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Lead teller vs teller supervisor

The differences between lead tellers and teller supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead teller has an average salary of $42,554, which is higher than the $39,971 average annual salary of a teller supervisor.

The top three skills for a lead teller include customer service, financial transactions and cash handling. The most important skills for a teller supervisor are security procedures, quality customer service, and ATM.

Lead teller vs teller supervisor overview

Lead TellerTeller Supervisor
Yearly salary$42,554$39,971
Hourly rate$20.46$19.22
Growth rate-12%-12%
Number of jobs10,0159,742
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 42%
Average age3939
Years of experience--

What does a lead teller do?

A lead teller is an exceptional bank teller who performs various tasks in the bank. Lead tellers handle and supervise the team of tellers in the organization. They oversee the other tellers and see to it that jobs are correctly executed. Their duties include cash drawer maintenance, new teller training, and information communicator to bank officials. Also, they are the ones who interact with customers and resolve any bank-related problems that may arise.

What does a teller supervisor do?

A teller supervisor oversees tellers' performance in banks, ensuring that they provide quality service to clients. They are also responsible for assessing workforce performances, handling issues and concerns, delegating tasks, and even managing teller schedules. Aside from supervising employees, a teller supervisor may also assist clients in depositing and withdrawing funds, opening and closing accounts, and even offering products and services. As a supervisor, it is essential to lead and encourage tellers to reach goals while implementing the bank's policies and regulations.

Lead teller vs teller supervisor salary

Lead tellers and teller supervisors have different pay scales, as shown below.

Lead TellerTeller Supervisor
Average salary$42,554$39,971
Salary rangeBetween $22,000 And $78,000Between $23,000 And $67,000
Highest paying CityManchester, NJ-
Highest paying stateNew Jersey-
Best paying companyWestern Union-
Best paying industryFinance-

Differences between lead teller and teller supervisor education

There are a few differences between a lead teller and a teller supervisor in terms of educational background:

Lead TellerTeller Supervisor
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common college--

Lead teller vs teller supervisor demographics

Here are the differences between lead tellers' and teller supervisors' demographics:

Lead TellerTeller Supervisor
Average age3939
Gender ratioMale, 24.1% Female, 75.9%Male, 18.9% Female, 81.1%
Race ratioBlack or African American, 8.5% Unknown, 3.3% Hispanic or Latino, 23.8% Asian, 6.8% White, 57.0% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.9% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between lead teller and teller supervisor duties and responsibilities

Lead teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Assist tellers with completion of CRT and BSA forms.
  • Prepare and review currency transaction, secrecy act, and monetary instrument reports.
  • Ensure tellers are aware of BSA requirements and the branch are compliant in transactions.
  • Separate currency, coins and check deposits receive from banks, ATM, and commercial customers providing accurate count by denomination.
  • Perform customer transactions, balance vault and ATM, assemble mailers, update mailing lists, order supplies for branch etc.
  • Show more

Teller supervisor example responsibilities.

  • Assist the teller's with end of day procedures including imaging daily work, balancing teller drawers and balancing the ATM.
  • Select for key responsibility as a vault teller and ATM teller, handling the delivery and shipping of large cash shipments.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Mentore emerging school leaders in leadership programs to develop leadership pipeline.

Lead teller vs teller supervisor skills

Common lead teller skills
  • Customer Service, 15%
  • Financial Transactions, 8%
  • Cash Handling, 8%
  • Customer Interaction, 7%
  • Product Knowledge, 7%
  • Security Procedures, 5%
Common teller supervisor skills
  • Security Procedures, 13%
  • Quality Customer Service, 10%
  • ATM, 6%
  • Bank Policies, 6%
  • Cash Handling, 4%
  • Customer Transactions, 4%

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