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Lead teller vs senior teller

The differences between lead tellers and senior tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior teller has an average salary of $45,334, which is higher than the $42,554 average annual salary of a lead teller.

The top three skills for a lead teller include customer service, financial transactions and cash handling. The most important skills for a senior teller are team support, excellent client, and quality customer service.

Lead teller vs senior teller overview

Lead TellerSenior Teller
Yearly salary$42,554$45,334
Hourly rate$20.46$21.80
Growth rate-12%-12%
Number of jobs10,0158,846
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 45%
Average age3939
Years of experience--

What does a lead teller do?

A lead teller is an exceptional bank teller who performs various tasks in the bank. Lead tellers handle and supervise the team of tellers in the organization. They oversee the other tellers and see to it that jobs are correctly executed. Their duties include cash drawer maintenance, new teller training, and information communicator to bank officials. Also, they are the ones who interact with customers and resolve any bank-related problems that may arise.

What does a senior teller do?

A senior teller oversees banking operations, mainly focusing on the performance of tellers. Aside from designating tasks, they are also responsible for maintaining ATMs and cash drawers, providing vault access, and coordinating with other bank officials. A senior teller must address and investigate any discrepancies or concerns, resolving them in a timely and professional manner. Furthermore, as a senior on the team, they must lead junior tellers into being an efficient part of the workforce, all while implementing its policies and regulations.

Lead teller vs senior teller salary

Lead tellers and senior tellers have different pay scales, as shown below.

Lead TellerSenior Teller
Average salary$42,554$45,334
Salary rangeBetween $22,000 And $78,000Between $23,000 And $87,000
Highest paying CityManchester, NJArlington, VA
Highest paying stateNew JerseyNew Jersey
Best paying companyWestern UnionNorthern Trust
Best paying industryFinanceFinance

Differences between lead teller and senior teller education

There are a few differences between a lead teller and a senior teller in terms of educational background:

Lead TellerSenior Teller
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college--

Lead teller vs senior teller demographics

Here are the differences between lead tellers' and senior tellers' demographics:

Lead TellerSenior Teller
Average age3939
Gender ratioMale, 24.1% Female, 75.9%Male, 21.2% Female, 78.8%
Race ratioBlack or African American, 8.5% Unknown, 3.3% Hispanic or Latino, 23.8% Asian, 6.8% White, 57.0% American Indian and Alaska Native, 0.6%Black or African American, 9.1% Unknown, 3.4% Hispanic or Latino, 23.2% Asian, 7.0% White, 56.8% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between lead teller and senior teller duties and responsibilities

Lead teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Assist tellers with completion of CRT and BSA forms.
  • Prepare and review currency transaction, secrecy act, and monetary instrument reports.
  • Ensure tellers are aware of BSA requirements and the branch are compliant in transactions.
  • Separate currency, coins and check deposits receive from banks, ATM, and commercial customers providing accurate count by denomination.
  • Perform customer transactions, balance vault and ATM, assemble mailers, update mailing lists, order supplies for branch etc.
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Senior teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Uncover additional cross-sell opportunities with current clients
  • Handle additional teller responsibilities including ATM balancing and coin machine operations.
  • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
  • Reconcile daily accounts to balance ATM transactions, including preparing and analyzing relevant reports.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
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Lead teller vs senior teller skills

Common lead teller skills
  • Customer Service, 15%
  • Financial Transactions, 8%
  • Cash Handling, 8%
  • Customer Interaction, 7%
  • Product Knowledge, 7%
  • Security Procedures, 5%
Common senior teller skills
  • Team Support, 9%
  • Excellent Client, 8%
  • Quality Customer Service, 8%
  • Loan Payments, 7%
  • ATM, 6%
  • Cash Handling, 6%

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