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The differences between network operations analysts and network support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network operations analyst and a network support engineer. Additionally, a network support engineer has an average salary of $86,406, which is higher than the $67,814 average annual salary of a network operations analyst.
The top three skills for a network operations analyst include network operations, troubleshoot and switches. The most important skills for a network support engineer are switches, network support, and OSPF.
| Network Operations Analyst | Network Support Engineer | |
| Yearly salary | $67,814 | $86,406 |
| Hourly rate | $32.60 | $41.54 |
| Growth rate | 5% | 5% |
| Number of jobs | 114,075 | 113,476 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 64% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
Network operations analysts are information technology (IT) professionals who provide technical analysis on the issues and outages occurring across the network system of an organization. These analysts must manage the organization's technical teams to provide timely response to all incidents, outages, and performance alerts while categorizing those issues. They are required to review performance for various systems and report any trends in hardware and application performance to their assist senior technical personnel. Network operations analysts must also notify their clients and third-party service providers about issues and remediation status.
A network support engineer is an information technology expert who designs and develops computer systems, ensuring efficiency and smooth workflow. Among their responsibilities include performing installations and upgrades, configuring networks, troubleshooting issues, gathering and analyzing data to identify areas needing improvement, and recommending strategies to optimize network operations. They must also provide technical support to staff, address issues and concerns, conduct inspections, and perform repairs. Moreover, a network support engineer must regularly monitor networks while implementing the company's security and safety standards.
Network operations analysts and network support engineers have different pay scales, as shown below.
| Network Operations Analyst | Network Support Engineer | |
| Average salary | $67,814 | $86,406 |
| Salary range | Between $50,000 And $91,000 | Between $66,000 And $112,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | BP America Inc | Meta |
| Best paying industry | Utilities | Technology |
There are a few differences between a network operations analyst and a network support engineer in terms of educational background:
| Network Operations Analyst | Network Support Engineer | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 64% |
| Most common major | Business | Electrical Engineering |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between network operations analysts' and network support engineers' demographics:
| Network Operations Analyst | Network Support Engineer | |
| Average age | 43 | 43 |
| Gender ratio | Male, 80.6% Female, 19.4% | Male, 89.2% Female, 10.8% |
| Race ratio | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.5% White, 63.6% American Indian and Alaska Native, 0.3% | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |