Information technology manager jobs in Hamburg, NY - 116 jobs

Let's Work Together Senior Service Desk Manager is based in Buffalo,NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse workforce. nfrastructure nployees relish challenging projects working alongside technology's best and the brightest. Our team members enjoy the freedom and support they receive to help our customers solve problems and capitalize on opportunities. Our work environments are designed to foster collaboration, creativity, excitement and success. We are a high-growth organization that counts many of the world's most admired brands as customers. nfrastructure is a CRN Triple Crown winner, a member of the Fast Growth 150, Tech Elite 250 and Solution Provider 500, Inc.'s Build 100 List of Sustained-Growth Companies, Inc.'s 500|5000 list, and are recognized as both a Times Union Top Workplace and a Best Company to Work for in New York State. Job Description The role: Senior Service Desk Manager The Senior Service Desk Manager is responsible for providing exceptional vision and leadership to a team of technology professionals who are responsible for providing end user technology support services. This position will lead a team providing exceptional customer service to the State of New York employees and handle all relative communications with leadership and Service Desk personnel. This position is responsible for leading and overseeing all Service Desk elements -- client relations, staffing to meet ever changing workflow needs, operational reporting, employee relations, and onboarding/offboarding support. This position requires strong problem solving skills and must ensure both operational stability and end user satisfaction. Communication skills are a must as the Senior Service Desk Manager will be required to interact with all areas of leadership to further refine, optimize, and transform the Service Desk's ongoing services. The Senior Service Desk Manager must strive to create a positive work environment and actively work to create strong business and staff relations Responsibilities: Manage all operational and daily activities of assigned resources to ensure clients receive effective and timely resolution of all issues in compliance with the Service Level Agreement requirements defined in the client contract and based on established company objectives. Oversee daily volume of tickets generated from each client ; help prioritize tickets across all clients to ensure timely resolution of issues with highest impact on clients. Responsible for developing and documenting processes and procedures particularly in a SLA driven environment Participate in resource management meetings on a weekly basis to identify resource-requirements across the department and to ensure optimal productivity levels are achieved by all technical resources each week. Define internal Service Desk performance indicators for quality assurance in support of customer facing performance indicators and present them to management. Proactively manage communications pertaining to technical support, operations, changes, outages, and issues in a timely, professional manner. Regularly communicate service performance levels to key stakeholders, including Project Executives, Operations Manager, and Interface Manager. Serve as key point of contact for all matters related to the Service Desk, including: implementation of Service Desk strategy and initiatives, client and/ or account team escalations, Service Desk reporting, Service Desk productivity, and Service Desk hours of coverage. Supervise Team Leads, assigning duties and preparing and delivering performance reviews. Manage resources, including sourcing for, hiring, developing, and retaining high-performing staff. Manage resources to achieve objectives and satisfy client requirements; promote cooperative and harmonious working climate conducive to maximum employee morale, productivity, and efficiency/effectiveness. Responsible for all Human Resource actives at the Service Desk. Provide direction in complex problem-solving situations and participate in direct interaction with technical resources when required. Ensures and drives an engaged culture Excellent verbal and written communication skills Excellent customer service skills Qualifications Education/Experience: Bachelor's degree required; MBA preferred Minimum of 5-7 years of operations experience in combination with five or more years of managing technical personnel required 5-7 years of relationship management experience, with a minimum of 1 year in an outsourcing setting or equivalent combination of education and experience preferred Additional Information nfrastructure partners with the world's most admired brands to design, build, and operate infrastructure and applications for digital business. Our insight, execution, and results culture, world-class engineering talent, on-site technical service in every major market, tightly integrated high-availability remote support and our innovative, proprietary “nterprise” software platform delivers a highly differentiated value proposition for our customers and partners. More information about nfrastructure can be found at ********************* Apply for this job or another online today at ************************************************** nfrastructure is proud to be an equal opportunity employer; women and minorities are encouraged to apply for positions.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. The Role As the Facilities Manager, you will own the end-to-end delivery, readiness, and ongoing performance of data center facilities. This role oversees construction execution, regulatory compliance, commissioning, and the transition to steady-state operations, while partnering with internal teams, contractors, and authorities to ensure facilities are safe, reliable, and built to support long-term operational excellence. The Responsibilities: 1. Construction & Project Management: Oversee all phases of data center construction, from design review to commissioning and handover Collaborate with architects, MEP consultants, contractors, and vendors to ensure project specifications and timelines are met. Review design drawings and technical submittals for compliance with company standards and operational requirements. Manage change control, progress tracking, and budget adherence throughout the project lifecycle Participate in Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for key systems such as UPS, chillers, generators, and switchgear. 2. Coordination with Authorities & Compliance Serve as the primary liaison with local authorities, utilities, and regulatory bodies. Ensure all permits, licenses, and inspections (e.g., building, fire, electrical, environmental) are completed on schedule. Maintain compliance with local codes, safety standards, and data center industry best practices (e.g., ISO, Uptime Institute, TIA-942). Manage documentation and reporting for occupancy certification and operational approvals. 3. Operations Readiness & Handover Lead commissioning activities, ensuring all systems (electrical, mechanical, BMS security, etc.) are fully tested and validated. Develop and implement standard operating procedures (SOPs) and emergency operating procedures (EOPs) for facility systems. Train operations teams on site-specific systems, monitoring tools, and safety practices. Ensure smooth transition from construction to operations with full documentation and warranty records. 4. Facility Management & Performance After commissioning, oversee daily facility operations, preventive maintenance, and vendor management. Monitor and optimize Power Usage Effectiveness (PUE) and energy efficiency. Implement sustainability and reliability improvements, including capacity planning and infrastructure upgrades. Ensure adherence to health, safety, and environmental (HSE) standards across all facility operations. What we offer Competitive salary and comprehensive benefits package. Opportunities for professional growth within Nebius. Flexible working arrangements. A dynamic and collaborative work environment that values initiative and innovation. We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!

The IT Support Shift Manager ensures a successful, best-in-class customer experience from start to finish. Assists the IT Service Desk Manager managing the Service Desk and Onsite Technicians teams in providing seamless, customer-centric, efficient IT Services to our business partners. Works closely with the Application Support team, Technical Services team, management, and vendors to gain resolution on issues unresolved by Customer Care. Provides operational assistance to IT Service Desk Manager by performing additional tasks related to the operation of all computing system equipment as required. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards, and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Assist the IT Service Desk Manager in planning and assigning the schedules and activities of a staff of IT Support Technicians. 2. Training, coaching, and mentoring the Service Desk staff, including career development 3. Building and obtaining training material while building and maintaining a knowledge base 4. Managing and coordinating urgent and complicated support issues 5. Developing, maintaining, and reporting on KPI's 6. Providing data and to the IT Service Desk Manager that will feed into the Problem Management process, to reduce re-occurring incidents 7. Be accountable for guaranteeing the proper level of service according to agreed-upon SLAs established with the business 8. Assist the IT Service Desk Manager in enhancing the Service Desk ITSM ticketing tool to gain optimal efficiencies and promote self-service 9. Reviewing survey feedback to improve services, tools, and support experiences 10. Building strong relationships with customers internally and externally 11. Defining and implementing processes and workflow improvements 12. Assist with organizational communications and participate in the major incident response process 13. Overseeing solutions repository and selecting tools required to ensure top quality service delivery 14. Managing internal and external SLAs where appropriate to set expectations and measure performance 15. Assist with defining a workable framework for managing and improving customer IT support in the organization, continual service improvement 16. Ensuring that departmental business objectives are met while providing exceptional customer service Competencies/Leadership Criteria 1. Achieves Results - Sets a high standard of performance; leverages opportunities and overcomes obstacles; allocates resources appropriately, providing leadership and motivation; and consistently monitors progress. Holds ourselves and each other accountable for achieving results. 2. Builds Talent - Accurately assesses individual strengths and areas of opportunity. Through coaching and candid constructive feedback, facilitates the growth of associates to reach their full potential. Inspires and rewards excellence in performance. 3. Champions Change - Creates and shares innovative ideas and solutions; engages key stakeholders in change management and models flexibility and adaptability. 4. Communication - Clearly conveys key messages, written and verbally. Recognizes when a miscommunication has occurred and acts to correct it. Holds crucial conversations, when required, professionally and productively. 5. Delivers Customer Value - Fosters and demonstrates a focus on the customer and/or stakeholder value. Builds customer confidence, commits to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, and responds timely to internal and external customers. 6. Integrity and Ethics - Commits to being honest and having strong moral principles. Maintains confidentiality when required and upholds the company values. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Minimum of a Bachelor's degree (B.A.) from four-year college or university; or equivalent work experience 2. Experience with ITIL Best Practices, ITIL Foundations Certification required 3. Experience with Service Level Agreements (SLAs) and ticketing tracking systems 4. Excellent service-driven customer-focused skills 5. Experience with performance metric expectations through industry best practices 6. Ability to foster a strong team environment and to provide leadership by projecting a positive attitude while creating learning opportunities. 7. Strong drive for results, while retaining a focus on consistently delivering a great customer experience. 8. Get-it-done mindset: not afraid to roll up your sleeves, getting into the data, and analyzing the business to identify areas of improvement. Does what it takes to get the job done while also thinking & acting at a strategic level. 9. The technical background should include experience on a Service Desk supporting Casino Operations and applications, Microsoft Office, ACD phone systems technologies, Active Directory, troubleshooting connectivity issues, hardware and software support, hands-on and remote support. 10. Ability to effectively prioritize and execute tasks in a high-pressure and fast-paced environment. 11. Flexible availability. While most of your work will be during business hours, there will be a need for occasional evenings, weekends, and holiday coverage. 