Network infrastructure manager vs network support technician

Differences between network infrastructure manager and network support technician duties and responsibilities

Network infrastructure manager example responsibilities.

• Lead program redesigning customer VoIP with ATT.
• Manage day to day Microsoft, Cisco and Linux environments for billion dollar commercial real estate firm.
• Manage venture partners and acquisitions circuit provisioning to integrate business functions onto a single global domain.
• Reduce projected labor and capital costs by $500K through LAN redesign and virtualization initiatives.
• Implement TACACS+ AAA for all Cisco routers, switches, and firewalls connecting to a centralize Cisco ACS device.
• Install, maintain and troubleshoot switches and routers in order to keep up with the growth of the company.
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Network support technician example responsibilities.

• Assist in managing Nortel CS1000 phone system.
• Manage a technician scheduling system base on Linux.
• Manage SQL database moves, updates, backups, for end users ,.
• Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
• Manage all VoIP technology and phone configuration.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
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