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Night auditor jobs in Huntsville, AL

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  • Front Desk Clerk

    Tim Smith & Associates Insurance, Inc.

    Night auditor job in Bainbridge, GA

    We suggest you enter details here. Role Description This is a full-time, on-site role for a Front Desk Clerk located in Bainbridge, GA. The Front Desk Clerk will handle receptionist duties, greet and assist visitors, manage phone inquiries with professionalism, and provide administrative and clerical support. Other responsibilities include ensuring a welcoming environment, maintaining an organized front desk, and addressing client or visitor needs efficiently. Qualifications Proficiency in Receptionist Duties and Clerical Skills Strong Customer Service and Communication skills Ability to demonstrate excellent Phone Etiquette Detail-oriented with organizational and multitasking abilities Proficiency in basic office software (e.g., MS Office) is a plus High school diploma or equivalent; additional training or certification is a bonus
    $22k-27k yearly est. 3d ago
  • Guest Service & Sales Agent

    Great Wolf Lodge 4.2company rating

    Night auditor job in LaGrange, GA

    Pay: $15 per hour Incentive opportunities: Pack Members in this role may earn additional performance-based incentive pay. Recent averages reported for this position have ranged from $2-$5 per hour. As a Guest Service & Sales Agent, you're not just the first and last point of contact for our guests - you're also a key driver of revenue and guest satisfaction. In this dual role,you'll go beyond traditional check-in and check-out duties to actively promote suite upgrades, exclusive packages, and resort features that enhance the guest experience and support the Lodge's sales goals. Your ability to connect with guests, understand their needs, and confidently recommend personalized offerings will have a direct impact on both guest enjoyment and your earning potential. This role is ideal for individuals who excel in a fast-paced, guest-facing sales environment and are passionate about delivering exceptional stays while achieving optimal results. Join our Pack: * Grow your career: Launch or elevate your hospitality career in a role that builds the consultative sales skills and guest experience savvy needed to grow into a high-earning future in resort sales, operations, or guest services leadership. * Maximize Your Earnings: Take advantage of incentive opportunities tied directly to your performance - the better you serve and sell, the more you earn. * Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations, employee referral incentives and Great Wolf's Scholarship Program * Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership development training * Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program, and technology, and support through our Employee Assistance Program and Pack Member Relief Fund * Celebrate Your Uniqueness: Join a team that champions diversity and inclusion through programs that make everyone feel welcome and valued. Comprehensive Benefits Medical, Dental, Vision and Life insurance with HSA Mental Well-being and Telehealth resources 401K with employer match Paid vacation time off and parental leave Waterpark passes, vacation discounts and other perks Essential Duties & Responsibilities: Welcome and assist guests with check-in and check-out processes using property management systems Actively boost revenue by confidently promoting lodge offerings and upgrades through consultative, service-driven selling Engage guests in proactive conversations that uncover hidden needs, leading to add-on experiences and stronger satisfaction Respond to guest inquiries and special requests with warmth, accuracy, and a concierge-level approach to service Leverage mobile devices, self-service kiosks, and property software to deliver seamless, tech-enabled guest experiences Accurately verify guest identity, process secure payments, and manage billing with precision Maintain accurate records of guest stays, room assignments, and transactions Handle lost-and-found items with care and efficiency, ensuring proper documentation and guest follow-up Communicate guest needs and feedback to appropriate departments for timely resolution Keep the front desk and lobby area clean, organized, and welcoming to create a positive first and lasting impression Offer knowledgeable guidance on resort amenities, local attractions, and directions to help guests make the most of their stay Basic Qualifications & Skills: Flexibility with schedule, including nights, weekends, and holidays Strong previous customer service and/or sales experience Successful background check and drug screening Demonstrated empathy and a genuine desire to serve others; able to anticipate guest needs and turn moments of service into memorable experiences Enthusiastic, positive, proactive, and dependable Strong demonstrated teamwork and communication abilities Demonstrated multitasking and prioritization skills in a fast-paced environment Experience or ability to learn using mobile technology, front desk software, and self-service kiosks Preferred Skills & Qualities: High School Diploma or equivalent Able to effectively upsell and cross-sell resort offerings Strong consultative selling skills with the ability to tailor recommendations in real-time Ability to build rapport quickly and use storytelling or product knowledge to drive interest Physical Requirements Ability to stand and/or sit for extended periods and to walk, bend, reach, and stoop regularly during a shift Capable of lifting up to 30 lbs. Comfortable working in a busy, loud, and guest-facing environment with frequent distractions · Ability to speak clearly, listen and respond attentively in a dynamic, fast-paced setting Pay Rate: $$15 per hour /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $15 hourly 2d ago
  • Night Auditor/FrontDesk

    Avid Hotel By IHG

    Night auditor job in Madison, AL

    Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Paid time off Training & development Shivaay Group LLC is in search of a valuable candidate for our Front Desk Team. We are seeking individuals with a positive personality who has excellent communication and guest services skills. We provide great opportunities in the hospitality industry with chances to advance from within the company. In all departments we may require cross training, to allow better opportunities within the company. With this position you are fully responsible for personal information that is considered private and secure. Guest Service Representatives are the first and last face our guests see, which holds great value to our team. For these reasons, we are looking for the best individuals for this position. Full job description - Assist guest in any needs or requests they have. - Gain basic knowledge of the front desk operating system. - Check guest in and out efficiently - Answering phones in a professional manner. - Making reservations, taking messages for other departments and management, relaying all messages to the correct department, and assisting guest with billing and reservation concerns. - Clean and Neat organization of the work area. - Greeting guest in a friendly and professional manner. - May be required to stand for long periods of time while monitoring your work area. - Cleaning of common areas and rooms when necessary. - Stocking food and beverage items as needed. - Inform guest of any events, local attractions, local restaurants, services, and hotel facilities. - You will be self empowered to resolve Guest issues and complaints in a timely manner. - The system will require nightly Audits to be processed, and any account or reports needed to be communicated or completed. - Property walks as needed. Experience - Hotel customer service experience is preferred but not required. - Ability to manage guest in every situation including complaints in a calm and professional manner - Communication skills and excellent phone etiquette - Quick to learn a new system and structure. Experience in the hotel Operating Systems is a plus, but not required. - Bilingual or Multilingual skills (if applicable) are a plus - Ability to work flexible hours and days, including weekends and holidays - Capable of working in a fast-paced work environment, alone and with others. - Housekeeping Experience is a plus. - Work Location is in person required. Work Location: In-Person Job Type: Full-time and Part-time Requirements Must be authorized to work in the US. Must have reliable transportation. At least 1 year of hotel housekeeping experience preferred. Willing to work on weekends and holidays. Willing to do heavy lifting. Must be willing to go under background check. Benefits: Paid time off Employee Discount Medical Insurance Training Provided Direct Deposit Competitive Wage & Discretionary Bonus Program Schedule: 8 hour shift Night shift Weekends Monday to Friday Holidays Education: High school or equivalent (Required) Required: Must be 21 years of age. WORK ENVIRONMENT Working in a hotel, you must be comfortable working with other individuals in a shared opened space. No set deadlines, as duties and tasks can change daily. You must be able to prioritize your day based on the tasks provided and open to changes or additions to your job each day. Must be able to work well with others. Remaining customer friendly and professional throughout your work day. Hours and scheduling will vary from week-to-week basis and no amount of hours is guaranteed. This will be based on demand of business. PHYSICAL DEMANDS The duties required while performing this job are the ability to see, hear, reach, stand, stoop, bend, and crouch up to 8 hours on a daily basis. Must be able to push, pull, and lift up to 50 lbs. During your daily shift you will be required to stand, move, walk, bend and stoop regularly. Must be able to write
    $22k-27k yearly est. 2d ago
  • Night Auditor

    Yedla

    Night auditor job in Decatur, AL

    The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. DUTIES & RESPONSIBILITIES Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with company standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with company standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to company's standards. Maintain Front Office computer system operation according to company standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the security guards are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to company's standards. Maintain proper record keeping (i.e. log books etc.) to company's standards. Be familiar with all company's policies and procedures. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed. Train any new Night Auditors as requested by management. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening lobby area (property specific) Handle items for Lost and Found according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required Attend meetings as required by management. Perform any other duties as requested by the General Manager or any other member of management.
    $22k-27k yearly est. 60d+ ago
  • Part-time Night Auditor

    Aileron 3.9company rating

    Night auditor job in Brunswick, GA

    The Tru by Hilton Brunswick is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties. The Job A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions. Job Duties Include: Perform nightly balancing duties Process daily paperwork Complete shift reports Provide guests with excellent service throughout the night Occasionally tidy up the lobby and take out the trash What would make me successful in this role? Affinity for working independently Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants Requirements Attention to detail Hotel experience preferred Night Audit experience preferred Ability to work weekends and holidays About Us The Tru by Hilton is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-95, conveniently located just 8 miles from Downtown Historic Brunswick! We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Housekeeper Weekends Part-Time Job Details Job Type Part-time Brookfield, WI Description The Hampton Inn Brookfield/Milwaukee is looking for a part-time, Housekeeper to provide exceptional quality housekeeping services and enhance the overall guest experience on Saturdays and Sundays. The Job A typical day for a Housekeeper at the Hampton Inn starts around 8am when you receive your list of rooms to clean for the day. You will clean approximately 2-3 rooms per hour independently. As you are cleaning, your manager will inspect your rooms and send you back to fix anything that was missed. That extra set of eyes ensures that our guests are satisfied and more likely leave a tip. Job Duties Include: Clean and vacuum guest rooms Visually inspect rooms to ensure adherence to brand standards Respond to guest requests What would make me successful in this role? Passion for making things clean and tidy Motivated to enhance the guest experience Ability and preference to work independently Ability to work in a fast-paced environment Attention to detail and time management skills Ability to perform a physically active job Availability to work a flexible schedule: weekends and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before you get your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! Our Brookfield home is off I-94, within five minutes of Ascension Hospital, Priedeman Business Center, and local dining. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Attention to detail Hotel experience preferred Night Audit experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $13.00-$14.00 per hour
    $13-14 hourly 26d ago
  • Night Auditor

    Hampton Inn Tillman's Corner

    Night auditor job in Mobile, AL

    A & R Hospitality Group is looking for a Night Auditor who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality Management operates 21 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at ***************** The Night Auditor works at the front desk of the hotel and provides service to hotel guests and clients. The Night Auditor greets and checks in arriving guests and checks out departing guests. The Night Auditor provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. The agent will also perform any brand required tasks within the properties front desk system to process the hotels nightly audit. We are in search of qualified candidates who can excel at the following: ∙ Always maintain a professional appearance ∙ Register all incoming guests and ensure all pertinent information is obtained ∙ Assist in other departments as needed ∙ Address and resolve guest complaints in a timely manner ∙ Block incoming reservations based on guest requests and room availability ∙ Block arriving reservations of all groups ∙ Maintain cleanliness of the back office and front desk area ∙ Anticipate guest needs to have superior guest service ∙ Maintain confidentiality and security of proprietary company information and guest information ∙ Perform a nightly audit according to brand and A&R standards A&R benefits include: ∙ Competitive pay ∙ Paid vacation time ∙ Hotel discounts ∙ Employee Assistance Program ∙ Paid training ∙ Medical/Dental/Vision Insurance ∙ Supplemental Insurance Available ∙ Free Teladoc A &R Hospitality Management provides equal employment opportunities to all employees and applicants View all jobs at this company
    $22k-27k yearly est. 60d+ ago
  • Night Auditor