12. Ability to interact with and influence all levels of the business Salary Starting Rate:$68,697.18 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Job Description Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes. Compensation: $70,000 - $90,000 yearly DOE + benefits Compensation: $70,000 - $90,000 yearly DOE Responsibilities: Developing & Implementing Technology Roadmaps for Clients Assisting team members with complex IT situations Server & Software Implementation & Troubleshooting Researching & Vetting New Technologies to Expand Prizm's Stack Articulating Complex Technology In Understandable Terms to Clients & Prospects Help with SOP Across All Projects Explaining what "The Cloud" is and why it's not scary for business Assist the sales team with complex project proposals And all other common aspects of IT support Qualifications: BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience Minimum 4-5 years relevant experience, preferably in a multi-tenant environment Proven communication and leadership skills Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks Cybersecurity training is a huge plus Compliance experience is a huge plus Team player and solution-focused attitude Flexibility to change tasks quickly and manage multiple projects simultaneously About Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Information Technology (IT) Manager Department: Administration- Information Technology Status: Full Time (40 hours), Exempt Make a Difference, Lead with Purpose! The Arc Erie County NY is seeking a dynamic and experienced IT Manager to analyze current systems and technology assets, recommend and implement technology solutions and upgrades, and provide training to staff across the organization. What You'll Do: Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff. What You'll Bring: Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below. OR Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below. OR Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below. Possess a combination of experience in the following: Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring Expertise in implementing, configuring, and testing IT solutions PLUS Strong creative and analytical thinking are required. Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred. Authorization to work in the United States Why Join The Arc Erie County NY? We offer a mission-driven workplace where your leadership directly enhances the lives of independence of people with developmental disabilities. Be part of a collaborative team that values integrity, respect, responsibility and innovation. Some additional perks include: Annual salary between $55,000 - $65,000 (based on experience) Monday - Friday work week Affordable health, dental, vision, and life insurance Room for advancement On demand pay Working with experienced management Paid training Automatic Paid Time Off (PTO) Tuition Reimbursement 10 paid holidays off Employee discounts See our full listed below: Job Title: IT Manager Department: IT Job Grade: 5 Position Summary: The IT Manager will analyze current systems and assets, recommend and implement solutions and upgrades, and provide training. Will have an immediate impact on the day-to-day efficiency of internal operations and overall growth of the department and organization. Reporting Relationship: Receives direct supervision from the Director of IT. Provides supervision to the IT Generalist Team that may consist of System Administrators, Network Engineers, and IT Specialists. Job Duties and Responsibilities: Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Analyze processes, technologies, and vendors continually to find areas for improvement Prepare cost-benefit analyses when upgrades are necessary, and monitor vendors to ensure that they're offering the best-possible service and value for business needs Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed Develop and execute disaster planning and maintain data backups Oversee team of IT Generalists to meet goals of department and ensure standard of uptime and availability. Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff. Define individual and team goals, ensuring everyone understands their roles and responsibilities. Manage ticketing system to department level standards as defined on dashboards, working with direct reports to keep ticket sla's in expected ranges Overseeing and managing inventory of IT Assets and replenishing as budget allows and lifecycle dictates. Qualifications and Education Requirements: Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below. OR Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below. OR Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below. Possess a combination of experience in the following: Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring Expertise in implementing, configuring, and testing IT solutions PLUS Strong creative and analytical thinking are required. Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred. Essential Job Functions: Physical demands and Exposure Risk outlined on attached form (A) Mental Requirements The ability to read, write, analyze, be perceptive/comprehensive, show good judgment, have good math &, decision making skills, independent action, planning & prioritizing and follow directions. Ability to work under pressure and meet job-related deadlines accordingly and adhere to and administer Agency's policies, procedures, rules and regulations. Human Relations Skills The ability to communicate with individuals in a positive manner, work independently as well as cooperatively with others, be approachable, enthusiastic, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Maintain a professional behavior and appearance at all times. Equipment Operation The ability to operate business equipment; telephones, fax machines, computer hardware and software, including applications and programming, copiers, calculators, etc. Agency Principles: All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome. Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community. Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position. This position is EXEMPT from the overtime requirements of the Fair Labor Standard Act. The Arc Erie County New York retains the right to change this job description at any time.

