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The differences between loss mitigation specialists and account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a loss mitigation specialist and an account specialist. Additionally, a loss mitigation specialist has an average salary of $43,251, which is higher than the $42,586 average annual salary of an account specialist.
The top three skills for a loss mitigation specialist include customer service, loan modifications and foreclosure process. The most important skills for an account specialist are customer service, patients, and account management.
| Loss Mitigation Specialist | Account Specialist | |
| Yearly salary | $43,251 | $42,586 |
| Hourly rate | $20.79 | $20.47 |
| Growth rate | -8% | -8% |
| Number of jobs | 7,596 | 116,010 |
| Job satisfaction | 3.67 | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 54% |
| Average age | 46 | 46 |
| Years of experience | 12 | 12 |
A loss mitigation specialist is responsible for evaluating outstanding debts, assisting the mortgage owner on minimizing losses by reviewing potential risks before settling a mutual agreement for the debtor and the bank. Loss mitigation specialists analyze financial documents and account statements, determining the property value, and assess the debtor's credit ratings. They also negotiate on payment plans, ensuring that the debtor understands the terms and conditions to prevent further financial damage. A loss mitigation specialist must have excellent knowledge of the financial industry, including banking products and services.
An account specialist is responsible for reaching out to customers or potential clients through calls, emails, and other forms of correspondence to secure sales and strengthen business relations. An account specialist may also perform other tasks such as arranging appointment schedules with clients, providing price quotes and responding to further inquiries, process orders, generating sales leads, and handling complaints and resolving issues. Furthermore, an account specialist may also be involved in developing strategies, finding new opportunities, producing and completing necessary documents, and preparing reports, all in adherence to the company's policies and regulations.
Loss mitigation specialists and account specialists have different pay scales, as shown below.
| Loss Mitigation Specialist | Account Specialist | |
| Average salary | $43,251 | $42,586 |
| Salary range | Between $34,000 And $54,000 | Between $28,000 And $62,000 |
| Highest paying City | Virginia Beach, VA | Washington, DC |
| Highest paying state | Maryland | Virginia |
| Best paying company | Accenture | Microsoft |
| Best paying industry | Professional | Finance |
There are a few differences between a loss mitigation specialist and an account specialist in terms of educational background:
| Loss Mitigation Specialist | Account Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between loss mitigation specialists' and account specialists' demographics:
| Loss Mitigation Specialist | Account Specialist | |
| Average age | 46 | 46 |
| Gender ratio | Male, 40.4% Female, 59.6% | Male, 32.2% Female, 67.8% |
| Race ratio | Black or African American, 13.9% Unknown, 3.9% Hispanic or Latino, 20.7% Asian, 3.4% White, 57.6% American Indian and Alaska Native, 0.5% | Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 8% |