Order taker vs order clerk

The differences between order takers and order clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order taker and an order clerk. Additionally, an order clerk has an average salary of $31,842, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order taker include wine, cleanliness and guest satisfaction. The most important skills for an order clerk are customer service, purchase orders, and data entry.

Order taker vs order clerk overview

	Order Taker	Order Clerk
Yearly salary	$30,383	$31,842
Hourly rate	$14.61	$15.31
Growth rate	-	-
Number of jobs	77,938	82,089
Job satisfaction	-	-
Most common degree	High School Diploma, 41%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Order taker vs order clerk salary

Order takers and order clerks have different pay scales, as shown below.

	Order Taker	Order Clerk
Average salary	$30,383	$31,842
Salary range	Between $23,000 And $39,000	Between $25,000 And $39,000
Highest paying City	Las Vegas, NV	Vancouver, WA
Highest paying state	Vermont	Nevada
Best paying company	Raytheon Technologies	Costco Wholesale
Best paying industry	Telecommunication	Technology

Differences between order taker and order clerk education

There are a few differences between an order taker and an order clerk in terms of educational background:

	Order Taker	Order Clerk
Most common degree	High School Diploma, 41%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Order taker vs order clerk demographics

Here are the differences between order takers' and order clerks' demographics:

	Order Taker	Order Clerk
Average age	43	43
Gender ratio	Male, 26.7% Female, 73.3%	Male, 34.5% Female, 65.5%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order taker and order clerk duties and responsibilities

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Order clerk example responsibilities.

Truck load orders within the WMS system.
Work with AS400 software to input warehouse merchandise.
Enter crude oil run tickets into AS400 for calculation.
Coordinate with freight forwarders to expedite international shipments.
Input order entries for Comcast sales representatives.
Enter the Comcast billing system to change or set up services to new/existing customers.

Order taker vs order clerk skills

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%

Common order clerk skills

Customer Service, 17%
Purchase Orders, 17%
Data Entry, 13%
Telephone Calls, 7%
Logistics, 6%
Customer Orders, 5%