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The differences between lead tellers and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $42,554 average annual salary of a lead teller.
The top three skills for a lead teller include customer service, financial transactions and cash handling. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.
| Lead Teller | Banking Associate | |
| Yearly salary | $42,554 | $81,890 |
| Hourly rate | $20.46 | $39.37 |
| Growth rate | -12% | -12% |
| Number of jobs | 10,015 | 18,919 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 63% |
| Average age | 39 | 39 |
| Years of experience | - | - |
A lead teller is an exceptional bank teller who performs various tasks in the bank. Lead tellers handle and supervise the team of tellers in the organization. They oversee the other tellers and see to it that jobs are correctly executed. Their duties include cash drawer maintenance, new teller training, and information communicator to bank officials. Also, they are the ones who interact with customers and resolve any bank-related problems that may arise.
A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.
Lead tellers and banking associates have different pay scales, as shown below.
| Lead Teller | Banking Associate | |
| Average salary | $42,554 | $81,890 |
| Salary range | Between $22,000 And $78,000 | Between $47,000 And $141,000 |
| Highest paying City | Manchester, NJ | White Plains, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Western Union | Citi |
| Best paying industry | Finance | Finance |
There are a few differences between a lead teller and a banking associate in terms of educational background:
| Lead Teller | Banking Associate | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between lead tellers' and banking associates' demographics:
| Lead Teller | Banking Associate | |
| Average age | 39 | 39 |
| Gender ratio | Male, 24.1% Female, 75.9% | Male, 41.8% Female, 58.2% |
| Race ratio | Black or African American, 8.5% Unknown, 3.3% Hispanic or Latino, 23.8% Asian, 6.8% White, 57.0% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |