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The differences between network operations analysts and network support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network operations analyst and a network support analyst. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $67,814 average annual salary of a network operations analyst.
The top three skills for a network operations analyst include network operations, troubleshoot and switches. The most important skills for a network support analyst are troubleshoot, switches, and routers.
| Network Operations Analyst | Network Support Analyst | |
| Yearly salary | $67,814 | $83,921 |
| Hourly rate | $32.60 | $40.35 |
| Growth rate | 5% | 5% |
| Number of jobs | 114,075 | 118,825 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 53% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
Network operations analysts are information technology (IT) professionals who provide technical analysis on the issues and outages occurring across the network system of an organization. These analysts must manage the organization's technical teams to provide timely response to all incidents, outages, and performance alerts while categorizing those issues. They are required to review performance for various systems and report any trends in hardware and application performance to their assist senior technical personnel. Network operations analysts must also notify their clients and third-party service providers about issues and remediation status.
Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.
Network operations analysts and network support analysts have different pay scales, as shown below.
| Network Operations Analyst | Network Support Analyst | |
| Average salary | $67,814 | $83,921 |
| Salary range | Between $50,000 And $91,000 | Between $54,000 And $128,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | BP America Inc | Meta |
| Best paying industry | Utilities | Technology |
There are a few differences between a network operations analyst and a network support analyst in terms of educational background:
| Network Operations Analyst | Network Support Analyst | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 53% |
| Most common major | Business | Computer Science |
| Most common college | University of Pennsylvania | Massachusetts Institute of Technology |
Here are the differences between network operations analysts' and network support analysts' demographics:
| Network Operations Analyst | Network Support Analyst | |
| Average age | 43 | 43 |
| Gender ratio | Male, 80.6% Female, 19.4% | Male, 84.3% Female, 15.7% |
| Race ratio | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.5% White, 63.6% American Indian and Alaska Native, 0.3% | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |