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Network communications analyst vs network support technician

The differences between network communications analysts and network support technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a network communications analyst has an average salary of $68,454, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a network communications analyst include firewall, switches and troubleshoot. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Network communications analyst vs network support technician overview

Network Communications AnalystNetwork Support Technician
Yearly salary$68,454$48,622
Hourly rate$32.91$23.38
Growth rate5%5%
Number of jobs38,527120,245
Job satisfaction-5
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 50%
Average age4543
Years of experience-2

Network communications analyst vs network support technician salary

Network communications analysts and network support technicians have different pay scales, as shown below.

Network Communications AnalystNetwork Support Technician
Average salary$68,454$48,622
Salary rangeBetween $49,000 And $95,000Between $38,000 And $61,000
Highest paying City-Troy, NY
Highest paying state-Rhode Island
Best paying company-Microsoft
Best paying industry-Technology

Differences between network communications analyst and network support technician education

There are a few differences between a network communications analyst and a network support technician in terms of educational background:

Network Communications AnalystNetwork Support Technician
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Network communications analyst vs network support technician demographics

Here are the differences between network communications analysts' and network support technicians' demographics:

Network Communications AnalystNetwork Support Technician
Average age4543
Gender ratioMale, 78.6% Female, 21.4%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 14.0% Asian, 10.3% White, 61.0% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage7%9%

Differences between network communications analyst and network support technician duties and responsibilities

Network communications analyst example responsibilities.

  • Implement and manage Linux base network monitoring and auditing.
  • Install, configure and troubleshoot all windows base hardware and/or software issues.
  • Provide support with stationary VTC infrastructure equipment as well as extending software to LAN wall jack.
  • Configure the network switches and build out the new network architecture for the hospital by creating new VLANS for each floor.
  • Install and implementation various types of servers/computers, printers, and networking equipment effectively provide quality service and installation for customers.
  • Integrate new legacy BSC's in Iowa and Michigan.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Network communications analyst vs network support technician skills

Common network communications analyst skills
  • Firewall, 10%
  • Switches, 8%
  • Troubleshoot, 8%
  • Routers, 8%
  • Lan, 7%
  • VPN, 6%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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