Salon Customer Experience Specialist - Countryside Mall
Jc Penney 4.3
Jc Penney job in Clearwater, FL
Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution.
Primary Responsibilities:
Client Experience
* Helps drive the client experience while maximizing sales potential of each client
* Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking
* Asks appropriate questions to determine client's needs,
* Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly
* Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience
Inventory Controls
* Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained
* Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader
Receptionist Duties
* Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience)
* Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines
* Maintains and updates automated client records including lab data and release forms
Core Standards
* Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards
* Ensures all Salon equipment is in good working order
* Works with the Salon team to ensure company and state standards are met
* Partners with loss prevention to provide a safe and client friendly environment
Performance Standards
* Ensures personal Salon service and retail sales goals are met
* Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader
* Sells additional services and products, and executes current Salon marketing programs
* Consistently meets established performance standards for the role, including (but not limited
Qualifications:
* Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services.
* Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range
USD $14.00/Hr -USD $17.50/Hr.
$14-17.5 hourly 60d+ ago
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Operations Associate - Pt Charlotte Twn Ctr
Jc Penney 4.3
Jc Penney job in Port Charlotte, FL
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
* Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
* Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
* Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
* Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
* Backroom standards: You keep the stockroom safe, clean, and organized .
* Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
* Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
* Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
* Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $14.00/Hr -USD $17.50/Hr.
$14-17.5 hourly 8d ago
Cart Attendant
Wal-Mart 4.6
Sarasota, FL job
You play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.
The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea!
It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
$21k-25k yearly est. 30d ago
Store Manager - Victoria's Secret - Tyrone Square - St Petersburg, FL
Victoria's Secret 4.1
Saint Petersburg, FL job
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates
Direct Reports as assigned (based on store volume):
Customer Experience Manager(s), Customer Experience Leads(s), and Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $66,000.00
Maximum Salary: $82,500.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 10+ years of retail leadership experience preferred
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$66k-82.5k yearly 13d ago
Freight Handler
Walmart 4.6
Tampa, FL job
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
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Schedules...Weekday Day: 0700-1700 TU WE TH FR 0LWeekday Evening/Overnight: 1730-0330 MO TU WE TH 0LWeekend Day: 0500-1730 SA SU MO 30LWeekend Evening/Overnight: 0000-0000 SA SU MO TU WE TH FR 0LEntre Semana DÃa: 0700-1700 M X J V 0LEntre Semana Tardecita/Durante la noche: 1730-0330 L M X J 0LFin de semana DÃa: 0500-1730 S D L 30LFin de semana Tardecita/Durante la noche: 0000-0000 S D L M X J V 0L
Various schedules may be available and the details will be discussed during the interview process.
What you'll do...Ensure freight quality through inspecting freight for damage or misplacement (e.g., "strays"), and clearing jams in the conveyor system. Fulfill store orders through pulling merchandise using the pick-to-light, put-to-light, RF gun, or voice pick system; verifying display for pack and quantity; placing labels in appropriate area on freight; and placing freight into designated containers. Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates). “To see a Day-In-The-Life video, learning more about this role, click here" At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ********************************
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $20.35 - $23.85* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...5135 S Dale Mabry Highway, Tampa, FL 33611-3505, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
$20.4-23.9 hourly Auto-Apply 60d+ ago
Cafe Associate
Wal-Mart 4.6
Riverview, FL job
What you'll do... * Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food merchandise; collaborating with cross functional teams and helping educate other associates on tools, tasks and resources; communicating effectively with the members of the team; and being flexible to the needs of the business to work in other areas.
* Be an Expert: Prepares food according to item specifications; understanding and planning the future productions and mass productions; preparing for seasonality; adhering to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operating, maintaining, and sanitizing equipment; and demonstrating an understanding of product and layout execution.
* Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.
* Be an Owner: Drives the performance of the area; stocking and rotating merchandise; ensuring quality and date control standards; eliminating waste; providing member service by acknowledging the member and identifying member's needs; assisting members with purchasing decisions; payment types; locating merchandise; and resolving member issues and concerns.
* Be a Talent Ambassador: Being a brand advocate; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training them.
* Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
* Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
* Health benefits include medical, vision and dental coverage
* Financial benefits include 401(k), stock purchase and company-paid life insurance
* Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ********************************
* Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at ***********************
The hourly wage range for this position is $16.00 to $23.00*
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Food Safety Certification., Food Service
Food Handler Certification (Food Safety) - Certification
Primary Location...
10385 Big Bend Rd, Riverview, FL 33578-7414, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
$16-23 hourly 29d ago
Car Electronics Installer
Best Buy 4.6
Bradenton, FL job
As a Car Electronics Installer, you'll install new technology into customers' vehicles in the installation bay of our local Best Buy store. You'll also share advice, best practices and product recommendations with customers and other employees. If you have a passion for cars and tech, we'll provide the trainings and certifications you need to perform at an expert level. Internally, this role is known as an Autotech Agent, and it provides opportunities to advance to Autotech Agent Level 2.