Job Description Director of Information Technology Great Lakes Medical Imaging (GLMI) Reports to: Chief Operating Officer Pay Range: $85,000-$130,000 annually Lead Technology That Powers Patient Care Great Lakes Medical Imaging is seeking a strategic, hands-on Director of Information Technology to lead and evolve technology across GLMI and Great Lakes Medical Billing. This role is responsible for setting the IT roadmap, overseeing complex healthcare systems, and ensuring technology supports both clinical excellence and operational efficiency. As a key member of the leadership team, the Director of IT works closely with physicians, administrators, vendors, and external partners while mentoring and developing a high-performing IT team. Why You'll Love Working at GLMI Executive-level leadership role with organization-wide impact Direct collaboration with physicians, senior leadership, and vendors Opportunity to modernize and advance healthcare technology systems Values-driven culture guided by the Great Lakes Way Meaningful work that supports patient care and operational success Leadership & People Management Lead and manage the overall IT department Recruit, interview, and onboard IT team members Develop staff schedules, manage PTO, and approve timecards Conduct performance evaluations and support professional development Coach, mentor, and provide ongoing performance feedback Partner with Human Resources on disciplinary processes as needed Ensure leadership practices align with GLMI policies and values Department & Strategic Responsibilities Oversee IT support for internal and external clients Develop and manage IT budgets; monitor and report expenditures Establish and enforce IT policies, including HIPAA security standards Ensure internal and external service level agreements (SLAs) are met Plan and manage system downtime, backups, and disaster recovery Oversee vendor relationships and after-hours project strategies Collaborate with physicians, administration, and department leaders Participate in leadership, vendor, and cross-functional meetings Technical Oversight Oversee user accounts, credentials, access rights, and directory structures Manage network infrastructure, hardware, and telecommunications systems Oversee RIS/PACS applications in collaboration with Clinical Applications leadership Support modality network connections and radiologist reading stations Manage third-party integrations, billing interfaces, and file transfers Lead IT setup for new sites, including hardware and software deployment Track outages, downtime, and root cause analyses; report to the COO Ensure corporate IT compliance with all regulatory requirements What We're Looking For Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field 3+ years of experience leading IT operations and supervising technical teams Strong knowledge of systems administration, networks, security, and data storage Proven leadership, communication, and decision-making skills Project management experience with strong problem-solving abilities Healthcare or radiology IT experience preferred Apply Today If you're ready to lead technology initiatives that directly support patient care and organizational growth, we'd love to hear from you. Apply today and help shape the future of technology at Great Lakes Medical Imaging. Job Posted by ApplicantPro

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an Information Technology Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an Information Technology Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. * Multi-task customer calls, e-mails, IT security user provisioning and data center operations. * Document calls in incident management software for detailed tracking and reporting. * Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. * Use remote access tools for troubleshooting and resolution of technical issues. * Support inventory tracking of IT assets. * Support VOIP telephone systems. * Manage software licensing and upgrades. * Work with third party IT vendors as needed. * Perform equipment repair and replacement of IT components. * Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: * High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR * Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. * CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. * Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. * Knowledge of Microsoft Windows and user interfaces required. * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Responsible for implementing, maintaining, and supporting Agency application systems, such as BI, EHR, HRIS, and other applications. The Applications Administrator will work with Agency programs to develop effective processes leveraging available application systems. They will be responsible for ensuring data integrity and consistency. They will also be the expert for these systems making recommendations to better leverage Agency systems to meet its objectives. This position serves as the primary technical support contact for these systems. The Applications Administrator will document application system processes and configurations. Essential Functions: Manage application user accounts and permissions Manage application projects Coordinate application systems maintenance and upgrades Assist as a key resource in Agency projects Assist in the development of application workflows and processes Evaluate and make recommendations for application process improvement Develop application program requirements and use cases Develop and maintain related documentation Assist with other IT functions as needed Participates in quality assurance and corporate compliance activities as required Non-Essential Functions: Other duties as requested or assigned Participates in agency committees Reporting Responsibilities: Reports to: Senior Director of IT Supervisory Responsibilities: Supervises: None exercised Knowledge, Skills, and Abilities: Excellent customer service skills Strong analytical and problem-solving skills Strong communication skills Time management and workload prioritization. Should always be willing to find answers to all questions addressed to them. Should be ready to research questions using a variety of manuals and resources, and to work with other Consultants, IT staff, and affiliated consulting organizations in answering any customer's question. Should familiarize themselves with the research and information resources and knowledge bases at hand. Ability to learn and adapt, applying technical information in a fast-paced, demanding work environment. Ability to follow policies and procedures, attention to detail. Physical & Mental requirements: Must be able to safely lift up to 50 pounds. Will need to be able to bend, stoop, sit & stand. Ability to exhibit self-control in stressful situations, maintain professionalism. Minimum Qualifications: Bachelor's degree in Information Technology or related field 3 years of experience in the Information Technologies field, specifically in systems/application administration or management. Project management experience Able to communicate effectively, both verbally and in writing. Valid NYS driver's license with safe driving background, as per Agency policy, and reliable transportation. Working Conditions: Office conditions are typical for an office environment. May need to travel to program locations.

Desired Competencies (Technical/Behavioral Competency) SNo Skills Proficiency 1 VB6 E2 2 VB .Net & ASP .Net E2 3 SQL server 2000 - 2012 E2 4 Windows server 2003 / 2008 E1 5 TSQL, Crystal reporting E1 SNo Responsibility of / Expectations from the Role 1 Associate is expected to work closely with customer in maintenance and support for .net based manufacturing applications. Associate to have already help below responsibilities 1. .Net Code Fix/ Enhancements 2. Should have experience in manufacturing shop floor applications implementation /support 3. Manufacturing domain experience 4. Monitoring .net applications 5. Database issues fix / support 6. User Trainings for new functionalities developed 7. Investigation of various issues reported by users 8. Preparing documentations 9. Change Request Management 10. Provide status reports to management 11. 24X7 application Support Desired Competencies (Technical/Behavioral Competency) Must-Have • Working experience in VB6/VB.Net/ASP.Net application support and development • Experience with SQL server 2000/2005/2008/2012 Good-to-Have • Good knowledge in Crystal reporting & TSQL • Customer facing experience - Excellent Good communication skills • Good documentation skills Others • Knowledge of OPC, LIMS, SAP interfacing will be beneficial Qualifications Minimum Qualification : Bachelor's degree Additional Information Job Status: permanent Position Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location

Our award-winning client is seeking a IT Budget & Sourcing Analyst to join their team.Our client is looking for a talented IT Budget & Sourcing Analyst to join our dynamic team. In this role, you'll be a key player in optimizing IT spending, ensuring financial resources are aligned with strategic goals, and identifying cost-saving opportunities. You'll leverage your analytical skills to manage budgets, analyze financial data, and make informed recommendations. Responsibilities: Partnering with IT and business leaders to create and manage IT budgets, ensuring financial resources are aligned with strategic goals. Analyzing IT expenditures, identifying spending trends and variances, and providing valuable insights into the financial performance of IT initiatives. Identifying opportunities to save costs and improve efficiency within the IT department, including analyzing vendor contracts and proposing cost-effective solutions. Tracking IT software licenses, managing contract lifecycles, and assisting in negotiating contracts and pricing with IT vendors. Required Qualifications: A bachelor's degree in business, finance, accounting, MIS, or a related field. 4+ years of experience in a similar role. Strong analytical and problem-solving skills with a passion for data. Excellent communication and interpersonal skills, with the ability to explain complex financial concepts clearly and concisely. The ability to work independently in a dynamic environment and prioritize effectively. Bonus points if you have: Experience with financial modeling and data analysis tools. A strong customer service focus and a proactive approach.

We are seeking an experienced Systems and Network Administrator who can help maintain and enhance our Azure, Meraki, VMware, and SonicWall environments. The Systems and Network Administrator will be responsible for supporting and maintaining Modern Disposal's servers, networks, cloud services, and critical systems across multiple facilities. This role will provide advanced technical support, implement infrastructure improvements, and ensure the reliability and security of our operational technology. This individual will also be responsible for resolving Help Desk tickets. Main Responsibilities: You will be required to provide technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, network cabling, software installation, troubleshooting and any other related technology Provide a high level of customer satisfaction and extremely strong communicator both verbal and written, emphasis on quality over quantity Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems Work self-sufficiently to perform fault diagnostics, deliver user requirements, while maintaining standards and SLAs Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but are not limited to desktop PC, micro PC, thin client, laptop, tablet, smartphone, desk equipment, cabling, printers and MFDs Customer ticketing is worked upon ensuring the timely delivery of service, along with users facing updates To provide infrastructure administration functions such as cable runs, cable termination, switch and firewall configuration, patch management Provide on-site cover as part of a shift arrangement and support remote offices when required Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities Required Skills: Capable of installing, removing, maintaining, monitoring of IT technologies Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges Ability to document end to end workflows to ensure easy resolution of future incidents or tickets Capable of deploying or redeploying required OS images and builds (as well as, future images/builds on compatible legacy hardware (Example: Win10, Win7, etc.) 24x7 availability, to be provided for the duration of a major Incident Capable of offering remote and on-site technical services (proactive and reactive) to the Customer and its associates IT Software/Hardware Asset Management Excellent skills in user IT infrastructure - desktops, laptops, printers, handhelds, smartphone and A/V equipment Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, and other well-known applications Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts Solid understanding of LAN / WAN technologies and hardware Ability to interact with customers to ensure that the service is polite, efficient and responsive service is provided A self-starter with ability to work on their own initiative. Can bring solutions to the team with little direction To work through issues analytically to a successful conclusion Required Qualifications: 3-5+ years of professional experience in systems or network administration Hands-on experience with: Microsoft Azure / Azure AD / Microsoft 365 Cisco Meraki switches and security appliances VMware ESXi / vCenter SonicWall firewalls & VPN Strong knowledge of Windows Server, Active Directory, DNS, DHCP Proficiency with networking technologies: TCP/IP, VLANs, routing, VPNs Experience troubleshooting servers, network and cloud-integrated systems The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Benefits at Modern: Medical, Dental and Vision Coverage Retirement Savings with Employer Match Health Savings Accounts Voluntary Insurance Products Employee Assistance Program Paid Time Off Paid Holidays Direct Deposit/Electronic Paystubs Discount Memberships Company-Sponsored Events Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.

A career with ConnectLife is an opportunity to make a difference in the WNY community and in the lives of all those who have been touched by organ, eye, tissue, and blood donation. ConnectLife is much more than a 9-5 job, it is an opportunity to save and enhance lives. Network Administrator Pay: Exempt Salary Range: $66,784.00 - $89,045.00 annually Pay will commensurate with relevant qualifications, skills, and experience. Schedule: Monday-Friday, 8:00am-4:30pm Requirement: IT on-call schedule for 1 week, occurring every 5 weeks Job Summary The network administrator is responsible for maintaining the networks and systems that keep our organization running. From maintaining ironclad security to supervising network operations and updates, the network administrator is not only IT support but also the thread that connects all operations. Deep technological expertise with a wide range of computer systems, hardware, and software is essential for the network administrator to excel in this role Education Requirements: Bachelor's degree preferred in the field of computer science or related field. Industry certifications (CCNA, CCNP, CISSP) with applicable experience is also acceptable. Experience: 2+ years equivalent work experience in a network administrator role. Experience with Fortinet, VergeOS, Microsoft Windows and Azure platforms strongly preferred. Knowledge, Skills, and Abilities: Must have excellent listening and verbal communication skills including communicating with diverse individuals. Must be detail oriented and work with a high degree of accuracy on multiple priorities. Must have patience and persistence in solving problems, maintaining focus and emotional control through interruptions and stress. Comprehensive knowledge of networking concepts and computing infrastructure. Proven skills in computing and network engineering, operations, security, and performance analysis. Required Physical Demands: Frequent sitting, standing, walking, bending, squatting, and kneeling. Frequent lifting, carrying, pushing, pulling up to 10lbs. Occasional lifting, carrying, pushing, and pulling up to 50lbs. Occasional reaching forward, lateral, and overhead. Continuous receiving detailed information through written, electronic, and oral communication. Frequent clarity of vision at near and/or far distances. Continuous talking, expressing, and exchanging ideas by means of verbal communication. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need to request an accommodation, please speak to the Human Resources Department. Essential Job Functions: Design, install, configure, test, document, maintain, monitor, and troubleshoot local area network (LAN), wide area network (WAN), Voice over Internet Protocol (VoIP), wireless, and all other data and telecommunication networks. This includes all aspects of infrastructure: hardware, software, cabling, services, etc. Adhere to policy for configuration, troubleshooting and remediation. Design, install, configure, test, document, maintain, monitor, troubleshoot and audit security processes and configurations to protect all systems from unauthorized use. This includes but is not limited to anti-malware, intrusion detection systems, firewalls, access policy, and penetration testing. Work with other IT staff to fully support computing environments for availability and functionality. Aid in design, implementation, testing and documentation of business continuity and disaster recovery plans. Maintain current knowledge of plan executables. Respond to emergency outages in accordance with business continuity and disaster recovery plans. Analyze, diagnose, and resolve end user problems both on-site and remote. Recommend and implement corrective hardware and software solutions, including repair. Define best practices and support procedures. Prepare and ensure accuracy of documentation and procedures. Develop and implement training as needed. Stay up to date on network, security and computing products, services, protocols, best practices and standards in support of procurement and development efforts. Evaluate and recommend hardware and software products. Write technical specifications for purchase of hardware and software as needed. Coordinate, manage and supervise vendor and contractor contracts, products, and services to ensure compliance with policies and procedures. Receive, prioritize, analyze, document, and respond to incoming calls, e-mails, and IT tickets regarding network problems and requests from staff. Assist IT help desk technician with tickets involving network issues and configuration. Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring data. Assist the Director of IT with additional special projects and tasks as needed. Perform on call after hours support on rotating scheduled basis. Maintain/obtain any necessary certifications and training required for the position as needed. What We Offer Health Insurance Employer Sponsored Dental & Vision insurance Employer Sponsored Life insurance Paid vacation & sick time on a accrual basis beginning on day 1 401(k) after one year of service with 3% employer contribution Employee Referral Bonuses Mileage Reimbursement Pet insurance And more!

TENAX Technologies is currently seeking Network Specialists to provide systems, application, communications and network systems support in service of the Air National Guard (ANG) Remotely Piloted Aircraft (RPA) Special Operations Center (SOC). The Network Specialist will interface with fellow contractors, military personnel, and government clients in support of network infrastructures supporting RPA in addition to providing direct hands-on network expertise to install and maintain network architectures for the RPA-SOC, which operates 24/7/365. The ideal candidate will have a solid understanding of network technologies, protocols, and standards required to integrate and sustain information transport systems. Key Responsibilities Provide ongoing support of communications and network systems architecture, video distribution, long-haul communications systems, and enhancement support for operations. Analyze, troubleshoot, and maintain RPA-SOC computer and network systems including hardware, software, operations support for Microsoft Windows and other operating systems at multiple classification levels.LAN/WAN communications, firewalls, operations support for Microsoft Windows operating systems, and networks at multiple classification levels. Ensure proper configuration of servers, virtual servers, storage solutions, computer, and software necessary routers, switches, firewalls, crypto and other communications equipment necessary for the successful operation of the RPA-SOC. Maintain accurate records of service requests and resolutions. Participate in on-call rotation for after-hours support. Requirements +/- 5 years of experience with network design, testing, development, and integration Experience with LAN/WAN, cryptographic equipment, multicast routing on Commercial-off-the-shelf (COTS) equipment such as Cisco. Knowledge of industry best practices for designing, implementing, and maintaining network security and service availability throughout the system life cycle. Ensure network and equipment meet applicable security technical implementation guides (STIGs). Identify technical applicability, remediate, and support mitigation of IAVA notices and support metric reporting. Experience in VMWare virtualized environment. Follow industry and department trends and developments to ensure services are consistent with, and/or superior to, industry best practices. Knowledge of computer networking and network-based information assurance devices. Ability to work independently and in a team environment. Strong problem-solving skills. This position involves work typical of an office environment with no unusual hazards. There is occasional lifting up to 30 pounds. Clearance Requirement: An active TS clearance with eligibility for TS/SCI is required. Mandatory Requirement: Security+ CE Certification or similar DOD 8570 IAT II certification. Will assist good applicants in obtaining Sec+ but must be obtained before start date. Preferred Qualifications: Other desired certifications include: MCSA, MDAA, CCNA, VMWare VCTA.