Network operations analyst vs noc technician

The differences between network operations analysts and noc technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network operations analyst and a noc technician. Additionally, a network operations analyst has an average salary of $67,814, which is higher than the $45,884 average annual salary of a noc technician.

The top three skills for a network operations analyst include network operations, troubleshoot and switches. The most important skills for a noc technician are customer service, troubleshoot, and network operations.

Network operations analyst vs noc technician overview

	Network Operations Analyst	NOC Technician
Yearly salary	$67,814	$45,884
Hourly rate	$32.60	$22.06
Growth rate	5%	5%
Number of jobs	114,075	48,270
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 50%
Average age	43	43
Years of experience	2	2

What does a network operations analyst do?

Network operations analysts are information technology (IT) professionals who provide technical analysis on the issues and outages occurring across the network system of an organization. These analysts must manage the organization's technical teams to provide timely response to all incidents, outages, and performance alerts while categorizing those issues. They are required to review performance for various systems and report any trends in hardware and application performance to their assist senior technical personnel. Network operations analysts must also notify their clients and third-party service providers about issues and remediation status.

What does a noc technician do?

A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.

Network operations analyst vs noc technician salary

Network operations analysts and noc technicians have different pay scales, as shown below.

	Network Operations Analyst	NOC Technician
Average salary	$67,814	$45,884
Salary range	Between $50,000 And $91,000	Between $31,000 And $67,000
Highest paying City	San Francisco, CA	Washington, DC
Highest paying state	California	Maryland
Best paying company	BP America Inc	Duquesne Light Company
Best paying industry	Utilities	Professional

Differences between network operations analyst and noc technician education

There are a few differences between a network operations analyst and a noc technician in terms of educational background:

	Network Operations Analyst	NOC Technician
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 50%
Most common major	Business	Computer Information Systems
Most common college	University of Pennsylvania	University of Pennsylvania

Network operations analyst vs noc technician demographics

Here are the differences between network operations analysts' and noc technicians' demographics:

	Network Operations Analyst	NOC Technician
Average age	43	43
Gender ratio	Male, 80.6% Female, 19.4%	Male, 88.5% Female, 11.5%
Race ratio	Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.5% White, 63.6% American Indian and Alaska Native, 0.3%	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between network operations analyst and noc technician duties and responsibilities

Network operations analyst example responsibilities.

Coordinate and manage all vendor quotes per SLA to meet business needs.
Manage site to site VPN connectivity and configuration as well as DMZ configuration.
Manage technicians to perform circuit upgrades on Cisco routers and upgrades to voice over IP (VOIP).
Select to train on a new customer database system to facilitate managing client telecommunication data.
Monitor and perform root cause analysis on issues with corporate loop, distribution switches, and Internet routers.
Maintain the availability and support of UNIX, NT WIN2000 and WIN2003, and LINUX server operating systems.

Noc technician example responsibilities.

Manage troubleshooting for user side computer and Novell problems.
Manage windows server network configuration, disks and storage access requests.
Manage and administer VPNs using PPTP and GRE tunneling with TACLANE and FASTLANE encryption.
Install, setup, configure, manage and maintain desktop, laptop, and server equipment for multiple clients.
Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
Engineer and manage creation of co-registration Java modules for integration with Akamai streaming servers.

Network operations analyst vs noc technician skills

Common network operations analyst skills

Network Operations, 10%
Troubleshoot, 6%
Switches, 4%
Linux, 4%
Remedy, 4%
Routers, 4%

Common noc technician skills

Customer Service, 10%
Troubleshoot, 9%
Network Operations, 5%
Switches, 5%
Technical Support, 4%
Routers, 4%

Network Operations Analyst vs. similar jobs

Network Operations Analyst related careers

Network Operations Analyst related jobs

What similar roles do

Zippia Careers
Computer and Mathematical Industry
Network Operations Analyst
Network Operations Analyst vs NOC Technician

Updated January 8, 2025

Browse computer and mathematical jobs