Post job

Network operations manager vs network technician

The differences between network operations managers and network technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network operations manager and a network technician. Additionally, a network operations manager has an average salary of $98,658, which is higher than the $68,938 average annual salary of a network technician.

The top three skills for a network operations manager include network operations, project management and network infrastructure. The most important skills for a network technician are customer service, switches, and troubleshoot.

Network operations manager vs network technician overview

Network Operations ManagerNetwork Technician
Yearly salary$98,658$68,938
Hourly rate$47.43$33.14
Growth rate5%5%
Number of jobs86,38179,712
Job satisfaction-5
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 50%
Average age4343
Years of experience22

What does a network operations manager do?

Network operations managers are information technology (IT) professionals who are responsible for managing the operation and stability of an organization's network. These managers usually work with local area networks (LAN) or sometimes with wide area networks (WAN), where information can be shared in a building or between different locations. They serve as the middlemen between the IT department and the company's management team to provide an understanding of their IT needs. Network operations managers must also assist the human resource team in recruiting new employees and providing training related to the field of information technology.

What does a network technician do?

A network technician is responsible for system malfunction diagnosis and troubleshooting operations. Network technicians duties' include repairing damaged system components, analyzing computer systems and blueprints, installing network connections, and upgrading accessories for efficient operations. Other duties include assisting customers with technical issues, ensuring computer systems' privacy, creating documents of network issues and resolutions, and suggesting alternative equipment for network backups. A network technician must have a broad knowledge of the technology industry and mechanical processes, plus the ability to work under pressure with minimal supervision.

Network operations manager vs network technician salary

Network operations managers and network technicians have different pay scales, as shown below.

Network Operations ManagerNetwork Technician
Average salary$98,658$68,938
Salary rangeBetween $71,000 And $136,000Between $51,000 And $92,000
Highest paying CitySan Francisco, CAUrban Honolulu, HI
Highest paying stateCaliforniaHawaii
Best paying companyMetaApple
Best paying industryHospitalityFinance

Differences between network operations manager and network technician education

There are a few differences between a network operations manager and a network technician in terms of educational background:

Network Operations ManagerNetwork Technician
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Network operations manager vs network technician demographics

Here are the differences between network operations managers' and network technicians' demographics:

Network Operations ManagerNetwork Technician
Average age4343
Gender ratioMale, 84.7% Female, 15.3%Male, 87.3% Female, 12.7%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.4% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network operations manager and network technician duties and responsibilities

Network operations manager example responsibilities.

  • Manage replacement of outdate phone system with state of the art PBX system, implement voicemail and ACD functionality.
  • Manage all voice and data contracts as well as configuration, maintenance, and support of VPN connectivity to remote sites.
  • Generate RFP s, accept bids, negotiate contracts, manage contractors, and scrutinize invoices with the authority to approve.
  • Develop windows batch scripts to automate system administration tasks.
  • Lead vendor negotiations for worldwide computer network, and telecommunication contracts.
  • Manage large-scale SharePoint installation which manage SOX audit documentation for global organization.
  • Show more

Network technician example responsibilities.

  • Install and manage DHCP servers including setting up DHCP scopes, enabling DHCP clients, viewing and managing active leases.
  • Manage city wide IIS deployment.
  • Manage Virtualization system, using ESX server/client.
  • Install, configure and manage Symantec Antivirus on all network computers
  • Use Symantec BackupExec to manage and maintain all server backups and file restorations.
  • Manage company Cisco series routers, switches, and ASA firewall integrate into MPLS network.
  • Show more

Network operations manager vs network technician skills

Common network operations manager skills
  • Network Operations, 17%
  • Project Management, 6%
  • Network Infrastructure, 5%
  • Customer Service, 5%
  • Switches, 4%
  • NOC, 4%
Common network technician skills
  • Customer Service, 9%
  • Switches, 6%
  • Troubleshoot, 6%
  • Routers, 4%
  • Lan Wan, 3%
  • Lan, 3%

Browse computer and mathematical jobs