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and software engineers enable our clients to solve their most complex product challenges and positively impact people and the world. We are looking for Backend Engineers with skills and experience in Java or C#, Python, Spring Boot, .Net or .Net Core. We are seeking highly skilled and motivated Platform Engineers to join our team. This role is pivotal in designing, building, scaling, and maintaining the foundational infrastructure and services that power our applications. You will work closely with other engineers, DevOps, and data teams to ensure our platform and solutions are scalable, secure, fit-for-purpose, and UX-friendly. Your Key Responsibilities The goal is to support our clients to transform their business through technology. You will be responsible for analyzing, designing, developing, integrating, testing, and deploying new and existing software application programs. You will work with customers' technical leads, client executives, and partners to manage and deliver high quality systems with a focus on reliability and excellent customer experience, becoming a trusted advisor to decision makers throughout the engagement. As a Manager, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Design and implement robust APIs and microservices using Java, Python, FastAPI and OpenAPI. Architect and maintain containerized applications using Docker, Kubernetes, and Helm. Develop and optimize data models and queries using PostgreSQL and ORMs (e.g., SQLAlchemy). Champion test-driven development (TDD) practices, including unit and integration testing. Collaborate with cross-functional teams to build distributed systems leveraging message queues (RabbitMQ) and caching layers (Redis). Integrate authentication and authorization mechanisms using Keycloak, OAuth2, OIDC, and Azure Active Directory (AAD). Work with Azure cloud services, including API gateways (APIM, FrontDoor) and object storage (Azure Blob and File Storage). Creating and debugging Kubernetes-hosted services. Explore and implement interactions with AI/LLM systems, including agentic workflows, vector stores and embedding-based search. Monitor, troubleshoot, and optimize platform performance and reliability. Occasional contributions to CI/CD pipelines and infrastructure-as-code. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders. Skills and attributes for success To thrive in this role, you will need a blend of technical and business skills that will make a significant impact. Your ability to build and manage relationships, communicate effectively, and lead teams will be essential. Ability to multitask and work in a fast-paced, collaborative team environment Excellent written and oral communication skills; writing, publishing and conference-level presentation skills Convert unclear or broad requirements into clear, actionable tasks that prioritize high-value outcomes for our users. Passionate about delivering commercial software products and platforms to market Deeply technical and constantly in a state of learning Comfortable providing technical guidance and coaching to other engineers Strive to be at the forefront of new modern technologies and bring them within the larger team Ensure the successful engineering delivery of assigned projects and putting hands-on if needed Work with the engineering team to package best practices and lessons learned into thought leadership and published assets Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful project outcomes Proficient in Agile delivery and development methodologies. Experienced in application delivery processes and application development tools. Strong understanding of quality assurance and testing practices. Knowledgeable in system development lifecycle and technology integration. Required Qualifications Bachelor's degree (4-year degree) in computer science, Software Engineering, or a related field. Typically, no less than 4-6 years relevant experience in professional platform engineering experience or similar role in software development and system administration. Experience building large scale distributed systems with cloud native technologies Programming languages: Experience with Java or C#, Python, Spring Boot, .Net or .Net Core A solid grounding in Computer Science fundamentals. Ability to communicate in written and spoken form with clients about business needs and translate that into a technical solution. Excellent knowledge of software design and system architecture. Outstanding consulting, communication, and presentation abilities. A team player possessing strong communication skills with staff at all levels. Self-skilled and quick learner, regardless of the languages and technologies used. Analytical mind with problem-solving aptitude. Proficient in application development tools. Experienced in quality assurance. Knowledgeable in the system development lifecycle. Skilled in technology business requirements definition, analysis, and mapping. Strong negotiation and influencing skills. Effective change management abilities. Proven track record of leading teams. Ability to build and manage relationships with key stakeholders including internal teams, clients, and vendors. Ideally, you'll also have Desire to be a full-stack engineer Ability to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives Ability to be fearless in getting “hands-on” with technology and execution Strong understanding of modern software engineering processes Deep understanding and interest in cloud and distributed systems architectures Comfortable with ambiguity with a drive for clarity Experience in leading and growing technical talent (for software engineering managers) Strong negotiation and influencing skills. Experience in managing change effectively. A track record of leading teams successfully. What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes. Compensation: $70,000 - $90,000 yearly DOE + benefits Developing & Implementing Technology Roadmaps for Clients Assisting team members with complex IT situations Server & Software Implementation & Troubleshooting Researching & Vetting New Technologies to Expand Prizm's Stack Articulating Complex Technology In Understandable Terms to Clients & Prospects Help with SOP Across All Projects Explaining what "The Cloud" is and why it's not scary for business Assist the sales team with complex project proposals And all other common aspects of IT support BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience Minimum 4-5 years relevant experience, preferably in a multi-tenant environment Proven communication and leadership skills Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks Cybersecurity training is a huge plus Compliance experience is a huge plus Team player and solution-focused attitude Flexibility to change tasks quickly and manage multiple projects simultaneously

