Regional Director - Emergency Medicine - Vituity Practice Management - Chicago
Operations vice president job in Chicago, IL
Remote, Nationwide - Seeking Emergency Medicine Regional Director
Join the Physician Partnership Where You Can Increase Your Impact
Vituity's ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be - on your patients.
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
Work with Medical Directors to review site performance, address problems, and adjust practices to achieve profitability.
Accountable for ensuring all sites are solvent.
Review monthly site performance reports and ensure problems are corrected.
Take charge of or assist MDs in resolving issues with problem payers, AR, etc.
Monitor site contributions and organization subsidies.
Work with Vituity Practice Management staff and VP in negotiations of managed care contracts affecting sites in their region as needed.
Manage debt forgiveness when applicable.
Coordinate and lead the negotiation of contracts in the region and resolve issues with payers, managed care organizations, and the hospital.
Operate a new site to budget.
Know incentives and operationalize optimization, ensure contract terms are being met.
Candidates must be prepared to participate in the entire lifecycle of contract implementation, including the startup phase.
Own start-ups, Year One and Hot Spot calls.
Increase in subsidy needs to be approved by COO.
Accountable for site operational and quality performance.
Aid each MD in the identification and correction of potential and/or existing operational or financial problems, including patient flow, coding, documentation, compliance, and productivity issues.
Advise Medical Directors and site management team to ensure that all practice lines in the region provide the highest quality medical care.
Know quality metrics for the site and system, ensure these are exceeded.
Accountable for ensuring meaningful integration occurs: Identify opportunities for practice line integration to ensure the quality and efficiency of patient care delivery across the acute care continuum; assist with new service line startups; engage regularly with integrated site RDs.
Engage in collaboratives, set the tone, hold MD and SMT accountable.
Allocate Vituity Practice Management, Operations Consultants, and Regional Leads resources for region.
Work collaboratively with Operations Consultants and Regional Leads on initiatives such as start-up calls and performance improvement initiatives and assume responsibility for the success of those efforts. The RD is ultimately responsible for their practice's performance.
Act as the leader for the site in any Vituity collaboratives.
Be proactive in maintaining oversight of all site metrics, incentives, and operational processes.
Provide leadership for all partners and employees in the region.
Onboard and mentor Medical Directors and address any performance issues in a timely manner, hold them accountable.
Aid the MD in recruiting, onboarding, and acculturating new providers.
Represent Vituity and impart information on new policies and procedures.
Work clinically at struggling sites when appropriate and necessary.
Commit to creating and demonstrating inclusivity within Vituity including codesigning, building, and executing strategies, policies, and practices that cultivate equity, inclusion, and fair opportunity for all; demonstrating preparedness to educate, mitigate, coach, and address daily bias and exclusion in partnership with the site leadership.
Lead with integrity by recognizing the voices and ideas of individuals in their respective site or division.
Ensure practices are following up on compliance requirements.
Ensure the Medical Directors are signing off on timecards within the due date.
Support current and future Leadership development by supporting and participating the Leadership Development Program.
Represent Vituity and maintain relationships in their region.
Maintain a strong C-suite relationship, ensure added value.
Respond quickly to emails and calls.
Represent Vituity to hospital administration and nursing; meet at least annually with them, but quarterly is preferred. Best to have ongoing check-ins.
Assure strong and positive relationships with medical staff. Encourage site partners to become Chief of Med Staff.
Serve as a member of Vituity Regional Director Operations Committee and on appropriate Vituity workgroups.
Assume responsibility for any Medical Director in an emergency.
Regularly engage, mentor, and assist fellow Regional Directors, medical directors, and site management team.
Meet with Medical Directors on a frequent basis and monitor high risk and new sites monthly.
Investigate and address Partner and provider complaints and issues in the Region.
Leadership education and training.
Participate in Divisional meetings with all practice lines.
Provide regular organizational updates at the site level.
Ensure appropriate onboarding, education, and training of MDs.
Education and training sessions.
Create and update training materials.
Supply potential candidates to the leadership pipeline.
Identify opportunities for new business, report them to leadership and/or business development for follow up.
Participate in New Business opportunities outside your own region as needed.
Present new innovations and service line offerings to current clients to enhance existing relationships.
Manage the contract negotiation process with existing sites via Renewal Process.
Ensure our contracting process is being followed.
Participate in establishing new contract terms.
Facilitate integration of practice lines in startups and existing contract sites.
Meet regularly with RDs from different service lines to share challenges and find solutions to increase contract stability.
Joint accountability with the System Client champion to ensure good relationships; ensuring that we are meeting/exceeding expectations.
Monitor and intervene when appropriate on matters of client, medical staff, and hospital staff conflict/problems.
Ensure that all Vituity physician providers understand their fiduciary obligations as Vituity partners.
Model and communicate the cultural values, partnership principles, and patient-centered cause in interactions with patients, clients, providers, and employees.
Work with your peers to help and improve overall performance.
Accountable for meeting organizational goals in their Region.
Plan and contribute to content for Division-wide meetings as assigned.
Promote Vituity's culture, mission, values, and democratic principles.
Work with Partnership affairs and CPAC on provider-related issues and concerns in their Region and ensure that progressive counseling with exceptional documentation is followed.
Ensure bi-directional communication to and from providers regarding organizational updates, policies and procedures, strategy, etc.
Have regular interactions with key hospital administrators to maintain an open line of communication and to understand and address pain points throughout the year.
Monitor and intervene when appropriate on matters of client, medical staff, and hospital staff conflict/problems.
Ensure site providers are actively participating in key hospital committees.
Assist the site leadership in cultivating and maintaining key relationships when able and applicable with hospital board members, foundation members etc.
Respond in a timely manner.
Align with partnership strategy, initiatives, and expectations and communicate to the site level.
Have an in-depth understanding of the strategy and initiatives to own the message and be prepared to thoroughly discuss with Partners.
RD is a Vituity advocate and should communicate as an owner of the message as opposed to being simply a translator.
Provide VPs feedback they receive related to these communications.
Required Experience and Competencies
Licensed physician as a Medical Doctor (M.D.) or Doctor of Osteopathic Medicine (D.O.) degree from an accredited medical school and completion of residency through an accredited residency program required.
Board or national certification required.
Current valid federal drug enforcement agency (DEA) certificate for the state in which the provider is practicing for Vituity required.
Maintain membership and privileges on Hospital's medical staff and comply with and abide by the bylaws, rules and regulations, and the policies and procedures of Hospital's medical staff where services are being provided required.
Physician Partnership status required.
Operations management role experience, ex: Medical Director, Medical Group Manager, multi-site experience required.
Medical group clinical work experience required.
We have a strong preference for high-performing medical directors who are looking to advance to the next level of leadership.
Proactive and solution minded.
Superior clinical skills to serve as role model by setting high standards.
Ability to interpret and understand complex financial data as relative to practice management.
Demonstrated strong interpersonal and leadership skills. Able to motivate physicians, clinical, and non- clinical employees. Dedicated team member and effective relationship builder.
Excellent written and verbal communication skills. Effective negotiation skills. Able to resolve disputes.
Candidates must be willing to travel for key executive meetings as well as any meetings necessary to support their respective region.
Candidates are expected to work clinical shifts within their regions.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to get to know other Vitans through a variety of virtual meet-and-greets, events and seminars.
Monthly wellness events and programs such as yoga, HIIT classes, and more.
Trainings to help support and advance your professional growth.
Team building activities such as virtual scavenger hunts and holiday celebrations.
Flexible work hours.
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
Superior Health Plan Options.
Dental, Vision, HSA/FSA, life and AD&D coverage, and more.
Partnership models allows a K-1 status pay structure, allowing high tax deductions.
Extraordinary 401K Plan with high tax reduction and faster balance growth.
Eligible to receive an Annual Profit Distribution/yearly cash bonus.
EAP, travel assistance, and identify theft included.
Student loan refinancing discounts.
Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.
Inverto | Managing Director, Procurement
Operations vice president job in Chicago, IL
Who We Are
At Inverto North America, we're defining what's next in procurement and supply chain-driven by ambition, precision, and impact. With the strength of BCG behind us and a sharp entrepreneurial mindset at our core, we partner with leading global organizations to deliver strategies that create lasting value.
Our people are central to that mission. As experts who move with intent and momentum, we continually invest in developing our capabilities, expanding our reach, and scaling our impact. Growth at Inverto is shared growth-opening new opportunities for our clients, our business, and our teams.
What You'll Do
A Managing Director is the face of the company and represents the company on highest client level. An MD shapes the business and actively seeks sales opportunities. Knows the market and is able to anticipate trends. Is the closest link to BCG and carries the main responsibility to shape the organization. An MD is role model to junior team members and nurtures talent to become future leaders in the firm.
The MD will be responsible for:
• Strategic business development and sales
• Client interface and relationship management (including C-suite relationships)
• Execution of work at highest standards
• Developing the organization, its platforms and processes, as well as setting the structure for long-term success
• Acquisition and development of our team, as well as the creation of our future leaders
Key Accountabilities/Tasks:
• Exhibit strong business acumen and effective leadership
• Display top-level networking and adept business partnering skills, including ability to develop deep relationships with C-level executives and ability to influence them
• Embrace a growth mindset to encourage innovation and continuous improvement
• Drive thought leadership in new relevant topic areas
• Manage project priorities and monitor project pace (client's needs & timelines)
• Provide recruiting direction, participate in hiring and take responsibility for the INVERTO team
• Lead by example - ensure development of junior colleagues and cultivate talent through mentorship and skill-building initiatives
What You'll Bring
• Proven track record to gain commercial traction quickly and build team
• Entrepreneurial background with most recent experience being in consulting
• Strong procurement consulting experience (less important to have supply chain experience)
• Strong business acumen and strong leadership skills
• Demonstrated C-level relationship development and management skills
• Gravitas & senior presence to command premiums for their expertise
• Strong commitment to BCG and Inverto values
Who You'll Work With
Inverto focuses on strategic procurement and supply chain management. We are one of the top names for strategic procurement and supply chain management. As a part of BCG, we offer the best of both worlds: in-depth expertise and high strategic competence with a draw on a strong, international infrastructure, which makes us even more dynamic in the market. Our values form the basis for our actions. They sum up what it means to be Inverto, our own beliefs and standards, to which we are fully committed: We create value, grow as one, pioneer with expertise, take care of people and planet, do what's right, and we are fueled by fun. That is why we want to strengthen our team with someone that matches our ambitions as well as our spirit. We are Inverto.
Additional info
BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The first year base compensation for this role is:
Managing Director: $265,000
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks.
TOGETHER, WE BENEFIT.
All our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for Inverto employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
* Paid sick time on an as needed basis
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
#LI-DNI
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Vice President of Retail Operations
Operations vice president job in Chicago, IL
Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing.
The Position
Director of Retail Operations
Location
Corporate Headquarters in Chicago with 50-75% travel to 40 stores
Overview
Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking.
Key Responsibilities
Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance.
Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention.
Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle.
New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration.
Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence.
Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency.
Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans.
Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability.
Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty.
Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively.
Qualifications
Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments.
Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation.
Education: Bachelor's in Business, Retail Management, or related field; MBA preferred.
Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
Director Asset Management
Operations vice president job in Chicago, IL
SPECIFICATION
DIRECTOR - ASSET MANAGEMENT
Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client (‘Company'). This position will be based in Chicago, IL.
CONFIDENTIALITY
Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity.
CLIENT DESCRIPTION
Founded in Dallas, Texas in 1965, the Company consistently ranks amount the top managers and developers of office, industrial, retail, and mixed-use properties in major global markets. The firm is one of the most respected full-service firms in real estate - providing investment management and development and a full suite of integrated services to owners, investors, lenders, and major occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management.
The Investment Management team is an SEC-registered investment advisor and is the Company's fund management and advisory arm headquartered in Chicago, IL. Currently the Investment Management team has approximately $5.0B in real estate assets under management across three separate accounts and is actively raising money for additional fund strategies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Based in Chicago and reporting to the separate account portfolio managers, the Director will have
responsibility over all strategic, transactional, and operations issues for a to-be-determined portfolio of primarily office and industrial assets located across the United States.
Create strategic plans for each asset depending on the property's individual requirements including valuations, cash flow projections, review and approval of annual operating and capital budgets
Set, evolve, and execute redevelopment, leasing, and sale plans and direct all aspects of relationships with regional partners and providers of third party services including property management
Aggressively and proactively predict and respond to dynamic market conditions
Oversee the budget process for all assets under their management
Work closely with leasing staff, regional partners, and third-party contractors to structure, negotiate, review and execute leases within portfolio of assets
Monitor the overall performance of assigned properties against plan and budget
Plan for and anticipate the cash flow needs for the assets as well as the underlying investors, monitor cash in/out of property accounts, and oversee all draw disbursements
Provide high quality lender and investor reporting
Support the execution of acquisitions, financings, and refinancings as required
Continuously keep senior management, clients, and investors aware and up to date on evolving strategies and results
Provide strategic, investment, and analytical direction and oversight to regional partners, third party service providers, and internal company personnel in creating and executing asset and portfolio plans
QUALIFICATIONS, SKILLS AND EXPERIENCE
Qualified professionals will have a minimum of seven to ten years of demonstrable success in the management of a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily, and medical office. Additional experience in asset/portfolio reporting is strongly desired. Qualified candidates must possess the following requirements and characteristics:
Proven track record of success and leadership, with past accomplishments clearly demonstrating a creative hands-on approach to, and understanding of, operations, leasing, development, capital markets, financing, marketing, investment, and ownership issues in managing challenging, “value-add” real estate properties
Ability to positively impact such factors in continually meeting and exceeding ambitious investment/return performance objectives
Proven experience successfully creating value at all phases of a property's life cycle, from acquisition through disposition is essential
Aptitude in reviewing and understanding sophisticated financial statements, leases and loan documents
Ability to effectively manage less experienced analyst and associate staff to optimize work production while providing a mentoring relationship
Managing and holding accountable regional partner relationships at both the development and operating levels is key
Be conversant with industry trends and competitor firms
A collaborative team player exceling in a professional environment characterized by empowered decision-making authority and a flat organizational structure
Strong computer skills including Excel, Word, and ARGUS
Good interpersonal instincts with the ability to constructively reconcile differences in a positive manner
Excellent oral and written communication skills
Unquestionable integrity and a strong work ethic
A bachelor's degree is required
COMPENSATION
The annual compensation for this role is expected to be approximately $240,000-$280,000. Actual base salary and bonus will be determined by several components, including but not limited to: relevant experience, skills and qualifications, base salary of internal peers, and geographic location. In addition to base salary, this role may be eligible for a discretionary annual bonus, LTIP and a variety of financial, wellbeing, and health / welfare benefits.
CONTACT INFORMATION
Shine Associates, LLC
45 School St., Suite 301
Boston, MA 02108
**************************
Hillary H. Shine, Principal Kelsey E. Shine, Director
Cell ************** Cell **************
****************************** *****************************
Chandlee N. Gustafson, Associate
Cell **************
*******************************
Vice President of Brokerage
Operations vice president job in Chicago, IL
Job Title: Vice President of Brokerage
Reports To: Principal / Managing Partners
Cross Street is a Chicago-based real estate services firm with deep roots in property operations and client service. Cross Street combines institutional-quality expertise with entrepreneurial flexibility, offering clients a full suite of brokerage and advisory services.
Position Overview
The Vice President of Brokerage will be responsible for leading and expanding Cross Street's brokerage platform across leasing and sales. This senior role will focus on driving transaction volume, implementing career development plans for brokers, overseeing managing brokers in other markets, and innovating the systems and processes that support the team. The VP will play a key role in scaling the brokerage division, developing talent, and positioning Cross Street as a market leader.
Key Responsibilities
Leadership & Growth
Set the vision and growth strategy for the brokerage division across sales and leasing.
Establish clear career development paths and training programs to grow future leaders.
Recruit, mentor, and retain top brokerage talent.
Innovate and oversee training curriculum for the brokerage team.
Oversee and support managing brokers in regional markets (2+ direct reports), ensuring alignment with firm-wide goals and consistent performance standards.
Transaction Oversight
Guide negotiation strategies, deal structures, and client presentations.
Ensure a high standard of client service and execution excellence on every transaction.
Ensure transaction management standard across each office/city.
Business Development & Client Service
Drive new client relationships and grow the firm's pipeline of residential sales opportunities.
Develop and maintain strong relationships with developers and investors.
Position Cross Street as a trusted advisor through market insights and creative solutions.
Design and implement lead generation strategies.
Innovation & Systems
Implement tools and technologies to enhance brokerage productivity and tracking.
Develop standardized processes for pipeline management, reporting, and client communication.
Drive innovation in how brokerage services are marketed, measured, and delivered.
Market Knowledge
Stay ahead of market trends in Chicago and other key markets.
Translate market intelligence into actionable strategies for brokers and clients.
Qualifications
Bachelor's degree in Real Estate, Business, Finance, or related field.
8+ years of experience in residential real estate brokerage, with a strong background in both leasing and sales.
Proven track record of building teams and scaling brokerage operations.
Strong leadership and coaching skills with a passion for developing talent.
Experience managing brokerage operations across multiple markets.
Strong understanding of brokerage systems, technology, and process optimization.
Excellent negotiation, relationship management, and communication skills.
What We Offer
Compensation: $175,000-$200,000 + Profit Share
Comprehensive benefits package including Medical (BCBS), Dental and Vision Insurance
Paid time off: 15 vacation days and 5 sick days
Leadership opportunity to shape and scale a brokerage division.
Oversight of a growing, multi-market platform.
Access to Cross Street's established network.
A collaborative and entrepreneurial culture committed to innovation and career growth.
VP of Property Management
Operations vice president job in Elgin, IL
Key Responsibilities
Strategic Leadership
Develop and implement long-term strategies for property management operations across commercial assets.
Partner with construction and development teams to ensure seamless transitions from construction to occupancy and management.
Drive operational excellence, cost efficiency, and portfolio value growth.
Establish KPIs and performance metrics for property teams and vendors.
Operational Management
Oversee day-to-day property management operations for office, industrial, and retail assets.
Direct budgeting, forecasting, and financial performance of the managed portfolio.
Ensure compliance with all local, state, and federal regulations.
Oversee vendor management, maintenance programs, and capital project planning.
Construction & Capital Projects
Collaborate with the construction division on new builds, renovations, and tenant improvements.
Manage integration of property management considerations into construction planning and design.
Oversee capital expenditure programs to maintain and enhance asset value.
Team Leadership & Development
Lead, mentor, and develop regional property managers and operational staff.
Foster a culture of accountability, collaboration, and high performance.
Provide leadership in recruiting, training, and retaining top property management talent.
Financial & Client Relations
Maintain strong relationships with ownership groups, investors, and major tenants.
Prepare and present property performance reports to executive leadership and stakeholders.
Oversee lease administration, collections, and expense control measures.
Qualifications
Bachelor's degree in Real Estate, Business, Construction Management, or related field (MBA or CPM preferred).
12+ years of progressive experience in commercial property management, including leadership over multiple asset types.
Proven experience managing property operations in conjunction with large-scale construction or redevelopment projects.
Strong financial acumen with expertise in budgeting, forecasting, and P&L oversight.
Excellent leadership, communication, and negotiation skills.
Professional certifications such as CPM, RPA, or CCIM are highly desirable.
Key Competencies
Strategic and operational leadership
Construction project integration
Financial management and reporting
Tenant and stakeholder relations
Team development and mentoring
Regulatory compliance and risk management
VP Asset Management
Operations vice president job in Chicago, IL
🚀 VP of Asset Management
📍 Chicago Loop (Hybrid 3/2 schedule)
We're partnering with a top-tier private equity real estate investment firm to hire a Vice President of Asset Management for their housing based portfolio. This role offers high visibility across the organization and direct collaboration with senior leadership.
Why This Role?
Equity participation + strong bonus program
Hands-on exposure to portfolio strategy, capital projects, and vendor negotiations
Formal mentorship with a Partner
Inclusive, team-oriented culture with firm-wide event
What We're Looking For:
5-10 years of progressive real estate asset management experience
Senior Housing, Student Housing, Multifamily, or Manufactured housing background
Proven leadership and management track record
Strong financial modeling, strategic planning, and communication skills
💰 Compensation: $150K-$180K base + 30% target bonus + long-term equity participation
This is an exciting opportunity to join a collaborative, entrepreneurial firm managing multiple active real estate funds.
For immediate consideration send an updated resume to ************************************
Vice President of Operations/COO
Operations vice president job in Chicago, IL
Chicago, IL
A well-established, fast-growing multi-location dental group with seven practices in the Chicagoland area is seeking a high-energy VP of Operations to lead day-to-day operations, optimize performance across sites, and play a key role in driving rapid expansion.
This is an extraordinary opportunity for a driven, results-oriented leader who thrives in a fast-paced environment and wants to work alongside an exceptional team of smart, strategic professionals. The ideal candidate brings deep experience in dental practice operations, a track record of building scalable systems, and the desire to help grow something meaningful.
Key Areas of Accountability
Multi-Site Operational Leadership
Direct operations across all seven dental offices, ensuring consistency in patient care, process efficiency, and performance outcomes.
Serve as the central point of coordination between practice-level teams and senior leadership.
Develop and roll out scalable systems, workflows, and best practices that support ongoing growth.
Team Development & Organizational Culture
Hire, coach, and retain a strong team of practice leaders and support staff.
Implement clear performance metrics and accountability structures.
Champion a collaborative and positive team culture that aligns with the organization's mission and values.
Financial Oversight & Operational Metrics
Oversee revenue-driving functions, including billing, collections, treatment planning, and insurance processes.
Monitor location-level financial performance and key metrics such as provider productivity, AR days, and profitability.
Partner with the CEO and leadership team to manage budgeting, forecasting, and margin improvement initiatives.
Growth & Expansion
Support future practice openings and acquisitions by leading operational integration and alignment.
Develop systems that allow for rapid onboarding of new providers and staff.
Play a key role in building infrastructure for scale while maintaining operational excellence.
Technology, Compliance & Systems
Optimize the use of practice management platforms and digital tools across locations.
Ensure compliance with HIPAA, OSHA, and other dental regulations.
Lead system upgrades, technology rollouts, and change management initiatives.
Marketing & Patient Experience
Oversee brand consistency and patient experience strategies across offices.
Collaborate with marketing partners to execute campaigns that drive new patient growth.
Track patient satisfaction metrics and implement improvements as needed.
Qualifications
Bachelor's degree required.
Minimum 5+ years of operational leadership experience within a dental practice (multi-location experience strongly preferred).
Experience in scaling a dental group or supporting acquisition/integration efforts is a strong plus.
Demonstrated ability to lead high-performing teams and drive performance through data, accountability, and clear communication.
Hands-on knowledge of dental billing, treatment planning, and practice management systems (e.g., Dentrix, Open Dental).
Strong financial acumen and comfort working with KPIs and P&L data.
A self-starter with exceptional follow-through, a bias for action, and a desire to build and lead something special.
Salary:
$160k - $180k + variable compensation
JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
Director of Operations
Operations vice president job in Chicago, IL
About The Role
The Director of Operations is a key leadership position responsible for overseeing the daily operations across all divisions of a fast-paced construction and concrete organization. Reporting directly to ownership, this role plays a vital part in ensuring strategic alignment, operational efficiency, and high-performance teamwork across the company.
This is a top-level position with no promotional ceiling - ideal for an experienced leader seeking long-term stability, growth potential through performance-based raises, and meaningful impact on company direction.
What You'll Do
Partner with ownership to define strategic goals, implement policies, and track progress toward company objectives.
Provide direct oversight and support to team leads across eight key divisions:
Accounting
Specialty Concrete Sales
Regular Concrete Sales
Purchasing
Dispatching
Building Materials Sales
Mechanics
Inside Sales Office & Yard/Warehouse
Lead daily operations, troubleshoot issues, and ensure consistent communication across departments.
Conduct site walk-arounds to check in on teams, engage with customers, and assess operational needs.
Monitor financial performance, support budgeting, and develop strategies to meet or exceed profit targets.
Oversee hiring, onboarding, and training programs; promote safety and customer service excellence.
Manage scheduling, time-off approvals, and operational hours to ensure optimal staffing.
Maintain a positive, safe, and collaborative workplace culture.
Perform light IT support, including coordination with external vendors, VOIP system updates, and internal communications.
Develop and distribute a monthly internal company newsletter to enhance team engagement.
Who You Are
Bachelor's or Master's degree in Business Management, Administration, or a related field.
Proven experience as a Director of Operations, General Manager, or similar senior leadership role.
Strong financial and business acumen with a deep understanding of operations, planning, and marketing.
Skilled in coaching, motivating, and holding teams accountable to performance goals.
Exceptional communicator with strong organizational, decision-making, and conflict-resolution skills.
Comfortable leading in a hands-on, fast-paced environment where adaptability is key.
Familiarity with construction operations, concrete products, equipment, and safety standards preferred.
Schedule
On-site, Monday-Friday, 6:15 AM - 4:00 PM (some flexibility available)
15-18 hours of overtime per week possible, depending on business needs
Compensation & Benefits
Compensation: $130,000-$150,000
Bonus: Performance-based raises and annual bonus potential
Stability: Long-term top-level role with profit-sharing potential
Comprehensive Benefits Package
100% employer-paid health insurance (for employees and families)
Paid vacation and personal/sick days
Life insurance, short- and long-term disability
401(k) plan with company contributions
Annual profit-sharing
Supportive, close-knit company culture
If this role interests you and you fit the qualifications, apply today!
Thank you,
Rachel Stewart
Senior Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
Director Asset Management
Operations vice president job in Chicago, IL
Bradford Allen is a Chicago-based, national commercial real estate firm that offers a full array of brokerage services to entrepreneurial, not-for-profit, and corporate business entities. Our realty services team provides strategy, marketing, and transaction execution for occupiers, investors, and owners of commercial real estate. Bradford Allen professionals create flexible solutions through a high level of expertise, persistence, and a singular focus on client objectives. Our integrated services platform includes Tenant Representation, Landlord Representation, Property & Asset Management, Consulting & Advisory Services, and Project & Construction Management.
Bradford Allen professionals create flexible solutions for our clients through their experience, commitment to solving the most difficult problems, persistence, loyalty, hard work, and a singular focus on client objectives.
Position Summary:
The Director of Asset Management will serve as the dedicated asset management professional within Bradford Allen's growing multifamily division. Reporting to the Executive Vice President of Asset Management, this individual will play a critical role in shaping the asset management function for the firm's multifamily investments. This role is responsible for overseeing the financial and operational performance of a portfolio that includes newly developed properties in lease-up as well as stabilized assets. The Director will collaborate closely with internal teams and external partners to ensure that assets meet strategic objectives, adhere to business plans, and maximize value for investors.
This position offers the opportunity to help build out the asset management framework for the multifamily division, leveraging the firm's established commercial office asset management platform while tailoring processes, policies, and best practices to multifamily investments.
Key Responsibilities:
Strategic Leadership & Process Development: Establish asset management best practices, reporting frameworks, and operational procedures as the multifamily division scales.
Portfolio Oversight: Provide financial and operational oversight for a growing portfolio of multifamily assets, ensuring business plan execution and performance optimization.
Investment Performance Management: Monitor and drive asset performance to meet financial targets, occupancy goals, and operational benchmarks.
Budgeting & Business Planning: Lead the development and execution of annual business plans, budgets, and capital strategies for each asset.
Capital Projects & Renovations: Oversee capital improvement projects, ensuring alignment with investment objectives, timelines, and budgets.
Stakeholder Collaboration: Serve as the primary liaison between asset management and property managers, leasing agents, legal counsel, consultants, lenders, and contractors.
Investor & Lender Reporting: Oversee preparation and presentation of reporting to investors, lenders, and ownership.
Acquisitions & Due Diligence: Support the acquisitions team by providing asset management insights during underwriting, due diligence, and business plan development for new investments.
Lease-Up & Operations Optimization: Work with property management teams to drive leasing strategies, revenue growth, and operational efficiencies for new developments and existing assets.
Negotiations & Agreements: Lead or assist in negotiating property-level agreements, including leases, amendments, listing agreements, and management contracts.
Market Intelligence & Benchmarking: Maintain knowledge of industry trends, market conditions, and competitive positioning to inform strategic decision-making.
Frequent Property Tours & Site Visits to assess operations, capital needs, and overall asset performance.
Qualifications:
Bachelor's degree in real estate, finance, business, accounting, economics, or a related field.
5+ years of experience in asset management, acquisitions, or a related role with a focus on multifamily properties.
Strong financial and analytical skills, with experience in budgeting, financial modeling, and investment analysis.
Experience managing lease-ups for new construction multifamily developments.
Familiarity with capital projects and property-level renovations.
Ability to collaborate cross-functionally and communicate effectively with senior leadership, investors, and third-party partners.
Self-starter with an entrepreneurial mindset and the ability to operate within a small team in a growing division.
Strong proficiency in Microsoft Office Suite and relevant real estate software platforms.
Ability to travel for property visits as needed.
Compensation:
Pay: $140,000-$175,000
Benefits:
401(k) matching
AD&D & LTD insurance
Dental insurance
Health insurance
Vision insurance
Health savings account
Paid time off
This is an exciting opportunity for a motivated professional to take a leadership role in shaping the asset management strategy for a growing multifamily platform within an established real estate firm.
President
Operations vice president job in Broadview, IL
Reporting to the Steel Segment CEO, the President will possess a general manufacturing, supply chain, warehouse and business background. The successful candidate will be a hands-on leader that brings the functional departments together within the company to achieve our strategic and customer service goals.
This position will oversee the entire organization and be a peer to leaders of other companies within the steel group. You will direct and coordinate activities of the organization to obtain optimum efficiency and maximize profits. This role will have companywide support and work closely with dedicated team members, who will give their all to ensure that the customer's needs are being met.
The current President of over 30 years is retiring allowing for a training period to facilitate success.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Must be hands on and willing to solve bottlenecks by being hands on and develop and execute plans to reduce or prevent bottlenecks in the future.
Plans, develops and implements organization policies and goals to improve the overall performance of the company.
Manages the KPI's and Continuous Improvement Process.
Works closely with the Manufacturing Manager to improve manufacturing operations, product design and driving production goals.
Have a working knowledge of the fit/form and function of how our products are used in the industry.
Develops and monitors performance and efficiency metrics, identifying areas for improvement and reporting results to the Steel Segment CEO.
Contributing to sales innovations, strategic business development, and the profitability of the company as determined by the company's strategic goals.
Oversee and work closely with the national Sales Manager and participate in sales as needed.
Works with the company's ERP and Network Administrator to streamline information flow and highlight opportunities.
Make recommendations/present proposals to the best way to spend available capital to the Steel Segment CEO.
Review and negotiate customer and/or vendor contracts/agreements.
Help promote a company culture that encourages top performance, high morale, accountability, and empowerment amongst decision makers.
Oversight of all Supply Chain activities. Maintain proper on-hand quantities of all raw material, purchased items, and finished goods so they are available for manufacturing, assembly and/or sale. Works with vendors at a high level to achieve the best price, service, and quality.
Track changes in the market, new product developments or processes.
Demonstrate the ability to conduct cost analysis and identify areas of potential improvement and leveraging of best practices including make v. buy analysis.
Oversee compliance maintenance to ISO9001 standard.
Oversight of all project engineering and product design including new and existing products.
REQUIREMENTS:
Bachelor's degree in business, operations management, engineering, or related field.
8 or more years' experience in a related management position required.
Two to three years related experience and/or training in network, telecom installation industry.
Preferred experience with Solidworks software.
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Understanding of CNC production.
Understanding of financial management and budgeting, including profit and loss, balance sheet and cash-flow management.
