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  • Operations Manager

    Amazon 4.7company rating

    Operations vice president job in Byhalia, MS

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings. Basic Qualifications - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 2+ salaried employees and 70+ indirect employees - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track record of meeting or exceeding department performance goals - A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $81.9k-150.1k yearly 4d ago
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  • Director of Fleet Operations

    Ashley Furniture Industries 4.1company rating

    Operations vice president job in Southaven, MS

    Job Title: Director of Transportation Operations The Director of Transportation Operations is responsible for leading transportation strategy and fleet operations for our Mississippi locations. This role ensures operational efficiency, safety compliance, and service excellence while driving innovation and team development. What will you do? Strategic Planning: Develop and implement transportation strategies aligned with organizational goals to optimize cost and service performance. Operational Oversight: Manage day-to-day transportation operations, including labor, materials, and overhead analysis to improve productivity. Technology Integration: Utilize telematics, automation, and data analytics to enhance fleet performance and decision-making. Leadership & Development: Direct and mentor driver teams and operations staff, fostering engagement and accountability. Safety & Compliance: Maintain adherence to all regulatory requirements and promote a safety-first culture across operations. Collaboration: Partner with internal departments and external stakeholders to strengthen supply chain efficiency and customer satisfaction. What do you need? Bachelor's degree in Business, Logistics, or related field preferred; equivalent experience considered. Minimum 7 years of progressive leadership experience in transportation or fleet operations, preferably in a multi-site environment. Demonstrated ability to lead strategic initiatives and manage operational improvements. Strong analytical, communication, and interpersonal skills. Experience with change management and team development. Proficiency in data-driven decision-making and transportation technologies. Work Environment This position is based at our Ecru, MS facility and requires on-site leadership presence. Occasional travel may be required. Who We Are At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It's the reason we're always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, and Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Without hesitation, uses candor and is direct in communication Is tough-minded in working in and meeting the demands of reality Always tells the truth and follows through on commitments Passion, Drive, Discipline Enjoys working hard and pursues work with energy, drive and willpower to finish Is disciplined in developing consistency into work processes Is focused and relentless in achieving goals Continuous Improvement/Operational Excellence Fights to take costs and waste out of the system Seeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems Strives for more in all areas of work by developing measurements, setting goals and then working on ways to exceed goals through problem-solving methods that look beyond the obvious Dirty Fingernail Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself Has an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realities Takes a hands-on approach to tackle problems and demonstrates critical thinking through the use of effective questioning…asking the 5 "Whys" Growth Focused Understands the customer's needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs. Is competitive by studying the competition and is aggressive in looking for ways to beat them Strives to be the BEST by improving the quality of processes, reducing costs, doing more business, being profitable, and growing the business About To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.
    $59k-83k yearly est. 3d ago
  • Sr Director, Medical Staff Services

    Methodist Le Bonheur Healthcare 4.2company rating

    Operations vice president job in Memphis, TN

    Summary:Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Education/Training & Experience:Required:Bachelor's degree in Business Administration, Public Health Administration, Health Service Administrative or related field.Minimum of five years of management experience in a healthcare environment.Training and experience in system level quality programs and ability to train others in tools and techniques of Quality Improvement.Experience in a direct role interacting with providers, senior administrative staff and board of trustees.Preferred: Master's degree in Business Administration, Public Health Administration, Health Service Administrative or related field.Six Sigma certification preferred. Knowledge/Skills/Abilities:Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements.Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities.Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting.Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance.Familiarity with medical terminology required.Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills.Excellent interpersonal, written, and oral communications skills.Strong management and leadership skills.Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment.Ability to communicate and work with physicians, nurses, managers, and other related departments.Ability to develop and effectively manage change as well as build consensus.Ability to work independently, exercise appropriate action and good business judgment.Ability to troubleshoot problems and follow up appropriately.Ability to simultaneously lead and manage multiple high priority projects and responsibilities.Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Key Job Responsibilities:Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director, Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals.Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners.In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners.Oversees all Medical Staff programs related to Credentialing, Privileging, Peer Review, Professional Practice Evaluations, and Professional Conduct for adherence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privileges at Memphis and Olive Branch hospitals.Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD.Executes strategy by enacting objectives and operational tactics within areas of responsibility.Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies.Promotes confidentiality and protection of privilege afforded to practitioners per applicable laws.Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes.Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives.Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Supervision Provided by this Position:Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff.Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement.
    $122k-188k yearly est. 3d ago
  • Regional Operations Manager

    Ajulia Executive Search

    Operations vice president job in Southaven, MS

    Are you looking to make a career change to an innovative Recycling company? This exciting opportunity as Regional operations Manager offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, and paid time off. Does this position match your future career goals? Then this Regional Operations Manager opportunity could be the right fit for you. RESPONSIBILITIES: Partner with the Regional Vice President and leadership team to support oversight and performance of all regional operations. Strengthen municipal contract retention by deploying operational expertise and leadership support to address performance challenges. Develop, implement, and standardize operational processes and procedures to improve consistency and efficiency. Lead and support operational improvement initiatives focused on productivity, service quality, and cost control. Drive high levels of internal and external customer satisfaction through strategic assessments, planning, and cross-functional collaboration. Support the acquisition and retention of municipal contracts by maintaining strong relationships with elected officials, municipal staff, and key stakeholders. Assist with new municipal contract start-ups and operational transitions to ensure smooth implementation and service continuity. Guide Division Managers on best-practice processes, performance expectations, and interpretation of operational results. Train and mentor supervisors on leadership effectiveness, organization, accountability, and operational excellence, including P&L understanding and cost drivers. Serve as a trusted, consultative resource to clients by functioning as an industry subject-matter expert. Establish, track, and analyze KPIs; support Division Managers in developing and executing improvement plans based on data insights. Actively participate in resolving escalated customer and municipal concerns to maintain strong client relationships. Represent the organization at community events and industry forums to strengthen brand presence and community engagement. Ensure regional safety programs are implemented, reinforced, and continuously improved; evaluate divisional initiatives related to safety, sales, and operational goals. Provide interim operational leadership coverage during leadership absences within the region. QUALIFICATIONS: Bachelor's degree in Business or a related field; equivalent experience may be considered in lieu of formal education. Minimum 5 years of management or supervisory experience within the waste or environmental services industry. Demonstrated success in strategic and consultative process improvement initiatives. Exceptional written and verbal communication skills, with strong organizational, interpersonal, presentation, and problem-solving abilities. Professional demeanor with the flexibility to adapt to evolving business and operational demands. Proficiency with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel. Proven experience developing strategies to increase revenue, manage costs, and identify growth opportunities. Strong financial acumen, including profitability analysis, pricing strategies, and client relationship management. Willingness and ability to travel extensively within the assigned regional territory.
    $47k-64k yearly est. 1d ago
  • SR Operations Supervisor

    Central Transport 4.7company rating

    Operations vice president job in Memphis, TN

    Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for over 90 years. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. This is an Onsite position at our Memphis, TN Terminal and the candidate must be able to work a flexible schedule of: Shift: Monday-Friday 11AM-9PM Salary ranges from: $65,000-$80,000 + a 5-10% performance bonus Ideal Candidate Requirements: Experience in managing a team, preferably in transportation operations. A thorough understanding of the LTL trucking industry. Prior management, dispatch or dock experience, preferably in LTL trucking industry. Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees. Desire to surround customer with excellence in service. High aptitude for technology. The ability to multi-task while being detail oriented. Excellent written, listening and verbal communication skills· Must be willing to work 50 hours/week average. Must be able to work any shift including nights and/or weekends and in any weather condition. Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities. An associate or bachelor's degree preferred but not required. Duties include, but are not limited to: Oversee dock operations for your designated section of the terminal dock. This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. Ensure proper load of carriers by monitoring the cube and weight of trailers. Provide leadership and accountability to a team of drivers, dock workers and dock hand· Monitor dock production, ensuring facility key performance indicator goals are met and/or exceeded. Monitor hours and overtime. Maintain a safe work environment compliant with state and federal DOT/OSHA standards. Ensure company operational model compliance. Support a culture of excellence in quality of product to internal and external customers.
    $65k-80k yearly Auto-Apply 46d ago
  • Operations Manager I