What you'll do
* Install car electronics, including T-harness remote starts, stereos, speakers, dash cameras, backup cameras, amplifiers and in-dash units
* Use provided guides to identify compatible mobile electronic products and complete installation projects
* Verify vehicle make and model and communicate any compatibility concerns prior to installation
* Provide a high level of customer service
* Complete required trainings and certifications
Basic qualifications
* Current, valid driver's license
* Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents)
Preferred qualifications
* Prior experience installing car electronics
* Prior retail experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1014109BR
Location Number 001141 Bradenton FL Store
Address 4210 14th St W$15.8 - $22.95 /hr
Pay Range $15.8 - $22.95 /hr
$15.8-23 hourly 13d ago
Overnight Stock Associate
Ross Stores, Inc. 4.3
Tampa, FL job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
* Understands that safety is the number one priority and practices safe behaviors in everything they do.
* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
* Represents and supports the Company brand at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
* Maintains a professional appearance and adheres to the Company's dress code at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
* Ability to use all Store equipment, including PDTs, registers and PC as required.
* Ability to spend up to 100% of working time standing, walking, and moving around the Store.
* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
* Ability to occasionally push, pull and lift more than 25 pounds.
* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
* Certain assignments may require other qualifications and skills.
* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$23k-26k yearly est. 8d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Clearwater, FL job
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1014436BR
Location Number 000564 Clearwater FL Store
Address 21415 Us Highway 19 N$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
$15-17.9 hourly 9d ago
Manager, Sales and Customer Service
Macy's 4.5
Clearwater, FL job
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.
What You Will Do
Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
Manage selling support, including the stockroom, signing, equipment, and merchandising
Support other operational areas such as OMNI, Style, and Asset Protection
Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
Work a flexible retail schedule, including days, evenings, holidays, and weekends
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned
Skills You Will Need
Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team
Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor
Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency
Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies
Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising
Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection
Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent
Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues
Communication Skills: Consistently clear and effective communicator, writer, and presenter
Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices
Who You Are
Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
Candidates with a High School diploma or equivalent are encouraged to apply.
3-5 years of management experience in retail
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule based on department and company needs
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
$120k-147k yearly est. Auto-Apply 6d ago
Operations Supervisor - Westshore Plaza
Jc Penney 4.3
Jc Penney job in Tampa, FL
As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks Primary Responsibilities:
* Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
* Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.
* Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.
* Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
* Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
To achieve success at JCPenney, a supervisor will possess the following:
* Work experience- Minimum of 2 years retail leadership experience
* Education- Bachelor degree or equivalent work experience
* Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
* Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
* Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
* Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $21.00/Hr -USD $26.25/Hr.
$21-26.3 hourly 10d ago
Hair Stylist - Westshore Plaza
Jc Penney 4.3
Jc Penney job in Tampa, FL
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwork, leadership, pride, and respect!
We offer cutting edge, industry-leading benefits:
. Flexible scheduling*
. Set your own service pricing
. 50 - 70% commission based service sales*
. Artistic paid training
. 10% retail commission with a service
. Up to $1,000 bonus for qualified candidates
. Client acquisition programs
. Diverse career paths
* For Master Designer level and above. Applicable for Sr. Designer level and above. *Commission based on credential level, sales and productivity: Designer, Sr. Designer or Master Designer.
Be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before and are driven to respond in a timely fashion by listening and interacting.
What We Look For:
. Professional styling services
. Self-motivation
. Ability to build a fan base
. Ability to partner with salon team members
. Flexibility
. Willingness to participate in a learning environment
. A passion for the beauty industry
. People skills
Our professionals ensure a superior client experience by determining the client's needs and providing services including the latest cuts, the best finishing, and the industry's top chemical services.
Qualifications
. License- You must maintain a current cosmetology license in the state you are applying
. Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
. Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
. Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency.
Our passion for hair is stronger than ever, so we have turned styling into an exciting, rewarding career-and so can you. Start your future at ********************
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $11.00/Hr -USD $16.00/Hr.
$11-16 hourly 60d+ ago
FFC Operations Support Supervisor
Lowe's Companies, Inc. 4.6
Palmetto, FL job
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply! Find Your Home to More Possibilities.
