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Order taker vs cook/server

The differences between order takers and cook/servers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an order taker has an average salary of $30,383, which is higher than the $29,716 average annual salary of a cook/server.

The top three skills for an order taker include wine, cleanliness and guest satisfaction. The most important skills for a cook/server are customer service, customer orders, and safety standards.

Order taker vs cook/server overview

Order TakerCook/Server
Yearly salary$30,383$29,716
Hourly rate$14.61$14.29
Growth rate-14%
Number of jobs77,938257,582
Job satisfaction-4
Most common degreeHigh School Diploma, 41%High School Diploma, 52%
Average age4323
Years of experience2-

Order taker vs cook/server salary

Order takers and cook/servers have different pay scales, as shown below.

Order TakerCook/Server
Average salary$30,383$29,716
Salary rangeBetween $23,000 And $39,000Between $23,000 And $37,000
Highest paying CityLas Vegas, NVBellingham, WA
Highest paying stateVermontAlaska
Best paying companyRaytheon TechnologiesThe Harley School
Best paying industryTelecommunicationRetail

Differences between order taker and cook/server education

There are a few differences between an order taker and a cook/server in terms of educational background:

Order TakerCook/Server
Most common degreeHigh School Diploma, 41%High School Diploma, 52%
Most common majorBusinessBusiness
Most common college--

Order taker vs cook/server demographics

Here are the differences between order takers' and cook/servers' demographics:

Order TakerCook/Server
Average age4323
Gender ratioMale, 26.7% Female, 73.3%Male, 45.9% Female, 54.1%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%
LGBT Percentage6%8%

Differences between order taker and cook/server duties and responsibilities

Order taker example responsibilities.

  • Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
  • Assist customers with food selections, using micros.
  • Assist concierge with guest amenities and VIP events.
  • Cash out checks through micros, take and complete to go orders.
  • Deliver all amenities direct to room when ready for VIP guest check-ins.
  • Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.
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Cook/server example responsibilities.

  • Develop ability to manage multiple stations simultaneously while maintaining high levels of culinary excellence.
  • Assist customers, bag groceries, replenish carts, and clean store.
  • Pay close attention to detail while multitasking between communicating over the intercom, utilizing the POS, and order placing.
  • Make smoothies, coffee, customer service, cashier, fill bakery cooler, inventory, stock, and clean!
  • Operate the filtration system used for the fryers to keep all sanitation guidelines up to standards as per the health department.
  • Operate, and maintain clean and safe cooking equipment like pressure cooker deep fryers, plate grills, and deep fryers.
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Order taker vs cook/server skills

Common order taker skills
  • Wine, 9%
  • Cleanliness, 9%
  • Guest Satisfaction, 6%
  • POS, 6%
  • Basic Math, 6%
  • Room Service Orders, 6%
Common cook/server skills
  • Customer Service, 41%
  • Customer Orders, 8%
  • Safety Standards, 6%
  • Food Preparation, 5%
  • Kitchen Equipment, 4%
  • POS, 4%

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