Strong communication, interpersonal, public speaking, and leadership skills.
An innovative and motivational mentality.
Excellent management, decision-making, and problem-solving skills.
Valid driver's license.
Ability to visit customers and suppliers throughout North America and occasional visits to other Steel Group Companies as needed (overnight travel is less than 10%).
Experienced with Microsoft Office and ERP systems.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES:
Manages individuals who supervise employees in Production, Shift Supervision, Engineering, Shipping, Warehousing and Administration. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include: interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE:
Bachelor's Degree required with an engineering, strategy, operational management focus preferred. Has successfully managed in a manufacturing and warehousing environment and has shown an ability to continually improve processes and methods. Advanced degree preferred but not required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and understand English fluently. Bi-Lingual in Spanish is preferred but not required.
MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Knowledge of fractions and decimal equivalents required.
COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of ERP software; Database software; Internet software; Inventory software; Manufacturing software; Order Processing systems; Project Management software; Spreadsheet software and Word Processing software.
REASONING ABILITY:
To define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a valid Driver's License. Ability to obtain a US Passport.
OTHER QUALIFICATIONS:
Must be willing to travel occasionally including overseas travel.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem solving - Identifies and resolves problems in a timely manner.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; keeps others adequately informed.
Teamwork - Able to build morale and group commitments to goals and objectives.
Team Leadership - Ensures progress toward goals.
Change Management - Communicates changes effectively.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; provides regular performance feedback; improves processes, products and services.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Business Acumen - Displays orientation to profitability; demonstrates knowledge of market and competition.
Recruitment & Staffing - Analyzes and forecasts staffing needs.
Ethics - Keeps commitments.
Planning/Organizing - Prioritizes and plans work activities; organizes or schedules other people and their tasks.
Executive VP & Senior Counsel - Contracts & Strategy
Operations vice president job in Chicago, IL
A leading communications firm is seeking a Senior Vice President, Senior Counsel to lead contract negotiations and provide legal guidance. The ideal candidate will have a J.D. degree and at least 10 years of experience in commercial contract negotiation and drafting. This role requires strong communication skills and the ability to collaborate across teams. The position is based in Chicago and offers a hybrid work environment with competitive compensation ranging from $130,000 to $220,000 per year.
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VP, Crypto & Blockchain Legal Counsel
Operations vice president job in Chicago, IL
A leading financial services firm is seeking a Vice President, Associate General Counsel to join its Asset Management Legal Team. This role requires expertise in cryptocurrency and blockchain, with responsibilities including providing legal advice, advising on regulatory compliance, and evaluating new technology related to digital assets. Candidates should possess a J.D. and have 7-10 years of relevant experience, focusing on U.S. federal securities laws and the intersection with blockchain technology. The position offers a competitive salary and hybrid work environment.
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President/Chief Executive Officer - HealthCare Associates Credit Union (HACU)
Operations vice president job in Lisle, IL
HealthCare Associates Credit Union (HACU) seeks a visionary, collaborative, and member-focused leader to serve as its next President & Chief Executive Officer (CEO). Reporting directly to the Board of Directors, the CEO will guide HACU into its next era of growth, innovation, and service while honoring its 45-year legacy of financial stewardship and dedication to the healthcare community.
With total assets approaching $500 million, HACU is financially strong and deeply trusted by the members and institutions it serves. The CEO will ensure continued stability and excellence while advancing a strategic agenda centered on growth, digital transformation, and an exceptional member experience across all operations. This leader will champion innovation and technology and cultivate partnerships that expand HACU's presence within the healthcare sector and beyond, and model the organization's core values of Compassion, Collaboration, and Creativity.
Rooted in HACU's Purpose -to increase our community's wellbeing through healthy banking - these guiding principles, along with HACU's longstanding Service Promises, define the organization's culture of empathy, accountability, and care. The CEO will nurture that culture by developing leaders, empowering staff, and fostering inclusion, innovation, and shared purpose.
The successful candidate will bring proven experience in strategic planning, financial management, and organizational leadership, along with a record of a productive partnership with a Board of Directors. A bachelor's degree is required; a master's degree is preferred, along with at least ten years of senior management experience and a demonstrated record of success in financial services.
This is a rare opportunity for a purpose-driven leader to advance the financial wellbeing of those who care for others, and to shape the next chapter in HACU's proud history.
Company Profile
With a vision to be the financial institution of choice for those who serve and support the healthcare industry nationwide, HACU delivers premier member service by keeping costs low, providing above-market savings rates, and offering below-market loan rates. Living out its mission, HACU is committed to helping members achieve their financial goals by providing exceptional financial solutions and personalized service.
HACU promises to anticipate member needs, treat members with respect, recommend solutions that improve financial health, take ownership of member requests, and make it easy to do business with them. To learn more, visit *************
Community Profile
Located in DuPage County, one of Illinois' most prosperous and well-governed regions, Naperville and Lisle together form an ideal setting for the next HACU CEO. This vibrant corridor combines the advantages of a thriving suburban business hub with the warmth, beauty, and civic spirit of family-centered communities.
Naperville, consistently ranked among America's best places to live, offers outstanding public schools, top-tier parks and recreation facilities, and a lively downtown filled with restaurants, trails, and cultural events. Its nationally recognized park district features more than 130 parks and 2,400 acres of open space, while the Naperville Riverwalk and nearby Centennial Beach provide natural beauty and gathering places for all seasons.
Lisle, home to HACU's headquarters, provides a quieter, convenient, welcoming village known for its Tree City USA heritage, the Morton Arboretum's 1,700 acres of living collections, and easy commuter access to Chicago and O'Hare International Airport.
Together, Naperville and Lisle offer more than a place to work- they offer a place to belong and to lead. For HACU's next CEO, this community provides fertile ground for visionary leadership and enduring impact.
Compensation
A comprehensive compensation package will be offered to the selected candidate.
Apply Now
To submit your confidential application and learn more about the positions represented by D. Hilton Associates, please visit us at *************** and click on Find a Career.
You may recommend others for candidacy by contacting Jessica Jarman, Senior Vice President, at ************** ext. 138 or *******************
Operations Manager
Operations vice president job in Chicago, IL
Operations Manager - Top Real Estate Team (Chicago)
About the Role:
IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth.
Responsibilities:
Own and manage all daily operational tasks-anticipating needs before they arise.
Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers).
Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time.
Manage and streamline communication across the team, ensuring nothing falls through the cracks.
Track and follow up on all active deals, ensuring deadlines and contingencies are met.
