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Lead teller vs banking associate

The differences between lead tellers and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $42,554 average annual salary of a lead teller.

The top three skills for a lead teller include customer service, financial transactions and cash handling. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.

Lead teller vs banking associate overview

Lead TellerBanking Associate
Yearly salary$42,554$81,890
Hourly rate$20.46$39.37
Growth rate-12%-12%
Number of jobs10,01518,919
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 63%
Average age3939
Years of experience--

What does a lead teller do?

A lead teller is an exceptional bank teller who performs various tasks in the bank. Lead tellers handle and supervise the team of tellers in the organization. They oversee the other tellers and see to it that jobs are correctly executed. Their duties include cash drawer maintenance, new teller training, and information communicator to bank officials. Also, they are the ones who interact with customers and resolve any bank-related problems that may arise.

What does a banking associate do?

A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.

Lead teller vs banking associate salary

Lead tellers and banking associates have different pay scales, as shown below.

Lead TellerBanking Associate
Average salary$42,554$81,890
Salary rangeBetween $22,000 And $78,000Between $47,000 And $141,000
Highest paying CityManchester, NJWhite Plains, NY
Highest paying stateNew JerseyNew York
Best paying companyWestern UnionCiti
Best paying industryFinanceFinance

Differences between lead teller and banking associate education

There are a few differences between a lead teller and a banking associate in terms of educational background:

Lead TellerBanking Associate
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common college--

Lead teller vs banking associate demographics

Here are the differences between lead tellers' and banking associates' demographics:

Lead TellerBanking Associate
Average age3939
Gender ratioMale, 24.1% Female, 75.9%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 8.5% Unknown, 3.3% Hispanic or Latino, 23.8% Asian, 6.8% White, 57.0% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between lead teller and banking associate duties and responsibilities

Lead teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Assist tellers with completion of CRT and BSA forms.
  • Prepare and review currency transaction, secrecy act, and monetary instrument reports.
  • Ensure tellers are aware of BSA requirements and the branch are compliant in transactions.
  • Separate currency, coins and check deposits receive from banks, ATM, and commercial customers providing accurate count by denomination.
  • Perform customer transactions, balance vault and ATM, assemble mailers, update mailing lists, order supplies for branch etc.
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Banking associate example responsibilities.

  • Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
  • Develop working relationships with clients by providing exceptional customer service while utilizing a focuse cross-sell strategy.
  • Follow up with customers regarding KYC and other account relate updates.
  • Analyze each movement in full detail while meeting all SLA's.
  • Prepare UCC's for filing at the county and state level.
  • Monitor multiple cases while keeping track of SLA's and B2B communications.
  • Show more

Lead teller vs banking associate skills

Common lead teller skills
  • Customer Service, 15%
  • Financial Transactions, 8%
  • Cash Handling, 8%
  • Customer Interaction, 7%
  • Product Knowledge, 7%
  • Security Procedures, 5%
Common banking associate skills
  • Excellent Interpersonal, 41%
  • Strong Customer Service, 29%
  • Financial Transactions, 15%
  • Financial Services, 1%
  • PowerPoint, 1%
  • Financial Solutions, 1%

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