    Hyve Solutions 3.9company rating

    Operations vice president job in Olive Branch, MS

    Operations Manager - Manufacturing Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world's largest Cloud, social media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast-changing, high-growth technology environment! Job Description: Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment. Responsibilities: Manage the day-to-day operations of a medium sized warehouse Schedule and delegate work for the operations team Drives long-range strategic planning process for Operations by overseeing and managing all manufacturing operations activities. Develop, implement and maintain policies, procedures and material control systems Development of employees in Operations including training, achieving productivity standards, company policies and procedures, and annual performance reviews Manage the facilities operation budget and achieve all operational standards and guidelines Cultivate a positive and innovative work environment Accident and incident investigation and reporting Coach employees to use proper processes, safe work practices and team behavior Dock Security - Control of product movement on the Dock including control of Shipment preparation while adhering to priority timelines Continuous quality performance standards improvement Control of warehouse inventory, equipment and consumables Develop materials schedules and coordinate the efficient movement of materials External communication with carriers, consumable suppliers, service vendors, temporary labor agencies and third-party logistics providers Responsible for maintaining high inbound and outbound transportation service levels and at the lowest possible cost Carrier contract negotiation Manage and monitor vendor routing compliance, inbound lead times and cost Ensure ongoing compliance with internal process controls Work in a safe manner. Be conscious at all times of safety on the job by adhering to the established health & safety measures and practices of the company. Report workplace hazards and any violations of the relevant legislation to the employer. Occasional travel may be required, as well as additional work after hours and/ or on weekends as required Core competencies/ skills include communications, resource planning, analytics, leadership, organizational skills, planning and project management Qualifications: Five years' experience in a Distribution/Logistics/Warehouse environment and must possess a minimum of three years' staff management experience (approximately 25 employees and a temporary labor pool) Diploma or Degree in Business, Logistics or a related discipline is preferred Knowledge of Health and Safety regulations First-Aid or CPR certification would be an asset Advanced skills in MS Office, Access and proficient in Outlook and PowerPoint Proven experience and success within a computerized order entry and fulfillment environment Experience in process development, re-engineering and quality control Experience with cyclical inventory audit processes and inventory control Strong organizational, time-management and problem-solving skills Hyve Perks Every Day is Casual Day • Company Discounts • Community Involvement Opportunities • Profit Sharing • Medical, Dental & Vision Insurance • 401k • FSA & HSA • Paid Vacation, Holiday & Sick Days • Employee Stock Purchase Plan • Tuition Reimbursement • Live Well Work Program and More Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Schedule: 8-hour shift Monday to Friday Work Location: In person Top of Form @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $53k-79k yearly est. Auto-Apply 29d ago
  • Director of Manufacturing

    Buckman International

    Operations vice president job in Memphis, TN

    Description Director of Manufacturing Buckman - Memphis, TN Location: Memphis, TNLanguage: EnglishTravel up to 25% Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. The Director of Manufacturing at Cadet or Memphis leads all aspects of production operations, ensuring alignment with strategic goals, operational excellence, and continuous improvement. This role is responsible for driving performance across safety, quality, cost, delivery, and employee engagement while maintaining compliance and readiness for audits and certifications. Key Outcomes/ResponsibilitiesOutcome: Operational Excellence & Process Management Actions: Ensure cycle time master data is accurate and up-to-date in SAP. Collaborate with the Maintenance Manager to maximize equipment and process availability. Lead Obeya wall tracking and reporting for schedule attainment and cycle time performance, including analysis and improvement opportunities. Maintain current capacity utilization estimates for each production asset. Participate in SIOP (Sales, Inventory & Operations Planning) activities and assess demand forecast impacts on capacity. Develop and maintain daily production scorecards covering safety, quality, perfect order rate, schedule attainment, and batch cycle time. Monitor batch financial variance daily and resolve discrepancies. Implement and sustain 5S principles to ensure excellent housekeeping and operational discipline.Outcome: Financial Management Actions: Contribute to the development of the annual capital plan with justifications. Compile and manage the department expense budget in collaboration with the Plant Manager. Monitor budget performance and communicate significant deviations promptly. Drive attainment of financial objectives including leverage and days in inventory. Execute effective inventory control procedures without compromising customer satisfaction. Minimize slow-moving and obsolete inventory through FIFO execution and collaboration with inventory planning. Periodically review and adjust MTS/MTO parameters. Outcome: Quality & Compliance Actions: Ensure compliance with quality standards including batch RFT, scrapped batch %, concession batch %, and ISO9001 audit readiness. Ensure associates are trained and disciplined in CSOPs, TOPs, and BQS procedures. Lead and participate in root cause analyses for non-right-first-time batches. Monitor and resolve CCAR reports and customer complaints effectively. Outcome: Strategic Planning and Communication Actions: Collaborate with the VP of Operations to develop a 5-year strategic plan for the department and facility. Develop and communicate annual plans with KPM objectives. Monitor performance against plans and provide clear communication channels for associates. Ensure consistent application and communication of company policies and procedures. Outcome: Project & Process Improvement Actions: Identify, engineer, and implement high-ROI projects to improve safety, quality, cost, and yield. Ensure projects are delivered on time and within budget. Apply sound problem-solving techniques and collaborate with technical staff to optimize processes. Outcome: Ensure a zero-incident workplace by fostering a proactive safety culture, maintaining compliance with all regulatory standards, and continuously improving safety performance across all manufacturing operations. Actions: Champion a safety-first mindset across all levels of the manufacturing team. Lead regular safety briefings and promote active participation in safety programs. Ensure full compliance with OSHA, EPA, and company-specific safety regulations. Maintain audit readiness and documentation for all safety-related procedures. Ensure all department associates receive up-to-date safety training relevant to their roles. Monitor training completion and effectiveness, and hold team members accountable for adherence. Conduct regular risk assessments and implement corrective actions. Investigate all safety incidents and near-misses, ensuring root cause analysis and preventive measures are in place Track safety KPIs (e.g., TRIR, near-miss frequency, corrective action closure rate). Integrate safety metrics into daily scorecards and Obeya wall reporting. Collaborate with maintenance and technical teams to ensure equipment safety and reliability.Basic Qualifications Bachelor's degree in Chemical Engineer, Manufacturing, or related field 10+ years of experience as a director in manufacturing Strong knowledge of lean manufacturing, Six Sigma, and ERP systems Excellent leadership, communication, and problem-solving skills Strategic thinking and execution Operational excellence Team leadership and development Data-drive decision-making Change management Competencies Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear Attracts Top Talent - Attracting and selecting the best talent to meet current and future business needs Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals Collaborates - Building partnerships and working collaboratively with others to meet shared objectives Cultivates Innovation - Creating new and better ways for the organization to be successful #LI-TF1#LI-Onsite
    $99k-154k yearly est. Auto-Apply 16d ago
  • Renew Medic- VP of Corporate Operations

