Retail Associate
Key holder job in Santa Clara, CA
THE TEAM The mission of the Retail team is to deliver world-class client experiences.
THE OPPORTUNITY Your future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world.
We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential.
You'll experience a world-class Retail education. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience.
As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales opportunities. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia.
THE ROLES As a Boutique Associate, you will:
Support the Service Counter team to enable efficient and elevated experiences
Support the Atelier team to enable Everyday Luxury experiences
Curate our merchandise assortment and support a seamless retail environment
As a Style Advisor, you will:
Sell clothes and earn client confidence through unparalleled styling expertise
Deliver world-class experiences by creating meaningful, memorable moments
Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia.
As a Service Advisor, you will:
Welcome clients
Match clients with their product and direct to the right Service Counter
Prepare the product to be processed
Efficiently and accurately process transactions
Package product for an Everyday Luxury opening experience
Support operations at the Service Counter
As an Inventory Associate, you will:
Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients
Strategically place product in the backroom
Uphold the standards of product display
Enable seamlessly integrated cross-channel shopping experiences
Support in the seamless operations of all aspects of the retail space across Clients, Product, Space, Risk and Operations
As a Merchandiser, you will:
Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients
Strategically place product on the sales floor
Translate the product story in our boutiques
Validate the standards of product display
Enable seamlessly integrated cross-channel shopping experiences
Support in the seamless operations of all aspects of the boutique space across Clients, Product, Space, Risk, and Operations
THE QUALIFICATIONS Aritzia Retail Associates have:
An aspirational sense of individual style
A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
The ability to collaborate fluently with cross-functional partners
A commitment to quality and investing in results that add value to the business
THE COMPENSATION The typical hiring range for this position is $20 - $30 per hour. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.
THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
Keyholder
Key holder job in Walnut Creek, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We are excited to announce an open Key Holder position for our MANGO Broadway Plaza store located in Walnut Creek, California!
Key Responsibilities:
Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
Key Holder Responsibilities:
Open and close the store, ensuring all security procedures are followed.
Handle cash management responsibilities, including deposits and safe counts.
Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
Drive personal sales performance while actively contributing to team selling and overall store goals.
Requirements:
Preferred 1+ years prior work experience in a retail sales environment
Customer service oriented
Independent work ethic, time management skills
Self-motivated with a desire to achieve results and excel individually, and as a team
High energy, enthusiastic, passionate, and upbeat attitude
Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
Strong communication skills
Ability to adapt - energy and speed
Computer skills to operate point of sale system is a plus
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you
Part-Time Keyholder - San Francisco
Key holder job in San Francisco, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder reports to the Store Manager.
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues as necessary
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Player:
Support a positive work environment
Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
Support performance initiatives set out by Store Management
Attend and participate at store meetings as required by the business
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management
Protect all company assets including cash handling, inventory etc.
Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a retail apparel environment preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Strong organizational skills, writing and communication skills
Comfortable and savvy with computer technology and software within PC and iOS platforms
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Sales Associate
Key holder job in Rodeo, CA
WHO YOU ARE:
Our contributors at Michael Kors are stylish fashion forward individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Associate, you are a team player who has the ability to multitask and is focused on building lasting client relationships. You will work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
· Drive results through delivering an elevated customer experience
· Perform operational tasks with excellence
· Achieve productivity goals through multitasking and prioritizing responsibilities
· Demonstrate flexibility and desire for individual growth in a fast-paced store environment
· Foster customer relationships by continually developing knowledge of current trends and styling techniques.
· Brainstorm with management to create innovative ways in order to maximize personal sales results.
