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Noc engineer vs network support engineer

The differences between noc engineers and network support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a noc engineer and a network support engineer. Additionally, a network support engineer has an average salary of $86,406, which is higher than the $64,721 average annual salary of a noc engineer.

The top three skills for a noc engineer include customer service, troubleshoot and network operations. The most important skills for a network support engineer are switches, network support, and OSPF.

Noc engineer vs network support engineer overview

NOC EngineerNetwork Support Engineer
Yearly salary$64,721$86,406
Hourly rate$31.12$41.54
Growth rate5%5%
Number of jobs64,038113,476
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 64%
Average age4343
Years of experience22

What does a noc engineer do?

A network operation center engineer or NOC engineer is an individual who is responsible for managing and monitoring a network from any centralized location. Working with other IT professionals, NOC engineers must enhance the route performance by resolving any issues concerning the network and by using standard procedures to troubleshoot. They are required to maintain communication with vendors and the team to ensure that they remain updated on any issues. NOC engineers should also be knowledgeable in hardware configuration, including firewalls and routers.

What does a network support engineer do?

A network support engineer is an information technology expert who designs and develops computer systems, ensuring efficiency and smooth workflow. Among their responsibilities include performing installations and upgrades, configuring networks, troubleshooting issues, gathering and analyzing data to identify areas needing improvement, and recommending strategies to optimize network operations. They must also provide technical support to staff, address issues and concerns, conduct inspections, and perform repairs. Moreover, a network support engineer must regularly monitor networks while implementing the company's security and safety standards.

Noc engineer vs network support engineer salary

Noc engineers and network support engineers have different pay scales, as shown below.

NOC EngineerNetwork Support Engineer
Average salary$64,721$86,406
Salary rangeBetween $45,000 And $92,000Between $66,000 And $112,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyPayPalMeta
Best paying industryTechnologyTechnology

Differences between noc engineer and network support engineer education

There are a few differences between a noc engineer and a network support engineer in terms of educational background:

NOC EngineerNetwork Support Engineer
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 64%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Noc engineer vs network support engineer demographics

Here are the differences between noc engineers' and network support engineers' demographics:

NOC EngineerNetwork Support Engineer
Average age4343
Gender ratioMale, 90.6% Female, 9.4%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 8.3% Unknown, 5.0% Hispanic or Latino, 12.0% Asian, 12.5% White, 61.9% American Indian and Alaska Native, 0.3%Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between noc engineer and network support engineer duties and responsibilities

Noc engineer example responsibilities.

  • Install patches and manage requested software and OS packages on company and customer-own collocated servers.
  • Configure and manage redundant and high availability network design using HSRP, VRRP and GLBP.
  • Operate and manage BSS/BTS and RF equipment's, AbisLink and update support status of microwave radio.
  • Manage the F5 BigIP GTM/LTM appliances to include writing iRules, SSL offload and everyday task of creating WIP and VIPs.
  • Develop comprehensive documentation for provisioning and support of manage products.
  • Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
  • Show more

Network support engineer example responsibilities.

  • Manage, support, upgrade and administer DNS and DHCP for all devices on the network.
  • Manage a remote VOIP trial which include configuring and supporting customer premise equipment as well as carrier side equipment.
  • Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
  • Create strong relationship with customers by resolving TCP/IP, DNS, DHCP relate problems through remote desktop and on site.
  • Use various forms of Linux operating systems to create firewalls, webservers, PBX, and VPN.
  • Set up VLANs and STP guards on core and access layer switches - change configurations when require.
  • Show more

Noc engineer vs network support engineer skills

Common noc engineer skills
  • Customer Service, 10%
  • Troubleshoot, 8%
  • Network Operations, 4%
  • Tcp Ip, 4%
  • Switches, 4%
  • TCP/IP, 3%
Common network support engineer skills
  • Switches, 7%
  • Network Support, 5%
  • OSPF, 4%
  • BGP, 4%
  • Technical Support, 4%
  • TCP/IP, 4%

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