    Trisearch

    Operations vice president job in Memphis, TN

    Job Description VP of Corporate Operations, based in Memphis We are a professional cabinet solutions company that specializes in both residential and commercial cabinet services, offering everything from repairs and restoration to stunning new and custom cabinets. With decades of experience, we deliver exceptional craftsmanship and personalized service to homeowners and businesses alike. We are the go-to partner for homeowners, insurance adjusters, mitigators, remodelers, builders, cabinet retailers and manufacturers. With both corporate and franchises, we have locations in Arizona, California, Colorado, Illinois, Michigan, Nevada, Tennessee and Texas, so far and growing FAST. About the role: The VP of Corp Operations role with responsibilities for the corporate branches is multifaceted. This role requires a highly motivated and results-oriented individual with a proven track record of success in managing complex, multi-unit operations. The ideal candidate will possess strong sales leadership skills coupled with an understanding of managing businesses with work-in-process backlog and project management components. Manufacturing, route-based customer service, and experience in any of the following industries is a plus: construction, disaster restoration, residential/facility services, or logistics/transportation. Key Focus Areas: 1. Branch Management & P&L Ownership: Oversee all aspects of branch operations: This includes daily operations, ensuring smooth workflow, and addressing any operational challenges. Drive profitability at each branch: Analyze P&L statements, identify cost-saving opportunities, and implement strategies to improve margins. Monitor key performance indicators (KPIs) like revenue per employee, customer acquisition cost, and customer lifetime value. Manage production, including facilities work-in-process and route-based customer facing field teams. Develop and execute branch budgets: Work with branch managers to create and manage budgets, ensuring they align with overall company financial goals. 2. Sales Leadership: Lead and mentor branch estimating and sales teams: Motivate and coach estimator and sales representatives to achieve individual and team sales targets. Develop, implement, and manage effective sales strategies: This includes sales training programs, lead generation initiatives, and customer relationship management (CRM) systems. Analyze sales data and identify areas for improvement: Track key sales metrics, identify trends, and adjust sales strategies accordingly. 3. Human Resources Management: Oversee all HR functions at each branch level: This includes recruitment, onboarding, training, performance management, compensation and benefits, and employee relations. Ensure compliance with all relevant labor laws and regulations. Foster a positive and productive work environment. 4. Growth & Strategy Development: Develop and execute strategies for branch growth: Identify and pursue new market opportunities within existing territories. Explore potential for new service offerings at the branch level. 5. Strategic Planning & Analysis: Conduct market research and competitive analysis: Stay abreast of industry trends, competitor activities, and market demands. Develop and implement long-term strategic plans for branch operations. Analyze data and prepare reports for senior management on branch performance and overall business trends. Key Skills & Competencies: Strong leadership and management skills: Ability to lead, motivate, and mentor high-performing teams. Proven P&L ownership and financial acumen: Ability to analyze financial data, manage budgets, and drive profitability. Sales and business development expertise: Proven track record of success in sales and business development roles. Strategic planning and execution skills: Ability to develop and implement effective strategic plans. Human resources management expertise: Knowledge of labor laws, HR best practices, and employee relations. Excellent communication and interpersonal skills: Ability to effectively communicate with all levels of the organization. Data analysis and problem-solving skills: Ability to analyze data, identify trends, and develop solutions to operational challenges. Challenges: Balancing profitability with growth: Finding the right balance between maximizing profits at existing branches and investing in future growth. Managing multiple locations and teams: Ensuring consistent performance and addressing the unique challenges of each branch. Adapting to changing market dynamics: Staying ahead of the curve in a competitive and evolving disaster restoration landscape. Building and maintaining a strong and engaged workforce. #LI-MM1 #LI-Onsite
    $94k-160k yearly est. 29d ago
  • Operations Manager

    Cort Business Services 4.1company rating

    Operations vice president job in Memphis, TN

    CORT Furniture Rental is hiring a full-time Operations Manager in Memphis, Tennessee. The Operations Manager is responsible for overseeing all aspects of warehouse and transportation operations within the district. This includes managing daily workflows, ensuring compliance with safety and regulatory standards, optimizing labor and delivery schedules, and driving operational efficiency. The Operations Manager leads warehouse and delivery teams, manages inventory and fleet assets, and ensures alignment with company goals. This is an onsite position performed from the CORT distribution center. Salary: $55,000-$65,000 / year depending on experience. This role is also eligible for a bonus plan. Schedule: Monday-Friday, 7AM - 5PM. Saturdays may be required as needed. What We Offer * Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date * 401(k) retirement plan with company match * Paid vacation, sick days, and holidays * Company-paid disability and life insurance * Tuition reimbursement * Employee discounts and perks * Career growth and mentorship opportunities Responsibilities * Daily Operational Planning: Plans and adjusts daily workload for warehouse and delivery teams to meet business demands, audits, cycle counts, and safety compliance. * Routing, Scheduling & Dispatching: Schedules deliveries and labor hours, maintains availability, and routes trucks efficiently. Provides real-time support to service centers, delivery team, and customers. May conduct delivery pre-calls to customers. Follows up on any issues with deliveries or pickups. Ensures compliance with routing software and delivery KPIs. * Team Leadership: Coaches, trains, and motivates staff; manages performance and fosters a culture of accountability and continuous improvement. * Interviewing and Onboarding: Participates in the recruitment, onboarding, and training of warehouse and delivery personnel. Provides ongoing coaching and performance feedback to support employee development and operational excellence. * Inventory and Asset Management: Oversees inventory accuracy, cycle counts, and movement of goods; ensures compliance with Days in Location goals. * Fleet and Equipment Oversight: Ensures vehicle inspections, maintenance, and DOT compliance; manages warehouse equipment and safety gear. Coordinates with third-party vendors for transportation or equipment servicing. * Budgeting, Forecasting and Cost Control: Manage and forecast warehouse and payroll costs to ensure alignment with district financial goals. Monitor daily expenditures, analyze cost trends, and implement strategies to meet or exceed monthly EBIT forecasts. Proactively plan and collaborate with leadership to maintain budget discipline and drive operational efficiency. * Safety and Compliance: Leads safety initiatives, conducts audits, and ensures adherence to TMS and DOT standards. * Customer Service and Issue Resolution: Acts as escalation point for customer issues; collaborates with internal teams to ensure satisfaction. * Administrative Duties: Manages paperwork, payroll, and reporting; uses tools to track KPIs and support decision-making. * Project Management: Leads warehouse improvement projects, including layout optimization, rack planning, and inventory reorganization. * Cross-Functional Collaboration: Interfaces with sales, asset management, and customer service teams to align operational goals. * Other duties as assigned. Qualifications * High School Diploma or GED equivalent; college degree preferred * 3-5 years of experience in warehouse or distribution management * Strong understanding of logistrics, safety, and compliance standards * Physically able and willing to move furniture indoors, outdoors, up or down stairs and in all weather conditions; ability to lift 100+ pounds with a partner * 21 years of age or older * Valid and current driver's license in the state of residency * Ability to comply with Federal Motor Carriers Safety Administration regulations * Ability to maintain a valid DOT Medical Evaluator Certificate, which includes passing a physical and drug screening * Ability to successfully pass a road test based on FMCSA/CORT requirements * Acceptable MVR per CORT's Safe Driving Standards * Ability to successfully pass a road test based on FMCSA/CORT requirements * Minimum 3 months professional experience driving a 24-foot box truck or larger commercial vehicle * Acceptable MVR per CORT's Safe Driving Standards About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ********************* Working for CORT For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
    $55k-65k yearly Auto-Apply 4d ago
  • Director, Security Force Operations

    Day & Zimmermann 4.8company rating

    Operations vice president job in Memphis, TN

    SOC is currently looking for a Full Time, Director of Security Force Operations to join our team in Memphis, TN! This role is responsible for leading all aspects of the Xai Security Force in Memphis, ensuring operational readiness, fleet management, and adherence to training standards for mission-ready deployments. The position oversees Security Force operations, manages customer relationships, addresses procurement needs, and directs Operations Security for both Memphis and Mississippi site teams. Clear and consistent communication with client leadership, company senior leadership, and key stakeholders is essential. Success in this role is measured by operational excellence, compliance with client and regulatory requirements, and the delivery of a professional, well-trained program that consistently meets or exceeds expectations. As Director, Security Force Operations, here's the work you will do: * Provides oversight and leadership in all aspects of Xai program management; responsible for all contractual requirements and deliverables; acts as a primary FSI Senior Management point of contact to Xai for the performance of personnel assigned under the Xai contract. * Ensures that all necessary Contractor effort is planned, provided, and maintained to the standards required by the contract; oversees all aspects of planning, scheduling, organizing, managing and assessing performance of assigned leadership and personnel assigned under the contract. * Provides oversight and ensures contractual compliance in recruiting, vetting, training and assigning personnel; ensures that leadership is executing their responsibilities efficiently and effectively; oversees and ensures that performance of personnel meet operational and client standards. * Acts as a liaison between the Xai Memphis leadership and SOC Senior Leadership with regular communication relating to contract requirements, expectations, and client needs within, or outside, of the scope of work. This role is for you if you have these skills: * Leading and managing all aspects of the Security Force at all Memphis/Mississippi * Retain and recruit qualified candidates * Oversee all training aspects of the Security Force in Memphis/Mississippi * Maintain positives communications with Client and SOC Leadership And these qualifications: * High School Diploma required. * Minimum of 10 years' experience as a Protective Force Management, Training * Minimum of 10 years' Security experience within commerical or government In compliance with this state's pay transparency laws, the salary range for this role is $166,000 - $271,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements). We care about our employees and it shows! Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees' individual needs including pet insurance for our furry family members! To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following physical and mental tasks, with or without a reasonable accommodation: Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery Walking Manual Dexterity (e.g. picking, pinching, typing, or other working that uses fingers) Hearing Talking Capacity to think, concentrate and focus over long periods of time Ability to read/write complex documents in the English language Capacity to reason and make sound decisions Capacity to express thoughts orally Ability to regularly perform all job functions at company's office or work site SO WHAT ARE YOU WAITING FOR? APPLY NOW! TALENT ACQUISITION PARTNER - AUSTIN KINTNER
    $60k-102k yearly est. 12d ago
  • Manufacturing Director

