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The differences between night auditors/front desk and desk assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor/front desk has an average salary of $30,799, which is higher than the $27,353 average annual salary of a desk assistant.
The top three skills for a night auditor/front desk include reservations, customer service and front desk operations. The most important skills for a desk assistant are customer service, residential life, and phone calls.
| Night Auditor/Front Desk | Desk Assistant | |
| Yearly salary | $30,799 | $27,353 |
| Hourly rate | $14.81 | $13.15 |
| Growth rate | - | - |
| Number of jobs | 75,445 | 25,019 |
| Job satisfaction | 3 | - |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 73% |
| Average age | 37 | 37 |
| Years of experience | - | - |
A night auditor, who may work as a front desk agent, is an individual responsible for evaluating the financial activities of a hotel by the end of the day. Night auditors are tasked to assess reports from the day shifts such as the accommodation report and the revenue report. As part of the front desk, night auditors must assist in checking-in guests and respond to complaints as needed. They can also act as a concierge by booking reservations for guests at local restaurants or entertainment venues.
A desk assistant is primarily responsible for providing customer service support through calls or desk appointments, ensuring client satisfaction. Typically, they are responsible for answering inquiries and correspondence, addressing issues and concerns, troubleshooting, and providing corrective measures or advice when necessary. Should the problems be challenging to handle, one can elevate the matter to a supervising manager. Moreover, a desk assistant may have clerical duties such as processing paperwork, maintaining documentation and a database, managing schedules, and updating systems.
Night auditors/front desk and desk assistants have different pay scales, as shown below.
| Night Auditor/Front Desk | Desk Assistant | |
| Average salary | $30,799 | $27,353 |
| Salary range | Between $24,000 And $38,000 | Between $12,000 And $61,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Massachusetts General Hospital |
| Best paying industry | - | - |
There are a few differences between a night auditor/front desk and a desk assistant in terms of educational background:
| Night Auditor/Front Desk | Desk Assistant | |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 73% |
| Most common major | Business | Psychology |
| Most common college | - | - |
Here are the differences between night auditors/front desk' and desk assistants' demographics:
| Night Auditor/Front Desk | Desk Assistant | |
| Average age | 37 | 37 |
| Gender ratio | Male, 39.8% Female, 60.2% | Male, 35.5% Female, 64.5% |
| Race ratio | Black or African American, 9.9% Unknown, 6.7% Hispanic or Latino, 18.6% Asian, 9.6% White, 53.6% American Indian and Alaska Native, 1.4% | Black or African American, 11.8% Unknown, 6.7% Hispanic or Latino, 16.6% Asian, 11.7% White, 51.9% American Indian and Alaska Native, 1.4% |
| LGBT Percentage | 13% | 13% |