Maintain and update internal systems, checklists, and processes for maximum efficiency.
Handle inbox triage - filtering and responding to operational and logistical questions.
Be the first point of contact for vendors, contractors, and service providers.
Assist with marketing coordination (print orders, open house prep, listing packages).
Provide weekend coverage for critical tasks, emergencies, or show prep.
Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction.
Qualifications:
Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role.
Deep understanding of real estate workflows (listings, contracts, closings).
Licensed or willing to obtain a license preferred.
Exceptional attention to detail and organizational skills.
Comfortable making decisions and taking ownership.
Tech savvy (CRM, MLS, digital marketing platforms).
Able to work weekends and off-hours when needed.
Thrives in a fast-paced, high-stakes environment.
Compensation:
Competitive base salary + performance-based bonuses.
Growth potential in a top-producing luxury real estate team.
Head of Retail Operations
Operations vice president job in Chicago, IL
Head of Retail Operations - Chicago, IL
(Confidential Client - Consumer Retail Brand)
📍 Based in Chicago, IL (On-site)
A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and customer experience across its national store footprint. The Head of Retail will accelerate performance, elevate the in-store journey, and lead key transformation initiatives that define how the brand connects with its customers in stores.
Key Responsibilities
Lead all aspects of retail operations and field leadership across hundreds (or thousands) of store locations, driving consistency, execution, and profitability.
Lead the evolution of the in-store customer experience - including visual standards, service models, and experiential elements that deepen brand engagement.
Drive operational excellence by modernizing systems, processes, and technology to scale store performance and efficiency.
Partner cross-functionally with merchandising, finance, marketing, digital, and real estate teams to deliver an integrated retail strategy.
Build and inspire a high-performing store and field team, fostering a culture of accountability, empowerment, and performance.
Work with finance and analytics to align store execution with business objectives, optimizing profitability and store metrics.
Lead growth initiatives such as store concept evolution, new store formats, or strategic expansion of the store network.
Embed a customer-centric mindset into every store interaction, ensuring the brand's values and story are consistently delivered.
Ideal Profile
15+ years of progressive leadership in multi-unit retail operations, preferably within lifestyle, fashion, specialty, or experience-driven retail brands.
Proven experience leading retail transformation and improving store performance, operations, and customer experience.
Strong expertise in store operations, visual presentation, customer experience, and field execution.
Solid financial and strategic acumen - able to translate retail vision into measurable results and operational plans.
Experienced leading large teams across multiple locations, with a focus on building talent, developing leaders, and driving execution.
A modern retail thinker who balances operational discipline with innovation and creativity in store settings.
The Opportunity
This is a rare chance to join a beloved consumer brand at a pivotal moment in its evolution. The Head of Retail will have a tangible impact - shaping the store-experience, enhancing execution, and helping the brand connect with customers in meaningful ways.
Operations Manager
Operations vice president job in Elgin, IL
Job Title: Operations Manager
Pay: $90-115k
We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved.
Key Responsibilities:
Leadership & Team Development
Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments
Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals.
Recruit, onboard, and train new team members in alignment with company standards and safety protocols.
Organize quarterly team-building events to promote culture and engagement.
Operational Excellence
Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams.
Ensure coordination between office and field teams to maintain project flow, efficiency, and quality.
Review and refine operational processes to improve scheduling, workflow, and communication between departments.
Monitor key metrics and ensure operational targets are achieved
Ensure company Core Values are consistently practiced and integrated into daily operations.
Project & Financial Oversight
Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making.
Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities.
Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value.
Identify cost-saving opportunities and manage operational budgets to improve margins.
Support development of fair and motivating compensation and bonus structures for field and office staff.
Compliance & Documentation
Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements.
Oversee accurate and timely timecard processes to improve payroll accuracy.
Ensure incident/loss reports are filed promptly and follow-up actions are taken.
Maintain compliance with all safety standards, OSHA requirements, and industry regulations.
Continuous Improvement & Innovation
Champion the company's move toward paperless operations and improved digital workflows.
Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks.
Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput.
Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge.
Continuously seek ways to improve service quality, team performance, and operational effectiveness.
Qualifications & Skills:
Bachelor's degree in Business, Construction Management, or related field preferred.
5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry.
Proven ability to manage multiple teams, projects, and priorities simultaneously.
Strong understanding of estimating, project cost control, and production workflows.
Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients.
Proficiency with Microsoft Office, project management tools, and ERP systems.
High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability.
Commitment to continuous learning, improvement, and operational excellence.
Core Competencies:
Strategic and critical thinker
Strong communicator and collaborator
Field-to-office operational leader
Team builder and mentor
Results and accountability-driven
Continuous improvement mindset
ABOUT ACCURATE PERSONNEL:
Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
Sr. Director of Compliance and Privacy
Operations vice president job in Chicago, IL
Job Title: Sr. Director of Compliance and Privacy
We're seeking an experienced Compliance and Privacy Official to drive our organization's corporate compliance and privacy programs. As a strategic advisor to executive leadership, the Board of Directors, and governance committees, you'll foster a culture of ethics, accountability, and transparency.
About the Role:
Oversee privacy programs, including HIPAA and GDPR compliance
Lead cross-functional teams to investigate and resolve privacy incidents
Manage the Compliance and Ethics Program, addressing compliance issues and reporting to leadership and the Board
Serve as a subject matter expert for government program compliance, including Medicare Part D
Develop and lead a high-performing compliance and privacy team
Responsibilities:
Privacy Program Leadership: Oversee privacy programs and lead incident response efforts
Corporate Compliance Oversight: Manage compliance programs and address compliance issues
Government Programs Compliance: Serve as a subject matter expert and chair compliance committees
Team Leadership: Develop and lead a high-performing team
Systemwide Engagement: Promote best practices and coordinate incident response efforts
Training & Education: Oversee compliance and ethics training programs
Requirements:
Master's Degree in Law (must have)
12+ years of experience in healthcare compliance and privacy
Proven ability to lead teams and drive organizational change
Deep understanding of healthcare compliance, privacy program administration, and data security technologies
Excellent analytical and communication skills
Preferred Certifications:
Licensed Attorney
Professional, Academy for Health Care Management (PAHM)
Certified Information Privacy Professional (CIPP)
What Our Client Offer:
Opportunity to lead compliance and privacy initiatives in a dynamic healthcare organization
Collaborative and inclusive work environment
Professional growth and development opportunities
If you're a seasoned compliance and privacy professional looking to make a difference, we'd love to hear from you!
