someone else's problem. We are frugal and use company resources as if they were our own No genius without grit. As innovators, we fail often but fast. We are tenacious. We push through adversity and keep getting up. We are problem solvers and always find a way Err on the side of doing. We are scrappy and biased toward action - everyone is an individual contributor. We allow intuition to guide us when we have imperfect information Move fast by working smart. We are inventors. We focus, plan, pursue, and adjust to make big things happen in a fraction of the time others can. We disagree and commit Always be frank. We celebrate openness and diversity of opinion. We are transparent and candid but compassionate in our feedback, and are always honest to ourselves and our customers Additional Information We offer great perks: Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams' well-being Competitive salaried compensation - we value our employees and show it Equity - we want every employee to be a stakeholder Pre-tax commuter benefits - we make your commute more reasonable 401k plan - we facilitate your retirement goals Beautiful office near the ocean-front in historic Guilford, Connecticut The opportunity to build a revolutionary healthcare product and impact millions of lives! For this role, we provide visa assistance for qualified candidates. Detect does not accept agency resumes. Detect is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.

Our client is a manufacturing company. They seek a ERP Support Analyst to join their Hauppauge, NY office. Responsibilities Provide technical support to maintain, advance, and integrate ERP systems Provide timely ERP user assistance and technical support in resolving issues Analyze functional and cross-functional business process needs and develop process improvement recommendations Work closely with end-users to identify, analyze, and deploy core business processes and workflows that integrate into ERP systems and business intelligence platforms Modify procedures or changes in system integrations or applications to improve ERP systems' performance Review detailed technical specifications for software development, implementation, and/or integration into existing application infrastructure Create a KPI dashboard on ERP system performance and user adoption, including benefit-cost analysis and user feedback for management review Develop and maintain a strong understanding of the organization's financial transactions, reporting, and accounting structure Monitor and report routine system performance Requirements Bachelor's degree in information systems or a related field is required 2-5 years' experience as a Hardware/Software support Analyst ERP experience is a must (user experience is fine) Printer and peripheral maintenance required Working knowledge of standard hardware/software in a desktop/server environment, including MS Windows Server operating system, MS Office Suite, and Office 365, SQL database. Strong Excel skills Only local candidates; no relocation is available Reliable transportation, there is no public transportation available Candidates must have a green card or US Citizenship; no sponsorship or transfers are available JobID: 47418

We are seeking a Senior Service Desk Analyst to deliver advanced technical support and an exceptional customer experience across our organization. In this role, you'll support internal employees, contractors, and field users while serving as an escalation point for complex issues. You'll collaborate with cross-functional teams, mentor junior analysts, and help modernize our service desk capabilities. What You'll Do Resolve complex IT Incidents and Service Requests across applications, SaaS platforms, hardware, mobile devices, and networking equipment Provide expert technical guidance and outstanding customer service via phone and digital support channels Act as an escalation resource and mentor for junior Service Desk Analysts Participate in standard and Major Incident response processes Collaborate with IT teams and third-party vendors to ensure timely resolution Identify trends and recommend preventive solutions and process improvements Support technology initiatives and projects, including system upgrades and service desk modernization Assist the Service Desk Manager in maintaining efficient, high-quality service delivery What You Bring 5+ years of IT service desk or technical support experience Strong troubleshooting skills across hardware, software, SaaS, mobile, and networking technologies Exceptional customer service and communication skills Solid understanding of ITIL principles and Service Desk best practices Ability to work independently while managing multiple priorities Experience engaging third-party vendors and service providers Preferred Qualifications Microsoft 365 application support experience Experience with desktop operating systems and networking Hands-on experience with ServiceNow or similar ITSM tools Familiarity with ITSM industry standards and diagnostic utilities Education Bachelor's degree in Computer Science, Business Management, or a related field (or equivalent experience)

The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.

Company Background: Turtle Beach Corporation (************************ is one of the world's leading gaming accessory providers. The Company's namesake Turtle Beach brand (******************** is known for designing best-selling gaming headsets, top-rated game controllers, award-winning PC gaming peripherals, and groundbreaking gaming simulation accessories. Innovation, first-to-market features, a broad range of products for all types of gamers, and top-rated customer support have made Turtle Beach a fan-favorite brand and the market leader in console gaming audio for over a decade. Turtle Beach Corporation acquired Performance Designed Products (************ in 2024. Turtle Beach's shares are traded on the Nasdaq Exchange under the symbol: TBCH. Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We're simply looking for the best person for the job, and if that's you…let's talk! Summary: The Desktop Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Duties and Responsibilities: Assist with asset lifecycle management Track provisioning, changes, returns, and retirements Update and manage asset inventories Log laptops, peripherals, licenses, and assigned users Support application tracking efforts Record application purpose, owner, access level, and support status Help improve IT support visibility Ensure support teams know what assets and applications are in use Participate in audits and reviews Validate inventory data against actual usage and assignments Performs other duties as assigned Education/Experience/Skills: Interpersonal skills with a focus on rapport-building and active listening Basic understanding of IT fundamentals Experience with the MS Office Suite Examples: Excel for tracking assets and applications, Word for documentation Comfort working with structured data Examples: entering records, checking accuracy, identifying duplicates Clear written and verbal communication skills Examples: gathering information from users and documenting details Ability to follow defined processes Examples: asset assignment steps and onboarding checklists Disclaimer: The compensation for this role is $17.25 per hour. This is the amount that we in good faith anticipate relying on when setting wages for this position to be performed in New York.