· Drive Omni channel sales by utilizing all available tools and technology
WE'D LOVE TO SEE:
· 2+ years of relevant retail experience
· A self-starter with the ability to drive results
· Energetic and motivated with the ability to engage; a true brand ambassador
· Customer service obsessed; ability to sell with a passion for styling and love for fashion
· Technologically savvy individual with an entrepreneurial spirit
MK PERKS:
· Cross-Brand Discount
· Internal mobility across Versace, Jimmy Choo, Michael Kors
· Clothing Allotment
· Exclusive Employee Sales
· Flexible schedule
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Retail Sales Associate
Key holder job in Scotts Valley, CA
We Don't Follow Trends, We Create Them. Make some serious Cash!
Incentive Potential $34,000 - $127,500 For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer basecontinuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
What You'll Do
· Thrives in an environment that rewards for delivering world-class service and delighting our guests.
· Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
· Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
· Address customer concerns independently whenever possible
· Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
· Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
· Meet and exceed sales goals, align to KPI's and performance standards
· Complete any additional tasks as assigned by management
What You Bring
· Legally authorized to work in the US.
· At least 18 years old
· Ability to lift, tug, and pull 25 IBS with or without accommodation.
· High school diploma or equivalent, preferred
· 1 year customer service and/or sales experience, preferred
· Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
· Conveys information in a way that inspires action
· Gets excited by developing and sharing fresh ideas
· Ability to work flexible hours, including weekends and holidays
· Communicates information in a motivating manner that prompts action
· Flourishes in an environment that values exceptional service and customer satisfaction
· Maintain reliable attendance
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
· Extended health, dental benefits, and vision insurance
· Employee Discount from 10% - 30%
· Life/Disability Insurance
· Flex Spending Account
· 401K
· Paid Time Off & Holidays
· Paid Birthday
· Weekly Pay
Compensation: This position pays an hourly rate of $18.00 - $18.00. This position is eligible to earn weekly, and monthly incentives based upon sales. Incentive amounts range from 2% to 15% and differ based on product types.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.
Learn more about who we are and the causes we support here.
Apply now and find your home at Ashley!
Jewelry Sales Associate
Key holder job in Lafayette, CA
Solano Jewelers, LLC is your go-to destination for all jewelry repairs and sales. We offer a wide variety of items, including rings, diamonds, necklaces, gold, platinum. Conveniently located in Lafayette, California, our expert team is dedicated to providing exceptional service and ensuring customer satisfaction.
Role Description
This is a part-time, on-site role for a Jewelry Sales Associate at our Lafayette, CA location. The Jewelry Sales Associate will be responsible for assisting customers, managing sales transactions, maintaining product displays, and providing knowledgeable guidance on jewelry selections. Additional duties include intake jewelry & watch repairs, inventory management, and ensuring a clean, organized work environment.
Qualifications
Sales and Customer Service skills, including experience in retail environments
Knowledge of jewelry types, materials, and repair techniques
Excellent verbal and written communication skills
Detail-oriented with strong organizational skills
Ability to work collaboratively in a team environment
Previous experience in the jewelry industry is a must
GIA certification is a plus
Sales Associate
Key holder job in Novato, CA
Nadsto is a Novato, California-based company specializing in the supply, fabrication, and installation of natural and engineered stone surfaces (such as granite, marble, quartzite, porcelain, and quartz).
It operates as a family-run business offering quality stone materials and custom countertop services to both residential and commercial clients in the San Francisco Bay Area.
Role Description
This is a contract, on-site role for a Sales Associate located in Novato, CA. The Sales Associate will be responsible for engaging with customers, understanding their needs, and assisting them in choosing the most suitable products. Responsibilities include addressing customer inquiries, maintaining strong product knowledge, and meeting sales targets. Additionally, the Sales Associate will ensure excellent customer service and contribute to achieving overall business objectives.
Qualifications
Customer Relationship Management, Interpersonal Communication, and Customer Service skills
Sales techniques, Negotiation, and Goal-Oriented Performance
Product Knowledge of marble, granite, and other construction materials
Problem-Solving Abilities, Team Collaboration, and Time Management
Prior retail or sales experience is a plus
High school diploma or equivalent required; additional education or certifications in sales or business are advantageous
Ability to work flexibly, including weekends or holidays, to meet business needs
Luxury Sales Associate Needed for Fashion Retail Store - San Francisco, CA
Key holder job in San Francisco, CA
Our well-known luxury fashion client located in San Francisco is looking for a dynamic Part Time Sales Associate to join their growing team. They are looking for candidates with both weekday and weekend availability that would love to grow with the team into a full time, permanent role.