Regional Director of Patient Access
Operations vice president job in Aurora, IL
Job Title: Regional Director of Patient Access (EPIC)
Position Type: Permanent / Full-Time
Note:
This role can sit at any of the acquired hospitals in
Aurora, Chicago, Des Plaines, Elgin, Evanston, Kankakee, or Joliet
. Travel within the region may be required based on business needs.
Overview:
Our client is seeking a highly experienced and strategic Regional Director of Patient Access to lead and manage patient access operations across multiple hospital facilities. This is a key leadership position responsible for driving patient access performance, ensuring standardization of processes, and leading regional initiatives across 4 or more facilities. The ideal candidate will bring deep expertise in EPIC, a strong background in revenue cycle management, and a proven track record of managing patient access functions in a multi-site acute care environment.
Key Responsibilities:
Oversee and manage patient access functions across multiple hospital sites within the assigned region.
Lead implementation of patient access projects, ensuring alignment with business goals and organizational standards.
Standardize and optimize processes, protocols, and policies to enhance efficiency and patient experience.
Collaborate with cross-functional teams including revenue cycle, IT, clinical, and administrative departments.
Ensure consistent performance across facilities by monitoring KPIs, identifying areas for improvement, and implementing corrective action plans.
Provide strategic direction and leadership to regional teams, fostering a culture of excellence and accountability.
Support integration activities and system implementations, particularly EPIC-related initiatives.
Travel as needed to hospital sites within the region to ensure operational consistency and staff engagement.
Required Qualifications:
Bachelor's degree in Healthcare Administration, Business, or a related field (or equivalent experience).
3-6 years of experience in Patient Access or Business Office operations.
Demonstrated experience with EPIC Electronic Medical Records (EMR).
Proven leadership of large teams within multi-site acute care hospital environments.
Comprehensive knowledge of all channels of revenue cycle management.
True regional experience managing operations across 4+ healthcare facilities.
Preferred Qualifications:
5-10 years of experience in Patient Access or Business Office.
Prior experience as a Project Manager.
Experience managing offshore or remote teams.
PMP Certification or Revenue Cycle Certification.
Additional Details:
Travel Requirement: Moderate travel within the assigned region.
Work Environment: Onsite at any of the regional facilities based on business needs.
Manager, Certification Operations & Projects
Operations vice president job in Chicago, IL
Hybrid work model requiring Tuesday and Wednesday in office located in in the Streeterville/Magnificent Mile area of downtown Chicago, IL.
In collaboration with the American Osteopathic Association's Certifying Board Services (CBS) Leadership Team, the new Manager, Certification Operations and Projects is responsible for managing the day-to-day operations and activities of AOA member boards and their respective certification products, services and experiences. This role involves evaluating, codifying, and improving the candidate and diplomate experiences. Additionally, the Manager will facilitate and collaborate with the CBS Leadership Team on select strategic projects, and in specific instances, lead the deployment and optimization of enduring programs under CBS purview.
ESSENTIAL FUNCTIONS
In collaboration with CBS Leadership, the Manager, CBS Operations and Projects will:
Operations Management:
Manage and streamline daily operations of all CBS activities.
Develop, implement, and periodically evaluate all CBS operational policies and procedures to continuously support and enhance efficiency and effectiveness.
Develop, deploy, and periodically evaluate proactive and pre-emptive mitigation strategies to protect operations and maintain and optimize the candidate/diplomate experience.
Ensure compliance with 3rd-party certification accreditation standards (e.g., National Commission for Certifying Agencies (NCCA), ISO/IEC: 17024, etc.), certification/credentialing industry best practices, and regulatory requirements, when applicable and appropriate.
Program Management:
Oversee the planning, implementation, and administration of CBS and relevant board certification programs' policies and procedures, such as longitudinal assessment (LA):
Serve as the primary program manager for the AOA's LA program, including managing vendor communications and deliverables, coordinating staff and volunteer SME activities, monitoring and managing LA development activities from conceptualization through to administration and evaluation, and assists, as needed, with diplomate troubleshooting, platform issues and resolutions, and data retrieval, analysis, storage, and technical reporting.
Ensure all CBS projects and programs are delivered on time, within scope, within budget, and in accordance with any/all delineated key performance indicators, as applicable and appropriate.
Monitor and evaluate the effectiveness, efficiency, and quality of all CBS projects, programs, and activities on an ongoing basis.
Candidate/Diplomate/Stakeholder Experience:
Consider, design, and propose scalable and sustainable solutions to any operational issues, gaps, limitations, or concerns that can enhance the candidate/diplomate/stakeholder experience.
Foster and facilitate strong relationships with external vendors and stakeholder organizations as required.
Quality Management:
Develop, implement, and periodically evaluate CBS quality measures to ensure the integrity, validity, and reliability of all certification processes.
Conduct regular audits and assessments to identify areas for improvement.
Lead continuous improvement initiatives to enhance program quality and candidate, diplomate, and stakeholder satisfaction.
Teamwork:
Provide training and development opportunities for CBS team members in quality, program, and project management.
Foster a collaborative and positive work environment.
Data Management, Analytics, and Reporting:
Prepare and present regular reports on operational performance and key metrics.
Utilize data insights to inform strategic decision-making.
MINIMUM QUALIFICATIONS OR EXPERIENCE:
Education: A bachelor's degree in Health Care Administration, Business Administration, or a related field, or ability to demonstrate equivalent related experience is required.
Experience: Minimum of 3 - 5 years of experience in operations management, preferably in health care, certification, professional member associations, or physician board certification settings.
SPECIAL SKILLS/EQUIPMENT
The ideal candidate demonstrates:
Strong organizational and critical thinking skills
Excellent communication and people skills
Proficiency in data analytics/visualization and project management software software such as MS Power BI, Tableau, MS Project, Monday.com
Ability to work independently and as part of a team
Knowledge/familiarity of professional member associations (particularly those in health care, and/or physician board certifications)
3rd-party certification accreditation standards is a plus.
PHYSICAL, MENTAL DEMANDS/WORKING ENVIRONMENT
PHYSICAL
Physical demands include the ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.
MENTAL
Work is performed in a dynamic environment. Incumbent is expected to be able to quickly adapt to stressful situations, exercise good judgement, communicate effectively orally and in writing, and interact appropriately with internal and external stakeholders.
ENVIRONMENT
Work is performed in an office environment or other approved location.
This is an exempt full-time position.
Hybrid work model requiring Tuesday and Wednesday in office located in downtown Chicago, IL
Salary Range: $73,000.00 - $78,000.00 Annually
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.