Client with location in Long Island is seeking a Desktop Engineer for a contract to hire position. This person will provide IT support to internal users, in addition to assessing and helping to mature operational processes regarding user support best practices. Required: -Expert level desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -Strong Microsoft Intune experience (administration and management). -Strong understanding service desk process and procedures. -ITIL and Microsoft certifications. Desired: -Leadership experience.

Desktop/Helpdesk Engineer - Contract - Stamford, CT CONFERENCE (ZOOM, Teams, WebEX, etc.) and WHITE GLOVE required! The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Desktop/Helpdesk Engineer in Stamford, CT. Role Description -Interact with users to understand and document all IT issues. -Install and maintain computer systems and peripherals in accordance with established standards and guidelines. -Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members. -Assist with the planning and implementation of IT projects across multiple sites. -Provide first-level IT support for business users -Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions. -Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software. -Open service requests and manage warranty repairs with hardware vendors. -Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

About the Role We are seeking an experienced IT Compliance Analyst to play a pivotal role in strengthening and scaling our IT Governance, Risk, and Compliance (GRC) program. This position sits at the intersection of IT, Finance, and Security and is critical to ensuring audit readiness, control effectiveness, and regulatory compliance across enterprise systems and cloud environments. This is not a checkbox role. You will own key components of SOX ITGC and PCI compliance, act as a primary liaison with auditors, and drive continuous improvement through smarter controls, better documentation, and increased automation. Success in this role means fewer audit findings, stronger controls, and a more resilient compliance posture. What You'll Do Audit & Compliance Execution Lead and support SOX ITGC and PCI compliance activities end-to-end, including walkthroughs, evidence collection, and control testing Serve as a key point of contact for internal and external IT audits, ensuring timely, accurate, and high-quality deliverables Track audit findings, manage remediation plans, and validate issue closure Provide clear visibility into control performance, risks, and trends IT Controls & GRC Operations Own recurring compliance processes such as User Access Reviews (UARs), Change Management, and Backup/Disaster Recovery controls Evaluate existing IT controls and recommend enhancements aligned with SOX, NIST, COBIT, and ISO 27001 Partner cross-functionally with IT, Finance, and Security teams to embed compliance into day-to-day operations Support the evolution of compliance through process optimization and automation Documentation, Reporting & Continuous Improvement Maintain and enhance IT policies, standards, and control documentation with strong version control Ensure audit evidence retention meets regulatory and company standards Develop compliance metrics, dashboards, and executive-ready reporting Identify inefficiencies and drive initiatives that reduce audit risk and operational friction What You Bring Experience & Knowledge 4-7 years of experience in IT compliance, IT audit, or ITGC-focused roles Hands-on experience with SOX ITGC, access controls, and change management Experience supporting audits in ERP environments (Oracle, SAP, JD Edwards) Exposure to PCI DSS and regulated, transaction-heavy environments Working knowledge of GRC tools and compliance workflows Skills That Matter Strong understanding of IT control frameworks (SOX, NIST, COBIT, ISO 27001) Ability to manage multiple stakeholders and competing priorities High attention to detail with a pragmatic, risk-based mindset Confident communicator who can translate technical controls into business impact Preferred Bachelor's degree in IT, Computer Science, Business, or related field Certifications such as CISA, CRISC, or Security+ Why This Role This is an opportunity to step into a high-visibility, high-impact role where your work directly influences audit outcomes, risk posture, and operational maturity. You'll have ownership, autonomy, and the runway to help modernize how IT compliance operates - moving from reactive to strategic. If you're someone who has run audits, challenged controls, and wants to leave systems better than you found them, this role is built for you. The expected salary range for this position is $80,000 -$100,000. The actual compensation will be determined by experience and other factors permitted by the law. To ensure that we remain an employer of choice, we offer comprehensive and competitive health, wellness, and other benefits to regular and full-time team members. Benefits vary by location, average hours, and time with the company. Benefits for this location include* : Medical, dental, vision, life and disability insurance for the associate and family (if applicable) Flexible Spending Account Health Savings Account 401k retirement program Mental health resources / Employee Assistance Program Flexible paid vacation time 6 paid holidays 30% employee discount across our family of brands Potential eligibility for annual merit-based wage increase, if applicable *Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time. California residents - please see our California Privacy Rights Notice for Job Applicants