    Milwaukee Tool 4.8company rating

    Operations vice president job in Byhalia, MS

    Purpose of the Role The Director, Operations leads a hybrid operation that combines distribution execution with light manufacturing/value-add assembly, including activities such as holiday display builds, heated gear kitting, late-point kitting, and project-based production. This role is accountable for operational performance, labor and capacity planning, quality, safety, and leadership development across both value streams. The Director serves as the operational integrator-ensuring inbound, outbound, and material-flow performance while managing high-volume, seasonal, and project-based build operations. This role supports the VP Operations in delivering strategic priorities, scaling capability, and improving cost, speed, and quality across the operation. Key Responsibilities Distribution Operations (Inbound, Outbound, Material Flow) Lead daily operations for receiving, putaway, replenishment, picking, packing, shipping, and returns. Ensure accurate and compliant execution of all distribution SOPs. Develop labor plans and staffing strategies to meet fluctuating demand. Drive performance across accuracy, productivity, service-level targets, and throughput. Partner with Transportation, Supply Chain Planning, Inventory Control, and Customer Fulfillment teams to ensure on-time, in-full delivery. Light Manufacturing / Value-Added Operations Lead all light manufacturing and assembly activities, including: Holiday display assembly Heated gear kitting Late-point/final kitting Custom packaging and promotional builds Retail-specific special project execution Ensure accurate work instructions, quality inspections, BOM usage, and traceability. Build scalable processes for seasonal and project-based volume changes. Partner with Engineering and Product teams to execute pilot builds and launch new programs. Leadership & People Development Lead and develop a multi-layer team including Operations Managers, Supervisors, Team Leads, and hourly teams. Build a culture of extreme ownership, high accountability, transparent communication, and continuous improvement. Drive leadership bench strength, succession planning, and internal promotions. Partner with Talent Management, ER, and L&D to build leadership capability across all levels. Strategic, Continuous Improvement & Operational Scaling Translate the VP's strategy into operational roadmaps, peak plans, capacity models, and staffing frameworks. Use Lean, CI, and problem-solving tools to elevate performance across both distribution and value-add operations. Identify and eliminate waste through standard work, 5S, process flow design, takt time planning, and line balancing. Improve throughput, accuracy, cost-per-unit, and overall customer experience. Lead cross-functional initiatives that improve speed, agility, and process stability. Financial & Performance Accountability Own operational budget for labor, materials, supplies, special projects, and light manufacturing activities. Track and deliver on cost-per-unit, productivity goals, quality performance, labor efficiency, and build-throughput. Support capital projects including equipment, layout changes, and facility upgrades. Provide weekly and monthly operational reporting to the VP Operations with clear insights, trends, and recommendations. Key Competencies Drive Execution: Ensures consistent operational performance across multiple value streams. Drive Growth & Innovation: Anticipates evolving business needs and creates scalable solutions. Build High Performing Teams: Coaches leaders and builds effective succession pipelines. Collaborative Relationships: Partners cross-functionally to deliver aligned results. Build Organizational Capacity: Creates systems, processes, and structures that scale with business growth. Continuous Improvement Mindset: Uses data and lean principles to drive improvement. Qualifications Required Bachelor's degree in Operations, Supply Chain, Engineering, Business, or related field. 10+ years of leadership experience in distribution, assembly, or mixed manufacturing environments. Experience managing leaders (Managers, Supervisors) in high-volume operations. Strong analytical skills with proficiency in operational metrics, labor models, and system-based planning. Demonstrated experience scaling operations through peak season, promotional cycles, or project-driven work. Strong communication, influencing, and change-management capability. Preferred Experience in retail promotional build, kitting, assembly, or customization environments. Lean, Six Sigma, or CI certification. Experience with WMS/LMS systems, ERP, and production workflow tools. Background leading mixed-mode operations (distribution + assembly under one structure). Success Measures Throughput, accuracy, and service-level achievement in distribution. Successful execution of seasonal builds and special projects. Cost-per-unit and productivity improvements. Leadership bench strength and retention. Safety performance and quality outcomes. Year-over-year improvement in operational capability and process stability. Milwaukee Tool is an equal opportunity employer.
    $133k-171k yearly est. Auto-Apply 11d ago
  • Associate Site Operations Manager

    xAI

    Operations vice president job in Memphis, TN

    xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As the Associate Site Operations Manager, you'll oversee the data center technicians who keep xAI's AI infrastructure running smoothly. This role is pivotal in ensuring our systems operate at peak efficiency, supporting the compute power behind our mission. You'll co-lead a skilled team, manage critical operations, and implement smart, sustainable solutions. We're looking for someone with technical expertise and a proactive approach to maintain and scale our facilities effectively. Responsibilities Oversee Site Operations: Manage power, cooling, networking, and hardware deployments to ensure 99.999% uptime for xAI's AI compute systems, keeping our infrastructure reliable and ready for innovation. Guide Your Team: Lead and develop a team of Data Center Operations Technicians through training, performance evaluations, and fostering a collaborative, high-performing environment tied to xAI's objectives. Streamline Processes: Take charge of hardware lifecycles, incident resolution, and inventory management, refining procedures to ensure your team operates with precision and consistency. Connect Key Players: Coordinate between technicians, xAI's AI specialists, and external vendors to integrate new technology and expand capacity seamlessly. Drive Sustainable Solutions: Champion energy-efficient practices and sustainability efforts, optimizing resources while supporting the demands of cutting-edge AI workloads. Measure Success: Track and report key metrics like uptime, power efficiency, and issue resolution times, using data to enhance site performance and inform decisions. Handle Emergencies: Lead the team through urgent situations with clear direction, resolving issues quickly to protect our AI systems from disruption. Optimize Operations: Build and refine processes-such as preventative maintenance schedules with vendors and ticket workflows in Jira-to keep operations efficient and scalable. Support Expansion: Work with leadership to standardize best practices across sites (if applicable), ensuring operations align with xAI's ambitious growth plans. Required Qualifications 5+ years of experience in data center operations or similar critical environments, with 3+ years managing technical teams. Proven ability to lead teams effectively in fast-paced, high-responsibility settings. Solid expertise in server hardware, cabling, and data center technologies, from setup to lifecycle management. Preferred Qualifications Experience supporting compute-heavy environments like AI, machine learning, or high-performance computing. Proficiency with tools like Jira and managing collaborative workflows across teams. Strong analytical skills and the ability to explain technical concepts clearly to diverse audiences. Familiarity with scripting (e.g., Python, Bash) to automate tasks and boost team efficiency. A history of partnering with vendors, scaling operations, and advancing sustainability initiatives. Enthusiasm for xAI's mission to accelerate human discovery and unravel the universe. Additional Requirements Ability to thrive in a dynamic, mission-focused environment with occasional on-call duties. Willingness to travel to data center locations as needed to support operations. Physical capability to handle data center tasks, including lifting up to 50 lbs, standing for long periods, and occasional ladder use xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
    $57k-97k yearly est. Auto-Apply 17d ago
  • Operations Director

    Baptist Anderson and Meridian

    Operations vice president job in Memphis, TN

    Directs, administers, and coordinates all operational functions for a designated geographic Market working in close collaboration with the ED/COO. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with BMMG leadership team, Baptist Market Leader and hospital administration within assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy. Essential Functions: 1. Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with ED/COO, BMMG leadership team, Market leadership, and physician constituencies to maximize provider relationships and network development. 2. Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO, and CFO. 3. Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy and security, human resources, physician relations, and patient satisfaction. 4. Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites. 5. Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with Corporate and BMMG Human Resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies. 6. Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market. 7. Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with ED/COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency. 8. Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements 9. Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations. 10. Performs other accountabilities as assigned or directed. Qualifications: · Bachelor's Degree in Business Administration, Finance, Health Care Administration or related field. Master' degree preferred. · 5+ years progressive, out-come oriented management experience in a medium multi-specialty group practice with 3 years' experience in all aspects of practice management and operations, contracting, and medical staff relations. · Extensive knowledge of health care issues, trends, legal compliance and group practice management/network development models. · Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery. Physical Requirements: Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job. Environmental Requirements: Work is performed under basically normal working condition as in a standard office environment.
    $63k-119k yearly est. Auto-Apply 28d ago
  • Chief Operations Officer

    Mid-South Transportation Management, Inc.

    Operations vice president job in Memphis, TN

    FLSA: Exempt JOB TITLE: Chief Operations Officer (COO) DEPARTMENT: Executive REPORTS TO: CEO JOB FUNCTION: Under the direction of the Chief Executive Officer (CEO), the Chief Operations Officer (COO) provides executive leadership and strategic oversight for all operational divisions of the Memphis Area Transit Authority (MATA). The COO is responsible for ensuring safe, reliable, efficient, and customer-focused service delivery across all transit modes, including fixed route, paratransit, maintenance, and facilities. This role oversees operational planning, performance management, and compliance with FTA, TDOT, and federal transit standards while fostering a culture of accountability, safety, and continuous improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides executive leadership, direction, and coordination for all MATA transit operations, including Fixed Route, Paratransit (MATAplus), Maintenance, Facilities, and Safety and Security divisions. Implements operational strategies that enhance efficiency, service reliability, and overall customer satisfaction while aligning with MATA's mission and strategic plan. Develops, monitors, and evaluates key performance indicators (KPIs) to track operational success, service quality, and ridership growth. Ensures compliance with all FTA, DOT, TDOT, and OSHA regulations governing public transportation operations and safety standards. Leads and directs senior operational managers in setting goals, resolving service delivery challenges, and implementing performance improvement initiatives. Oversees the development and management of operating budgets for assigned departments, ensuring fiscal accountability and cost-effective service delivery. Coordinates with Human Resources and Labor Relations to manage staffing, labor agreements, and employee relations across operational units. Directs system safety, security, and emergency preparedness activities to ensure full regulatory compliance and operational readiness. Provides executive-level oversight for capital projects related to operations, maintenance, and facility upgrades. Implements innovative operational technologies and systems to improve service performance and efficiency. Promotes collaboration and communication among departments to strengthen operational alignment and support organizational goals. Represents MATA at public meetings, community events, and professional transportation forums as needed. Prepares and presents operational reports, updates, and strategic recommendations to the CEO and Board of Commissioners. Fosters a work environment that encourages employee engagement, development, and accountability. Performs other related duties as assigned to support the mission and strategic objectives of MATA. MINIMUM QUALIFICATIONS:Education: Bachelor's degree in Public Administration, Business Administration, Transportation Management, or a related field is required. A master's degree is preferred. Experience and Skills: Minimum of fifteen (15) years of progressively responsible management experience in public transit or transportation operations, including at least seven (7) years in executive leadership. Strong knowledge of FTA, TDOT, and federal compliance requirements governing public transportation systems. Proven ability to lead large, complex teams and oversee multimodal transit operations. Demonstrated experience managing operational budgets, service performance, and efficiency improvement programs. Excellent leadership, communication, and decision-making skills with the ability to build consensus and foster organizational collaboration. Proficiency in Microsoft Office Suite and operational reporting tools. Must comply with all MATA policies, including Drug and Alcohol Policy and Safety Protocols. WORK ENVIRONMENT:Work is performed primarily in an office environment with regular visits to operational facilities, maintenance shops, and field locations. The role may require exposure to various weather conditions, transit environments, and moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.DISCLAIMER: The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. MATA reserves the right to modify, add, or remove duties as necessary to meet business needs.
    $64k-115k yearly est. Auto-Apply 60d+ ago
  • Director of Operations

    Douglass & Runger

    Operations vice president job in Bartlett, TN

    Join our Team as our new, and FIRST, Director of Operations! Who We Are Douglass & Runger, PLLC is a rapidly growing family law, probate, and estate planning firm - ranked as the 14th fastest growing law firm in the United States by Law Firm 500 - based in Bartlett, TN, a suburb of Memphis, TN. We pride ourselves on delivering compassionate, high-quality legal services to individuals as they are navigating life's most challenging moments. Our commitment to service has earned our firm the 2025 Quality Business Award for Best Estate Planning Lawyer in Bartlett and Bartlett's Best Family Law Attorneys. As we continue to grow, we are seeking a dynamic, result-driven Director of Operations to join our team and serve as a driving force for continued expansion and exceptional client service. This newly created role will report directly to the CEO and will play a critical role in developing the infrastructure needed to continue our firm's growth and success. The Director of Operations will oversee day-to-day operations, ensuring that systems, processes, and resources are optimized for efficiency, quality, and client satisfaction. The ideal candidate will bring a strong blend of leadership, operational excellence, and a deep understanding of the professional service industry's needs and challenges. Experience in the legal industry is not required. We value unique insight and strategy to expand on and complement our legal expertise, so if you are a driven, strategic operations leader who has a passion for service excellence within the broader professional services industry, we are looking for you! Why Join the Douglass & Runger Team? At Douglass & Runger, we are passionate about what we do, the service we provide and the clients we serve. We value our team, professional and personal growth, and an innovative culture that requires commitment to our core values, accountability, adaptability, integrity and synergy. We offer competitive compensation, with opportunities for bonuses tied to revenue growth, an environment that values and invests in its team, and quality employee benefits. Competitive Compensation: Offers competitive salary with bonuses based on revenue growth. Benefits: 401K with employer match, quality medical, vision, and dental insurance, unlimited PTO. Culture of Support: Join a collaborative, high-performing team that values accountability, growth, and work-life balance. Professional Development: Grow with us through direct access to our CEO, collaboration with a team of legal professionals, a full, fractional C-Suite for additional support, and enjoy opportunities for growth within Executive Leadership Team. Personal Development: We value both professional and personal development and offer opportunities for personal growth alongside continuous professional improvement. Work Environment: Thrive in a fast-paced, rewarding environment where your contributions directly impact the firm's success. Key Responsibilities Strategic Planning: Partner with firm leadership to help drive business strategy, including client acquisition and retention, marketing efforts, and long-term operational goals, in addition to implementation of measures to increase firm profitability. Create and set strategic goals that align with overall institutional objectives, focusing on operational efficiency, growth and profitability Collaborate with leadership on strategic planning, process improvements and operating excellence. Execute strategy by enacting objectives and operational tactics within areas of responsibility. Metrics & Reporting: Develop, track, and analyze key performance indicators (KPIs) for operational efficiency, client satisfaction, and employee performance. Use data-driven insights to support continuous improvement and organizational growth. Analyze trends and emerging needs among key team members to forecast future opportunities, while developing metrics to assess the implementation of strategic priorities. Oversee the daily functions of our non-legal professionals, managing the operational aspects of the firm, driving and advising best practice process improvement to maximize operational efficiency and productivity. Process Improvement: Identify and implement improvements to streamline firm operations and enhance client experience. This includes developing new policies, systems, and workflows. Apply Strategic Planning, Metrics & Reporting, and Process Improvement strategies to the optimization of the following interdisciplinary functions. Operational Leadership: Oversee the daily functions of our non-legal professionals, managing the operational aspects of the firm, driving and advising best practice process improvement to maximize operational efficiency and productivity. Human Resource Operations: Lead a team of in-house, non-attorney staff, and offshore contractors, ensuring that all team KPIs, operational goals and client service standards are consistently met. Manage an interdisciplinary team, while actively mentoring and developing team members with an emphasis on personal and professional growth, high-performance culture and positive morale. Develop and implement strategic processes to optimize efficiency in recruiting, hiring, onboarding, engagement, progressive discipline, performance evaluation, compensation planning, training and development, and productivity. Financial Oversight: Work closely with the firm's fractional C-suite, including finance and business consultants, to regularly manage budgets, forecasts, and financial performance, ensuring alignment of projects, strategic initiatives, and operational goals. Technology Integration: Ensure the firm is leveraging technology effectively to improve efficiency, data management, and service delivery. Oversee the use of case management, CRM systems, and other operational tools. Compliance & Risk Management: Maintain compliance with all ethical and legal standards, particularly regarding client confidentiality, legal billing practices, and employee management. * This list of responsibilities is not exhaustive and may vary based upon changing Company needs.* Qualifications & Experience Management experience in an operational or related role within the professional services industry. Demonstrable experience in operations leadership in a professional services organization generating over $20 million of gross revenues and handling annual budgets in excess of $10 million. Experience interpreting and utilizing financial reports to drive decision-making with respect to pricing of professional services and capacity analysis of staff. Demonstrable success in operational strategy, integration, and optimization in a law firm or similar professional services firm. Experience managing both in-house teams and remote or offshore contractors. Familiarity with technological management tools, CRM systems, and case management software. Knowledge, Skills and Abilities Strong leadership skills with the ability to inspire, motivate, and manage teams effectively driving efficiency and productivity. Collaborative skills, including but not limited to goal setting, team development, and conflict resolution. Proven skills in team leadership, compliance oversight, budgeting, and strategic execution. Exceptional organizational and project management abilities. Excellent change management skills working in a fast-paced, results-driven, and rapidly growing environment. Outstanding interpersonal and communication skills, both written and verbal. Ability to work collaboratively with legal professionals and support staff. Education & Certifications Bachelor's degree in Business Administration, Human Resources, Legal Studies, or a related field. Master's degree in Business Administration, or related field; or SHRM-CP/SHRM-SCP/SPHR/PHR required. Total Compensation Package Base Salary: $125,000-$150,000 per year (commensurate with experience). Bonus compensation based on year-over-year revenue growth. Relocation assistance, if applicable Benefits: UNLIMITED PTO Quality Medical, Dental, and Vision Insurance 401(k) with Employer Match Continued Education Opportunities Personal and Professional Growth Opportunities If you are a qualified candidate who is excited by the opportunity to join our team, apply today following the instructions below. We can't wait to meet you! How to Apply: Submit your resume and prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph, explain what you believe are the three most important qualities that a Director of Operations must possess to successfully guide a law firm from a gross revenue of $3 million a year to a gross revenue of $10 million a year in within three years. Provide a brief explanation of why each quality is essential to achieving this objective. In the second paragraph, explain why you are interested in this opportunity and how your experience makes you the ideal candidate to help a rapidly growing law firm expand its operations and increase its market share. The closing sentence must state: 'I have read the instructions contained in the job posting and have followed the instructions.' **Applications that do not follow these instructions will not be considered.** Note: The Director of Operations will not practice law but will play a significant role in the operational and business management aspects of the firm. This role supports attorneys in delivering exceptional legal services to clients while ensuring the firm runs efficiently and meets its business goals. *Douglass & Runger, PLLC is proud to be an equal opportunity employer that values diversity within our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, genetic information, or other legally protected characteristics.*
    $125k-150k yearly Auto-Apply 60d+ ago
  • Director, Marketing Operations

