Post job

Lead network specialist vs technical support specialist

The differences between lead network specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead network specialist and a technical support specialist. Additionally, a lead network specialist has an average salary of $99,922, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for a lead network specialist include switches, NOC and network performance. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Lead network specialist vs technical support specialist overview

Lead Network SpecialistTechnical Support Specialist
Yearly salary$99,922$48,667
Hourly rate$48.04$23.40
Growth rate5%10%
Number of jobs28,782157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 50%
Average age4342
Years of experience22

Lead network specialist vs technical support specialist salary

Lead network specialists and technical support specialists have different pay scales, as shown below.

Lead Network SpecialistTechnical Support Specialist
Average salary$99,922$48,667
Salary rangeBetween $72,000 And $138,000Between $30,000 And $76,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between lead network specialist and technical support specialist education

There are a few differences between a lead network specialist and a technical support specialist in terms of educational background:

Lead Network SpecialistTechnical Support Specialist
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Lead network specialist vs technical support specialist demographics

Here are the differences between lead network specialists' and technical support specialists' demographics:

Lead Network SpecialistTechnical Support Specialist
Average age4342
Gender ratioMale, 85.4% Female, 14.6%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 10.1% White, 62.8% American Indian and Alaska Native, 0.3%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between lead network specialist and technical support specialist duties and responsibilities

Lead network specialist example responsibilities.

  • Engineer and manage creation of co-registration Java modules for integration with Akamai streaming servers.
  • Provide support for T1, T3, DSL, LTE, WiMAX, VPN, CDMA.
  • Coordinate deployment and redeployment of PC's and SGI's.
  • Support for Cisco VOIP telephony system, and all relate infrastructure.
  • Maintain installation and testing of network servers, routers, and associate equipment.
  • Analyze Infoblox data to gather specific incident information regarding DHCP, DNS, and IP.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
  • Show more

Lead network specialist vs technical support specialist skills

Common lead network specialist skills
  • Switches, 8%
  • NOC, 6%
  • Network Performance, 6%
  • Firewall, 5%
  • DNS, 5%
  • Juniper, 4%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

Browse computer and mathematical jobs