Job Title: Director of Information Technology Reports to: Chief Operating Officer Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $85,000-$130,000 annually. Summary: The Director of Information Technology leads and directs the IT team for Great Lakes Medical Imaging and Great Lakes Medical Billing. They direct the management of large and complex IT services both internally and externally. This role is responsible for the roadmap for the ever changing technology updates and subsequent implementation within the organization. They function as an integral part of the Leadership Team and interface regularly with the Radiologists.This position is responsible for leading by example as a coach-mentor to other team members, and assists in the implementation practice improvement initiatives. Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience * Greet with eye contact and share a smile. * Create a tone of friendliness and warmth in conversations with patients, peers, and associates. * Respectfully interact with patients, peers, and associates at their pace and level. * Take time to listen to and understand others. * Demonstrate patience and compassion when interacting with patients, peers, and associates. * Act on opportunities to go above and beyond. Own it, Do it * Do what you say you will do. * Anticipate and prevent potential problems. * Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.). * Follow up on inquiries promptly and accurately. * Take personal responsibility for your work area and the quality of your work. * Communicate clearly, respectfully, and in a timely manner. Perform as One Team * Speak positively about Great Lakes, team members, and patients. * Demonstrate respect and attentiveness to team members when communicating. * Recognize and share successes of the Great Lakes Way in action. * Proactively offer to help others. * Be flexible and embrace change with a positive attitude. * Contribute to a fun, energetic, and positive work environment. * Practice blameless problem solving, assuming the positive intentions of others. Strive for Excellence * Share information, knowledge, and expertise. * Be relentless about acting on opportunities to learn and improve. * Ask for, accept, and use feedback. * Look for and act on opportunities for continuous improvement. Duties and Responsibilities include the following: * Manager Responsibilities: * Manages the overall IT Department. * Conduct new hire interviews and candidate selection for the IT department * Oversee, develop and disseminate schedules for staff in their departments including maintenance and tracking of sick calls and tardiness * Perform annual performance evaluations for their respective team including completing review template and delivering the review to the employee directly * Administer disciplinary process steps and documentation as needed in conjunction with Human Resources * Supports and develops the IT team through assessing staffing and skill requirements, establishing professional development plans, setting goals and expectations with team members, mentoring, and giving feedback on performance. * Adherence and assimilation of GLMI handbook into leadership style * Approval of staff time cards for their respective departments in sync with payroll timeline * Manage staff PTO requests * Department Leadership Responsibilities: * Conducts regular IT meetings and prepares all organizational communication. * Oversees IT team as it provides support to external and internal clients * Ensures integration of projects and resources and adjusts project scope, timing, and budgets as needed, based on the needs of the business. * Control budget and report on expenditure, as needed * Devise and establish IT policies, including HIPAA security, and systems to support the implementation and adherence to the internal team. * Ensures support SLA's are met by both internal and external IT staff. * Creates and manages appropriate downtime and backup procedures. * Involved in the authorization and strategy of after hours projects. * Maintains personal professional growth & development through seminars, workshops & professional affiliations to keep abreast of trends in the IT, and Healthcare fields. * Work efficiently and collaboratively with other GLMI team members and their respective departments * Work cohesively with GLMI physicians and Administration to achieve goals * Regular attendance in team meetings and vendor meetings as needed * Maintains vendor relationships * Technical Responsibilities: * Oversees account creations, password resets, granting rights, directory structure, and credentials. * Oversees print/fax/scan hardware and maintenance * Responsible for phone systems throughout GLMI offices * Responsible for internal and external support, network sites, and network hardware. * Responsible for file transfers, billing company interfaces (Imagine), troubleshooting and repair. * Oversight for RIS/PACS applications in conjunction with Clinical Applications Manager * Develops and maintains modality network connections. * Oversees customer and 3rd party integrations including maintenance of existing and new connections while adhering to established security standards. * Responsible for establishing connection and software/hardware installation at new sites. * Maintains all reading stations including support to Radiologists * Manages corporate IT compliance to ensure adherence to all regulations are met. * Define and oversee root cause analysis processes for all service impacting outages * Oversee the maintenance of IT supplies and inventory * Track and report outages/down time to the COO. * Functions as a central point of contact for external IT consultant relationships * Manages IT projects from inception to implementation * Other duties as needed Necessary Skills: * Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems * Strong interpersonal skills and ability to effectively communicate with teams across the entire organization * Excellent leadership and decision-making skills * Strong knowledge of project management principles * Problem solving skills * Strong technical knowledge and skills * Strong customer service skills and diplomacy * Experience in radiology or medical terminology preferred Qualifications: * Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field * 3+ years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an Information Technology Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an Information Technology Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. Multi-task customer calls, e-mails, IT security user provisioning and data center operations. Document calls in incident management software for detailed tracking and reporting. Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. Use remote access tools for troubleshooting and resolution of technical issues. Support inventory tracking of IT assets. Support VOIP telephone systems. Manage software licensing and upgrades. Work with third party IT vendors as needed. Perform equipment repair and replacement of IT components. Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. Knowledge of Microsoft Windows and user interfaces required. Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.