Schedule
Monday- Friday Noon- 9pm
Essential Functions:
* Drives compliance with daily safety requirements and builds/sustains a culture of safety among subordinates and peers
* Keeps track of key performance indicators across functions including administrative support, inventory, and quality assurance
* Supports FFC services and complies with policies and procedures
* Assists FFC with physical inventory interacting with various IT, corporate, and warehouse management systems to investigate and fix complex and technical issues
* Participates closely in inventory system testing activities and integration which requires in-depth knowledge of the various systems
* Creates reports that provide the FFC with visibility to inventory issues
* Research issues related to daily, weekly, monthly, or yearly inventory reports for FFC
* Develops monthly reports showing inspection and audit performance and improvement opportunities.
* Audits for customer fulfillment orders and store replenishment orders
* Evaluates and recommends alternative auditing procedures for continuous improvement
* Interprets and supports quality policies and implements guidelines to ensure compliance with quality standards and documents
* Adheres to quality processes identifying issues and gaps in current processes or documents
* Performs delivery management overseeing load planning and allocation
* Reports quality metrics to leadership
* Develops new methods to resolve identified issues
* Troubleshoots and manages emergency situations assessing best solution and utilizing most effective and efficient resources
* Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems reporting discrepancies and/or unsafe conditions recommending and implementing corrective actions
* Leads efforts driving administrative, inventory, and quality core tasks and supports training, education and upskilling as needed
* Communicates effectively with associates regarding business objectives or current issues
* Monitors individual and team productivity and drive continuous productivity improvement through process enhancements and one on one coaching
* Approves off standard hours for associates ensuring accurate accounting of performance for team
* Sets goals and communicates clear expectations for associates providing timely and constructive feedback
* Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable
* Works with associates to build a work environment of engagement and inclusion
* Participates in the process of hiring talented individuals for the team, submitting, requisitions, interviewing, and partnering with HR in the hiring process
* Trains new hires and existing employees on processes and procedures as applicable
* Discusses and resolves conflicts between associates
* Sponsors and leads associates through change
* Responds to incidents or injuries and ensures first aid response takes place as needed
* Collaborates with the other FFC teams to ensure consistent processes and expectations
Minimum Requirements:
* Bachelor's degree - Supply Chain Management, Transportation, Industrial Engineering, Business, or related field OR 4 years of experience in distribution center/warehouse operations or related area
* Basic math and reading comprehension skills
* Basic computer skills, including working knowledge of Microsoft Office
* Proven record of complying with safety requirements
* Experience building a culture of safety among subordinates and peers
Preferences:
* Leadership experience with direct report responsibility
* Experience mentoring and coaching others
* Experience monitoring the work of others to ensure quality
* Experience managing resources, time, and budgets
* Experience working with and communicating to leadership all levels of the organization
* Previous leadership roles in other Lowe's supply chain facilities, or leadership roles in Corporate-led initiatives
* Experience with software applications such as Microsoft Office and/or a Warehouse Management System
* Bi-lingual skills, if applicable to the facility
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
$29k-48k yearly est. 8d ago
Geek Squad Advanced Repair Technician
Best Buy 4.6
Clearwater, FL job
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.
What you'll do
* Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
* Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
* Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
* Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
* Maintain knowledge, skillsets and certifications through training courses
Basic qualifications
* 6 months of experience diagnosing, troubleshooting or repairing technology products
* Experience actively using and learning about consumer electronics
* Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
* Strong ability to prioritize and multi-task in a fast-paced environment
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1014435BR
Location Number 000564 Clearwater FL Store
Address 21415 Us Highway 19 N$15 - $19.48 /hr
Pay Range $15 - $19.48 /hr
$15-19.5 hourly 9d ago
Beauty Consultant - Sarasota Square
Jc Penney 4.3
Jc Penney job in Sarasota, FL
General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our client's lives.
Primary Responsibilities:
* Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience
* Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends
* Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client
* Models strong beauty business values and culture
Core Competencies and Accomplishments:
* Strong communication and relationship building skills
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $15.50/Hr -USD $19.38/Hr.
$15.5-19.4 hourly 60d+ ago
Omnichannel Associate - Citrus Park Mall
Jc Penney 4.3
Jc Penney job in Tampa, FL
As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations
Primary Responsibilities:
* Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.
* Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner
* jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register
* General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process
* Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
* Work experience- Minimum 1-2 years
* Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required
* Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
* Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
* Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $14.00/Hr -USD $17.50/Hr.
$14-17.5 hourly 8d ago
Fine Jewelry Merchandise Supervisor - Pt Charlotte Twn Ctr
Jc Penney 4.3
Jc Penney job in Port Charlotte, FL
Do you like helping others excel? Do you like interacting with customers and finding ways to make them happy? Do you like partnering with peers to get big results? Well, being a Fine Jewelry Supervisor at JCPenney might be a perfect fit! Your role as the Fine Jewelry Supervisor is to supervise and engage a team of Fine Jewelry associates to deliver an amazing shopping experience that will delight our customer, creating loyalty that will have them coming back to the store for years to come! You will be expected to provide great Customer service and sales; sales floor leadership and staff supervision; scheduling to meet coverage, along with an ability to provide dynamic leadership, and consistent execution of the elements that drive sales.