**Previous experience luxury retail is needed**
Type: Temporary to Permanent - Part Time Hours to start
Hours: Up to 30 hours p/week
Schedule: Varied weekdays/weekend - MUST have availability to assist varied morning, evening and weekend shifts
Location: Near Sacramento St. *Parking not provided*
Rate: Starting at $23 p/h dependent on experience
*Once the role becomes permanent, full time, commission will be earned*
Job Overview:
Our well-known luxury retail client is seeking a motivated and customer-oriented Sales Associate who will play a key role in providing exceptional service while maintaining a welcoming and organized shopping environment.
This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities:
Greet customers warmly and assist them with inquiries, ensuring a positive shopping experience.
Assist with stocking, organizing displays/product, etc. and ensuring product availability.
Maintain cleanliness and organization of the sales floor and checkout areas.
Demonstrates exceptional communication skills when liaising with clients via phone, email, and in-person interactions.
Qualifications:
Previous experience luxury retail is needed
Strong communication skills, both verbal and written
Candidates must be able to conceal any tattoos or piercings and have natural colored hair, makeup, nail color, etc.
Must be able to be comfortable standing for long periods of time.
Must feel comfortable greeting and assisting customers
All staff must pass submit to a background check prior to starting
Sales Associate (Part Time)
Key holder job in San Francisco, CA
About the The New Bar:
Hi! We're The New Bar. We're a curated nonalcoholic bottle shop and discovery platform built around one simple concept: It's fun to be good to yourself.
Since launching in July 2022, we've built a mission-driven brand with growing momentum and a thriving community. We're looking for a charismatic, results-driven Retail Associate to support the success of our retail store in San Francisco.
What we do:
We help people access, discover, and understand alcohol alternatives and how they can fit into their lifestyles. We're not here to judge. We're here to provide products, tools, and information to help people be more mindful, intentional, and healthy about the way they drink - whatever that means to them.
We're a small, but mighty team. We're deeply passionate about our work and think creatively to break societal norms. We believe in meeting people where they are and making behavioral changes accessible to everyone.
The Role:
As The New Bar's Retail Associate, you'll play a vital and pivotal role in building and nurturing a thriving community around our mission. Our retail associates serve as guides for our customers and advocates for The New Bar brand. You'll be responsible for driving consultative sales and ensuring our customers have the best experience each time they visit our store.
This is a part-time, in-person position for our Union Street, San Francisco store. This role requires a flexible schedule including evenings, weekends and holiday shifts as needed.
Rate of Pay: $21.50/hr +2% sales commission, uncapped
Core Responsibilities:
Drive Results: understand metrics to achieve store sales goals
Build Customer Base: Greet, guide, and walk customers through the sales process
Be a Product Expert: Be well versed in all aspects of our products (origin, taste, ect)
Represent Brand Ethos: maintain a clean, tidy and inviting, fully stocked store
Task behind the Scenes: Receive deliveries, update inventory, open and close store
Stay Up-to-Date: Attend monthly team meetings/trainings
Qualifications:
Must Haves:
Penchant for Persuasion: you like to sell, be it products, services or ideas
Excellent Communication Skills: you're an active listener with an eagerness to educate
Bias Toward Action: you are excited by challenging work and open to change
Creative Thinking: you bring ideas to the table to elevate the consumer experience
Curiosity Mindset: you have a drive to learn and are always looking for ways to improve
Belief in Our Mission: you are passionate about promoting accessible, positive lifestyle changes
Nice to Have:
Direct Experience: you have worked in retail, food & beverage, or wellness
Product Knowledge: you are familiar with the nonalcoholic beverage space and its offerings
Physical Requirements:
This role requires regular movement throughout the store and access to an inventory area located on an upper level accessible only via stairs. Essential physical functions include:
Standing and walking for extended periods
Reaching, bending, and general mobility around the sales floor
Lifting, carrying, and moving products up to 30 lbs
Navigating stairs to access back-of-house inventory
TNB will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role, in accordance with ADA and applicable state and local laws.