    Varsity Brands

    Operations vice president job in Memphis, TN

    VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit's 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year. OUR COMMITMENT TO SAFETY At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been - and remain - steadfastly committed to doing our part to create a safe and positive environment for our participants' physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com. LOCATION: Onsite Memphis, TN TRAVEL: Travel is minimal; some out-of-the-area and overnight travel may be expected. HOW YOU WILLM MAKE AN IMPACT: Varsity Spirit is seeking an energetic, solutions-driven and hands-on Director of Marketing Operations to join our Marketing team in Memphis, TN. Your goal will be to improve marketing efficiency and organizational agility and leverage data to make market, customer and product/service decisions that create value for customers and drive the overall growth of Varsity Spirit. This role reports to the Chief Marketing Officer and is part of a dynamic team of passionate marketers. WHAT YOU WILL DO: Oversight of the systems, processes, data, and insights that support our marketing initiatives Lead MarTech strategy, selection, integration and optimization Drive consumer insights initiatives for both B2B and B2C research throughout the year Lead Marketing Data management and optimization in partnership with Digital and IT Champion and lead consistency in measurement, analytics and reporting throughout the marketing organization Responsible for building and maintaining external vendor relationships Manage all key marketing projects: creating project timelines, managing budgets and allocating resources among projects Creating and optimizing internal processes for team efficiency Maintaining dashboards and reports on critical key performance indicators for centralization Provide leadership and direction to the Marketing Operations team that drives solutions driven innovation Manage, motivate and retain Marketing Operations team Lead Hiring and Onboarding of Marketing Operations team in accordance with required compliance Management of team's performance to consistently encourage retention, growth and productivity Collaborate with the Chief Marketing Office to evaluate and conduct annual performance evaluations of team members Supervisory Responsibility Supervise 2 direct reports on Marketing Operations team. QUALIFICATIONS: Knowledge, Skills, & Abilities Proven experience building, implementing and improving internal processes within a marketing team Experience managing and working with creative projects Experience with a project management suite (Asana, Basecamp, Microsoft Project, etc.) Excellent communication skills, both verbal and written Excellent organizational and multitasking skills Ability to manage multiple, competing priorities in a fast-paced, constantly changing environment Proven teamwork skills, flexibility, and the ability to devise and drive solutions Up to date on the latest marketing software and tools Cheer, dance or band experience a plus but not required Education, Certification and Experience Minimum of 7 years of relevant work experience (Digital Marketing, Project Management and/or Marketing Operations) in both B2B and B2C Marketing At least 3 years of management or supervisory experience PMP Certification or similar preferred Knowledge of Salesforce and Salesforce Marketing Cloud a plus Bachelor's degree in Advertising, Marketing, Business or related field PHYSICAL REQUIREMENTS: This job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Ability to sit or stand for long periods through meetings and while operating office equipment, PC's, laptop, telephone will be required. #LIBD1 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. JOIN THE BEST TEAM IN SPORT & SPIRIT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions - BSN SPORTS and Varsity Spirit - and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT. OUR VALUES Service - We lead with heart. We champion community. Passion - We love what we do. It fuels our purpose. Integrity - We do what we promise. We own our actions and decisions. Respect - We earn it by giving it. Because everyone deserves it. Innovation - We never stop striving to be better. For ourselves and our community. Transparency - We are committed to openness and honesty in everything we do. OUR BENEFITS We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include: Comprehensive Health Care Benefits HSA Employer Contribution/ FSA Opportunities Wellbeing Program 401(k) plan with company matching Company paid Life, AD&D, and Short-Term Disability Generous My Time Off & Paid Holidays Varsity Brands Ownership Program Employee Resource Groups St. Jude Partnership & Volunteer Opportunities Employee Perks including discounts on personal apparel and equipment! Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran's status, age or disability.
    $64k-108k yearly est. Auto-Apply 13d ago
  • Senior Alumnae Operations Manager

    Kappa Delta Sorority 3.6company rating

    Operations vice president job in Memphis, TN

    Senior Alumnae Engagement Manager MEMBER EXPERIENCE DEPARTMENT Title: Senior Alumnae Engagement Manager Supervisor: Director of Member Experience Status: Full-time Exempt Location: Remote or Memphis, TN The Alumnae Engagement Manager-Sr. serves as the senior strategic leader for alumnae and volunteer engagement across Kappa Delta. This role executes the vision set by the National Vice President-Alumnae by developing strategies that facilitate a cohesive alumnae and volunteer experience that strengthens engagement, retention, leadership pipelines, and long-term connection to the Sorority. As the organizations subject matter expert on alumnae and volunteer populations, the Alumnae Engagement Manager partners cross-functionally and with volunteer leadership to design frictionless processes, lead change initiatives, and deliver meaningful, high-quality member experiences at scale. This role exercises significant influence across staff teams, volunteer leaders, and governance bodies and plays a critical role in shaping how alumnae and volunteers engage with Kappa Delta throughout their lifetime. This is a full-time staff position based at headquarters in Memphis, TN. Remote employment will be considered for candidates outside of the Memphis metropolitan area. The Alumnae Engagement Manager reports to the Director of Member Experience and works closely with the National Vice PresidentAlumnae, National Council, and the Training & Development team. Why This Role Matters / What Youll Influence This role directly shapes the long-term strength, sustainability, and relevance of Kappa Delta. Through strategic leadership of alumnae and volunteer engagement, the Senior Alumnae Engagement Manager influences: Howalumnaeremainconnected, valued, and engaged throughout their lifetime The strength and readiness of volunteer leadership pipelines at the local and national levels The consistency, clarity, and quality of thealumnaeand volunteer experience across the organization The organizations ability to scale engagement efforts whilemaintaininga high-touch member experience Cross-functional alignment and execution of enterprise priorities that rely on volunteer andalumnaeparticipation Success in this role has a measurable impact on engagement, retention, leadership development, and organizational effectiveness. Essential Functions Strategic Leadership & Collaboration Own theenterprise strategyforalumnaeand volunteer engagement, experience, and retention Serve as the organizations subject matter expert onalumnaeand volunteer populations, trends, and best practices Lead cross-functional initiatives that enhance engagement, including process redesign, digitization, pilot programs, and vendor partnerships Identifyand implement efficiencies that improve execution while preserving a high-quality member experience Serve as a strategic thought partner to the Director of Member Experience, proactivelyidentifyingrisks, opportunities, and decision points Promote a culture of continuous improvement, innovation, and learning across staff and volunteer partners Actively engage in enterprise-wide strategic efforts and support the organizations functional structure Volunteer Pipeline & Experience Own the end-to-end volunteer lifecycle, including recruitment, appointment, onboarding, engagement, recognition, and retention Develop and implement strategies to recruit qualified volunteers aligned to organizational needs, skills, and experience Design and continuously improve volunteer experiences that foster belonging, clarity of role, and sustained engagement Partner with the Foundation to align volunteer recruitment and volunteer data practices Lead volunteer engagement strategy and execution for the biennial National Convention, Volunteer Appreciation Month, and related initiatives Develop andmaintainvolunteer policies in alignment with staff policies and legal and ethical standards, in partnership with HRDefine requirements and lead adoption of volunteer data usage in Salesforce across the organization Alumnae Experience and Chapters Serve as theprimary headquarters leader for Alumnae Chapters and alumnae-at-large, setting strategic direction and ensuring consistent, high-quality support Act as staff liaison to the National Vice PresidentAlumnae and Alumnae National Leadership Team (A-NLT) Leadalumnaeengagement strategies, including dues models, reinstatements, resignations, recognition programs, and membership milestones Oversee strategy and execution ofalumnaeinitiatives and engagement opportunities, including LinkedIn Network, Ever Loyal Adventures, and Ever Loyal pledge Partner with Communications to define and execute alumnae-focused communication strategies Lead change management planning and communications for alumnae-related initiatives Develop and monitor KPIs related to alumna eengagement and chapter health; translate insights into strategic recommendations Provide strategic oversight for Alumnae Chapter training, officer development, and leadership resources Strengthenalumnaevolunteer leadership pipelines through updated manuals, onboarding resources, role-based guides, and ongoing training Provide strategic oversight for Billhighway platform usage Overseealumnaedata governance, requests, and lifecycle management Partner with the Foundation to promote alumnae participation in Foundation programs and initiatives Events and Programming Set strategy and provide leadership oversight for alumnae-focused programming at National Convention and other major events Partner with Communications and BTA to oversee event registration platforms, data strategy, and attendee experience Collaborate with Marketing & Communications to drivealumnaeand volunteer participation through coordinated outreach and digital engagement Additional Responsibilities Perform additional duties and strategic projects as assigned in support of organizational priorities Performance Expectations & Leveling Alignment (Senior Manager) This role is aligned to Senior Managerlevel expectations, including: Ownership of strategy, outcomes, and continuous improvement within a core functional area Leadership through influence across staff, volunteers, and governance bodies Ability to translate enterprise strategy into clear plans, timelines, and execution Effective change leadership and communication in complex, matrixed environments Use of data, KPIs, and insights to inform decisions and measure success Requirements 58 years of professional experience in nonprofit management,alumnaeor member relations, association management, community engagement, customer experience, volunteer management, or related fields Demonstrated ability to operate at a senior manager level, owning strategy and outcomes while leading through influence Strong project management skills with experience improving complex workflows, preferably in volunteer-driven or association environments Excellent written and verbal communication skills, including executive-level presentations and meeting facilitation Strong executive presence and relationship-building skills Proven critical thinking, problem-solving, and decision-making abilities Proficiencywith Microsoft 365, Salesforce, Adobe Acrobat, and ability to learnnew technologyplatforms quickly Working knowledge of social media platforms and their application to engagement strategies Exceptional attention to detail with the ability to balance strategic planning and tactical execution Ability to manage time, prioritize effectively, and meet deadlines in a fast-paced environment Ability to travel occasionally Preferred Qualifications Project Management certification (PMP, CAPM, or equivalent) Prior experience working or volunteering within a fraternal, membership, or volunteer-led organization Membership in Kappa Delta Sorority PIf66e78fa159e-31181-39405535
    $64k-70k yearly est. 7d ago
  • Director of Mortgage Operations

    First South Credit Union 3.5company rating

    Operations vice president job in Bartlett, TN

    OBJECTIVE: Works closely with the Mortgage Processing and Servicing Team to oversee daily operations of the mortgage department. Manage mortgage operations staff by: Coordinating overall workflow. Developing, documenting, and updating processes and procedures to maximize efficiencies. Ensuring appropriate training needs are met. Creating and/or providing access to tools, resources, and guidelines. Assisting with complex file issues and using these scenarios as learning opportunities. Ensure that the mortgage department delivers the highest quality service possible. Work with the mortgage management team to ensure compliance to mortgage regulations. Write and update QC, Underwriting, and other In-House Lending Policies. Serve as administrator for LOS and Servicing System. Program, test, and perform updates as necessary. Build, maintain, and monitor vendor relationships to ensure that service level agreements are met and communication is efficient. Research new products and services offered by vendors to the mortgage industry, including exploratory calls with the vendor and assessing cost vs. benefit. Write proposals for senior management recommending consideration of new vendors. Build, maintain, and monitor investor relationships to ensure that service level agreements are met and communication is efficient. Set up and administrate mortgage vendor websites, including integration with LOS. Build and maintain relationships with other credit union departments to build awareness and educate others on mortgage lending, as well as identify room for growth, efficiency, and improvement. Work with SVP of Mortgage Lending, Sales Manager, and Marketing to develop products and procedures to enhance the credit union's product mix and boost overall loan sales. Perform employee evaluations and monitor employees' progress. Hire and retain the best personnel available. Manage the incentive plan for mortgage operations staff. Collaborate with the mortgage management team to set goals and plan for staffing needs. Assist in developing a dynamic vision for the mortgage department that fits into the organizations short and long-term goals. Provide leadership and set an example for employees concerning manner, dress and professionalism. Commit to self-improvement via seminars, classes, and trade related readings. Perform other related duties as assigned by the Senior Vice President of Mortgage Lending. SKILL AND/OR QUALIFICATIONS: A Bachelor's degree in Business related field, preferably with related Master's Degree. Extensive experience will be considered in the place of formal education. An in-depth knowledge of mortgage lending and servicing. 3+ years of mortgage management experience. Proven experience in managing a full service mortgage department. PHYSICAL REQUIREMENTS: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job: Must be able to sit, stand, walk, talk, see and hear for extended periods of time. The employee is frequently required to use hands to finger, handle, or feel objects, tools or controls. The ability to reach, move, lift or carry objects up to 10 lbs. Local travel is occasionally required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. First South Financial Federal Credit Union is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, creed, religion, sex, national origin, age, veteran status, disability, or any other protected class.
    $65k-97k yearly est. Auto-Apply 60d+ ago
  • Operations Director

    Baptist Memorial Health Care 4.7company rating

    Operations vice president job in Germantown, TN

    Directs, administers, and coordinates all operational functions for a designated geographic Market working in close collaboration with the ED/COO. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with BMMG leadership team, Baptist Market Leader and hospital administration within assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy. Essential Functions: 1. Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with ED/COO, BMMG leadership team, Market leadership, and physician constituencies to maximize provider relationships and network development. 2. Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO, and CFO. 3. Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy and security, human resources, physician relations, and patient satisfaction. 4. Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites. 5. Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with Corporate and BMMG Human Resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies. 6. Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market. 7. Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with ED/COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency. 8. Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements 9. Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations. 10. Performs other accountabilities as assigned or directed. Qualifications: * Bachelor's Degree in Business Administration, Finance, Health Care Administration or related field. Master' degree preferred. * 5+ years progressive, out-come oriented management experience in a medium multi-specialty group practice with 3 years' experience in all aspects of practice management and operations, contracting, and medical staff relations. * Extensive knowledge of health care issues, trends, legal compliance and group practice management/network development models. * Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery. Physical Requirements: Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job. Environmental Requirements: Work is performed under basically normal working condition as in a standard office environment.
    $77k-135k yearly est. 28d ago
  • Chief People Officer