Primary Responsibilities:
* Customer Service- Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition.
* Sales- You are constantly challenging yourself and the team to drive profitable sales growth through supervising and engaging with the associates. Coaches and develops team by modeling JCPenney's company values to build lasting customer relationships that drive productivity and sales.
* Merchandise Flow & Placement- You will be well prepared to provide direction and support to your team to ensure that merchandise flows to the floor efficiently. You and your team and constantly working to maintain stock levels and presentation standards to the customer.
* Team Development - Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with the General Manager on succession planning for the store.
* Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, a supervisor will possess the following:
* Work experience- Minimum of 2 years retail experience
* Education- bachelor's degree or equivalent work experience
* Drives Performance - Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
* Builds Relationships - Develops positive relationships, establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
* Intensity- Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency.
* Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.
In addition to a competitive wage, this position offers 1% commission on sales of qualified merchandise and a 10% commission for Service and Care plans.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $21.00/Hr -USD $26.25/Hr.
$21-26.3 hourly 60d+ ago
Salon Nail Technician - Sarasota Square
Jc Penney 4.3
Jc Penney job in Sarasota, FL
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwork, leadership, pride, and respect!
Be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before and are driven to respond in a timely fashion by listening and interacting.
The Nail Technician ensures a superior client experience by providing fabulous manicure and pedicure services, basic and spa, and engaging their clients in America's favorite salon!
What We Look For
. Provide professional nail services - You love making people look beautiful! You revel in creating a moment of relaxation while providing a service of beauty in a professional manner.
. Build a Fan Base - You love staying in contact with new and repeat customers because you know what they like, what they need, and when they need it!
. Assisting Customers - You seek out new customers and do whatever you can to make their experience great! You listen, you help, you educate, and you make them want to come back.
. Partners with Salon Team Members - You have some best friends in the store. You pitch in to help when needed in a positive attitude.
Qualifications
. Passion for Salon - You love product and services. You love being on your feet, you have attention to detail on customer needs, and thrive on making people HAPPY!
. Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
. Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
. Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency
Start your future at *******************
What you get:
In addition to a competitive wage, this position offers commission pay designed to reward you for your personal achievement and contribution to our success.
. 55% commission based on service sales
. 10% retail commission with a service
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $11.00/Hr -USD $16.00/Hr.
$11-16 hourly 60d+ ago
Beauty Lead - Citrus Park Mall
Jc Penney 4.3
Jc Penney job in Tampa, FL
General Description The Beauty Lead will provide a personalized shopping experience to customers around selling beauty products by leveraging product knowledge as well as the Connect, Inspire, Engage service model. Priority will be driving sales and customer customer service, incorporating in elements which allow consistency of general operations.
Primary Responsibilities
Customer Service & Sales
* Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge to generate interest, increase and close the sale. Examples include providing mini services with product application and suggesting application techniques and additional products.
* Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals.
* Drives loyalty through excellent customer service and promotion of FindMore, Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store.
* Resolves customer concerns by professionally listening and providing options, solutions and next steps.
* Provides point of sale checkout processes including sales, returns, exchanges, line management, re-ticketing and processing return processes.
* Facilitates beauty department promotions and events, assists leaders to ensure standards and goals are met.
* Consistently meets established performance standards including but not limited to product sales, customer service resulting in productivity standards being met or exceeded.
General Operations
* Replenishes products from received shipments, stockrooms and understock while ensuring core standards are maintained. Creates and properly manages product testers. Conducts sales floor recovery processes to ensure an organized, clean, and hygienic shopping environment that is consistently maintained and set to core standards.
* Prepares for inventory and related processes such as cycle counts, stock ledger updates, radio frequency identification scans (RFID), and annual inventory.
* Assists the operations team with process and procedures including pricing, signing and merchandising to standards.
* Helps to onboard and train/cross-train store assocaties on beauty procedures and processes. Participates in ongoing skills development through company and/or vendor provided training and skills practice.
Core Competencies and Accomplishments
* Strong communication and relationship building skills
* Prioritizes Customers, Takes Accountability, Thinks Critically, Produces Results, Drives Improvement and Works Collaboratively
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $15.50/Hr -USD $19.38/Hr.
$15.5-19.4 hourly 60d+ ago
Beauty Consultant - Citrus Park Mall
Jc Penney 4.3
Jc Penney job in Tampa, FL
General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our client's lives.
Primary Responsibilities:
* Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience
* Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends
* Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client
* Models strong beauty business values and culture
Core Competencies and Accomplishments:
* Strong communication and relationship building skills
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $15.50/Hr -USD $19.38/Hr.