Benefits and Perks:
20% Employee discount
Be the first to know: sample new products as they come to our store
Unmatched culture: good vibes, open minds, and an environment of trust
Unlimited growth potential: we are constantly expanding our brand and growing our momentum. New opportunities are always in the works as we scale and define new business needs.
The New Bar (TNB) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age disability, veteran status, or any other protected characteristic as defined by applicable law.
This job description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Duties may change at any time with or without notice. Employment with TNB is at-will.
Seasonal Retail Sales and Recovery Associate, Stanford Shopping Center
Key holder job in Palo Alto, CA
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Retail Sales & Recovery Colleague, you're at the heart of creating a welcoming shopping experience through genuine hospitality and keen attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is always customer-ready. Your friendly and approachable attitude fosters a warm environment that invites customers to return, while supporting your team in achieving sales goals through consistent, high-quality service.
How our Recovery Colleagues spend their day
Our colleagues start each day energized and prepared - wearing their name badge, saying hello to their coworkers, making sure the sales floor is clean, organized, and ready for customers. They review their goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create an experience to bring the customers back.
Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day , take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .
Who You Are
Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here .
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Cashier
Key holder job in San Jose, CA
Starting hiring pay at: $20.00
Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immediately for Restaurant Crew to work all shifts: opening shifts, closing shifts and everything in between. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive thru cashier or any other restaurant or service-oriented role - we have a position for you.
We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Restaurant Crewmember on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Restaurant Crewmembers:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
Part-time Retail Associate - 410 Redwood City
Key holder job in Redwood City, CA
410 - Redwood City Starting Rate $19.20 per hour Do you? * Provide excellent Customer Service? * Love your Community? * Love Food? Join our Smart & Final store operations team as a Part-time Retail Associate - 410 Redwood City! REDWOOD CITY, California, 94063
United States
Who We Are
With a history that spans more than 150 years, Smart & Final offers customers fresh produce, quality meats and groceries as well as more than 3,000 club-sized items to fit every budget and need. We are the smaller, faster grocery warehouse store - without the membership fee.
We proudly give back to the communities we serve through the help of the Smart & Final Charitable Foundation, donating more than $1 million and volunteering over 1,000 hours each year.
As part of the Chedraui USA group of companies, our mission is to provide customers with an exceptional shopping experience with the freshest selection available across all our retail banners, and our people are at the heart of what we do.
Our team is continually looking for talented individuals to bring our mission to life. Your success starts here!
What We Bring
* 401(k) Retirement Benefit
* Continuing Education Benefits
* And Much More!
What You'll Bring
Candidates should possess the ability to:
* Read and write English, interact with general public and co-workers.
* Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos.
* Write simple correspondence.
* Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
* Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
* Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds.
It Would Be Extra Awesome if you brought...
* Basic PC/Outlook skills
* Retail Management Certificate
The Opportunity
The Part-time Retail Associate performs management-assigned duties, which may include but may not be limited to, stocking and maintaining a store section, carry-out services and store cleaning.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned or required:
* Maintain a store section as assigned and stock merchandise using proper equipment (excluding power/heavy equipment)
* Assures proper pricing on merchandise, checks product date codes to validate proper rotation, stocks shelves, end displays, floor stacks, displays and refrigerated/frozen cases.
