Night auditor/front desk vs front desk staff

The differences between night auditors/front desk and front desk staff can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor/front desk has an average salary of $30,799, which is higher than the $28,916 average annual salary of a front desk staff.

The top three skills for a night auditor/front desk include reservations, customer service and front desk operations. The most important skills for a front desk staff are customer service, check-in, and facility tours.

Night auditor/front desk vs front desk staff overview

	Night Auditor/Front Desk	Front Desk Staff
Yearly salary	$30,799	$28,916
Hourly rate	$14.81	$13.90
Growth rate	-	-
Number of jobs	75,445	140,094
Job satisfaction	3	-
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 62%
Average age	37	37
Years of experience	-	-

Night auditor/front desk vs front desk staff salary

Night auditors/front desk and front desk staff have different pay scales, as shown below.

	Night Auditor/Front Desk	Front Desk Staff
Average salary	$30,799	$28,916
Salary range	Between $24,000 And $38,000	Between $21,000 And $38,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Univ Of Colorado-Colorado Spgs
Best paying industry	-	Education

Differences between night auditor/front desk and front desk staff education

There are a few differences between a night auditor/front desk and a front desk staff in terms of educational background:

	Night Auditor/Front Desk	Front Desk Staff
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	-	-

Night auditor/front desk vs front desk staff demographics

Here are the differences between night auditors/front desk' and front desk staff' demographics:

	Night Auditor/Front Desk	Front Desk Staff
Average age	37	37
Gender ratio	Male, 39.8% Female, 60.2%	Male, 34.1% Female, 65.9%
Race ratio	Black or African American, 9.9% Unknown, 6.7% Hispanic or Latino, 18.6% Asian, 9.6% White, 53.6% American Indian and Alaska Native, 1.4%	Black or African American, 9.3% Unknown, 6.6% Hispanic or Latino, 17.1% Asian, 10.8% White, 54.8% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between night auditor/front desk and front desk staff duties and responsibilities

Night auditor/front desk example responsibilities.

Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
Attend to guest needs such as guest check-in/check-outs, reservations, PBX and attending to guest questions and needs.
Front desk responsibilities to assure a pleasant guest check-in/check-outs, reservations, PBX and attending to guest questions and needs.
Check in/out guests, assist with reservations, provide excellent customer service ensuring customer comfort and satisfaction.
Input fax reservations into computer, documenting all fax reservations ensuring credit/debit cards have been charge correctly.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.

Front desk staff example responsibilities.

Manage agent work schedule base on call metrics to ensure that the desk exceeds contractual SLA agreements.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Update lobby display TV using PowerPoint program.
Create flyers with PowerPoint for career center events.
Develop daily SLA metrics reports for upper management.
Administrate office duties (answer phones, run errands, and file important documents).

Night auditor/front desk vs front desk staff skills

Common night auditor/front desk skills

Reservations, 27%
Customer Service, 16%
Front Desk Operations, 8%
Room Charges, 5%
Guest Service, 5%
Guest Accounts, 3%

Common front desk staff skills

Customer Service, 33%
Check-In, 15%
Facility Tours, 8%
Cleanliness, 7%
Strong Customer Service, 5%
Emergency Situations, 4%

Night Auditor/Front Desk vs. similar jobs

Night Auditor/Front Desk related careers

Night Auditor/Front Desk related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Night Auditor/Front Desk
Night Auditor/Front Desk vs Front Desk Staff

Updated January 8, 2025

Browse office and administrative jobs