    Arbor Lodging 3.5company rating

    Night auditor job in Franklin, TN

    Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements: Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $26k-31k yearly est. 3d ago
  • Night Audit

    HIEX-McCalla

    Night auditor job in Birmingham, AL

    Holiday Inn Express in McCalla, AL is looking for a night auditor to join our strong team at this beautiful new property in the heart of McCalla. We are located on 4703 Bell Hill Rd. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Respond to guest complaints, requests and emergencies Reconcile all accounts and process the end of day audit in the property management system. Prepare registration cards and key cards for all next day reservations. Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Qualifications Opera System Experience Preferred Prior Night Audit Experience Preferred Must be able to work Friday and Saturday overnight from 11:30 pm to 7:30 am, and a couple of day shifts each week. Prior Hotel Experience Preferred. We are looking forward to hearing from you.
    $22k-27k yearly est. 60d+ ago
  • Night Auditor

    Auburn, Ram Hotels

    Night auditor job in Auburn, AL

    ←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Night Auditor Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $22k-27k yearly est. 60d+ ago
  • Night Auditor

    Mobile Home 2 Suites 4.4company rating

    Night auditor job in Mobile, AL

    A & R Hospitality Group is looking for a Night Manager who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality Management operates 21 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at ***************** The Night Manager works at the front desk of the hotel and provides service to hotel guests and clients. The Night Manager greets and checks in arriving guests and checks out departing guests. The Night Manager provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. The agent will also perform any brand required tasks within the properties front desk system to process the hotels nightly audit. We are in search of qualified candidates who can excel at the following: -Always maintain a professional appearance -Register all incoming guests and ensure all pertinent information is obtained - Assist in other departments as needed -Address and resolve guest complaints in a timely manner - Block incoming reservations based on guest requests and room availability - Block arriving reservations of all groups - Maintain cleanliness of the back office and front desk area - Anticipate guest needs to have superior guest service - Maintain confidentiality and security of proprietary company information and guest information ∙ Perform a nightly audit according to brand and A&R standards A&R benefits include: -Competitive pay - Paid vacation time -Hotel discounts -Employee Assistance Program - Paid training - Medical/Dental/Vision Insurance - Supplemental Insurance Available - Free Teladoc A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. View all jobs at this company
    $22k-27k yearly est. 60d+ ago
  • Night Auditor

    Tpghotelsandresorts

    Night auditor job in Tuscaloosa, AL

    Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $22k-27k yearly est. 3d ago
  • Night Auditor

    Robbinsre

    Night auditor job in Tuscaloosa, AL

    Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $22k-27k yearly est. 3d ago
  • Night Audit

    Home2 Suites Cullman

    Night auditor job in Cullman, AL

    Mansa Hospitality in Cullman, AL is looking for one night audit to join our 4 person strong team. Our ideal candidate is attentive, punctual, and reliable. Home2 Suites Cullman Responsibilities Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet the high standards of quality as set forth by the hotels brand. Qualifications Customer Service Computer experience We are looking forward to reading your application.
    $22k-27k yearly est. 60d+ ago
  • Night Auditor

    Towneplace Suites

    Night auditor job in Dothan, AL

    Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America, while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Night Auditor JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Night Auditor with us may be the job for you! Night Auditors ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Night Auditors will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! This role will also assist with questions or concerns and will provide the best resolution for our guests. In addition to taking care of our guests, Night Auditors ensure all overnight audit paperwork is complete, during their 11pm - 7am shift, and prepare for the hotel for morning. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms, coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Work the primary shift of 11pm - 7am, perform overnight audits with completion of paperwork, prepare lobby and breakfast where applicable. Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules, specifically 11pm - 7am · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company
    $21k-27k yearly est. 60d+ ago
  • Night Auditor/Safety Attendant. Live on-site