* Prepares perishable products for sale as needed
* Sets up advertising/promotional displays
* Cleans and maintains sanitation standards in all interior and exterior areas of store and parking lot as directed by store management
* Offers friendly, knowledgeable, efficient and courteous assistance to customers by providing them with current store and product information
* When requested, loads customer purchases by assisting customers to their vehicles
* Performs basic bookkeeping duties, including recording lost/damaged goods and store supplies using appropriate tools
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Retail Associate
Key holder job in Cupertino, CA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplyRetail Key Holder
Key holder job in Pacifica, CA
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique.
This position is a great way to gain leadership experience and grow your retail skills including:
Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team.
Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority.
Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team.
Supporting and enforcing company policies and procedures in a fair and consistent manner.
Problem solving; proactively, creatively, and sometimes independently.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Opportunity to participate in our 401(K) Plan
This opportunity offers a starting wage of $18.00 per hour
Paid Parental Leave
Position Requirements
Preferred experience in a specialty retail store
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyFT Key Holder
Key holder job in Palo Alto, CA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding high performance.
Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made For You Because:
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. You're resourceful and collaborative - a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention. You are also responsible and have a high degree of maturity and integrity to take on the responsibility of opening and closing the store. A sense of humor is a plus!
A Day In The Life:
The typical day is… atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. As a Key Holder, you will also perform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
2-4 years of experience in a high volume, customer-driven retail environment
Strong personal selling and customer relations experience, along with verbal and written communication skills
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
Adaptable - We change before we have to
Entrepreneurial - We own it
Collaborative - There's no “I” in Tory
Client & Brand Focused - We put ourselves in Tory's shoes
Live the Values - We show up for each other
Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 18.00 USD - 22.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
Auto-ApplyRetail Key Holder PT
Key holder job in Danville, CA
SalonCentric Key Holder - Part Time Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products?
If you answered YES, apply today for our Retail Sales Associate Position!
SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Fabulous PT Benefits:
* Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
* Enjoy a generous employee discount on the best brands in the business
* Bring your unique personality and join our creative and fun store teams
* Enjoy continuous education on hair and beauty products
* Explore growth and development opportunities within the SalonCentric and L'Oréal USA family!
Team Member Competencies/Responsibilities:
* Wow the Customer - Consistently deliver exceptional customer service to Salon professionals
* Deliver Results - Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
* Be an Expert - Gain essential product knowledge & share exciting beauty industry trends with our customers
* Collaborate - Work together in a positive team environment; achieve goals and priorities
* Grow and Develop - Commit to excellence and experience endless growth opportunities
* Act with Integrity - Always!
Requirements:
* Outstanding customer service and communication skills
* Retail or related experience strongly preferred
* Basic reading and math skills
* Ability to use computerized point of sale system, SAP experience preferred
* Must be able to work weekends as availability guidelines require
* 18 years of age and High School Diploma or equivalent GED, preferred
* Must be able to lift up to 20 lbs.
* Must be able to stand and walk about the store throughout scheduled shift
Salary Range:
From: $17.30
To: $19.30
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
KEY HOLDER
Key holder job in Los Gatos, CA
Job Description
Title Nine is looking for a Key Holder to join the team! This position will work 10-24 hours per week based on business needs and must be able to work weekend days on a regular basis.
If you're looking for a fun environment and love quality women's workout wear, then Title Nine is the place for you!
Key Holders:
Open and /or close the store.
Manage the registers and close out sales at the end of the day.
Trouble shoot customer concerns and provide enthusiastic customer service.
Provide retail sales support to customers on the floor.
Experience and Qualifications:
Previous experience working in a retail environment a plus.
Experience as a cashier or key holder a plus but not required.
Good math skills and excellent customer service.
Background check required.
Benefits:
Paid Sick Leave
Free and heavily discounted Title Nine products
Retirement plan with employer match
Discounted gym membership
About Us:
At Title Nine, we are everyday athletes and fitness fanatics passionate about our brands and the impact that sports and the pursuit of fitness have on our lives and our customers. We are a privately-held, omni-channel retailer that sells women's athletic apparel and sportswear. We have 15 retail stores, but the bulk of our business is transacted on-line. Come join the team!