    YMCA of Memphis & The Mid 4.0company rating

    Operations vice president job in Memphis, TN

    The Chief People Officer (CPO) is a key member of the Executive Leadership Team (C-Suite), reporting directly to the President & CEO. The CPO provides strategic leadership and organizational vision for all aspects of people strategy, talent development, workforce systems, culture, and employee experience across the YMCA of Memphis & the Mid-South. This position is responsible for creating and sustaining an exceptional employee experience that supports recruitment, retention, development, payroll, benefits, compliance, and employee relations. The CPO ensures that people strategy is fully aligned with the operational and business goals of every YMCA unit-including membership centers, centralized program areas, and community-based initiatives. The CPO champions a culture of collaboration, innovation, accountability, and respect, ensuring the YMCA of Memphis & the Mid-South remains an employer of choice across West Tennessee, North Mississippi, Eastern Arkansas, and expanding markets. Strategic Leadership Partner with the CEO and C-Suite to shape and execute a comprehensive People & Culture Strategy aligned with the YMCA's organizational strategic plan. Collaborate with executive and business unit leaders to ensure people priorities support operational success, revenue growth, and mission advancement. Serve as a senior advisor on organizational design, workforce planning, succession planning, leadership structure, and change management. Lead long-range workforce strategies that support the YMCA's continued growth across multiple states and service areas. Integrate people strategy with organizational KPIs to strengthen performance and accountability. Employee Experience, Culture & Employee Relations Champion an exceptional, mission-driven employee experience across the YMCA. Lead all employee relations functions, ensuring fair, consistent, transparent, and effective policies and practices. Build systems and processes for proactive conflict resolution, investigations, employee support, and culture reinforcement. Oversee initiatives that improve employee engagement, connection, retention, and organizational health. Promote a culture of collaboration, accountability, continuous improvement, and respect. Drive programs that enhance staff well-being, recognition, and organizational pride. Talent Management, Recruitment & Workforce Development Oversee talent acquisition and workforce development, ensuring the YMCA recruits and retains a skilled, diverse, mission-aligned workforce. Develop innovative recruitment strategies responsive to competitive labor markets. Ensure comprehensive onboarding, training, and orientation processes that prepare staff for long-term success. Lead the creation of leadership pathways, succession plans, and coaching programs to strengthen organizational capacity. Partner with business units to anticipate workforce needs and build proactive recruitment strategies. Retention, Growth & Performance Lead strategies that support retention of top talent through advancement pathways, mentorship, and development opportunities. Oversee the YMCA's performance management systems to ensure alignment between employee goals and organizational strategy. Create a high-performance environment grounded in teamwork, innovation, and accountability. Build leadership capacity at all levels through structured development programs and succession planning. Leads, implements, and manages the overall training and development for all employees and business units. People Operations, Payroll, Compensation & Compliance Build and implement systems for policies across all YMCA operations. Oversee payroll operations, ensuring accurate, timely, and compliant processing for all employees. Ensure compliance with federal, state, and local employment laws and YMCA policies. Oversee compensation, benefits, workforce analytics, and HRIS systems to ensure competitiveness, efficiency, and fiscal responsibility. Manages operational parts of technology platforms and reporting systems to measure the success of people and culture initiatives. Risk Management, Safety & Workforce Readiness Partner with the General Counsel and Director of Risk & Compliance to ensure a safe and compliant workplace across all departments. Ensure staff meet mandatory training requirements across the association Support investigations, corrective actions, and risk communication systems. Promote a culture of safety, preparedness, and comprehensive organizational responsibility. Innovation & Organizational Growth Lead innovation in HR systems, technologies, and practices to enhance workforce experience. Introduce tools, systems, and best practices that elevate service delivery and improve operational efficiency. Support strategic expansion by ensuring workforce structures align with current and future organizational needs. Use HR data and analytics to drive decision-making and continuous improvement. Other Responsibilities Build collaborative relationships with leaders across all departments. Represent the YMCA in community partnerships, workforce initiatives, and professional associations. Drive a people-centered culture that supports mission impact and organizational excellence. Perform all other duties as assigned by the President & CEO. ABOUT THE YMCA OF MEMPHIS & THE MID-SOUTH The YMCA of Memphis & the Mid-South is a high-impact, purpose-driven nonprofit transforming communities across West Tennessee, Eastern Arkansas, and North Mississippi, with strategic growth into Little Rock and the broader Mid-South. Guided by a bold vision for youth development, healthy living, and social responsibility, we deliver innovative programs that touch thousands of lives annually. This is a rare opportunity for a visionary leader to drive meaningful change, shape strategy, expand organizational impact, and create a lasting legacy in a thriving, forward-moving organization. Operational Scope & Impact Major Operational Business Units ? Membership & Program Centers ? Philanthropy & Mission Advancement ? USDA Child Nutrition Program ? Centralized Youth Development: Before & After School Care, Y-Achievers, Y-CAP, Teen Leadership & Engagement, Summer Camps ? Early Learning Centers ? Workforce Development & Community Support Initiatives Key Organizational Facts ? Annual Operating Budget: $70 million - projected to grow to $100 million in the near future ? Total Employees: Over 3,000 ? Total People Served Annually: More than 250,000 children, adults, and families Youth Development & Childcare Impact ? Before & After School Care: Serving over 8,000 children annually ? Before & After School Sites: 160 sites across multiple counties and school districts ? Early Learning Centers: 6 current centers, plus 1 new center under construction (opening 2027) Membership Centers & Growth ? Current Membership Centers: 12 operating centers ? New Center Opening: 1 new center opening in 2026 ? Centers Under Construction: 2 additional centers scheduled for completion and opening in 2027 USDA Child Nutrition Program ? Serves approximately 40,000 meals per week ? Over 1 million meals served annually ABOUT OUR REGION Memphis and the Mid-South offer an exceptional quality of life for leaders seeking purpose, community, and opportunity. One of America's most culturally significant and fastest-growing regions, Memphis blends affordability, authenticity, and impact like few places can. A City with Heart and Global Influence Known worldwide as the birthplace of blues, soul, and rock 'n' roll - and home to Graceland - Memphis offers unmatched cultural depth. From Beale Street to the National Civil Rights Museum, the city celebrates history, creativity, and innovation. Affordable, Livable, Connected Memphis is consistently ranked among the nation's most affordable metros, with low housing costs, short commute times, and a cost of living that lets families and professionals enjoy more of what matters - vibrant neighborhoods, great food, arts, and recreation. Community-Driven and Family-Friendly The Mid-South is warm, welcoming, and community-minded. Residents enjoy premier amenities such as Shelby Farms Park, the Memphis Zoo, the Memphis Grizzlies, world-famous barbecue, and abundant access to outdoor recreation. A Region on the Rise Major investments from Ford's BlueOval City, FedEx, St. Jude Children's Research Hospital, and others are fueling growth across healthcare, logistics, education, and innovation. The YMCA is deeply engaged in this momentum and expanding its reach across the region. A Place to Make a Real Difference For mission-driven leaders, Memphis offers the opportunity to create visible, lasting impact. Collaboration across government, business, and nonprofit sectors makes it a powerful place to innovate and lead change. Memphis is more than a city - it's a community driven by purpose, passion, and possibility. It's an ideal home for leaders ready to build, grow, and make a meaningful difference. Requirements Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related. Minimum 5-10+ years of progressive leadership experience in HR, people strategy, or organizational development, including 3+ years at the executive level. Proven track record shaping culture, employee experience, relations, payroll, and engagement in complex organizations. Expertise in talent acquisition, retention, workforce planning, and leadership development. Strong knowledge of HR operations, compliance, and technology systems. Exceptional relationship-building, leadership, communication, and interpersonal skills. Proven ability to lead large teams, drive organizational change, and deliver measurable results. Strong alignment with the mission and values of the YMCA. Salary Description $200,000- $250,000
    $44k-63k yearly est. 55d ago

Learn more about operations vice president jobs

How much does an operations vice president earn in Memphis, TN?

The average operations vice president in Memphis, TN earns between $74,000 and $203,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.

Average operations vice president salary in Memphis, TN

$123,000

What are the biggest employers of Operations Vice Presidents in Memphis, TN?

The biggest employers of Operations Vice Presidents in Memphis, TN are:
  1. US Foods
  2. Raymond James Financial
  3. Trisearch
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