Our client is an established, profitable and growing financial services organization in the Shelton area. We are seeking a trainable, detail-oriented Core Systems Specialist to support Symitar Quest, the core system that runs daily financial operations. This is not a programming role and not traditional IT systems administration. Prior Symitar, core banking, or ERP experience is not required. This role is hands-on and execution-focused. You will analyze business needs and implement approved configuration changes within the core system.The role is largely self-directed. You will learn through vendor-led training, documentation, and hands-on work in a testing environment, with access to vendor support. Position Details • Learn and support Symitar Quest core banking functionality • Assist staff when system behavior does not match expectations • Analyze requests and implement approved configuration and rule changes • Maintain system parameters following documented approval processes • Review daily and periodic processing results • Support reporting, audits, and compliance needs • Document changes clearly and thoroughly Requirements • Banking, credit union, or financial operations experience • Business systems, data, accounting, or IT support backgrounds • Strong attention to detail and comfort learning independently • Recent graduates in Business, Finance, MIS, IT, or related fields

Job title: IT Transformation Engineer Direct hire/ Full-time The IT Transformation Engineer is responsible for analyzing, designing, supporting implementation, an optimizing IT processes within the organization to enhance efficiency, quality, and compliance based on evolving and advanced digital capabilities of business systems. This role requires a strong understanding of IT systems, IT Service Management, ITIL, and the ServiceNow application. Core Responsibilities Process Analysis: Analyze existing IT processes to identify bottlenecks, inefficiencies, and areas for improvement. Identifies opportunities to improve services back to our business partners. Process Design: Design new IT processes or optimize existing ones to streamline operations, reduce costs, and increase productivity. Ensures Service Management processes enable service agility. Helps design ServiceNow product roadmaps following agreed architectures, design standards, and methodologies. Documentation: Create detailed documentation for IT processes, including flowcharts, procedures, and guidelines within the organisation process application. Compliance: Ensure IT processes align with industry standards, regulations, and company policies, especially in areas like data security and privacy. Performance Monitoring: Develop and implement Key Performance Indicators (KPIs) to monitor the effectiveness and efficiency of IT processes. Continuous Improvement: Continuously review and improve IT processes to adapt to changing business needs and technology advancements. Continuously and proactively streamline and improve the ServiceNow customer experience. Collaboration: Collaborate with cross-functional IT teams and business stakeholders to gather requirements, understand pain points, and implement solutions that meet IT and business objectives. Skills Qualifications Required: Proven experience in IT process engineering in a technology-related field. Strong analytical and problem-solving skills. Familiarity with process modeling and documentation tools including Business Process Model and Notation (BPMN) Excellent communication and collaboration skills Preferred: Project management experience is a plus Certifications in relevant areas (e.g., ITIL, Lean Six Sigma) Analytical thinking Attention to detail Problem-solving Technical proficiency Continuous learning Change management to increase adoption Education Required: Bachelor's degree in computer information systems or related field AND minimum three years demonstrated experience in IT Service Management or IT process management Preferred: Master's degree in Computer Information Systems or related field AND minimum of five years demonstrated experience in IT Service Management or IT process management

A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Greet and onboard new residents upon arrival at the infirmary Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR) Coordinate tasks related to billing and facilitate referrals through the EMR Communicate with insurance providers to support residents' healthcare needs Assist with prescription requests and oversee nursing schedules Organize transportation arrangements, including those required under 29i medical transportation provisions Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR Support family and provider interactions, including securing consents and arranging introductory meetings Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed Plan and schedule medical appointments and coordinate transportation logistics Communicate effectively with families, residents, and care teams to ensure seamless delivery of care Generate reports as needed for resident care and operational requirements Perform other duties, as needed Qualifications: Demonstrated commitment to Trauma-informed, Person-centered Care principles Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs Proficiency in digital tools, including the Microsoft Office suite and EMR systems Dedication to anti-racist principles and fostering diversity, equity, and inclusion Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations Desired Skills: Associate's and/or Bachelor's Degree

Job Title: NOC Technician - Telecom Networks Shift: Friday-Monday, 2 PM-1 AM (1-hour lunch) Monitor and maintain nationwide telecom networks. Respond to alarms and outages, perform initial troubleshooting, and escalate issues to engineers to ensure continuous network operations. Key Responsibilities: Monitor network dashboards for alarms and outages Perform basic diagnostics and initial triage Create, track, and manage incident tickets Escalate complex issues to engineering teams Communicate updates to internal teams and customers Ensure smooth shift handover Requirements: 1-2 years telecom/network experience Knowledge of fiber networks, IP routing, Layer 2/3, and BGP a plus Strong problem-solving and communication skills Ability to work evening/weekend shifts

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military