Key Holder
Key holder job in Palo Alto, CA
Palo Alto
The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and operations is expected.
RESPONSIBILITIES
Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
Maintain brand standards around cleanliness, organization, and visual presentation standards
Demonstrate an understanding of sales goals and align behaviors accordingly
QUALIFICATIONS
2-4 years of experience in retail sales
1 year of supervisory experience
Availability must include nights, weekends, and holidays
Effective customer engagement skills
High level interpersonal and communication skills
Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds
Must be 18 years of age or older
Must be fluent in English (speak, read, write)
Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.
STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!
Everything But Water is the largest specialty retailer of women's swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.
Equal Opportunity & Fair Chance Statement
Everything But Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
We will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance and “Ban the Box” laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance.
Auto-ApplyRoark Key Holder- Berkeley
Key holder job in Berkeley, CA
Roark is searching for talent to contribute to the future development of our adventure lifestyle brand. We're looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Berkeley retail store.
As Key Holder you will be responsible for providing exceptional customer service while maximizing revenue within our retail environment and will hold periodic opening and closing duties at the store. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. The Key Holder is responsible for opening and closing a store. Their duties also include handling operational procedures, managing cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized. The Key Holder should have scheduling flexibility, supervisory skills, customer service orientation, and problem-solving abilities.
We have the following position(s) open for this role:
Full Time (32 or more hours per week) - 1
Part Time (29 hours or less per week) - 1
Areas of Responsibility
Operations/Sales/Customer Service:
Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.
Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Management.
Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.
Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
Open and Close the store following standard operating procedures for this process
Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Bachelor's Degree preferred
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Exhibit deep and extensive product knowledge to support all client inquires, questions, and concerns; maintain consistent awareness of the competition and what Roark Revival brings to the market. Be an expert on Roark's product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
Manage inventory and ensure the retail store is well-stocked at all times
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
Experience and Qualifications:
Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities
Preferred proficiency/knowledge in action sports, climbing, camping activities, and a passion for the outdoors.
Computer skills to include operating POS sales (Shopify)
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
BA or BS required
Ability and willingness to work weekends, evenings, and holidays as needed.
Self-motivated leader with strong entrepreneurial skills.
Shows elevated communication skills and can tailor style to suit the audience.
Innate guest centric mindset.
Ability to engage with new customers and build immediate and lasting rapport.
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Creative and adaptable team player with a winning and positive attitude.
Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Compensation:
We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:
Competitive compensation package (hourly with benefits)
Discounts on the latest Roark Revival
The hourly rate range for this position is $18.00 to $20.00; the hourly rate is based on the experience that you bring to the position
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ***************. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Key Holder
Key holder job in Santa Clara, CA
Join the Bold Side of Retail!
Key Holder - Westfield Valley Fair (on-site)
Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.
The Opportunity
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny's core values and service standards.
Your Daily Adventures
Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and e-mail addresses.
Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member's level of Product Knowledge and the ability to communicate it to customers.
Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
Analyze customer profiles, buying trends, and competitive information to impact and drive business.
Manage and monitor Loss Prevention.
Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
Manage and communicate merchandise opportunities to the store manager.
Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny's standards.
Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
Assist with all other duties as required by the store manager.
Work collaboratively with all other Psycho Bunny team members to achieve goals.
Your Toolkit
1-year minimum retail management experience
You must be able to work a flexible schedule, including nights, weekends, and holidays.
You have strong communication skills and can foster a customer-focused selling culture.
Compensation
The salary will be determined based on your work location, knowledge, skills, and competencies.
Why Choose the Psycho Bunny Life?
Sweet discount on the coolest fits
Room to grow in a rapidly expanding brand
Surrounded by smart and passionate people
Ready to Set a Bold Standard?
Apply now to join and show us what makes you uniquely bold!
Diversity & Inclusion
Are you excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.
Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.