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Night auditor/front desk vs front desk receptionist

The differences between night auditors/front desk and front desk receptionists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk receptionist has an average salary of $31,050, which is higher than the $30,799 average annual salary of a night auditor/front desk.

The top three skills for a night auditor/front desk include reservations, customer service and front desk operations. The most important skills for a front desk receptionist are patients, check-in, and phone calls.

Night auditor/front desk vs front desk receptionist overview

Night Auditor/Front DeskFront Desk Receptionist
Yearly salary$30,799$31,050
Hourly rate$14.81$14.93
Growth rate--
Number of jobs75,44582,593
Job satisfaction3-
Most common degreeBachelor's Degree, 31%High School Diploma, 33%
Average age3742
Years of experience-2

What does a night auditor/front desk do?

A night auditor, who may work as a front desk agent, is an individual responsible for evaluating the financial activities of a hotel by the end of the day. Night auditors are tasked to assess reports from the day shifts such as the accommodation report and the revenue report. As part of the front desk, night auditors must assist in checking-in guests and respond to complaints as needed. They can also act as a concierge by booking reservations for guests at local restaurants or entertainment venues.

What does a front desk receptionist do?

Front desk receptionists are usually the first contact of clients or visitors in an office or building. They are responsible for welcoming and receiving guests, documenting guests' arrival and updating the visitor logbook, informing hosts and other involved employees that the guests have arrived, and directing the guests to where they should go next. They also man telephone lines, schedule appointments, receive packages or mails, and answer office visitors' questions. Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.

Night auditor/front desk vs front desk receptionist salary

Night auditors/front desk and front desk receptionists have different pay scales, as shown below.

Night Auditor/Front DeskFront Desk Receptionist
Average salary$30,799$31,050
Salary rangeBetween $24,000 And $38,000Between $24,000 And $39,000
Highest paying City-Seattle, WA
Highest paying state-Alaska
Best paying company-SightMD
Best paying industry-Government

Differences between night auditor/front desk and front desk receptionist education

There are a few differences between a night auditor/front desk and a front desk receptionist in terms of educational background:

Night Auditor/Front DeskFront Desk Receptionist
Most common degreeBachelor's Degree, 31%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college--

Night auditor/front desk vs front desk receptionist demographics

Here are the differences between night auditors/front desk' and front desk receptionists' demographics:

Night Auditor/Front DeskFront Desk Receptionist
Average age3742
Gender ratioMale, 39.8% Female, 60.2%Male, 15.4% Female, 84.6%
Race ratioBlack or African American, 9.9% Unknown, 6.7% Hispanic or Latino, 18.6% Asian, 9.6% White, 53.6% American Indian and Alaska Native, 1.4%Black or African American, 10.6% Unknown, 4.5% Hispanic or Latino, 23.9% Asian, 6.4% White, 53.6% American Indian and Alaska Native, 0.9%
LGBT Percentage13%6%

Differences between night auditor/front desk and front desk receptionist duties and responsibilities

Night auditor/front desk example responsibilities.

  • Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
  • Attend to guest needs such as guest check-in/check-outs, reservations, PBX and attending to guest questions and needs.
  • Front desk responsibilities to assure a pleasant guest check-in/check-outs, reservations, PBX and attending to guest questions and needs.
  • Check in/out guests, assist with reservations, provide excellent customer service ensuring customer comfort and satisfaction.
  • Input fax reservations into computer, documenting all fax reservations ensuring credit/debit cards have been charge correctly.
  • Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
  • Show more

Front desk receptionist example responsibilities.

  • Accomplish computer work using a PMS system; OperaXpress.
  • Collect and distribute mail and packages, prepare FedEx shipments and manage online postage machine.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
  • Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
  • Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Show more

Night auditor/front desk vs front desk receptionist skills

Common night auditor/front desk skills
  • Reservations, 27%
  • Customer Service, 16%
  • Front Desk Operations, 8%
  • Room Charges, 5%
  • Guest Service, 5%
  • Guest Accounts, 3%
Common front desk receptionist skills
  • Patients, 23%
  • Check-In, 12%
  • Phone Calls, 10%
  • Reservations, 10%
  • Customer Service, 10%
  • Appointment Scheduling, 5%

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