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Loan clerk vs loan services representative

The differences between loan clerks and loan services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a loan clerk and a loan services representative. Additionally, a loan services representative has an average salary of $38,603, which is higher than the $26,552 average annual salary of a loan clerk.

The top three skills for a loan clerk include customer service, loan payments and financial data. The most important skills for a loan services representative are customer service, loan payments, and outbound calls.

Loan clerk vs loan services representative overview

Loan ClerkLoan Services Representative
Yearly salary$26,552$38,603
Hourly rate$12.77$18.56
Growth rate-3%-3%
Number of jobs75,10185,475
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 47%
Average age4242
Years of experience44

Loan clerk vs loan services representative salary

Loan clerks and loan services representatives have different pay scales, as shown below.

Loan ClerkLoan Services Representative
Average salary$26,552$38,603
Salary rangeBetween $19,000 And $35,000Between $15,000 And $98,000
Highest paying CityNewark, NJBaltimore, MD
Highest paying stateCaliforniaNew York
Best paying companyUFCUJersey Shore State Bank
Best paying industryFinanceFinance

Differences between loan clerk and loan services representative education

There are a few differences between a loan clerk and a loan services representative in terms of educational background:

Loan ClerkLoan Services Representative
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Loan clerk vs loan services representative demographics

Here are the differences between loan clerks' and loan services representatives' demographics:

Loan ClerkLoan Services Representative
Average age4242
Gender ratioMale, 16.9% Female, 83.1%Male, 26.8% Female, 73.2%
Race ratioBlack or African American, 12.9% Unknown, 4.7% Hispanic or Latino, 14.6% Asian, 7.0% White, 60.3% American Indian and Alaska Native, 0.5%Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 7.1% White, 59.4% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between loan clerk and loan services representative duties and responsibilities

Loan clerk example responsibilities.

  • Manage A/R transactions, prepare weekly account reconciliation's, perform research/ adjustments on A/P and A/R discrepancy accounts.
  • Monitor UCC filings and updates.
  • Prepare SBA loans using WordPrefect.
  • Record UCC filings on-line and by mail.
  • Review loan files, facilitate and verify loss mitigation application request, determine eligibility for clients requesting foreclosure financial assistance.
  • Work with HUD the VA and FHA to make sure all requirements are completed.
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Loan services representative example responsibilities.

  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Track, compile, and send HUD and VA binders off to respective government agency.
  • Approve final numbers on HUD closing contract, turn in final sign contract to lender for funding.
  • Provide research support functions to management and sales representatives on check copies, ACH maintenance and speed-pay income.
  • Complete address changes, respond to emails, opt out requests, return mail, ACH inquiries and enrollment.
  • Provide internal and external customers with require foreclosure documents while meeting require deadlines.
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Loan clerk vs loan services representative skills

Common loan clerk skills
  • Customer Service, 22%
  • Loan Payments, 12%
  • Financial Data, 10%
  • Mortgage Loans, 5%
  • Credit Reports, 4%
  • General Ledger Accounts, 3%
Common loan services representative skills
  • Customer Service, 24%
  • Loan Payments, 19%
  • Outbound Calls, 4%
  • Escrow Accounts, 4%
  • Mortgage Loans, 3%
  • ACH, 2%

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