Lead teller vs collection teller

The differences between lead tellers and collection tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead teller has an average salary of $42,554, which is higher than the $31,959 average annual salary of a collection teller.

The top three skills for a lead teller include customer service, financial transactions and cash handling. The most important skills for a collection teller are customer service, financial products, and travelers checks.

Lead teller vs collection teller overview

	Lead Teller	Collection Teller
Yearly salary	$42,554	$31,959
Hourly rate	$20.46	$15.36
Growth rate	-12%	-12%
Number of jobs	10,015	11,728
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 33%
Average age	39	39
Years of experience	-	-

Lead teller vs collection teller salary

Lead tellers and collection tellers have different pay scales, as shown below.

	Lead Teller	Collection Teller
Average salary	$42,554	$31,959
Salary range	Between $22,000 And $78,000	Between $26,000 And $39,000
Highest paying City	Manchester, NJ	-
Highest paying state	New Jersey	-
Best paying company	Western Union	-
Best paying industry	Finance	-

Differences between lead teller and collection teller education

There are a few differences between a lead teller and a collection teller in terms of educational background:

	Lead Teller	Collection Teller
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 33%
Most common major	Business	Business
Most common college	-	-

Lead teller vs collection teller demographics

Here are the differences between lead tellers' and collection tellers' demographics:

	Lead Teller	Collection Teller
Average age	39	39
Gender ratio	Male, 24.1% Female, 75.9%	Male, 15.0% Female, 85.0%
Race ratio	Black or African American, 8.5% Unknown, 3.3% Hispanic or Latino, 23.8% Asian, 6.8% White, 57.0% American Indian and Alaska Native, 0.6%	Black or African American, 8.7% Unknown, 3.1% Hispanic or Latino, 24.2% Asian, 6.7% White, 56.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between lead teller and collection teller duties and responsibilities

Lead teller example responsibilities.

Achieve quarterly sale goals through upselling and referrals to financial specialist.
Assist tellers with completion of CRT and BSA forms.
Prepare and review currency transaction, secrecy act, and monetary instrument reports.
Ensure tellers are aware of BSA requirements and the branch are compliant in transactions.
Separate currency, coins and check deposits receive from banks, ATM, and commercial customers providing accurate count by denomination.
Perform customer transactions, balance vault and ATM, assemble mailers, update mailing lists, order supplies for branch etc.

Collection teller example responsibilities.

Calculate gross revenue by location and managing the data in AS400.
Post payments online (AS400).
Type and process Hud-1 forms, applications, and debt-to-income ratio forms.
Assist in processing department in Atm deposits, and encoding of checks, and balancing of branch debits and credits.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Interpret and accurately process customer requests and transactions according to TCF guidelines.

Lead teller vs collection teller skills

Common lead teller skills

Customer Service, 15%
Financial Transactions, 8%
Cash Handling, 8%
Customer Interaction, 7%
Product Knowledge, 7%
Security Procedures, 5%

Common collection teller skills

Customer Service, 32%
Financial Products, 11%
Travelers Checks, 10%
Delinquent Accounts, 8%
Payment Arrangements, 4%
Wire Transfers, 4%