    Motel 6--Tacoma

    Night auditor job in Prattville, AL

    Job Responsibilities: Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business. Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready. Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions: Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests. Secures payment; verifies and adjusts billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests. Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keeps records of room availability/inventory management, and guests' accounts. Performs bookkeeping activities, such as running reports and posting payments to guest folios. Records guest comments or complaints, referring customers to General Manager as necessary. Contacts head room attendant or maintenance staff when guests report problems. Responds to emergency situations. Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, and stairways to WoodSpring standards. Assist guests checking in or out as directed by the General Manager. Keeps store rooms in clean, safe, and organized condition at all times. Assists other employees in completing their respective duties to achieve guest ready rooms, public areas, and outstanding customer service. Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits. Completes night audit entry. Works in laundry room area loading and unloading washers and dryers and folding items. Notifies General Manager or Maintenance Technician of any major repairs. Provides inventory management to ensure property is equipped with necessary parts and supplies. Serves as Manager-on-Duty in General Manager and/or Lead GSR absence. Inspects/stocks housekeeping carts for service preparedness. Inspects rooms for guest readiness. Consists of a combination of regular desk scheduled hours and on-call hours. Covers on call duties during closed desk hours and responds to guest emergencies, check ins or other service requests. Other duties as assigned. Essential Functions are not all inclusive; other duties may be assigned. Competencies: Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Communication - Convey information clearly, correctly, and succinctly. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: High school diploma or equivalent. Prior guest service experience in a hotel is preferred. Must have computer skills; the ability to access and accurately input information into a computer system. Must maintain a professional appearance and demeanor. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.
    $22k-27k yearly est. Auto-Apply 5d ago
  • Night Auditor/Safety Attendant. Live on-site

    Woodspring Suites Prattville

    Night auditor job in Prattville, AL

    Job Description Job Responsibilities: Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business. Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready. Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions: Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests. Secures payment; verifies and adjusts billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests. Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keeps records of room availability/inventory management, and guests' accounts. Performs bookkeeping activities, such as running reports and posting payments to guest folios. Records guest comments or complaints, referring customers to General Manager as necessary. Contacts head room attendant or maintenance staff when guests report problems. Responds to emergency situations. Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, and stairways to WoodSpring standards. Assist guests checking in or out as directed by the General Manager. Keeps store rooms in clean, safe, and organized condition at all times. Assists other employees in completing their respective duties to achieve guest ready rooms, public areas, and outstanding customer service. Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits. Completes night audit entry. Works in laundry room area loading and unloading washers and dryers and folding items. Notifies General Manager or Maintenance Technician of any major repairs. Provides inventory management to ensure property is equipped with necessary parts and supplies. Serves as Manager-on-Duty in General Manager and/or Lead GSR absence. Inspects/stocks housekeeping carts for service preparedness. Inspects rooms for guest readiness. Consists of a combination of regular desk scheduled hours and on-call hours. Covers on call duties during closed desk hours and responds to guest emergencies, check ins or other service requests. Other duties as assigned. Essential Functions are not all inclusive; other duties may be assigned. Competencies: Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Communication - Convey information clearly, correctly, and succinctly. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: High school diploma or equivalent. Prior guest service experience in a hotel is preferred. Must have computer skills; the ability to access and accurately input information into a computer system. Must maintain a professional appearance and demeanor. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.
    $22k-27k yearly est. 5d ago
  • Night Auditor

    Holiday Inn Roswell 4.3company rating

    Night auditor job in Roswell, GA

    Raines Co. - Your Future is Now! The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Uses suggestive selling techniques to sell room nights, increase occupancy and revenue Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guest preferences and special requests Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Handles group arrivals and pre-registers each guest Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Ensures Front desk log (book or system) is read and updated Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Balances accounts from the day shifts Checks all payment methods are up to date and correspond to the rooms they are on file with Posts transactions from outlets to appropriate rooms or ledger accounts Verify that all end of day work has been performed Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day Enter room cleans in Hotel Effectiveness Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Prior experience in the hospitality industry as a front desk agent or night auditor preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Associate's degree in Business Administration, Hospitality or related major preferred Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
    $24k-29k yearly est. Auto-Apply 56d ago
  • Night Audit

    Inn On The River 3.5company rating

    Night auditor job in Pigeon Forge, TN

    The Inn on the River is seeking a reliable and detail-oriented Part-Time Night Auditor to join our front desk team. This role primarily covers overnight shifts, ensuring smooth guest experiences, accurate financial reporting, and security of the property. Additional evening shifts may be available for those seeking extra hours. Key Responsibilities: Perform nightly audits of daily transactions and balance financial reports Provide exceptional guest service, including check-ins, check-outs, and addressing inquiries Ensure hotel security and respond to guest concerns during overnight hours Answer phone calls and manage reservations as needed Qualifications: Previous hotel front desk or night audit experience preferred, but not required Strong attention to detail and problem-solving skills Ability to work independently and stay alert during overnight hours Basic computer skills and familiarity with hotel reservation systems a plus Excellent communication and customer service skills Schedule & Compensation: Part-time overnight shifts Additional evening shifts available for those seeking more hours Competitive pay based on experience If you are dependable and enjoy working in a welcoming hospitality environment, we'd love to hear from you!
    $26k-31k yearly est. 2d ago
  • Night Audit

    HIEX-Fultondale

    Night auditor job in Fultondale, AL

    Holiday Inn Express in Fultondale, AL is looking for a part-time night auditor to join our strong team at this beautiful property. We are located on 1701 Main Street. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Respond to guest complaints, requests and emergencies Reconcile all accounts and process the end of day audit in the property management system. Prepare registration cards and key cards for all next day reservations. Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Qualifications Opera System Experience Preferred Prior Night Audit Experience Preferred Must be able to work overnight from 12 pm to 8 am, and a couple of day shifts each week. Prior Hotel Experience Preferred. We are looking forward to hearing from you.
    $22k-27k yearly est. 60d+ ago
  • Night Auditor

    Gulf Shores Quality Inn

    Night auditor job in Gulf Shores, AL

    The Night Auditor represents the hotel to the guest throughout all stages of the guest's stay. They are responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and hotel revenues. The ideal candidate must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail-oriented. Essential Duties and Responsibilities: § Book guest reservations using knowledge of occupancy, arrivals, and departure information. § Greet guests immediately with a friendly and sincere welcome. § Register guests into a hotel promptly and courteously using up-selling techniques to maximize room rates. § Prepare for all group check-ins and outs, VIP arrivals, and any special assignments given. § Pre-register, and block reservations following hotel rate structures, discounts and sell strategies. § Handle cash and credit card transactions accurately and securely. § Be familiar with all events, functions, and groups as well as the hotel brand, product, and surrounding area. § Protect confidential guest information and the privacy of guests § Work closely with Housekeeping in keeping room statuses up to date. § Coordinates requests for maintenance and repair work. § All other duties as assigned. Perform Night Audit following the steps and training provided. Required Skills and Experience: Previous hospitality industry experience preferred but not required Able to accept directions and priorities from members of management and reliably follow through on tasks. Proficient in Quore. Highly energetic and motivated individual Ability to lift to 50 pounds. Ability to work with machinery both indoors and outdoors. Ability to work independently with little supervision. Excellent interpersonal and communication skills with strong customer/client focus essential Strong problem-solving skills Ability to work in a fast-paced, high-pressure environment Ability to shift and manage multiple priorities while adapting easily to change Results-driven focus and ability to work through to completion promptly High level of flexibility regarding overtime during busy periods as required by the business GULF SHORES QUALITY INN is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $22k-27k yearly est. 60d+ ago

Learn more about night auditor jobs

How much does a night auditor earn in Huntsville, AL?

The average night auditor in Huntsville, AL earns between $20,000 and $29,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.

Average night auditor salary in Huntsville, AL

$24,000

What are the biggest employers of Night Auditors in Huntsville, AL?

The biggest employers of Night Auditors in Huntsville, AL are:
  1. Hampton
  2. Properties Management Co
  3. Avid Hotel By IHG
  4. Yedla
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