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Networking administrator lead vs help desk administrator

The differences between networking administrator leads and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a networking administrator lead and a help desk administrator. Additionally, a networking administrator lead has an average salary of $94,158, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a networking administrator lead include network hardware, routers and switches. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Networking administrator lead vs help desk administrator overview

Networking Administrator LeadHelp Desk Administrator
Yearly salary$94,158$49,798
Hourly rate$45.27$23.94
Growth rate5%5%
Number of jobs94,617130,180
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 52%
Average age4343
Years of experience22

Networking administrator lead vs help desk administrator salary

Networking administrator leads and help desk administrators have different pay scales, as shown below.

Networking Administrator LeadHelp Desk Administrator
Average salary$94,158$49,798
Salary rangeBetween $71,000 And $124,000Between $34,000 And $71,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Houlihan Lokey
Best paying industry-Finance

Differences between networking administrator lead and help desk administrator education

There are a few differences between a networking administrator lead and a help desk administrator in terms of educational background:

Networking Administrator LeadHelp Desk Administrator
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Networking administrator lead vs help desk administrator demographics

Here are the differences between networking administrator leads' and help desk administrators' demographics:

Networking Administrator LeadHelp Desk Administrator
Average age4343
Gender ratioMale, 86.2% Female, 13.8%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 10.3% White, 62.5% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between networking administrator lead and help desk administrator duties and responsibilities

Networking administrator lead example responsibilities.

  • Manage and support remote computing (VPN).
  • Recommend, install, manage, and secure college-wide network infrastructure including servers, storage, and switches.
  • Authore and implement procedures for managing three campus area networks, consisting of over 750 switches and 3,500 clients.
  • Plan and manage technical and operational activities associate with database administration of databases and associate servers.
  • Convert small business PBX users to new VOIP services.
  • Assign as lead for VOIP contract implementation project once approve.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Networking administrator lead vs help desk administrator skills

Common networking administrator lead skills
  • Network Hardware, 8%
  • Routers, 7%
  • Switches, 6%
  • SolarWinds, 6%
  • VMware, 6%
  • BGP, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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